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Hotel Committee Meeting Recap – October 2025

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On Monday, October 13, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotels and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. Managing Director of Operational Staffing and Resource management Brittany Audette also joined for a portion of the meeting.    

Our next meeting with management is scheduled for Monday, November 10.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Relationship Management: Although API is our hotel vendor, Crew Hotels is working on increasing direct communication with our contracted properties. This will help build relationships, especially with our newer properties. Crew Hotels will begin communicating with our new properties within six months of usage and perform yearly check-ins at all properties.   
  • Use of Ride Share Transportation:  Due to the changing nature of the ground transportation environment, the use of ride share vehicles is becoming more common. The Committee is aware of this and has been having ongoing discussions around minimum standards. Transportation should always be ordered that can accommodate all crewmembers and their luggage safely and comfortably. If there is ever a concern with the transportation provided, do not get into the vehicle and contact Crew Scheduling immediately to resolve the issue.    
  • TBDs in Bid Packet (pmAS):  There was a high number of TBDs in the bid packet for November. This is due to the process the Hotel Committee requested, which is to place a TBD placeholder in the pairing when the layover hotel is not known before uploading into NAVBLUE. This new process makes these layovers stand out more, but adds greater transparency to the bid. The November TBDs are all due to our rooms being over-capped (that is, the requested rooms are above the contracted usage at our crew hotel in that market) in that particular market. Our hotel usage fluctuates as our network is adjusted. 
  • Recurrent Training Hotel Support (pmAS): Earlier this month, a glitch in the reservation system at one of our training hotels resulted in lost reservations. As this happened over a weekend, it was unclear which Inflight department was responsible for offering support and correcting the issue. In debriefing the event, additional guidance will be added to the Recurrent Training SharePoint site to address who to contact with hotel issues outside regular business hours.  

Hot Topics

  • Hotel Etiquette: We greatly value the positive relationships we’ve established with our contracted properties as part of our hotel program. During layovers, please remember that you represent the company while staying in a company-provided hotel room. We kindly ask all Flight Attendants to keep this in mind and ensure that any personal charges are settled before checkout. Enjoying hotel amenities responsibly also goes a long way in helping us maintain these important relationships. The Committee works hard to select quality hotels that provide added perks, such as complimentary breakfast, to enhance your comfort and convenience. If you encounter any issues during your stay, we encourage you to approach hotel staff with courtesy and respect. Should you need any further assistance or be unable to resolve a concern, please feel free to reach out to your Local Hotel Committee for additional support. We’re here to help make your layover experience a positive one!

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are under consideration by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Crew Hotels has provided the Committee with the remaining cities that will be visited in 2025: SAN (Oct), CUN (Oct), BNA (Nov), SFO (Nov), MCO – Long Stay (Nov), ORD – Short Stay (Dec), and SJO (Dec). We are also looking at options in SIT and plan to have a site visit there before the end of the year. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
  2. Hotel Gainshare Program: The parties met on September 26 to continue discussing this program. The items needing more time to research center around scheduling issues and processes. We are getting closer to seeing a program come to life. The next meeting is scheduled for October 24. 

We Want to Hear From You!

Our Hotel Committee relies on your feedback, whether positive or negative. Please report via CrewCare (pmAS) or the hotel and transportation feedback reporting form (pmHA), which ensures your experience with a layover hotel or ground transportation is addressed. These are the only official way to report issues, as the Committee does not monitor social media channels.

Each CrewCare and feedback form submission is forwarded to our AFA Hotel Committee, Crew Hotels (Alaska/Hawaiian management), API, and the hotel or ground transportation provider. This ensures quick action can be taken to correct or fix the issue for the next crew member. It also allows us to monitor hotel and transportation trends. Pre-merger Alaska Flight Attendants can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the Committee or any specific items you want us to bring up with management? Please let us know! Your Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Thursday, October 2, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Brad Young (SFO), Carin Merritt (LAX), and Eva Gatus (SAN). Also present were MEC Vice President Brice McGee, Hawaiian MEC ASHSC Chairperson Kerri Ruiz, and Alaska MEC ASHSC Chairperson Seth Heiple.

