AFA Alaska

Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

Click here to report an issue to AFA
You are here: Home / Archives for Committees

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

2 Comments

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, September 21, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present was MEC Inflight Committee Chairperson Stephanie Garnett.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • The main topic of discussion was the ice issue. It is now currently being addressed by management with an in-depth focus to determine the root cause.  Failure of ice provisioning, quantity, and quality has contributed to a lack of confidence by Flight Attendants in the catering operation. 
  • Management is considering upgrading first class product, specifically food and service, to allow Alaska to be more competitive.  Attention to providing Flight Attendants the opportunity to be successful needs to be taken into account when changes are being contemplated.
  • Plastic food toppers should be returning, first class menus are scheduled to return also, and upgrades in the snack basket number and quality of products are expected.  A new Bloody Mary Mix is being researched.  Again, we are dependent upon the supply chain. The committee recommends a soft launch for new products.
  • At this time management has confirmed the small cans of soda are here to stay.
  • Revision of the layout of the seatback card has been requested and would include alaskareceipts.com and not include pictures of non-available fresh products interspersed with what is actually offered onboard without pre-order.
  • Refreshed interior enhancements of the 737-800 were presented by management.  The first aircraft will probably be on-line in mid 2023 or sooner. 
  • Satellite Wi-Fi will be coming to most of the fleet in several months (depending upon supply issues) with the exclusion of the 737-700.  
  • The Hawaii arrival announcement has been changed and there are some minimal changes to the service announcements as well.  The service announcements will advise passengers that certain retail items are available for purchase.  
  • The State of Hawaii is interested in a digital arrival agriculture form and the company is working with them to bring this to fruition. At the inception, paper forms would be available onboard as well.

What The Committee Is Working On

  1. Addressing ice issues.  Continuing issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with the quality and quantity of ice are continually brought forward. We are focusing on holding management accountable for not providing a basic component for required service.  
  2. Providing input on tools necessary for optimum service is currently pinpointed.  The committee is requesting new trays that are sturdier and more suited for delivering service items. In addition, a request to management has been made to research and replace the carafes as soon as possible.  The committee’s focus is to remind management to recognize that the Flight Attendant needs for appropriate tools should be prioritized in management budgets. We will continue to make management aware that tools are a necessary part of doing business. 
  3. Advocating for realistic service levels.  The committee continues to advocate against the addition of a third beverage cart on premium long-haul flights based on operational and logistical factors.

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Celebrating Hispanic-Latinx Heritage Month

Human Rights Committee

  • September 15th marks the first day of Hispanic-Latinx Heritage Month in the United States.  This tradition dates back to 1968 when legislation was signed into law first recognizing Hispanic Heritage week.
  • Read more about Hispanic-Latinx Heritage Month, learn about the accomplishments of Hispanic-Latinx Americans, and find out about events that you can take part in using the resource links below.
  • Join the celebration by wearing a Hispanic-Latinx Heritage Month AFA Pin during the month.  If you need a pin, check with your Local Council for more information.

September 15 marks the first day of Hispanic-Latinx Heritage Month in the United States.  The celebration, which is also referred to as National Hispanic Heritage Month, began as Hispanic Heritage week when it was established by legislation that was signed into law by President Lydon Johnson in 1968.  In 1988, the single week event was expanded to a month-long period to be celebrated each year from September 15 to October 15.

September 15 is of significance as it marks the anniversary of independence of the Latin American countries of Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua.  Mexico also celebrates independence on September 16, Chile on September 18, and Belize on September 21. 

Learn More About Hispanic-Latinx History

You can learn more about the accomplishments of Hispanic-Latinx Americans through some of the dedicated websites and resources below.

Celebrate with a Hispanic-Latinx Heritage Month AFA Pin

In 2021, the AFA Executive Board unanimously passed a resolution in recognition of Hispanic-Latinx Heritage Month.   The resolution established a special commemorative pin for AFA Members to wear throughout the month.

For more information about the pin, contact your Local Human Rights Committee.  Also be on the lookout for a communication from your Local Council or contact your LEC Officers to determine pin availability.

