This message is for pre-merger Alaska Airlines Flight Attendants
AFA is aware of the issues that many Flight Attendants faced during the start of open time trading for August schedules on July 16, 2018. Alaska management sent an email communication outlining that the issues were thought to include the servers. After researching, however, the origin of the errors remains unknown. Jeppesen, Alaska management and AFA are actively working together to find a resolution and remedy.
We appreciate all of the Flight Attendants who have communicated their concerns and frustrations. The documentation that has been provided is assisting in getting closer to identifying the issues. At this time, we don’t know the root cause of the issue and management has advised us that it could be several more Open Times before the root cause is identified.
Please know that your AFA leadership believes these continued Open Time programming errors are completely unacceptable. We will be reviewing all options available to us under the contractual grievance process to bring this situation to an expedient and suitable resolution. As more information becomes available, we will communicate additional updates.
Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Scheduling Committee Chairperson Jake Jones