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Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025

On Tuesday, September 16, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Nyachan Chuar (ANC), LaLa Davis (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Erika Daniel (SAN), and Trista Vanta (SFO). MEC Human Rights & Equity Committee Chairperson Chip Hestle II and MEC Vice President Brice McGee were also present.

The Committee met with several members of management including Managing Director of Inflight Operations Michaela Littman, Seattle Director of Inflight Base Operations Jenny Bookert, and California Director of Inflight Base Operations Benito Pasia-Garcia Jr.

The committee’s next meeting with management is scheduled for Monday, December 8.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include: 

  • Inclusivity Initiatives at Villages/Crew Rooms: The LAX and SEA Alaska Villages (crew rooms) are becoming more inclusive and work-friendly to accommodate Hawaiian crew members better. Management has presented new Alaska and Hawaiian Airlines signage to the Committee for the LAX Village. Additional initiatives focused on inclusiveness will be implemented at LAX, while SEA is currently working on designating space for Hawaiian Flight Attendants.
  • DEI Name Change and Communication: SVP of People Andy Schneider and Senior Culture Partner Sarah Keimig have posted a TeamAAG communication regarding the name change of DEI (Diversity, Equity, and Inclusion) to “Culture and Belonging.” This communication also addresses Alaska’s role in response to current federal government executive orders. Jenny Bookert has included a link to the TeamAAG article in the current SEA Newsletter for those based in Seattle.
  • Unaccompanied Deportees Task Force: Concerns have been raised regarding Flight Attendants who have unaccompanied deportees on Alaska and Hawaiian flights. Management has established a task force working to find solutions for these situations. Flight Attendants are reminded to always comply with authorities in these cases and to seek assistance from inflight management if needed.
  • SEA Village Flyer Investigation: A “Don’t Be Shy, Please Ask Why” flyer has been posted on the door at the SEA Village. Alaska Customer Service Agents (CSAs) are responsible for this flyer; Inflight Management will investigate its origin, as they did not post it.
  • Social Media Policy Reminder: Given the current environment, the Committee has requested that management send out a reminder regarding Alaska’s social media policy.
  • IMD Belong App Update: The title of the “Belong” web app link on the Inflight Mobile Device (IMD) has been updated from DEI to “Culture and Belonging.”
  • Potential Drug & Alcohol Infinity Group BRG: The Committee discussed the potential for the “Alaska Airlines Drug & Alcohol Infinity Group” to become one of the company’s Business Resource Groups (BRGs). MEC Human Rights & Equity Committee Chairperson Chip Hestle will meet with inflight management and the Culture and Belonging Department to discuss this topic further. Additionally, the Committee will reach out to the AFA Employee Assistance Program (EAP) Committee to explore possible collaboration.
  • ADA-Compliant Rooms Discussion: The Committee has requested that management look into the possibility of ADA-compliant rooms for Flight Attendants who have self-disclosed their needs in PeopleSoft. Management will discuss this possibility with the HR department and respond to the Committee. The Committee will also reach out to the AFA Hotel Committee for further discussions.

What The Committee Is Working On

  1. Optional Pronouns on Wings. Awaiting finalization of the merger with Hawaiian Airlines, as there may be an overall new design.  
  2. Arrival “Land Acknowledgement Announcements” for our seven current domiciles airports (both pre-merger Alaska and Hawaiian).
  3. Batok Tattoos Visible While In Uniform. Awaiting finalization of Alaska merger with Hawaiian.
  4. Business Resource Group (BRG) Listening Sessions, co-facilitated with pre-merger Alaska Local AFA Human Rights Chairpersons for 2025/2026. 

We Want to Hear From You!

Do you have feedback for the Committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights & Equity Committee is your voice to management. You can find our contact information on the Human Rights & Equity Committee page of the AFA Alaska + Hawaiian website.

Reserve Committee Meeting Recap – 3rd Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Thursday, September 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill and MEC Grievance Committee Chairperson Stephanie Adams. 