The Committee met with the Director Inflight Safety and Compliance Geri Jerritt, Director of Cabin Safety Angela Jones, Cabin Safety Manager Heidi Styley, Senior Inflight Experience Program Manager Matthew Coder, Manager of Inflight Safety Nicky Sagum, Maniging Director of Inflight Services Training Randy Katz, Manager of Inflight Policy and Procedure Kaliko Howell, and Director of Inflight Training & Standards Jesse Sexton

The next scheduled Committee meeting is tentatively scheduled to take place in San Francisco on Thursday, January 22, 2026.

Topics of Discussion

The Committee reviewed several items when meeting with management. Some items discussed include (items which are Security Sensitive Information are not included):

  • Paper Clips Hard to Find and Use in a Decompression: Flight Attendants have difficulty quickly locating paper clips in the Flight Attendant Kits. Management is looking for solutions, including installing a Manual Release Tool (MRT) under each jumpseat.
  • Do Lap Children Get a COB? The Carry-On Bag (COB) allotment is for each “ticketed passenger.” However, our contract of carriage says a diaper bag for a lap child is exempt from the limit. This does not align with the FAM, which says it counts toward the parent’s carry-on limit. Management will align the FAM with the Contract of Carriage.
  • Unattended Passengers Waiting on Jet Bridge for Gate-Checked Baggage/Items: Passengers cannot be left unattended on the jet bridge while waiting for gate-checked items after deplaning. Unfortunately, Customer Service Agents have not always returned to the aircraft when Flight Attendants are ready to deplane. Management has been asked to audit to determine if Agents are able to comply with the requirement to return to the aircraft 10 minutes after the door opens.
  • Two-Way Voice Communication: Passengers are violating the rules against using apps like Zoom and Teams for two-way communication during flights. Management will review and determine if more explicit instruction in the FAM and/or an announcement to passengers is needed. Note that listening only to meetings, etc., is permitted.
  • Many Pet Carriers That Don’t Fit Under the Main Cabin Aisle Seats: Pet carriers weren’t fitting under the Main Cabin aisle seats (C and D), causing seating delays. Management updated the carrier size during the single operating certificate (COB) integration process. When this is followed and the requirement for carriers to be soft-sided is met, they should fit under aisle seats in the main cabin.
  • Inflatable Item Restrictions: Passengers think they can use these items on board the aircraft. Management will ensure reservations agents know about the restrictions and will work to get the public-facing website to provide information on these prohibited items.
  • Flight “Closed” with Passengers in Jet Bridge: Flights are being marked “closed” in Block2Block (B2B) while passengers are still lined up in the jet bridge. Inflight management will discuss this practice with Airport Operations & Customer Service (AOCS) to see if they can wait until the last passenger boards to close flights.
  • Passenger Seating Position for Takeoff and Landing: The FAM lacks clear verbiage about the required passenger seating position for taxi, takeoff, and landing. Management will look at clarifying the policy to specify that passengers need to be seated upright and cannot be lying down during these phases of flight.
  • Commingling Demo Kits with COBs in Overhead Bins: Forward demo kits on some aircraft are located in overhead bins without dividers, causing them to become buried behind passengers’ carry-on bags. Management will look at the possibility of adding dividers or moving the location of the demo kits to address this issue.
  • Boarding Without Pilots: An aircraft must have power and lights to board without pilots. However, this is not well defined in the FAM. Can we board using ground service power, which does not provide power to interphones, etc.? Management will seek to align on a definition with Airport Operations & Customer Service (AOCS) and update manuals to reflect the shared understanding.
  • Minimum Amount of Potable Water for Safety: There is no clear, standardized policy on the minimum amount of potable water required onboard for safety purposes. The Committee would like there to be a minimum required for dispatch.
  • Add Absorbent Material to UPK: The Universal Precaution Kit (UPK) needs an absorbent material (powder or similar) to handle liquid biohazards effectively. A small broom and dustpan would also be helpful. Management will investigate what other carriers, including Hawaiian Airlines, use as absorbent material.
  • Cleaners and Pilots’ Bags at the R1 Door: Bags left in front of the L1 door during deplaning can create a tripping hazard, interfere with the girt bar, and make it difficult to verify that the door is disarmed. Inflight management will coordinate with Flight Operations and Fleet Service to find alternative locations for trash bags and Pilots’ luggage.
  • Seatbelt Extension in Exit Row: There is no procedure to verify a passenger’s seat location when a seatbelt extension is requested to ensure they are not in an exit row. Inflight Policy and Procedure will look at adding this to the FAM.
  • CRS Booster VS. Medical Device: The FAM lacks clear guidance on the difference between Child Restraint System (CRS) booster seats and medical devices that function as boosters. Management will work to provide more explicit guidance about assistive devices (FAM Section 12.100, pgs. 107 & 108).
  • CSA’s Pushing to Close the L1 Door When the L2 Door Is Opened and Being Catered: Customer Service Agents (CSAs) are pressuring to close the L1 door while the L2 door is open for catering, disrupting Flight Attendant door arming and creating safety procedure errors. Management will look at adding language to the FAM clarifying that “ready to close” also means catering is complete and all aircraft doors, other than one boarding door, are closed.
  • Lack of Information in the FAM about Care Attendants: The “care attendant” section needs to be returned to the FAM. 
  • Megaphone Preflight Check: Megaphones are frequently found with dead batteries because a preflight check is not required. Inflight Safety and Compliance is working on adding testing of the megaphone by pressing the button and listening for an audible click.
  • MAX 8 Headrests: The policy states that headrests should be lowered, but we wouldn’t want them lowered as low as they will go on the new Recaro seats, as the exposed headrest track could cause injury if the headrest ended up lower than the passenger’s head. The Committee has requested that the FAM make it clear that the headrest only needs to be lowered to be flush with the top of the seatback.
  • Safety Announcement Updates (Crossbody Bags and Tablets with Keyboards): Safety announcements need to be updated to include specific instructions for stowing fanny packs and crossbody bags and clearer wording for tablets with detachable keyboards. Management is receptive to making these changes and will work to add language with the next announcement update.

