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December 2021 Pacific Northwest Snowstorm

Master Executive Council (MEC)

  • The snowfall that occurred over the last several days in the Pacific Northwest has caused operational havoc throughout the Alaska Airlines system. Many Flight Attendants are being impacted by cancelled flights, reassignments, and other scheduling issues.
  • Your contract is one of the best resources to help answer questions about pre-cancellations, reassignments, duty times, and rest. The AFA Scheduling Committee has also put together an updated quick reference guide with some key contractual information.
  • If your flying has been impacted by the snowstorm and you have contractual questions or concerns, please open a support ticket using the AFA Alaska Online Support Center. AFA Representatives are working to resolve issues as expeditiously as possible.

This week’s snowstorm and continued winter weather have had a significant impact on Alaska Airlines operations in Seattle and Portland.  Hundreds of flights have either been delayed or cancelled which has had a ripple effect throughout the system leaving virtually no Flight Attendants unimpacted.  AFA Representatives are actively working to try to resolve Flight Attendant concerns that have been reported, but management’s availability has been limited as they focus on fixing the operation.

If Your Flight Cancels

  • If your flight has been cancelled, you must still report as scheduled unless contacted by Crew Scheduling or you accept a cancellation notification in Crew Access.
  • If contacted by Crew Scheduling regarding a pre-cancellation, know your options.  Review section 10.S of the contract or the pre-cancellation flowchart.
  • If you have already reported for duty and your flight cancels, you must remain at the airport until released by Crew Scheduling.  Your duty period will run continuously until released.

Difficulty Making it to the Airport

Significant Weather Ground Commuting Operations (SWGCO) have been declared for Seattle and Portland.  SWGCO provides additional ground commuter protections for Flight Attendants who may have difficulty reporting on time due to the inclement weather.  In order to receive protections under SWGCO, you must notify Crew Scheduling at least one hour prior to report that you won’t be able to report on time due to the weather.  Please review pages 3 and 4 of the full side letter of agreement for more information.

Management is also offering hotel rooms near the airport in SEA and PDX for those who are reporting for trips the following day.  Please fill out this form to request a hotel room.  They have also authorized any F/A to expense $100 for Uber/Lyft transportation to/from the airport in order to get to work.  No advance approval is required and your base management can provide assistance with reimbursement.  Questions about in-base hotels or transportation reimbursement should be directed to the Inflight Snow Ops Command Center at InflightSnowOps@alaskaair.com.  

Hotel or Transportation Issues While Flying

If you are currently flying and are having issues with hotels or ground transportation, you may be able to receive a quicker response from the Inflight Snow Ops Command Center by emailing InflightSnowOps@alaskaair.com.  Requests that go through the command center, especially ones that are not time sensitive, will free up Crew Scheduling to attend to other operational duties.  The command center is open from 08:00-20:00 Pacific time.  Outside of these hours Crew Scheduling will be your point of contact.

Pay Questions & Rainmaker

If your flying has been impacted by irregular operations, be sure to monitor Rainmaker closely to ensure that your pay is reflected accurately.  Any pay questions should be submitted directly in Rainmaker as a pay query. 

Contractual Questions, Issues, and Concerns

Your contract is your best resources to answer scheduling and pay-related questions.  You can access the contract on the AFA Alaska website or on your IMD in Goodreader > ASFASupplemental > Collective Bargaining Agreement > Contract.  The AFA Scheduling Committee has also put together an updated irregular operations quick reference guide with key contractual information that may be helpful. 

If you have a contractual concern or issue that has come up and need assistance from an AFA representative, please open a support ticket using the AFA Alaska Online Support Center.  Members of the AFA Grievance, Reserve, and Scheduling Committees are working through submitted tickets as quickly as possible, but resolution may be delayed in some cases as management’s immediate focus is on operational issues.

For additional support, please contact your Local Scheduling Committee (lineholders), Local Reserve Committee (reserves), or your LEC Officers. 

AFA Alaska Update – September 17, 2021

In This Edition

  • Celebrating Hispanic-Latinx Heritage Month
  • PBS Subcommittee Appointment
  • Why a $5 Starbucks Card is Important to Your Contractual Rights

Celebrating Hispanic-Latinx Heritage Month

Human Rights Committee

September 15 marks the first day of Hispanic-Latinx Heritage Month in the United States.  The celebration, which is also referred to as National Hispanic Heritage Month, began as Hispanic Heritage week when it was established by legislation that was signed into law by President Lydon Johnson in 1968.  In 1988, the single week event was expanded to a month-long period to be celebrated each year from September 15 to October 15.

