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        You are here: Home / Archives for Committees / Air Safety, Health, & Security Committee (ASHSC)

        Air Safety, Health, & Security Committee Meeting Recap – 2nd Quarter 2025

        April 11, 2025 09:00

        This message is for pre-merger Alaska Flight Attendants

        On Thursday, April 3, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Brad Young (SFO), Carin Merritt (LAX), and Eva Gatus (SAN). Also present were Hawaiian MEC ASHSC MEC Chairperson Kerri Ruiz and Alaska MEC ASHSC Chairperson Seth Heiple.

        The Committee met with Director of Inflight Safety & Compliance Geri Jarrett, Cabin Safety Manager Heidi Stiley, Temporary Manager of Inflight Policy and Procedure Jesse Sexton, and Manager of Inflight Safety Programs Johanna Giese. 

        The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, July 17.

        Topics of Discussion

        The committee reviewed several items when meeting with management. Some items discussed include (items which are Security Sensitive Information are not included):

        • Door Closure Procedure Clarity: There is concern that passengers may be in the forward lavatory or vicinity during door arming, which can be distracting. Ideally, passengers should not be near the forward galley during door closure to prevent unnecessary distractions. Jesse will update the ASHSC on this matter on April 16 at the SAN semi-annual base meeting (SBM).
        • Better Care/Procedures for Pets in Hold: Ramp agents must handle pets in cargo with extreme care. Pet-in-hold tags should be given at least 15 minutes before door closure to prevent delays, and a checklist should verify that the pet-in-hold tag matches the information in B2B. To address this, we propose additional training and increased awareness. Jesse will provide additional FAM guidance and a procedure for verifying pets on hold.
        • Safety Concerns About Sitka Crew Hotel: Reports suggest there may be various issues related to safety and health, including potential hazards and maintenance challenges. Moving to another hotel in the area is proposed. Although options are limited, alternate hotels will be considered and discussed at the next meeting between the MEC Hotel Committee Chairperson and management.
        • Tangled MedLink Headsets: MedLink Headset cords are often tangled when needed. The Committee discovered that maintenance does not check for cord tangling, but inflight management will send out a reminder to ensure headsets are stowed correctly after use.
        • Seat Backs That Won’t Stay Upright for Taxi, Takeoff, & Landing: Better guidance is needed for seat backs that won’t stay upright when no other passenger seats are available. A straightforward procedure is proposed in the FAM. Geri shared that this will be addressed in the Q2 CBT.
        • Cabin Jumpseat Briefing Cards Not Used: The briefing cards in the stationary kit are not always used when Horizon Flight Attendants travel on Alaska Flight Attendant jumpseats. The briefing cards will be updated, a bulletin will be issued, and Heidi will check with Horizon to see if they have similar issues when Alaska Flight Attendants travel on Horizon Flight Attendant jumpseats.
        • Passengers Needing to Pre-Board Should Not Be Assigned Exit Row Seats: Passengers with exit row seats who attempt to pre-board should receive additional vetting by the CSA to ensure they are qualified to sit there. Geri will get Inflight ASAP ERC data and talk to Airport Operations & Customer Service (AOCS) about improving exit row questions/vetting during boarding.
        • Add Absorbent Material to UPK: The Committee requests that management add an absorbent product, like absorbent powder, in addition to the “towels” in the UPK for liquid/vomit/smell. This is something Hawaiian Airlines has provisioned on its aircraft. Geri will ask Fleet about this and check with the SOC group about the plan for UPKs for the merged airline.
        • Cross-Body Bags: With the popularity of cross-body bags, we need better tools to ensure passenger compliance with the requirement to stow these bags. We recommend that CSAs take additional care in monitoring “one plus” and that a Flight Attendant boarding announcement be developed regarding the requirement to remove and stow these bags. Management will review the current CSA announcement and look at adding a Flight Attendant announcement.
        • Minimum Amount of Potable Water for Safety: To ensure safety and well-being, the Committee recommends that a minimum number of water bottles be onboard to dispatch an aircraft. Geri will look into this request.
        • When to Board Without Pilots: Clarity and alignment between the FAM and CSM are needed regarding when it is okay to board without Pilots, including power requirements for the aircraft. Management stated that to board passengers, the aircraft must have full power/all cabin systems powered, including the interphone, and may not be on “ground service power.”
        • Commingling Demo Kits with Carry-On Bags in Overhead Bins: Demo kits are sometimes commingled with passenger carry-on bags (COBs) in overhead bins, making them difficult to access. We believe a divider should separate the demo kits from COBs. Geri will review the request with Alaska Maintenance and Engineering.
        • Paper Clips/Hard to Find and Use, Need Manual Release Tools: Ideally, every Flight Attendant jumpseat would have a manual release tool (MRT). Geri is working on something and will coordinate with the ASHSC on the project.
        • Passengers Waiting for Baggage, etc., in Jetbridge After Deplaning: Flight Attendants need to be able to go to their next assignment or be released after the last passenger deplanes, and CSAs need to be available to attend to passengers still in the jetbridge.
        • Pet Carriers Do Not Fit Under Aisle Seats: Passengers with pets and carriers often have assigned aisle seats where even size-compliant carriers may not fit. Geri and Jesse will set up a discovery meeting about this issue.

