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Wrapping Up Membership Engagement Focus Month: Stronger Together

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July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system.

Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things off with the campaign launch and a look back at our Committee’s history, then offered behind-the-scenes insights from our MEC Town Halls. We interviewed our MEC Committee Chairperson to deepen our understanding of the Committee’s mission. We spotlighted how your feedback shapes our work, pointed you to resources like the AFA Membership Hub, and showed how to get the most out of the AFA Online Learning Academy. We wrapped up by outlining practical ways you can take that next step and become an AFA volunteer.

Key Takeaways from Our Focus Month

  • Engagement is Peer-to-Peer: Our Committee Members are fellow Flight Attendants here to support you. Together, we’re committed to creating a strong, Member-driven community where we lift each other up and grow together.
  • Your Voice Drives Our Union: Your input shapes our direction. Whether you participate in Town Halls or connect with us directly, your perspectives are the driving force behind meaningful change.
  • Keep The Momentum Going: The campaign ends, but the work doesn’t. Whether you visit afaalaska.org to stay up to date on the latest news or get involved with volunteer opportunities, there are countless ways to stay engaged and help shape our Union’s future.

Watch: A Special Closing Message

To celebrate the conclusion of our Membership Engagement Committee Focus Month, we’ve created a special video featuring MEC Membership Engagement Committee Chairperson Mischelle Fielsch and our Local Membership Engagement Committee Chairpersons. We invite you to take a few moments to watch and hear firsthand how the connections we’re building are shaping the future of our Flight Attendant community.

Click here to watch on YouTube ➔

Thank you to everyone who watched our videos, checked out our posts, engaged on social media, and shared your feedback. Your participation is what makes our Union strong.

If you missed any content or want to revisit a resource, please visit the Membership Engagement Committee page of the AFA Alaska + Hawaiian website, check out our AFA Alaska + Hawaiian social media channels, or reach out to your Local Membership Engagement Committee. Let’s keep this momentum going!

Benefits Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants

On Wednesday, July 22, our pre-merger Alaska Benefits Committee Chairpersons met for their regular monthly meeting. This meeting was an internal AFA-only meeting and did not involve management. 

Representing you at the meeting were Ava McWilliams Ellington (LAX), Linda Gunselman (PDX), Sonia Quackenbush (SAN), Kathy O’Malley (SEA), and Julie Pearson (SFO). MEC Benefits Committee Chairperson Dianna Ripley also attended and facilitated the discussion.

The next Benefits Committee Meeting is scheduled for Wednesday, August 19.

Discussion Topics

The Committee reviewed challenges in leave processing and discussed administrative protocols to improve Member communication, documentation, and consistency. These included:

  • Google Workspace Training: The Committee was joined by MEC Communications Committee Chairperson Brian Palmer, who conducted a training session on best practices for use of Google Workspace. Information was shared to improve the Committee’s use of Gmail, Drive, Calendar, and Chat to better coordinate work and more effectively represent Members.
  • June Committee Metrics: The Committee addressed a high volume of cases, particularly those related to medical and on-the-job injuries. The group raised concerns about systemic issues such as Kaiser benefit terminations for employees returning from leave and payroll deduction errors. We encourage all members to verify their benefit enrollment status promptly upon returning from leave.
  • Policy Advocacy: The Committee discussed the challenges caused by management’s practice of running Workers’ Compensation and FMLA leave concurrently, which forces Flight Attendants to use personal sick leave for appointments. Advocacy to change this policy is currently being pursued through the Joint Negotiating Committee.

What The Committee Is Working On

  1. Committee Resource Development: We are building a central resource hub for Benefits Committee Members on the internal AFA representative website. By organizing tools and resources in one location, we will be able to assist Flight Attendants more efficiently and effectively.
  2. Maternity Benefits Gap: The Committee is actively pursuing solutions to the potential gap in maternity benefits that can arise when a Flight Attendant begins leave at 29 weeks, especially when coordinating Short-Term Disability and state-paid leave benefits in Washington.
  3. ILOA Handbook Update: The Committee has submitted recommendations for the ILOA Handbook and is awaiting management’s final review.

We Want To Hear From You!

We’re focused on ensuring every Flight Attendant receives accurate information, timely support, and clear guidance when navigating complex benefit and leave situations. If you have questions about the leave process, please connect with your Local Benefits Committee as early as possible. Reaching out before issues arise helps us provide timely guidance and ensures you can make informed, confident decisions about your benefits.