Things The Committee Is Working On

  1. Working on integrating safety programs (ASAP, FRB, and LOSA) and Committee meetings and management.
  2. Reviewing and providing feedback on Recurrent Training (RT) content for 2026.
  3. Offering ongoing feedback on the MAX 10 galleys and various other cabin interior projects.

We Want to Hear From You!

If you’ve encountered any safety-related issues at work, you can help the Committee advocate for improvement and change by submitting a report. You can use ReportIt! to submit Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports. If you need clarification or assistance on what type of report to file, please get in touch with a member of your Local ASHSC.

Your Local ASHSC is always ready to represent your voice to management. Please don’t hesitate to let us know about any issues or concerns you want us to bring forward. We would also love to hear any other feedback you may have for the Committee. You can find our contact information on the ASHSC page of the AFA Alaska website.

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants

On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were MEC Hotel Committee Chairperson James Bozanich, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Scheduling Committee Chairperson Jake Jones.

The Committee met with Managing Director of Inflight Operations & Crew Scheduling Sara Cook, Managing Director of Operations Staffing & Resource Management Brittany Audette, Director of Crew Planning Trisha Bennett, Director of Crew Pay Peter Silberstein, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, Manager of Flight Crew Systems Support Sue Rawlings, and other management representatives from Crew Planning and Crew Scheduling

The Committee is next scheduled to meet in person on Tuesday, October 28.

Topics of Discussion

The Committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Tentative Agreement Implementation: Still underway, with newly added calculators requiring ongoing maintenance for accurate totals.
  • Vacation/Training Bidding Vendor: A meeting was held on July 16, 2025. A follow-up meeting is needed with the new vacation and company training bidding systems administrator to update products.

MEC Committee Chairperson Report

  • Crew Backlog Review: Scheduled for October 15, 2025.
  • Crew Bi-Monthly Review with ALPA: Held on September 9, 2025.
  • Crew Access Issues: Review completed on July 23, 2025.
  • Rainmaker Crew Pay System: Update expected on November 20, 2025.
  • NAVBLUE Monthly Call: Scheduled for October 2, November 6, and December 4, 2025.
  • Personal Drop Report Process: Updates are being implemented in the Alaska system; a new personal drop interface was introduced on September 22, 2025.
  • Pyramiding Pay Dispute: Ongoing discussions are happening through the Alternate Dispute Resolution (ADR) process.
  • 4k Dispute Over Night Compensation: AFA has filed a grievance.
  • ISA for Reserves: Working on implementation and testing of programming changes.