The committee met with the Managing Director of Inflight Performance & Crew Scheduling Sara Cook and Interim Manager of Inflight Crew Scheduling Matthew Trujillo.

The committee is next scheduled to meet on Thursday, December 11.

Topics of Discussion

The committee reviewed several items during both internal AFA-only discussions and meetings with management. Some of the topics discussed include:

  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants. Review of where known issues are documented and newly added/ fixed issues. 
  • Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
  • Review of reserve-related scheduling issues that have occurred recently.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
  • Ongoing concerns with no shows & non-contactables. Please report these issues through the AFA Alaska Online Support Center so that AFA Representatives can follow up with management. 

What The Committee Is Working On

  1. Developing Additional Tools & Resources for Reserve Flight Attendants. Working to update Reserve 101 & the Reserve survival guide with new CBA provisions.
  2. Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program. Also, developing a checklist of common topics that new hire Flight Attendants need assistance with within the first 30 days after graduation.
  3. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management complies with our contract.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants

On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotels and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. 

This was the final meeting of our pre-merger Alaska Hotel Committee, and we’d like to thank everyone who has served on the Committee for their hard work and contributions. Next month, we’ll transition to our newly merged committee, representing the combined Alaska and Hawaiian Flight Attendant groups. Our next meeting for the Hotel Committee is scheduled for Monday, October 13.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • City-Specific Discussion: The Hotel Committee addressed several city-specific issues. These included concerns regarding our long-stay hotel at JFK, which has experienced a significant increase in rooms not being ready at check-in, issues with cleanliness, and the availability of refrigerators. Additionally, we discussed our long-stay options at MCO and potential alternatives in BZE. We also inquired about increasing the crew discount for our KOA property. Discussions regarding ground transportation focused on the use of shared transportation reports in ATL and MCI.
  • TBD Hotels in Bid Packet: At the end of June, management announced via an Information Bulletin that they would begin using a “TBD” (To Be Determined) indicator for any hotel that may be uncertain for the month. This change was made at the request of the Hotel Committee to ensure hotel accommodations are accurately represented in both the bid packet and PBS. The Committee has requested a report detailing the reasons for the TBD designation (e.g., hotels that have exceeded contracted room caps on specific days, hotels with known blackout dates, newly added hotels that have not yet been finalized, etc.). This will provide greater insight and help us better respond to questions from Flight Attendants.
  • Final Hotel Decisions: A final hotel decision has been communicated for FLL, and a decision regarding SEA is expected soon. For security reasons, the names of the hotels are not published here and will be shared in an Informational Bulletin on Team AAG near the end of the month.

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are under consideration by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Crew Hotels has provided the Committee with the remaining cities that will be visited in 2025: SLC (Sept), MSO (Sept), SAN (Oct), CUN (Oct), BNA (Nov), HNL (Nov), MCO – Long Stay (Nov), ORD – Short Stay (Dec), and SJO (Dec). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
  2. Hotel Gainshare Program: Conversations regarding the program are ongoing, and hopefully, we’ll be finalizing the program details this month. We’ll continue to keep you updated as developments occur.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – August 2025

This message is for pre-merger Alaska Flight Attendants

On Tuesday, August 26, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were Council 35 (SFO) Hotel Committee Chairperson Hilary Streem, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Scheduling Committee Chairperson Jake Jones.

The committee met with Managing Director of Inflight Operations & Crew Scheduling Sara Cook, Senior Crew Planning Analyst Christopher Potts, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, Crew Hotels Specialist Nichole Turner, Manager of Flight Crew Systems Support Sue Rawlings and other management representatives from Crew Planning, Crew Hotels and Crew Scheduling

The Committee is next scheduled to meet in person on Tuesday, September 23.