September 15 is of significance as it marks the anniversary of independence of the Latin American countries of Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua.  Mexico also celebrates independence on September 16, Chile on September 18, and Belize on September 21. 

Learn More About Hispanic-Latinx History

You can learn more about the accomplishments of Hispanic-Latinx Americans through some of the dedicated websites and resources below.

Hispanic-Latinx Heritage Month AFA Pins Coming in 2022

The AFA Executive Board recently passed a resolution recognizing Hispanic-Latinx Heritage Month and providing for the creation of a new diversity AFA pin in celebration.  You can read the complete text of the resolution by clicking here.  The new pin will be undergo the design and development process over the next year and will be made available in September 2022.

Questions?

If you have any questions, please contact your Local Human Rights Committee.

PBS Subcommittee Appointment

Master Executive Council (MEC)

Our Master Executive Council (MEC) conducted interviews this week for an additional PBS Subcommittee Member as previously announced in the August 6 AFA Update email.  The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough consideration, the MEC has appointed SAN-based Flight Attendant Steven Patronsky to the position.

About Steve

Representing the membership and upholding contract compliance are the aspects of the work that most excites Steve about being appointed to the PBS Subcommittee. His volunteering history for AFA includes work on the Scheduling and Hotel Committees.  Steve’s recent accomplishments include completing a Master’s Program at the University of Central Florida and remodeling a 50’s era Mid-Century home in Orlando. 

About the Position

The PBS Subcommittee, part of the Scheduling Committee, works with the company and the Inflight Crew Planning Department to maintain the company’s preferential bidding system and oversee the bidding and bid award processes.  The Subcommittee represents and advocates for the MEC position in matters pertaining to bidding and the preferential bidding system.  Additional information about the position and subcommittee can be found by clicking here.

Why a $5 Starbucks Card is Important to Your Contractual Rights

Grievance Committee

In early 2020, our Grievance Committee included information in an AFA Update about a settlement agreement related to management issuing $5 Starbucks cards to ANC-based Flight Attendants for meeting an attendance goal back in 2015.  You can read the original communication from March 25, 2020 by clicking here (scroll to the Grievance Committee Update article, then the Recent Settled Grievances heading).  Due to the pandemic and other administrative issues, management is just now distributing the Starbucks card as agreed upon.

So Why Is This Important?

The issue at hand isn’t so much about the amount of the Starbucks card but rather what management did wrong.  The priority of our Grievance Committee is to ensure that management complies with our collective bargaining agreement (CBA).  In this case, management violated the CBA by awarding gift cards to a particular group of Flight Attendants for having better attendance rates than others without negotiating it with AFA.  Gift cards, which have a dollar value, are considered a form of compensation which is a negotiated part of our CBA.

If our Grievance Committee had failed to address this contractual violation, regardless of how small it may seem, it could open the door to management making other attempts to change our compensation or working conditions in violation of the CBA.  This settlement agreement protects your rights and makes all Flight Attendants equal in terms of the CBA.  Although it may only be $5 to each Flight Attendant, the overall cost to management for the settlement agreement is significant and a reminder not to violate the language in our contract.

Questions?

If you have questions about the settlement agreement or reasoning behind it, please feel free to reach out to your Local Grievance Committee.

AFA Alaska Update – August 6, 2021

In This Edition

  • PBS Subcommittee Member Interviews
  • Let’s Talk About Eating Disorders

PBS Subcommittee Member Interviews

Master Executive Council (MEC)

Background

The PBS Subcommittee, part of the MEC Scheduling Committee, works with the company and the Inflight Crew Planning Department to maintain the company’s preferential bidding system (PBS) and oversee the bidding and bid award processes.  The Subcommittee represents and advocates for the MEC position in matters pertaining to bidding and the preferential bidding system.

The PBS Subcommittee is currently made up of the MEC Scheduling Committee Vice Chairperson—PBS and two PBS Subcommittee Members.  The MEC is seeking to fill a third PBS Subcommittee Member position at this time. 