Every question, concern, or suggestion you share helps us advocate more effectively with management and ensures that we focus on what matters most to you. If you have questions or ideas, we encourage you to contact your Local Benefits Committee. Our contact information is always available on the Benefits Committee page of the AFA Alaska + Hawaiian website.

Discover The AFA Online Learning Academy

As part of Membership Engagement Committee Focus Month, we’re excited to spotlight one of our core missions: empowering you with knowledge and confidence to participate more fully in our Union. When we understand how our Union works, we strengthen our collective voice and create a more engaged community.

To help you on this journey, we’re excited to introduce a powerful resource: the AFA Online Learning Academy at afalearning.org. This platform is built to open doors for every Member by offering accessible education that lets you get involved on your own terms—wherever you are, whenever you’re ready.

What’s Available On The Academy

The AFA Online Learning Academy features a diverse course catalog where you can choose the topics that interest you most. You can explore subjects such as:

  • Union structure and history
  • Committee work and leadership
  • Labor history
  • Communications, safety, and much more

Real empowerment comes from making education truly accessible to everyone. The academy lays a strong foundation for you to build your knowledge and become a more active, confident participant in our Union. Some of the key benefits include:

  • No Experience Needed: Whether you’re curious about how our Union works or considering getting involved, this is the perfect place to start. You don’t need to be a committee volunteer or AFA officer—everyone is welcome.
  • Zero-Pressure Learning: Every course is self-paced, so you can learn at your own speed—no deadlines, no pressure.
  • Fits Your Schedule: Life on the line is unpredictable. Whether you have 15 minutes between flights or a little extra time at home, you can log in and learn whenever it’s convenient for you.

How To Access The Site

Getting started is simple and takes just a few clicks:

  1. Head over to afalearning.org.
  2. Create your account if you are a first-time user.
  3. Start exploring the course catalog and dive into the topics that interest you.

Watch Now: Discover The AFA Online Learning Academy

Curious to see the academy in action? Watch this short video with Nona Diaz and Meredith Havens, your Membership Engagement Chairpersons for Council 30 in Anchorage. They’ll walk you through how they found this resource, how easy it is to use, and why it’s such a valuable tool for all our Members. Take a few minutes, watch the video, and see what’s possible!

Click here to watch on YouTube ➔

Scheduling Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants

On Tuesday, July 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Global Training Center to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, PBS Committee member —Krystal Kehrli, MEC Grievance Committee Payroll Representative Julie Thornton, and MEC Scheduling Committee Chairperson Jake Jones were also present.

The Committee met with Managing Director of Inflight Performance & Crew Scheduling Sara Cook, Director of Inflight Crew Scheduling Terrance Chariandy, Manager of Inflight Crew Scheduling Goose Hlaingmyint, Managing Director of Ops Staffing and Resource Management Brittany Audette, Director of Crew Planning Trisha Bennett, Manager of Crew Planning Colin Beard, ITS Technical Product Owner Nathan McFerren, Manager of Crew Pay Debbie Bakke and other management representatives from Crew Planning, Crew Scheduling, information technology (ITS), and payroll.

The Committee is next scheduled to meet on Tuesday, August 25.

Topics of Discussion

The Committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

Upcoming Meetings

  • Meeting Schedule: Regular meetings set for August 25, September 29, October 27, November 24, and December 29.
  • Scheduling Review Board (SRB) and Alternative Dispute Resolution (ADR) meetings scheduled through December 2026.
  • JCTE updates are expected in Q3 2026.
  • AI Crew Solutions: Meeting on November 4, 2025, to discuss vacation awards and slot processing. We are moving forward with the implementation process, hopefully this fall in the 4th quarter. 
  • Monitoring: Active monitoring of Flight Attendant OT every 16th of the month at designated times.

MEC Committee Chairperson Report

  • Crew Backlog: Review pending. Need to set up additional dates to review the items that require change requests and bug fixes. The list is short, as most of the items from the prior negotiations have been implemented. 
  • Fatigue Review Board: Scheduled meetings throughout the rest of 2026. This is a bi-weekly meeting. 
  • Pay Disputes: Ongoing discussions regarding pyramiding pay and specific grievances filed by AFA. We recently resolved a dispute with Section 8.F and 8.G and posted the MOU. 

Local Committee Chairperson Reports

  • PDX: Issues with ITS visibility and scheduling blocks for trips.
  • SAN: Concerns about redeye flights and parking fees; requests for a pay chart.
  • ANC: Issues with downgrades, reassignment processes, and hotel room rates.
  • LAX: Reliability of B2B contact and quality of trips under review.
  • SFO: Requests for presentations on open base flying and pay regulations regarding overpayments. .
  • SEA: Various pay and scheduling issues highlighted, including double out crew rest, reassignments and conversions from DHD to working and vice versa. 