        What the Committee is Working On

        1. Merger—Policy and Procedure: As we move towards achieving a Single Operating Certificate (SOC) with Hawaiian, we will merge policies and procedures as much as possible. This will result in a shared Flight Attendant Manual (FAM) that will be used by the combined group of pre-merger Alaska and Hawaiian Flight Attendants. The ASHSC has advocated for the opportunity to provide recommendations on which policies and procedures will be adopted by the combined carrier.
        2. Merger—Uniform: The ASHSC is collaborating with the Uniform Committee to ensure we have the opportunity to provide recommendations on uniform safety issues and maintain a trusted and reliable supply chain for uniform items.
        3. Merger—Aircraft Interiors: The ASHSC is working with our MEC and Grievance Committee to ensure that our contractual right to review and provide feedback on any changes to aircraft interiors is upheld.

        We Want to Hear From You!

        If you’ve encountered any safety-related issues at work, you can help the Committee advocate for improvement and change by submitting a report. You can use ReportIt! to submit Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports. If you need clarification or assistance on what type of report to file, please get in touch with a member of your Local ASHSC.

        Your Local ASHSC is always ready to represent your voice to management. Please don’t hesitate to let us know about any issues or concerns you want us to bring forward. We would also love to hear any other feedback you may have for the Committee. You can find our contact information on the ASHSC page of the AFA Alaska website.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC) Tagged With: committee meeting, pmAS

        Upcoming AFA Alaska Phone and Email Outages

        March 18, 2025 16:00

        This message is for pre-merger Alaska Flight Attendants

        As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email and phone systems, will be combined with those used by AFA Hawaiian. During this transition, you may need to use alternative methods to reach an AFA Representative.

        Phone System Outage

        Starting tonight, March 18, at 5 PM PT, AFA phone lines—such as the main AFA Alaska number, the Employee Assistance Program (EAP) line, and the Air Quality hotline—will be temporarily unavailable. We expect these services to be offline until early next week. In the meantime, if you need to reach someone, here are some alternatives:

        • You can contact Local Executive Council (LEC) Officers using their direct phone numbers on our website.
        • For EAP or Professional Standards assistance, please refer to the Committee Member or Chairperson phone numbers on your Local Committee page or call AFA International EAP at (800) 424-2406 to be routed to an on-call EAP Representative.
        • The Air Quality Reporting Hotline will be available at (503) 358-3436.

        Email System Outage

        Additionally, starting at 5 PM PT on Friday, March 21, our AFA Alaska email systems will also be offline until Monday morning, March 24. During this time, AFA Representatives won’t be reachable via their AFA Alaska email addresses and won’t be able to view or respond to tickets submitted through the AFA Online Support Center. However, you can still contact AFA Representatives directly by phone using the numbers listed on your Local Committee page.