Local Committee Chairperson Reports

  • PDX: Issues with charter release times and program efficiency.
  • SAN: Dispute on overfly versus reassignment in ADR.
  • ANC: Discussion on Crew Scheduling applications of sections 12.J, 10.W, and 10.R of the contract.
  • LAX: Resolutions through ADR for issues with employee parking being closed for late-night surface deadhead arrivals and hotel wait times with BUR.
  • SFO: Investigating crew access issues at 2 AM and hire date changes in Rainmaker.
  • SEA: Information needed for rescheduling after sick calls; fatigue call inquiries directed to AFA FRB Scheduling Committee Primary Representative Bianca Dew.

PBS Subcommittee Update

  • Bid Period: October bidding went smoothly despite needing extra runs to meet Reserve minimums. Many Bid Protests came in regarding junior lineholders’ inability to hold lines with the month’s pairing packet and legalities.
  • Upcoming Releases: The next release is expected to be available before the end of the year. Final TA2 bidding improvements should be available in 2026.
  • Base Sits: In October, the PBS Subcommittee will be in SEA and PDX to assist with bidding questions.

ITS Update

  • NAVBLUE Testing: Ongoing with outstanding items for release.
  • Crew Pay Queries: 2873 total, with 1896 resolved.
  • Rainmaker Issues: Addressing hire date discrepancies; integration with payroll is ongoing. This is an issue with data in Peoplesoft feeding to Rainmaker and will not affect pay increases.
  • B2B Integration: Troubleshooting for bugs continues.

Crew Planning Update

  • November Block Hours: Increased by 1000 hours month over month.
  • Staffing Stats: 77.5 TFP line average, 18.0% reserve.
  • Operational Adjustments: Addressing crew connect times and mitigation strategies for IRROP.

Crew Scheduling Update

  • Growth of Scheduling Team: New introductions and objectives for the Inflight Duty Manager program launch.
  • Sick Leave Trends: Decreasing from previous months, with a goal of 8.6% attendance.
  • Premium Utilization: Ongoing discussions regarding SAL leaves and scheduling efficiency.

What The Committee Is Working On

  1. Crew Access Issues: Crew Access challenges significantly affect how well operations run, influencing how Flight Attendants feel about their work. It’s crucial to tackle these problems to create a better working environment. We are meeting with Jeppesen management in Vancouver, BC at their next conference on October 1 and 2. Both Alaska and AFA are frustrated with their systems and the programs not working effectively for our flight crews, specifically related to Open Time.
  2. Resolving Pyramiding Pay Disputes: Finding a solution to the pay dispute related to pyramiding is vital for maintaining fairness in how Flight Attendants are compensated. Disagreements about over-duty pay and day-off violations can seriously affect crew morale and operational integrity. The committee will keep discussing the matter through the Alternate Dispute Resolution (ADR) process to clarify payment rules and ensure they are followed. They will gather information from Flight Attendants affected by these issues to guide their discussions. An update on the progress and any resolutions will be shared with Members by the end of September 2025, aiming for a settlement soon after. Management and AFA will explore other options, like mediation or arbitration, if an agreement cannot be reached.
  3. ISA for Reserves Implementation: The ineligibility for self-assignment (ISA) for Reserve Flight Attendants is an important step toward fairer and more transparent scheduling practices. This change is crucial for boosting crew satisfaction and efficiency. The Committee will work quickly to finalize this new system by working with the IT department and other relevant management to implement the necessary changes to the scheduling system. They will also develop ways to keep Flight Attendants informed about the updates. The next Crew Access release, which will include ISA implementation allowing Reserve Flight Attendant to Reserve Flight Attendant trading, is expected to be available in early October 2025, after all testing has been completed.

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered on the Alaska brand. We’ll update you with a recap of the latest discussions regarding Hawaiian brand service soon. As we move forward, the Committee is dedicated to providing updates on both Alaska and Hawaiian brand services in a manner that reflects the context of each meeting, whether addressing each brand individually or together.

Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (pmAS LAX), and Andrew Malone (SAN). MEC Inflight Service Committee Chairpersons Chase Vandergrift (Alaska Brand), and Bianca McKee (Hawaiian Brand) were also present.