PBS Subcommittee Update

  • Bidding Engagement: Good engagement noted for August. 
  • Bid Awards: Processed as expected; higher minimum windows needed to meet management’s desire for higher reserve percentages. 

Alaska ITS Update

  • NAVLBUE Testing: Completed testing of recent updates; ongoing issues with trip visibility.
  • Trading Volume: Notable increase in Open Time trades; stability in trading noted.
  • Jeppesen and Alaska management continue to monitor Flight Attendant trip postings that were reported to have an issue with being visible immediately in the system. 

Alaska Payroll Update

  • Query Counts: Increase in pay queries, with a focus on timely closure before payroll processing.
  • Audit Processes: Weekly audits are in place, but some issues remain unresolved. All inquiries must be closed prior to payroll being processed.  Please wait a week before filing your inquiries on trips, as most of the contractual items are resolved in the audit process. If you have inquiries after payroll processes, the pay analyst will review those as well. 

Alaska Crew Planning Update

  • Staffing Challenges: Anticipated higher absenteeism leading to a need for additional reserves.
  • Operational Changes: Ongoing discussions about schedule changes affecting Flight Attendants’ quality of life.
  • Trip Distribution: Reductions in red-eye duty for September; extensive review of trip pairings planned.
  • The Committee asked management about the 717/737 changes to Hawaii neighbor island flying, and we should see what those pairings will look like in the near future. Crew planning will work with the AFA Scheduling Committee Pairing Construction Subcommittee to determine how the pairings will appear in the system. 
  • Irregular Operations (IRROP) mitigation:
    • SAN start of duty JFK/BOS/IAD/MCO/DCA
    • EWR layovers 12 hours ATC
    • End of duty AM departures EWR to PDX/SEA
    • Increased crew connect times
    • Layover increase to 11 hours PHX/LAS
    • Rest before PHX 11:30 AM departures  – crew rest delays
    • Rest before GEG to PDX start flight increased to 12 hours – crew rest delays
    • End-of-duty DLG and AKN to ANC; summer TSA mitigation.
    • Flight Attendant teaming still in effect.

Alaska Crew Scheduling Update

  • Sick Leave Statistics: Increased sick leave noted; reserve utilization remains high on mainline Alaska.  Sick leave and fatigue are much lower on the Hawaiian operational side. 
  • Premium Compensation: Adjustments to premium compensation based on significant events and operational demands. We are seeing some premium posted a week in advance to help allow Flight Attendants to pick up earlier to assist with operational needs. 
  • New Leadership: Recent changes in management structure to enhance scheduling operations. Tiara Taulolo started as a temporary supervisor on June 20, and Jacob Fordham started as a new manager on July 20. Alaska crew scheduling plans to have approximately 48 crew schedulers in the department by the end of the year. A few new crew scheduler classes are planned in September (14 new hires) and October (5 new hires)
  • Statistics July MTD: There have been no personal drops or TSN adjustments. 10.R.4 reassignments for the system are at 553.  Deadhead conversions under 10.X.7 are at 287 system wide. Fatigue Reports are shown 24, with 18 of those reserves. Alaska reserve utilization for the system is 93.6%, while Hawaiian is 50.6%. Sick leave for Alaska, both lineholders and reserves, is at 12.4%, with some days having over 400 sick calls.