Topics of Discussion

The Committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

Crew Backlog Review: The Committee thoroughly analyzed the crew backlog as of August 7, 2025. They identified critical areas where contractual changes are needed, bugs must be fixed, JIRAs updated, and priorities renumbered in our system operations to enhance functionality, automation, and contractual compliance. The Committee stressed the urgency of addressing these issues to prevent further disruptions and ensure crew members’ systems are correctly programmed.

Crew Bi-Monthly Review with ALPA: The outcomes of the bi-monthly review with ALPA on July 23, 2025, were discussed in detail. Key topics included collaborative strategies to address ITS system conflicts, improving communication between management and crew members, and aligning system needs with the crew member experience. The Committee highlighted the significance of these discussions in fostering a cooperative environment that prioritizes both parties’ contractual and programming needs.

Fatigue Review Board Meetings: The Committee outlined the agenda for the upcoming Fatigue Review Board meetings scheduled through December 2025. These meetings will focus on addressing the increasing concerns regarding crew fatigue reported by members. The Committee plans to collect data on fatigue incidents, discuss mitigation strategies, and evaluate current policies to enhance crew well-being. The importance of these discussions lies in their potential to lead to actionable changes that prioritize safety and crew health.

Local Chairperson Reports:

PDX (Portland)

  • Day Room Issues: Flight Attendants have reported difficulties securing day rooms after long international flights, often facing delays and inadequate communication regarding accommodations. The Committee will investigate these incidents to enhance support systems for crew members during layovers and ensure that hotel arrangements are handled efficiently.
  • Banking Challenges: Increased passenger volumes at the airport have led to operational strain, particularly during peak hours. The Committee is aware of the challenges crew members face in navigating airport facilities and is exploring logistical improvements to ease congestion and enhance the flying experience at PDX.

SAN (San Diego)

  • Double Out Rest Clarification: The Committee discussed the nuances of contractual provisions regarding double-out rest for flight attendants. 
  • Jumpseat Assignment Policy: A review of the jump seat assignment process highlighted the need for more straightforward guidelines regarding seniority-based assignments. The Committee will work with management on developing a transparent policy that ensures fairness in the allocation of jump seats, addressing concerns raised by Flight Attendants.

ANC (Anchorage)

  • Open Time Reporting: The Committee reviewed Open Time reporting metrics and operational challenges faced by crew members. Addressing this system outage is crucial for maintaining crew flexibility. The Committee is working on resolutions with Alaska ITS and Jeppesen, the vendor.

LAX (Los Angeles)

  • IT Concerns: Ongoing IT issues were addressed, including delays in release times and hotel accommodations. The Committee is working closely with IT support teams to resolve these issues, aiming to improve the overall experience for crew members during layovers and operational changes.

SFO (San Francisco)

  • Communication Protocols: The need for clearer communication regarding crew transitions from working to deadheading was emphasized. The Committee plans to establish protocols that ensure timely notifications to crew members, reducing confusion and improving operational efficiency.

SEA (Seattle)

  • Reassignment Clarification: A significant number of reassignments and pre-cancellations have raised questions about pay and provisions. The Committee seeks more straightforward guidelines and support mechanisms to assist crew members in navigating these changes effectively.

PBS Subcommittee

  • Bidding Process: The Subcommittee reported on the current bidding trends for August and September, noting minor fluctuations in awards. Adjustments were made to ensure compliance with labor agreements, and efforts are ongoing to address any discrepancies.
  • NAVBLUE Issues: Ongoing meetings with NAVBLUE have focused on addressing technical failures and functional requests. The Subcommittee is committed to resolving these issues to enhance the bidding and scheduling process for crew members.
  • Releases Timeline: Upcoming software releases are planned for September and November, emphasizing incorporating Member feedback into system improvements. These updates aim to enhance the overall user experience and address existing pain points.