Qualifications

  • Robust working knowledge of hours of service, scheduling, and reserve provisions of the Flight Attendant collective bargaining agreement (CBA).
  • Knowledge of CFRs and other regulations pertaining to flight time, duty time, and crew rest guidelines.
  • Ability to work remotely and attend virtual meetings as required.
  • Strong computer skills. Excellent working knowledge of NAVBLUE PBS, Crew Access, Google email, and Microsoft Office.
  • Strong written and verbal communication skills. Ability to write membership communications, respond professionally to internal and external e-mail, analyze data, and prepare reports.
  • Ability to meet deadlines, take ownership of issues, and follow up on assigned tasks.

Duties

  • Regularly communicate with and provide updates to the MEC Scheduling Chairperson on the activities of the subcommittee
  • In advance of the bidding period each month, communicate with the MEC Scheduling Committee Vice Chairperson—Pairing Construction to understand changes in pairings for upcoming months and how Flight Attendant bids might be affected
  • Keep members knowledgeable about changes to the preferential bidding system, common mistakes and errors, misunderstandings about the system, and other topics of interest through the MEC Communications Chairperson
  • Provide assistance to Flight Attendants through base sits, one-on-one training sessions, and telephone support during the monthly bidding window and as requested by the MEC or LECs
  • Communicate with the MEC Reserve Chairperson to understand the needs and challenges of Flight Attendants holding reserve schedules and provide bid assistance

Time Commitment and Flight Pay Loss Reimbursement

  • This position is eligible for Company Business (CB) Flight Pay Loss (FPL), paid in accordance with section 27.P.1.e of the Flight Attendant CBA.  Time worked is logged on a monthly basis and paid at a rate of 0.75 TFP per hour with a 5% override at “A” pay.
  • Time commitment is approximately 30 to 40 hours per month.  Most of the workload is weighted heavily toward the first half of the calendar month during the bidding and bid awards processes.  These amounts can fluctuate.
  • Most work for this position can be performed remotely.

Term of Appointment

This position will serve for the remaining portion of the current MEC term of office, currently scheduled to end on December 31, 2022.

Working Relationships

With The Scheduling Committee

Occasional interaction with the Local Scheduling Committee Chairpersons and Local Scheduling Committee Members.

With The Master Executive Council

This position reports to the Master Executive Council through the MEC Scheduling Committee Vice Chairperson—PBS and MEC Scheduling Committee Chairperson.

With Alaska Airlines Management

Constant interaction with inflight management, particularly the Crew Planning Analysts (John Bumanglag and Kelly Yeager) and Manager of Crew Planning (Mac Patterson).

Expressing Interest and Interview Scheduling

The MEC will hold interviews during the September MEC meeting on Tuesday, September 14, 2021.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.  All interviews will be conducted by Google Meet videoconferencing.

Interested candidates should submit an expression of interest and resume online at https://forms.gle/syy62DpL96ESQazQA.  The deadline for submissions is 5 PM Pacific time on Tuesday, September 7.  After that time, qualified candidates will be contacted to schedule a specific interview time.

Please note that to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

Questions?

Please direct any questions about the position to MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey at adam.clarey@afaalaska.org.

Let’s Talk About Eating Disorders

Employee Assistance Program (EAP)/Professional Standards Committee

The way we talk about eating disorders matters. Here are some facts you can use to help shape a conversation around eating disorders with family members and friends. If you or a loved one is struggling with an eating disorder, remember that your AFA EAP is a confidential resource for support, referrals and access to treatment.

Eating disorders are medical illnesses.

Genetic and environmental factors can influence eating disorders. An eating disorder is not a trend or a choice.

Eating disorders are serious and can be fatal.

Eating disorders often involve serious medical complications that can cause permanent damage or death. People with eating disorders also have an increased risk of dying by suicide.

Eating disorders can affect anyone.

Eating disorders do not discriminate. They affect people of all ages, races and ethnicities, and genders.

You can’t tell if someone has an eating disorder by looking at them.

People with eating disorders can be underweight, normal weight, or overweight.

Family members can be a patient’s best ally in treatment.

Eating disorders are caused by a combination of genetic, biological, behavioral, psychological, and social factors. Family members do not cause eating disorders and can be great sources of support.

It is possible to recover from an eating disorder.

Complete recovery is possible with treatment and time.

Have Questions or Need Help?

Your Local EAP Committee contact information is available at afaalaska.org/eap or you can call (949) 470-0493.