        Thank you for your understanding and support as we navigate this transition. Merging our AFA systems is an important step towards better communication and efficiency, which will help us serve our combined group of Flight Attendants more effectively.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee, Master Executive Council (MEC) Tagged With: pmAS

        Air Safety, Health, & Security Committee Meeting Recap – 1st Quarter 2025

        January 14, 2025 17:00

        Air Safety, Health, & Security Committee (ASHSC)

        • On January 8, our AFA Air Safety, Health, and Security Committee (ASHSC) Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in safety, health, and security.
        • The committee met with management to receive updates and discuss issues faced by Flight Attendants onboard the aircraft.
        • Reporting safety concerns is crucial in these challenging times. Use ReportIt! to file FAIR, ASAP, and fatigue reports. Contact your Local ASHSC if you need assistance.

        On Wednesday, January 8, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Blair Kimball (PDX), Brad Young (SFO), Carin Merritt (LAX), and Eva Gatus (SAN). Also present was MEC ASHSC Chairperson Seth Heiple.

        The Committee met with Director of Inflight Safety & Compliance Geri Jarrett, Cabin Safety Manager Heidi Stiley, Inflight Services and Data Program Manager Jesse Sexton, Manager of Inflight Safety Programs Johanna Giese, Manager of Inflight Training Delivery Cody Kaifes, Senior Inflight Experience Program Manager Matthew Coder, and Corporate Security Compliance Ops Program Manager David Stewart. 

        The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, April 3, 2025.

        Topics of Discussion

        The committee reviewed several items when meeting with management. Some items discussed include (items which are Security Sensitive Information are not included):

        • Paper Clips. Recent events showcased that paperclips are hard to find during an emergency decompression. Action: Geri has a solution in the works to wrap up by the first quarter. Looking for a manual release tool to be placed under the jumpseat on Flight Attendant badge or both.
        • Lap Child Carry-On Bag. Discussed an exception for diaper bags for parents with lap children. The current policy is that only infants with ticketed seats have their own one-plus-one carry-on bag allotment. Action: Geri will open this up for exploration. Some carriers do not count diaper bags towards the carry-on bag limit. 
        • Opening Aircraft Doors for Ventilation. Operation is allowed, provided Flight Attendants follow the procedure in the FAM and do not open the aircraft door more than 12 inches without fall protection in place. Action: Management is open to providing additional guidance if needed. 
        • Air Quality CBT. ASHSC requests Inflight add an Air Quality CBT or RT topic on air quality events. Action: The development team is developing an Air Quality video for Flight Attendants. Whether this will become a CBT or RT topic is yet to be determined. 
        • Unsupervised Passengers Waiting on Jet Bridge for Claim-At-Gate Baggage. There is a lack of consistency with CSAs returning to the aircraft ten minutes after arrival. Passengers may not remain unattended in the jet bridge. Flight Attendants have reported having to stay at the aircraft to attend to passengers in the jet bridge beyond the debriefing period. Action: Johanna will continue to monitor Flight Attendant reports and work with AOCS to determine the problem. 
        • Internet and Voice-Over-Internet Call Usage. We have noticed an uptick in passengers attempting to make calls using voice-over-Internet while in flight. This is not allowed per company policy. Action: Matthew noted that this restriction is covered in the inflight guide/menu, which can be used to show passengers the policy. This policy is for passenger experience and comfort. In addition, the outgoing portion of these calls uses too much internet bandwidth on the aircraft. 
        • Pets in Cabin Carriers Do Not Fit in Front of Aisle Seats C and D. Pets in the cabin that do not fit under the passenger’s assigned seat are creating unnecessary boarding delays and requiring additional management by Flight Attendants. We request that passengers with pets in the cabin not be assigned these seats. Action: Matthew will approach AOCS to determine what can be done to address the issue. Changing the booking system is a more challenging ask and not an immediate solution. 
        • Inflatable Mattresses. Passengers continue to bring inflatable mattresses and other items not allowed by the company onboard. We want to ensure the reservations and the Alaska website give passengers the correct guidance. Action: Matthew will take the request back to the web team to see if they can add information about these items to the passenger-facing website and make sure Reservations has updated information on these policies. 
        • Flight Closed and Fully Boarded. During active boarding, agents close the flight while passengers are still lined up in the jetway and incorrectly state that the flight is “fully boarded.” We believe all passengers should be onboard (and seated) before closing the flight. Action: Jesse will take this back to AOCS and continue to monitor the situation. CSA guidance says to close flight when boarding is “complete,” there needs to be direct guidance on what “complete” means. 
        • Passenger Seating Position for Taxi, Takeoff, and Landing. ASHSC is seeking clarification in the FAM about the definition of “seated” for passengers. We want the FAM to clearly state that passengers must be seated upright with their seatbelts low and tight for taxi, takeoff, and landing. Action: Jesse will benchmark other carriers to ensure we have the highest safety standards for our passengers and appropriate guidance for Flight Attendants. 
        • Window Shade Closure by Fleet Service. Fleet Service personnel have recently been closing window shades to signal that they have cleaned the row. We do close the shades when needed to keep the cabin cool. However, we do not support closing them as a general practice as it reduces safety by making it more difficult for passengers and crew to see if there is a danger outside of the aircraft. Action: Jesse will take the concern back to the stakeholders for discussion. Marketing is looking to align window shade procedures year-round.