ITS Update

  • Testing and Automation: The automation initiative is progressing, with the introduction of new test cases aimed at enhancing the efficiency of the PBS system. The Committee is prioritizing robust testing to ensure reliability before implementation.
  • Crew Calendar Development: The crew calendar and personal drop form are undergoing user acceptance training, with a targeted rollout by early October. Ensuring a smooth transition to the new system is a priority for the Committee.
  • JCTE Issues: The committee continues to collaborate with vendors to address recurring issues with the JCTE system, focusing on improving reliability and minimizing disruptions for crew members.

Flight Attendant Crew Pay Update

  • Inquiry Management: The committee is actively addressing the increase in crew pay inquiries, emphasizing the importance of submitting queries judiciously to avoid system overload. Educational resources will be provided to help crew members navigate the pay inquiry process effectively.
  • Trend Analysis: An upward trend in pay inquiries has been observed, prompting a comprehensive review of existing processes to improve efficiency. The Committee aims to streamline communication regarding pay issues to serve crew members better.

Flight Attendant Crew Planning Update

  • Staffing Metrics: The Committee is analyzing planned reserve staffing levels and block hours to ensure alignment with operational demands. Adjustments will be made as necessary to optimize crew utilization.
  • Irregular Operations Mitigation Strategies: The Committee is focusing on enhancing connection times and scheduling practices to minimize delays and improve operational reliability. Specific strategies include analyzing connection times and addressing known issues at key airports.

Flight Attendant Crew Scheduling Update

  • Sick Leave Monitoring: The Committee is closely monitoring sick leave trends, focusing on improving reserve utilization rates and addressing fatigue-related concerns. Strategies will be developed to ensure adequate staffing while prioritizing crew members’ health.
  • Policy Review: Ongoing reviews of policies regarding deadheading and hotel accommodations aim to provide more straightforward guidelines and enhance crew support. The Committee is committed to ensuring crew members have access to the resources they need while on duty.

What The Committee Is Working On

  1. Crew Access Issues: Crew Access challenges significantly affect how well operations run, influencing how Flight Attendants feel about their work. It’s crucial to tackle these problems to create a better working environment. The committee will set up a review process to pinpoint the specific access difficulties faced by Flight Attendants, including technology problems and policy gaps. Flight Attendants will have the chance to provide their feedback through direct communication. A preliminary report outlining the findings and suggestions is expected by early September 2025, and actions to address these issues will begin soon after.
  2. Resolving Pyramiding Pay Disputes: Finding a solution to the pay dispute related to pyramiding is vital for maintaining fairness in how Flight Attendants are compensated. Disagreements about over-duty pay and day-off violations can seriously affect crew morale and operational integrity. The committee will keep discussing the matter through the Alternate Dispute Resolution (ADR) process to clarify payment rules and ensure they are followed. They will gather information from Flight Attendants affected by these issues to guide their discussions. An update on the progress and any resolutions will be shared with Members by the end of September 2025, aiming for a settlement soon after. Management and AFA will explore other options, like mediation or arbitration, if an agreement cannot be reached.
  3. ISA for Reserves Implementation: The ineligibility for self-assignment (ISA) for Reserve Flight Attendants is an important step toward fairer and more transparent scheduling practices. This change is crucial for boosting crew satisfaction and efficiency. The Committee will work quickly to finalize this new system by working with the IT department and other relevant management to implement the necessary changes to the scheduling system. They will also develop ways to keep Flight Attendants informed about the updates. The next Crew Access release, which will include ISA implementation allowing Reserve Flight Attendant to Reserve Flight Attendant trading, is expected to be available in early October 2025, after all testing has been completed.

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

Uniform Committee Meeting Recap – 3rd Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Thursday, August 14, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), JP Perina (SAN). Horizon AFA MEC Uniform Committee Chairperson Norann Mann and MEC Uniform Committee Chairperson Kiara Jenkins were also present.

The committee also met with Interim Senior Product Manager Marketing Ann McCurties, Senior Product Manager Marketing Megan Low, Supply Chain Program Manager Lizzie Revard, PDX Inflight Base Manager Kristie Stafford, and SFO Inflight Base Manager Cierra Lewis.

