Tools & Resources
Alternative Dispute Resolution (ADR) Process
View the ADR logThe Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department. The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process. ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your Local Grievance Committee (see below).
Who Do I Contact?
Think You Might Have a Grievance?
Click here to report an issue to AFAIf you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center. When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance. Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.
General Assistance
For assistance, contact any member of your Local Grievance Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
ANC
Lisa Pinkston
anc.grievance.chair@afaalaska.org
View the ANC Committee List >>
LAX
Tim Green
lax.grievance.chair@afaalaska.org
View the LAX Committee List >>
PDX
Steve Maller
pdx.grievance.chair@afaalaska.org
View the PDX Committee List >>
SAN
Stephen Couckuyt
san.grievance.chair@afaalaska.org
SEA
Contact LEC Officers
sea.grievance.chair@afaalaska.org
View the SEA Committee List >>
SFO
Melissa Osborne
sfo.grievance.chair@afaalaska.org
View the SFO Committee List >>
MEC
Stephanie Adams, MEC Chairperson
grievance@afaalaska.org
System Board of Adjustment (SBA)
Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.
SBA Members
Rene Celestin (term: 07/01/2023-06/30/2025)
Sandra Morrow (term: 07/01/2022-06/30/2024)
Links
Committee News
View the Grievance Committee news archivesGrievance Committee Update – 4th Quarter 2023, 1st Quarter 2023
Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually given first priority in order to return a Flight Attendant back to work […]
Alaska Management Refuses to Remove Dangerous Coffee Makers From Service Despite Injury Risks to Flight Attendants
Air Safety, Health, & Security Committee (ASHSC) Over the past several months, at least nine Flight Attendant injuries have been reported, caused by scalding hot coffee and grounds spewing from the brew basket of older-style B/E Aerospace coffee makers on various aircraft. This is an alarming situation that requires immediate attention. It’s suspected that the […]
Issues with Crew Access: December 16, 2023
Scheduling, Grievance, and Hotel Committees What will come as no surprise to anyone, Crew Access is malfunctioning once again. So far, there are three issues identified: Hotel reservation details not populating in pairings This outage is specific to Jeppesen and not related to API. Outdated or no hotel information is being displayed. However, Crew Scheduling (CS) is […]
Health Benefits Coverage & Staffing Adjustment Leaves
Benefits Committee Our Benefits Committee has been notified that there are multiple issues with health benefits coverage for those returning from staffing adjustment leaves (SAL). If you are on a staffing adjustment leave or have recently returned from one, please be aware of the following. Re-Enrolling After A Leave While we disagree that one should […]
Grievance Committee Update – 3rd Quarter 2023
Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. Our contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually prioritized to return a Flight Attendant to work as soon as possible; however, […]