        What the Committee is Working On

        1. Decompression. We are looking at ways to improve our decompression procedures and systems. We would like to see automated PA added before the cabin altitude reaches 14,000 feet so that we can prepare for a possible decompression. By the time the masks drop at 14,000 feet, we are already experiencing symptoms of hypoxia, which degrades our ability to respond to the emergency. We also want to emphasize being and staying seated during decompression events as long as there is communication with the pilots and the aircraft is descending so we are not put at unnecessary risk and can perform emergency duties once at a safe altitude or on the ground.
        2. Turbulence. We are seeing an increase in turbulence-related injuries. We would like to see changes made to improve communication between pilots and Flight Attendant crew about turbulence and to clarify how we need to respond to different turbulence-related communication. We would also like to find ways to improve cabin management and the use of the fasten-seatbelt sign.
        3. Working to change or mitigate the impact of several recent policy changes:
          1. Single door catering
          1. Switching to ground service power with passengers onboard
          1. CSAs leaving the deplaning door after arrival

        We Want to Hear From You!

        If you’ve encountered any safety-related issues at work, you can help the Committee advocate for improvement and change by submitting a report. You can use ReportIt! to submit Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports. If you need clarification or assistance on what type of report to file, please get in touch with a member of your Local ASHSC.

        Your Local ASHSC is always ready to represent your voice to management. Please don’t hesitate to let us know about any issues or concerns you want us to bring forward. We would also love to hear any other feedback you may have for the Committee. You can find our contact information on the ASHSC page of the AFA Alaska website.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC) Tagged With: committee meeting

        AFA Alaska Statement On Recent Severe Turbulence Incidents

        December 27, 2024 16:00

        Master Executive Council (MEC)

        AFA Representatives have been informed that several flights experienced severe turbulence yesterday, resulting in injuries to some Flight Attendants. Since then, various AFA officers and committee members have been actively working with inflight management to ensure that all affected Flight Attendants receive the necessary care and that all contractual provisions are upheld.

        We want to recognize the dedication and professionalism demonstrated by our outstanding crews in handling these challenging situations. These events highlight the role of Flight Attendants as safety professionals and first responders onboard the aircraft. AFA Representatives are providing support to all Flight Attendants affected by these incidents.

        As a reminder, detailed information about turbulence and procedures for responding to different levels of turbulence can be found in Section 2.400 of the Flight Attendant Manual. Regularly reviewing this information is beneficial for ensuring your safety and that of your fellow crew members and passengers.