AFA Alaska Settlement Agreement 36-99-2-45-17 “Violation of §10.S Pre-Cancellations and Schedule Changes”

AFA Alaska Settlement Agreement 36-99-2-45-17 “Violation of §10.S Pre-Cancellations and Schedule Changes”

Grievance Committee

After several years of periodic settlement discussions, AFA and management have settled Grievance No. 36-99-2-45-17 “Violation of §10.S Precancellation and Schedule Changes.” This settlement agreement becomes effective Tuesday, June 1, 2021, at 12:01 AM Pacific Time.

Click here for AFA Settlement Agreement Grievance No. 36-99-2-45-17 “Violation of §10.S Pre-Cancellation and Schedule Changes” >

Some History

AFA filed Grievance No. 36-99-2-45-17 “Violation of §10.S Pre-Cancellation and Schedule Changes” back in June 2017 regarding retimes of between 15 and 21 minutes that were pushed to schedules in advance of the day of departure (prior to the first day) of a sequence. (Read the July 2017 Grievance Report for more details.)  Management sustained the grievance (meaning they agreed the contract was violated) shortly thereafter in July 2017. However, AFA disagreed with management’s remedy (i.e., the “fix”) for the violation, and the parties have been in negotiations over the remedy since then. 

We were somewhat close to achieving a mutually agreeable solution when the pandemic began, which delayed our progress.  However, the pandemic did provide an opportunity to test drive a proposed remedy to the dispute starting on April 18, 2020, via the temporary COVID-19 Schedule Changes Letter of Agreement (LOA), which was extended through June 30, 2020. Please note that most but not all aspects of that temporary LOA were incorporated into this grievance settlement agreement.

Details

This settlement agreement requires that all pre-cancellations, retimes, flight routing changes, and aircraft downgrades (i.e., from a four-position aircraft to a three-position aircraft) that occur in advance of the day of departure of a sequence will be handled under JCBA §10.S [Pre-Cancellations].  This will apply to Lineholders and to Reserves who pick up on days off.  The language in §10.S Pre-Cancellations remains the same but will be interpreted to encompass the agreed-to definitive parameters around retimes, flight routing changes and aircraft downgrades.

The settlement makes it very clean in defining when the provisions of §10.S Pre-cancellations are used.  Essentially any schedule change that occurs for Lineholders (and for Reserves who pick up on days off) prior to the first day of a sequence, except for a simple flight numbering change, will now always be handled as a pre-cancellation under §10.S.  A simple flight numbering change in the absence of a retime or a flight routing change may occur at any time and does not trigger the contractual provisions of §10.S.

Summary of §10.S Pre-Cancellations

Note: The following is a summary of pre-cancellation provisions under §10.S. Please refer to the contract for a comprehensive description.

Alternate Assignment Offered During Initial Contact (§10.S.2)

If there is a schedule adjustment involving a pre-cancellation, retime or flight number change on the day(s) prior to the first day of a sequence, then Crew Scheduling will make initial contact and may offer an alternate assignment made up of one or more sequences with a check-in up to two hours prior to scheduled check-in and/or with a release up to two hours later than scheduled release. The two options are to (1) accept the alternate assignment (§10.S.2.a) or (2) to decline the alternate assignment and waive pay protection (§10.S.2.b).  If Crew Scheduling does not have an alternate assignment available that meets the required criteria of falling within the scheduled footprint plus two hours on either side (before or after) when they first make contact with the Flight Attendant, then the Flight Attendant can opt to call Crew Scheduling between 6 PM and 8 PM local domicile time the evening prior to the sequence (§10.S.2.c).

No Alternate Assignment Offered During Initial Contact (§10.S.3)

If Crew Scheduling does not offer an alternate assignment when they make initial contact with the Flight Attendant, then the Flight Attendant can either (1) waive pay protection and be relieved of further obligation (10.S.3.a), or (2) they can opt to call Crew Scheduling between 6 PM and 8 PM local domicile time the evening prior to the sequence (§10.S.3.b).

Calling Back Between 6 PM and 8 PM the Evening Prior (§10.S.2.c and §10.S.3.b) or no Later Than Release Time if on Duty (§10.S.7)

When the Flight Attendant calls back between 6 PM and 8 PM local domicile time the evening prior to the sequence, either (1) an alternate assignment that operates within the exact footprint of the original sequence must be available (§10.S.2.c.1 or §10.S.3.b.1) or (2) the Flight Attendant is pay protected (§10.S.2.c.2 or §10.S.3.b.2). A Flight Attendant must call back no later than release time if on duty during those hours (§10.S.7).