The Committee met with Senior Inflight Experience Program Manager Matthew Coder, Cabin Product Director Chris Dela Rosa, Cabin Product Director Evan Nomura, Director of Cabin Experience David Scotland, Director of Food and Beverage Products Mita Padhi, Manager of Food and Beverage Planning and Programs David Rodriguez, Principal Food and Beverage Programs Gracie Truex, Senior Food and Beverage Product Manager Jessica Johnston, Food and Beverage Planning Systems Managers Gayatri Watwe and Andrea Carns, Senior Product Manager Megan Low, Director of Catering Operations Andrew Moyer, Catering Safety Compliance Manager Raena Alonzo, Regional Catering Performance Manager Jayson Yang, IT Contractors Chris Pettigrew and Chris Daniels, and Managing Director of Products & Experience Mark Krolick.

The next committee meeting is scheduled to take place on Thursday, December 4.

Topics of Discussion

The Committee discussed several topics during internal AFA-only conversations and when meeting with management. Some of the items included:

Food and Beverage Product

  • Premium Class Snack Basket Launch: The Premium Class snack basket is scheduled to launch on December 30. The Committee raised concerns about the launch date being between Christmas and New Year’s, a busy travel period during which key management may be unavailable should issues arise. The Committee also raised concerns about the basket being offered in Premium Class but not in First Class on short-haul flights. 
  • Product Changes/Juice Provisioning: The Committee suggested swapping the extra cranberry juice in the main cabin beverage cart for extra apple juice. This change will be implemented on November 13, along with the introduction of new First Class wine, cranberry lime seltzer water, and blood orange hoppy water. Orange juice will transition from the current blend to 100% OJ beginning in mid-October.
  • Specialty Cocktails: The Committee asked that any non-pre-mixed specialty cocktail or “secret menu” recommendations posted by the Company on social media include instructions for passengers to ask for the specific ingredients to avoid confusion for Flight Attendants. 
  • New Product Launches: The base sits coordinated for the new serveware launch were very successful. These types of roadshows will hopefully be continued for future product launches, including the new Premium Class snack basket. 

Catering Operations

  • Ice Quality in Seattle: Discussion involved the ongoing issues with ice quality and availability in Seattle, including melted ice, leaking bags, and the functionality and durability of the new ice cooler bags. While efforts have been made to improve the situation, management acknowledged that further progress is still needed.
  • First Class Snack Basket Loading: Concerns have been raised regarding the improper loading of first-class snack baskets, especially on downline segments where the basket is not served on the initial leg. Management will explore the option of wrapping and labeling snack baskets or loading them into the meal carts to ensure that snacks are not missed.
  • Single-Door Catering in Seattle: During single-door catering, only one cart should be positioned in the L1 door area. This cart should be moved to the side to allow crew access to the aircraft. Additionally, catering staff should have priority access to the row 1 area during pre-flight for positioning carts.