        Additionally, our AFA Employee Assistance Program (EAP)/Professional Standards Committee is available to provide support whenever needed. Please feel free to reach out at (949) 470-0493 or find contact information at afaalaska.org/eap.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee

        Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2024

        September 27, 2024 13:00

        Air Safety, Health, & Security Committee (ASHSC)

        • On September 10, our AFA Air Safety, Health, and Security Committee (ASHSC) Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in safety, health, and security.
        • The Committee met with management to receive updates and discuss issues and problems that Flight Attendants face onboard the aircraft.
        • Reporting safety concerns is crucial in these challenging times. Use ReportIt! to file FAIR, ASAP, and fatigue reports. Contact your Local ASHSC if you need assistance.

        On Tuesday, September 10, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting in person were Debi Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN). Also present was MEC ASHSC Chairperson Seth Heiple.

        The Committee met with Director of Inflight Safety & Compliance Geri Jarrett, Inflight Policy & Procedure Specialist Kevin Weatherbie, Manager of Inflight Safety & Compliance Claudia Modl, Inflight Training Supervisor Veronica Carrillo, and Senior Inflight Experience Program Manager Matthew Coder

        The next scheduled Air Safety, Health, & Security Committee meeting is Wednesday, January 8, 2025.

        Topics of Discussion

        The committee reviewed a number of items when meeting with management.  Some items discussed include:

        • DEMO Kit Divider: Issues with DEMO kits being buried by carry-ons in first-class bin. Action: Geri is working with Maintenance and Engineering to address the need for dividers.
        • Boarding Without Pilots: Currently, boarding may start before the pilots’ inbound flight has landed. This has resulted in Flight Attendants being onboard with passengers but without pilots for extended periods of time, leading to hot cabins and other safety issues. Action: Geri will follow up with the NOC.
        • Pilots Switching to Ground Power and Deplaning with Passenger Still Onboard: This policy has resulted in numerous safety reports, primarily due to the loss of power to the interphone and PA system. Action: Claudia will take this back for further discussion.
        • Meeting Agents Leave During Deplaning: Agents are not returning ten minutes after deplaning starts as required. This is causing issues with safely assisting passengers with special needs and unaccompanied minors. It has also resulted in FAs having to extend their debrief periods. Action: Geri will follow up with CSA leadership.
        • Tarmac Delay Snacks: Need for clear guidelines on tarmac delay snacks; they are not a required item. Action: Geri will ensure guidelines are communicated.
        • Minimum Water Count on Board: The ASHSC believes no aircraft should be dispatched without a required minimum number of water bottles onboard for safety. Action: Geri will review the business model while the Inflight Service Committee and ASHSC work with Matthew Coder to determine the water which should be required.
        • MedLink App Not Working: FAs have not received an adequate level of communication about the MedLink app being down. Action: Geri and Heidi will meet with MedAire and look at additional communication.
        • MedAire App Flight Number Requirement: Need for flight number to be auto-loaded or requested earlier in the app flow. Action: Veronica will take this back to Training and user feedback will be provided to MedAire
        • Old Trash Behind Forward Galley Trash Bin: The forward galley trash bin needs to be cleaned regularly. The area can smell and become unsanitary. Action: The area should be cleaned every RON. Flight Attendants should report significant issues via FAIR and Cabin Discrepancy.

        What the Committee is Working On

        1. Bin Divider Missing on Refurbished 737-800s. The divider that used to separate the 10-person raft from the portion of the bin that was authorized for the stowage of carry-on bags was removed during the installation of the 25-person raft. We are trying to get the company to reinstall the divider and update the placarding to ensure the raft remains accessible and undamaged.
          A yellow bag in a refrigerator

Description automatically generated

          Better Monitoring of Carry-On Bags. We continue to see a significant number of excess and oversized bags being boarded and are advocating that the company does more to ensure their FAA-approved Carry-on Bag program is followed and that limits are enforced. Dealing with excessive and oversized carry-ons is a driver a Flight Attendant injuries.
          Attempting to change or mitigate the impact of several recent policy changes:
          Single door catering
          Switching to ground service power with passengers onboard
          CSAs leaving the deplaning door after arrival

        We Want to Hear From You!

        If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

        Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website. 

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC) Tagged With: committee meeting

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