Reassignments (§10.R) – Same Day and/or Sequence in Progress Schedule Changes

Same day and/or sequence in progress schedule changes are covered under §10.R Reassignments.  Please note AFA and management have on multiple occasions confirmed their mutual understanding that Flight Attendants will neither be required nor offered to report earlier than scheduled for the first duty period of a sequence under §10.R Reassignments. The parties continue to work their way through several contractual disputes related to reassignments that are currently active, and AFA will keep you updated on any developments.

If you have any questions or need clarification, please contact your LEC president for assistance.

Presidents’ Day Weekend 2021 Pacific Northwest Snowstorm

Presidents’ Day Weekend 2021 Pacific Northwest Snowstorm

A Storm for the Record Books

What a weekend! The recent Pacific Northwest (PNW) snowstorm was one for the record books, so the systemwide severe irregular operations were not terribly surprising. That being said, it’s clear the operation became profoundly broken at various points: Crew Scheduling “perma hold” for up to two hours (assuming one could get through) and/or dropped calls, hotel rooms extremely delayed or unavailable, no ground transportation, significant delays and cancellations, et cetera, et cetera.

Operational Debrief with Management Next Week

Your AFA Alaska leadership knows you want answers as to what went wrong and what can be done to prevent this from happening again. We are currently working on scheduling an operational debrief with management for next week. Stay tuned for an update following the debrief.

AFA Alaska Online Support Center

In the meantime, we encourage Flight Attendants to open a new ticket at the AFA Alaska Online Support Center if you need a union representative to review an issue or concern. Some examples related to the recent snowstorm:

  • Requests for Management Drop denied (or initially approved and subsequently denied) and No Show assessed
  • Day rooms unavailable (for transit time through an outstation exceeding four hours)
  • Delayed layover hotel rooms – AFA will need FAs to provide their release time into the applicable layover and the time when they received a room key
  • Flight Attendants paid for their own rooms either due to snow rooms being unavailable or layover hotel rooms being unavailable

Please provide as many details as possible to help your AFA representatives research your ticket. Thank you!

2022 College Scholarship Opportunities

Leave a Comment

As an AFA and CWA Member, you and/or certain eligible dependents have the opportunities for at least three different scholarships. An additional opportunity, the Union Plus Free College Benefit, offers the ability to earn a degree with no out of pocket expense for tuition, fees, and e-books. Check out the links below for eligibility requirements, application information, and other important details for each opportunity.

Air Safety, Health, & Security Committee Meeting Recap – 1st Quarter 2022

Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, January 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Reporting safety concerns is more important than ever given the challenges we are currently facing as a work group.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

Grievance Committee Update – 3rd and 4th Quarters 2021

Our Grievance Committee works to protect all Flight Attendants from arbitrary and unjust disciplinary action and to uphold our collective bargaining agreement.  This update provides a short summary of the committee’s work over the past two quarters. Management has issued discipline lately for a variety of reasons.  Read on for more information about the reasons why management is disciplining and terminating Flight Attendants. If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Online Support Center.  AFA Representatives review each report submitted and will follow up to help you determine options and a course of action. 

Recurrent Training 2022

The 2022 Recurrent Training (RT) program is underway at all training locations.  Read on for information about preflight oral evaluations and acceptable deviations to emergency evacuations commands. For those who are attending RT in Seattle, be aware that the training facility has moved this year.  Check the RT website for information about the new location, directions, and parking. Safety measures such as continued social distancing and HEPA filtration systems in RT classrooms will be in place as a result of AFA advocacy.  These measures should be in place as of January 12. 

Human Rights Committee Meeting Recap – 4th Quarter 2021 (Rescheduled)

Our AFA Human Rights Committee Chairpersons met on Tuesday, January 11 to discuss their ongoing program of work to advance human rights within our workplace and community. The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have been brought forward.  The meeting with management was originally scheduled to be held on December 6 but was cancelled at the last minute due to inflight management changes that took place at around the same time. If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

December 2021 MEC Meeting Recap

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December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

Inflight Leadership Change and the Path Forward

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Master Executive Council (MEC) President Jeffrey Peterson Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president. I may not always be at liberty to communicate the details of every conversation advocating […]

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