Welcome to the AFA Alaska Online Support Center

The online support center will help your issue or concern reach the right AFA representative. Every request is assigned a unique identification number that you can use to track the progress and responses online. For your reference, a complete history of your request will be available to you. A valid personal email address is required to submit a request (alaskaair.com email addresses cannot be accepted).

To Get Started

Click on the blue "open a new ticket" button to report your issue or concern.

Need Help?

If you need help at any time, please contact your LEC Officers.

Virgin America Flight Attendants

The system is currently set up for use by Alaska Flight Attendants and will be expanded to include Virgin America Flight Attendants once on a merged agreement. In the mean time, Virgin America Flight Attendants should report issues or concerns directly to the Council 35 Officers by emailing vx@afaalaska.org from a personal (non-company) email account.