The next Quarterly Uniform Committee Meeting will be held on Thursday, November 6.

Topics of Discussion 

The committee reviewed several topics both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • The 2026 Uniform Committee Quarterly Meetings dates are as follows: February 19, May 7, August 13, and November 5.  
  • A uniform issue reporting form to be located on the IMD has been approved by IT. Management will continue to collaborate with IT and will provide updates on testing and launch dates as they become available.  
  • Additional Phase 2 uniform focus groups are tentatively scheduled for October.  
  • The second round of Request for Proposal (RFP) meetings with various labor groups took place this month. The primary focus was on evaluating the potential manufacturers surveyed as candidates. Discussion also included the transition to Phase 2 (production) elements, such as cut & sew, safety (fire-resistant material), and fabric.  
  • Flight Attendants should not be charged for wings. If you have been charged, please contact management to arrange for a refund.  
  • Alisa Onishi from Hawaiian Airlines is leading the new uniform program. Please direct all new uniform inquiries and discussions to her. Current uniform issues will continue to be handled by the existing management personnel who attend the quarterly meetings.  
  • The Committee has requested that the Copper River vest be approved for use when flying within the state of Alaska. Management will review this request.  
  • With boot season approaching, please review the boot guidelines. If you would like to seek pre-approval before purchasing your boot wear, please email kristie.stafford@alaskaair.com.  
  • For those interested in purchasing Arctic boots and receiving reimbursement through a deduction from your uniform allotment, please refer to section 13.D.1 of the contract for more information.

What The Committee Is Working On

  1. Arctic Stuff Sack: Management will revisit a Unisync test sack that was initially thought to be too bulky, but may ultimately fit the needs due to the size of the parka.
  2. Quarter Zip Cardigan: The Committee noticed these pieces have been removed from the uniform subsite. Some sizes have completely sold out, and when they do, there will not be a restock. Management will work with Unisync to return the remaining sizes to the subsite so Flight Attendants can order them until stock is depleted.
  3. Pantyhose: The Committee continues to advocate for less expensive or discounted options, as the price and difficulty of finding pantyhose (especially navy ones) have increased.

We Want to Hear From You!

Please fill out the Quality Concern Form on the Uniform subsite on TeamAAG with any quality issues. Additionally, you may email your Local Uniform Committee Chairperson. Please consider opening a ticket on the AFA Alaska Online Support Center so the Uniform Committee can track these issues.

Would you like to join the wear test pool? Do you have other feedback for the committee or items that you’d like brought up with management? Please let us know!  Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website. 

MEC Officer Election Results

With the current Master Executive Council (MEC) Officers’ term ending on December 31, 2025, our MEC held elections this week for the next term. According to the AFA-CWA Constitution and Bylaws, each of the eight Local Executive Council (LEC) Presidents casts one vote for each officer position. The following AFA Flight Attendants have been elected […]

Sick Leave Survey Deadline Extended

Our JNC has received reports that some Flight Attendants may not have received the Sick Leave Survey email due to technical issues. Please check your spam or junk folder. The survey deadline has been extended to Friday, November 21, at Noon PT, allowing everyone to participate.

Sick Leave Survey Closing Soon

There’s just 1 DAY LEFT to complete the Sick Leave Survey that will help shape future provisions. Our JNC is eager to hear your thoughts on which elements of our paid sick leave policy are most meaningful to you, as we strive to improve our support for your needs. The survey is currently open and will remain available until Tuesday, November 11 at Noon PT.

Council 30 (ANC) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 30 LEC Officers, representing Alaska Airlines Flight Attendants based in Anchorage. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: LeiLauni ScheidemanLEC Vice President: Heather ReierLEC Secretary: Anne Madsen View the certified election results here >> These newly elected officers […]

Apps To Help You Save Money On Food

Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

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