Cabin Product and Aircraft Interiors

  • 737 Fleet Upgrades: Three 737-800 aircraft are currently flying with a new 161-seat configuration, featuring new exit rows, seats with tablet and cup holders, and USB-C ports. The retrofit program will continue through summer 2026. MAX 9 aircraft are being modified to add another row of Premium Class, with completion expected by Thanksgiving.
  • Lavatory Placards: New placards clearly depicting trash placement have been installed in 737 lavatories. The “trash below” placard should be located on the mirror, and “no trash stowage” should be above the seat cover opening in the hygiene cabinet. If you notice any incorrect placement of these placards, please notify your Local Inflight Service Committee with photos and the tail number.
  • Overhead Bin Placards: Row 2 overhead bin bag orientation placards are being removed from new MAX 8 deliveries and will not be installed on MAX 10 aircraft. Removal from the current fleet is backlogged due to M&E constraints.
  • 800 Fleet Condition: Older 800s will be prioritized for cabin refurbishment, but please continue to report cabin cleanliness or carpet issues to the flight deck for maintenance so those issues can be addressed with deep cleaning programs.
  • Lavatory Diffusers: A stronger diffuser for Salt & Stone soap (batch 2 arriving mid-October) will help with lavatory odors. Management is also exploring the reintroduction of deodorizing pucks, which are present on Hawaiian Airlines aircraft.
  • Wi-Fi/Starlink Updates: Starlink will be installed across the entire Alaska and Hawaiian (excluding 717) fleets. Passengers will sign into their Atmos account for free Wi-Fi access. There will be no paid option, aiming to grow Atmos membership. Hawaiian fleet Wi-Fi will also require Atmos sign-in, with a Hawaiian-branded portal.
    • Deployment Timeline: E175s will begin in fall 2025, the mainline fleet will begin in early 2026 with increasing number of Starlink equipped aircraft throughout the year. New MAX 8 deliveries will be first, followed by 700s, and then the rest of the fleet.
    • Entertainment Shift: Free movies and TV shows will be phased out with free Wi-Fi, as testing showed passengers prefer using their own streaming accounts. Aircraft with existing IFE screens (A330, 787) will continue to offer stored content for longer-haul flights.
    • 787 Wi-Fi: 787s currently lack Wi-Fi. Boeing is working with Qatar Airways as the launch customer for Starlink on the 787-8 and 787-9. Alaska hopes to be the third airline, with a potential introduction before European service launch in 2026, though this is contingent on Boeing’s timeline.
  • A330 Refresh: Ten of 24 A330 aircraft will undergo a “like-for-like refresh ” (new covers, cushions, and carpets) in 2026 to maintain freshness. A full cabin retrofit is planned for 2028, introducing new seats across business, premium economy, and economy classes. Seat selection is ongoing, with reviews in Honolulu and a decision expected next month. A330s will remain Hawaiian-branded.
  • 787 Transition to Alaska Branding: 787s will be repainted with Alaska branding over winter 2025/spring 2026 for European service. New Alaska-branded duvets, mattress pads, slippers, amenity kits for First Class, and a small amenity kit with a rebranded pillow and blanket set for the main cabin will be introduced. Quality will be similar to current Hawaiian offerings but from Alaska-centered vendors.
  • 737 First Class Calf Rests: Recaro has adapted a wide-body premium economy seat design for Alaska’s first-class seating, but unexpected engineering issues have led to problems with the deployment and stowage of the calf rests. A permanent solution requires a part modification and is scheduled for completion in the second quarter of 2026. In the meantime, management will monitor the situation and decide whether the calf rests need to be locked out until the permanent fix is implemented. A card for passengers with instructions on using the calf rest will be introduced. If Flight Attendants encounter stowage issues, they should apply firm pressure near the actuating arm while pressing the button to resolve the problem.

IMD and Block2Block

  • iPhone 16 IMD Refresh: The refresh is underway with ANC completed and SFO, SAN, PDX, LAX, and SEA next. Devices targeted for replacement include iPhone 12s and 2000 iPhone 13s for Alaska (those held longest). Flight Attendants are encouraged to sign up for a time slot at their base if they are contacted regarding device replacement.
  • Block2Block 2.0 HA Integration: Due to limited screen space, significant work has been done to display the wide-body seat map (A330 and 787) on the device. The display allows you to see the rows on both sides of each aisle and toggle between the left and right aisle views, with the center seats showing in both views. Special meals on the seat map on Hawaiian flights will be indicated with an “S” icon.

What The Committee Is Working On

  1. Reykjavik (KEF) 737 Service: Reykjavik flights will introduce a new and unique international service level in both the forward cabin and premium/main cabin. This service will be offered from the limited 737 galleys, so it needs to be thoughtfully designed. The Committee will work with management to design and test this service before its launch.
  2. Incheon (ICN) 787 Service: The Committee will continue to monitor the 787 service flow on the Seattle-Incheon route for areas of improvement. We will also work closely with management on developing the Alaska-branded long-haul service scheduled for launch next spring to Rome and London.
  3. Galley Drawers and Top Drawers Revamping: A project to redesign and revamp the galley and top beverage cart drawers for Alaska-branded flights has been identified as a future priority.

We Want to Hear from You!

Do you have other feedback for the Committee or items you’d like brought up with management? Please let us know! Your Local Inflight Service Committee is your voice to management. You can find our contact information on the Inflight Service Committee page of the AFA Alaska + Hawaiian website.

Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025

On Tuesday, September 16, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Nyachan Chuar (ANC), LaLa Davis (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Erika Daniel (SAN), and Trista Vanta (SFO). MEC Human Rights & Equity Committee Chairperson Chip Hestle II and MEC Vice President Brice McGee were also present.