What The Committee Is Working On

  1. Resolving Pyramiding Pay Disputes: Discussions are ongoing through the Alternate Dispute Resolution (ADR) process to clarify payment rules for over-duty pay and day-off violations. Our Grievance Committee is filing grievances regarding several concerns with pyramid pay. These discussions are still ongoing with Labor Relations management. AFA has filed several grievances and still has not received a pyramiding pay chart from payroll or labor relations and our requests go unanswered. 
  2. Vacation Bidding: Representatives from the Committee met with management to discuss the new vendor, AI Crew Solutions. It was determined that when a Flight Attendant either doesn’t hold a bid or forgets to bid, they will be allowed to bid in the 2nd round of vacation. The current process assigns slot 1 and slot 2. We will provide educational material and information when bidding begins next year on the new platforms. We have additional meetings to discuss implementation and buddy bidding. We are currently testing and reviewing the User Acceptance Testing (UAT) environment. This is scheduled for implementation in the 4th quarter of 2026. 
  3. Flow Charts: These are posted on the AFA website to help guide you through contractual understanding and irregular ops here: 2025-2028 AFA Alaska CBA Reference Documents 01.26.2026
  4. Block2Block (B2B) Contactability: Implemented on February 1, 2026. Please familiarize yourself with the contractual language and bulletin bundle. Every Flight Attendant must check B2B at the end of every duty period (not trip) and make positive contact if a message is sent prior to block-in of the last flight of the duty period per §8.Q.2.e. We are actively working with management to post an updated bulletin. 
  5. Compensation: Follow up on crew pay issues and reassignment policies. Please give Flight Attendant Crew Pay a minimum of a week to update compensation for irregular operations. 
  6. Pairings: Continue to address pairing and scheduling concerns with management.
  7. Software: Monitor upcoming software implementations and their impacts on operations. We will have another JCTE update in August 2026. 
  8. Sick Leave Tracking: Continue monitoring sick leave trends and review strategies to mitigate operational impacts. 
  9. Notifications: Addressing communication issues regarding flight changes and notifications. 
  10. AFA Alaska Online Support Center Tickets: Local AFA Representatives do not have access to your schedules, Rainmaker, or pay stubs. When filing a ticket, please screenshot as much information as possible, such as trip details, reports, and Rainmaker buckets, to assist them in their research into your concerns. 

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska + Hawaiian website.

Air Safety, Health, & Security Committee Meeting Recap – July 2026

On Wednesday, July 15, our Air Safety, Health, & Security Committee (ASHSC) representatives met virtually to discuss ongoing safety concerns, operational challenges, policy updates, and workplace improvements impacting Flight Attendants across the operation. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Bradley Young (SFO and MEC ASHSC Vice Chairperson), Kahea Alvarez (LAX pmHA), Carin Merritt (LAX pmAS), Bryce Sarmiento (LAX pmAS), Bri Shaw (LAX pmAS), Eva Gatus (SAN), Barron Lee (HNL), MEC ASHSC Vice Chairperson Kerri Ruiz, and MEC ASHSC Chairperson Seth Heiple.

The Committee met with several members of Inflight leadership and Safety management, including Heidi Stiley (Cabin Safety & Compliance Manager), Matthew Coder (Senior Inflight Experience Program Manager), Wendy Kong (Senior Inflight Experience Program Manager), Ken Hawkins (Inflight Duty Program Manager), Nicky Sagum (Manager of Safety Compliance), Lavesh Bhatia (Inflight Policy & Procedure Specialist), Shari Hinshaw (Manager of Inflight Policy & Procedures) and base management representatives Aron Kahn (LAX Manager of Base Operations) and Benito Pasia-Garcia (Director of Inflight Base Operations).

The next scheduled Air Safety, Health, & Security Committee meeting will take place hosted by the SEA ASHSC on August 27

Topics of Discussion

The Committee reviewed several items when meeting with management. Some items discussed include (items which are Security Sensitive Information are not included):

