Reliability Report Errors and Steps of Discipline
It has come to AFA’s attention that many L-VX Flight Attendants have received Reliability Reports with errors and incorrect steps of discipline. Your Council 35 officers strongly suggest that every L-VX F/A carefully review reliability reports for the following issues:
· Incorrect points
· Points not rolling off
· Points related to FMLA or MED LOA not converted/removed in a timely manner
· Skipping steps of discipline
· Discipline (PIPs and Warnings) not received within 12 business days of occurrence
Per the Letter of Agreement splitting reliability from performance, management is required to follow strict guidelines to handle reliability policy issues. When a discipline step level is reached (Oral, Written, or Final), the notice needs to be provided to the F/A within 12 business days. Steps must be progressive—unless a large amount of points are assessed within a short period of time, the first step should be an Oral Warning (or PIP#1) followed by a Written Warning, and a Final Warning. These steps need to be issued in sequence. Additionally notice is given via email and certified mail. The postmark date of the certified mail should be within 12 business days of occurrence that triggered the level of discipline.
If you have discover any of these issues, please submit an online issue report and describe your discrepancy. You can also upload all supporting documents to include:
1. Reliability report(s)
2. Email providing notice of discipline showing date of notice
3. Scan/pic of certified mail postmark date
If you were previously on an L-VX Special Accommodation leave, or need information about leaves available to L-VX F/As, please visit the Absence Management page on Alaska’s World for a list of medical leaves available for your individual situation.
For additional questions and assistance, please contact your Council 35 officers at email@example.com.
Melissa and Jamie