The Committee met with several members of management including Managing Director of Inflight Operations Michaela Littman, Seattle Director of Inflight Base Operations Jenny Bookert, and California Director of Inflight Base Operations Benito Pasia-Garcia Jr.

The committee’s next meeting with management is scheduled for Monday, December 8.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include: 

  • Inclusivity Initiatives at Villages/Crew Rooms: The LAX and SEA Alaska Villages (crew rooms) are becoming more inclusive and work-friendly to accommodate Hawaiian crew members better. Management has presented new Alaska and Hawaiian Airlines signage to the Committee for the LAX Village. Additional initiatives focused on inclusiveness will be implemented at LAX, while SEA is currently working on designating space for Hawaiian Flight Attendants.
  • DEI Name Change and Communication: SVP of People Andy Schneider and Senior Culture Partner Sarah Keimig have posted a TeamAAG communication regarding the name change of DEI (Diversity, Equity, and Inclusion) to “Culture and Belonging.” This communication also addresses Alaska’s role in response to current federal government executive orders. Jenny Bookert has included a link to the TeamAAG article in the current SEA Newsletter for those based in Seattle.
  • Unaccompanied Deportees Task Force: Concerns have been raised regarding Flight Attendants who have unaccompanied deportees on Alaska and Hawaiian flights. Management has established a task force working to find solutions for these situations. Flight Attendants are reminded to always comply with authorities in these cases and to seek assistance from inflight management if needed.
  • SEA Village Flyer Investigation: A “Don’t Be Shy, Please Ask Why” flyer has been posted on the door at the SEA Village. Alaska Customer Service Agents (CSAs) are responsible for this flyer; Inflight Management will investigate its origin, as they did not post it.
  • Social Media Policy Reminder: Given the current environment, the Committee has requested that management send out a reminder regarding Alaska’s social media policy.
  • IMD Belong App Update: The title of the “Belong” web app link on the Inflight Mobile Device (IMD) has been updated from DEI to “Culture and Belonging.”
  • Potential Drug & Alcohol Infinity Group BRG: The Committee discussed the potential for the “Alaska Airlines Drug & Alcohol Infinity Group” to become one of the company’s Business Resource Groups (BRGs). MEC Human Rights & Equity Committee Chairperson Chip Hestle will meet with inflight management and the Culture and Belonging Department to discuss this topic further. Additionally, the Committee will reach out to the AFA Employee Assistance Program (EAP) Committee to explore possible collaboration.
  • ADA-Compliant Rooms Discussion: The Committee has requested that management look into the possibility of ADA-compliant rooms for Flight Attendants who have self-disclosed their needs in PeopleSoft. Management will discuss this possibility with the HR department and respond to the Committee. The Committee will also reach out to the AFA Hotel Committee for further discussions.

What The Committee Is Working On

  1. Optional Pronouns on Wings. Awaiting finalization of the merger with Hawaiian Airlines, as there may be an overall new design.  
  2. Arrival “Land Acknowledgement Announcements” for our seven current domiciles airports (both pre-merger Alaska and Hawaiian).
  3. Batok Tattoos Visible While In Uniform. Awaiting finalization of Alaska merger with Hawaiian.
  4. Business Resource Group (BRG) Listening Sessions, co-facilitated with pre-merger Alaska Local AFA Human Rights Chairpersons for 2025/2026. 

We Want to Hear From You!

Do you have feedback for the Committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights & Equity Committee is your voice to management. You can find our contact information on the Human Rights & Equity Committee page of the AFA Alaska + Hawaiian website.

Meet Our Merged MEC Committee Chairpersons & Representatives

We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

Hotel Committee Meeting Recap – October 2025

On Monday, October 13, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot […]

Pre-Merger Alaska MEC Committee Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons and Representatives. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Air Safety, Health, & Security Committee […]

U.S. Customs & Border Protection Gender Code Requirement

Recently, U.S. Customs and Border Protection (CBP) announced changes to the rules surrounding how airlines report information about passengers and crew before flights. This system is called the Advance Passenger Information System, or APIS. These changes are in response to a Presidential Executive Order. What is APIS? APIS is a system that airlines are legally […]

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