  • Onboard Wheelchair Stowage: The Committee raised concerns that storing auxiliary supplies (gloves, soap, hand sanitizer) in the wheelchair compartment obstructs the space when the chair is removed, making re-storage difficult. Management is replacing the current wheelchair with a new design and will look at the stowage of other items in the 737 celling bins as part of this process.
  • Catering Consistency – Ice in G1: The Committee noted that ice stowed in the drawer in the G1 is leaking into the forward galley and flight deck during descent when no liner is used in the drawer. Management responded that this is a catering error and asked for Flight Attendant write-ups when liners are missing to support the case; a newsletter reminder was also issued recommending that ice be used first, as it causes issues when melted.
  • Broken Glass Disposal: With new glassware leading to increased breakage, the Committee discussed the need for a consistent, harmonized policy for safe disposal. Hawaiian carries a dustpan and whisk broom onboard; Alaska’s policy is less defined, though FAM language directs broken glass to be placed in a puncture-resistant bag. Management is working towards adding a dustpan and a whisk broom to the 737 fleet.
  • Required Briefings Communication: The Committee discussed instances of required briefings (CRS, UMs, 3-point) being missed prior to door closure. Management agreed to address cleaner cabin-ready communication and area-of-responsibility training through the cabin door closing working group.
  • Fumes in the LDMCR: A crew reported chemical fumes both during takeoff and later in flight in the lower crew rest area, with one crew member experiencing chest tightness and headache. Management is following up with Maintenance and Cargo to identify the source; Management emphasized that we can contact MedAire for assessment when we have symptoms.
  • Hot Beverage Temperature Safety: The Committee raised ongoing burn-risk concerns related to hot water and coffee temperatures. Management confirmed water temperature is regulated by a thermostatic switch, checked during scheduled overhaul inspections, and cannot be manually lowered without affecting brew quality. A new cup design compatible with tablet/cup holders is being launched; adding lids to cups was discussed, but will not be adopted at this time.
  • A321 Pneumatic Lav Door Closer: Reports indicate the pneumatic lav door closer, connected to the lav wall and folding door on the A321, may be being detached by cleaning crews and not reattached, causing the door to swing freely and creating a pinch/cut risk during reattachment. The fleet manager confirmed that cleaning staff should not be handling this mechanism and will send a reminder communication.
  • Fish Odor/Cargo Contamination Incident: There has been an uptick in the smell of rotting fish in aircraft cabins this summer, leading to air quality issues. The Committee asked for a standardized process for handling spills of this nature, better tools at all cargo-handling stations (not just HNL/SEA), and improved acceptance criteria for seafood when shipped.
  • Intelex Reporting System Issues: Multiple Flight Attendants reported login issues, lockouts, and app glitches, discouraging incident reporting. Management suggested utilizing the desktop version or emailing the crew can email inflightreports@alaskaair.com if the app doesn’t work.
  • Jumpseating Guidance (Boeing 737-700 Series Aircraft): The Committee identified unclear FAM language regarding jumpseater seat assignments on 737-700-series aircraft. Management agreed that clarification is needed and will work to update the manual with specific seating guidance.

Things The Committee Is Working On

  1. Cabin Secure Procedures: After the addition of the cabin-ready concept for boarding door closure and adding a cabin secure compliance check after door arming, there hasn’t been a clear indicator for the FFA / A Flight Attendant to know that the cabin is secure. We’ve been working with Inflight Policy and Procedure to develop a better system to ensure the cabin is ready for surface movement and to eliminate the current confusion around the process.
  2. Bulletins and Alerts Timing: Effective June 24, management changed when Flight Attendants must review bulletins and alerts. Per the manual, Flight Attendants must now ensure that all alerts, bulletins, and FAM revisions/EIBs are updated and read, and that required training is completed, after check-in but prior to boarding the aircraft. We are advocating that management restore the previous policy, requiring bulletins to be checked 24 hours prior to reporting for duty, which gave Flight Attendants adequate time to read and understand this information.

We Want to Hear From You!

If you’ve encountered any safety-related issues at work, you can help the Committee advocate for improvement and change by submitting a report:

  • pmHA: Use INTELEX to submit In-Flight Incident Reports (including fatigue and injury) and Hawaiian Safety Action Program (HSAP) reports.
  • pmAS: Use ReportIt! to submit FAIRs (including Fatigue reports), ASAP reports, and Employee Injury Reports (EIR).

If you need clarification or assistance on what type of report to file, please get in touch with a member of your Local ASHSC.

Your Local ASHSC is always ready to represent your voice to management. Please don’t hesitate to let us know about any issues or concerns you want us to bring forward. We would also love to hear any other feedback you may have for the Committee. You can find our contact information on the ASHSC page of the AFA Alaska + Hawaiian website.

Wrapping Up Membership Engagement Focus Month: Stronger Together

July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system. Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things […]

Benefits Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants On Wednesday, July 22, our pre-merger Alaska Benefits Committee Chairpersons met for their regular monthly meeting. This meeting was an internal AFA-only meeting and did not involve management.  Representing you at the meeting were Ava McWilliams Ellington (LAX), Linda Gunselman (PDX), Sonia Quackenbush (SAN), Kathy O’Malley (SEA), […]

Discover The AFA Online Learning Academy

As part of Membership Engagement Committee Focus Month, we’re excited to spotlight one of our core missions: empowering you with knowledge and confidence to participate more fully in our Union. When we understand how our Union works, we strengthen our collective voice and create a more engaged community. To help you on this journey, we’re […]

Scheduling Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, July 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Global Training Center to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), […]

Joint Contract Negotiations Session 17 – July 2026

This session, the JNC focused on refining the Reserve survey to ensure a comprehensive representation of member concerns. Significant progress was also made on Section 23 (Insurance Benefits), with proposals aimed at enhancing Flight Attendant protections and securing tailored insurance provisions. Additionally, productive discussions continued on Section 30 (Training). Further improvements are anticipated pending management’s response to our latest proposal.

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