This message is for pre-merger Alaska Flight Attendants
AFA is not okay with the situation
The Master Executive Council (MEC) sent out a “Trip Trades/Pickups and Screenshots” communication on September 20, 2017, that generated a number of concerns from the membership. We wish to clarify the intent of that communication and to assure you that AFA is definitely not okay with the situation.
Our new crew tracking system is a hot mess
Let’s be honest: From the Flight Attendant perspective, our new crew tracking system is a hot mess. As just one example, pairing values sometimes change due to reasons unknown as of this writing. Crew Administration has been taking the position that in order to guarantee pay when a pairing value has changed on the roster or is different than listed in the bid packet, then there needs to be a screenshot as proof. Otherwise, Crew Administration generally has not been paying the difference.
Documentation (e.g. screenshots) is generally needed as evidence in order for claims to be successful
In order for AFA to successfully achieve pay protection for a Flight Attendant pursuant to CBA §10.W [Scheduling Errors], management has usually been requiring objective evidence to substantiate the pay claim. One of the easiest ways for a F/A to provide evidence to AFA in order to help us advocate on your behalf is to take a screenshot of the pairing.
Similarly, if F/As wish to bring forward complaints to the state or to file a lawsuit, then documentation (e.g. screen shots) is generally needed as evidence in order to be successful. When you also consider that F/As can only look back 60 days on their respective rosters, then screenshots seem like one of the easier methods of verifying activity. AFA’s primary goal here is to get you paid correctly as soon as possible, which is why we recommended screenshots in the previous communication.
The law says the burden of proof for wage claims lies with the employer, not the employee
That being said, AFA believes the scheduling and payroll situation is completely unacceptable. Your AFA leaders and representatives advocate to management on a near-daily basis that Flight Attendants are being denied the tools to successfully manage their schedules and to verify their pay. Thankfully, AFA and management recently arrived at the same understanding on one very important point: The law says the burden of proof for wage claims lies with the employer, not the employee.
Consequently, AFA is advising F/As that you should not be required to provide screenshots to management in order to be properly compensated. However, AFA will continue to ask members who request our assistance with pay discrepancies to supply us with screenshots and any other available documentation so that we can research and resolve your disputes.
Jeff Butler’s October 3rd “JCTE and Payroll” email is a step in the right direction
The MEC appreciates Vice President of Inflight & Call Center Services Jeff Butler acknowledging the issues in his October 3rd “JCTE and Payroll” email, which is a step in the right direction. AFA is committed to continuing to work with management and advocating on your behalf to resolve these issues as soon as possible.
Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams and MEC Grievance Committee Representative Christina Frees