Questions?

If you have any questions, please contact your Local Human Rights Committee.

Reserve Committee Meeting Recap – 3rd Quarter 2022

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, September 8 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, September 8, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Megan Zablan (PDX), Camile Caldwell (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN).  Also present were MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Kiana Shaw from management.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Plans for Initial Training classes for the remainder of the year and next year.  Management has indicated intent to hire more Flight Attendants but specific numbers will be dependent on other company growth factors.
  • Anticipated return of service flights to Initial Training.  Management is still working out details.
  • Top causes of occurrences for probationary Flight Attendants.  Recent increase in issues with forgetting to check in for trips and APSB on Block2Block and requirement to physically be in base while on call during Reserve Availability Periods (RAP).
  • Support for probationary Flight Attendants through the Reserve Buddy Program.
  • Increase in requests for assistance with PBS and bidding.  The committee is seeking ways to provide additional training and support in this area.
  • Reminder to new hire F/As about AFA Alaska Online Support Center to report issues, raise concerns, or ask questions.
  • Increase in lineholders picking up reserve days which has resulted in some increased flexibility for Reserve Flight Attendants.
  • Review of the Master Executive Council (MEC) letter to management regarding proportional domicile staffing. 
  • Management staffing within Crew Scheduling.  Four new Crew Scheduling Supervisors will be hired to help support operations. 
  • Review of reserve utilization statistics.  Reserve coverage is anticipated to be at approximately 21-22% for the remainder of the year.
  • Request that management provide additional flexibility for reserve day shifting by decreasing the ARC maximum.  Management agreed to review possible changes.
  • Ongoing concerns with hotel information not being loaded into Crew Access by the time a Flight Attendant arrive in a layover city, despite management having several hours to arrange for the hotel.  Please report these issues through the AFA Alaska Online Support Center so that AFA representatives can follow up with management. 
  • Review of reserve-related scheduling issues that have occurred recently.

The committee is next scheduled to meet on Thursday, December 1.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Uniform Gender Expression Survey

AFA International

  • Everyone should be able to dress and express themselves at work in a manner that is reflective of their true self.
  • AFA is working with other aviation unions and PRIDE@Work to ensure that all Flight Attendants are supported in exercising our rights. 
  • Your participation in the Uniform Gender Expression Survey will help to identify where discrimination exists and improvements to uniform choices, policies, and guidelines need to be made.

In order to make sure that Flight Attendants are able to express who we are, it is critical that we understand the importance of gender expression, and ensure our airlines provide equal opportunity to dress and present ourselves in ways that reflect who we are.  This is critical to creating a supportive culture, which in turn allows each of us as Flight Attendants to do our job with pride and comfort.

Companies should understand this issue ultimately affects the bottom line. Disallowing Flight Attendants to dress and express in ways that align with their genders is communicating that they are not valuable as employees. Providing this flexibility across carriers or the industry, will send a signal to other industries that we support and advocate for all people. Further, this will impact not only retention of current Flight Attendants, but will also result in recruiting a wider range of skilled Flight Attendants to this industry. 

While movements are happening, and policies have been changed, we need EVERYONE to have the opportunity to express themselves.

AFA is working with other aviation unions, and PRIDE@Work to identify these issues together and make sure that we are protecting all Flight Attendants so that we are able to be seen and heard and are able to dress in the way that makes us feel seen in our place of work. 

This survey is being conducted to identify those who are feeling discriminated against in the workplace in regards to uniform choices, uniform policies and guidelines at their airlines. 

It is also worth noting that many workplaces already have these opportunities and protections in place for every employee, based on EEOC Protections Against Employment Discrimination Based on Sexual Orientation or Gender Identity.  We want to make sure Flight Attendants are fully supported in exercising our rights. 

Click here to take the survey >>

Thank you in advance for your participation!

Scheduling Committee Meeting Recap – August 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, August 23 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, August 23, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey. The committee met with Managing Director of Inflight Crew Scheduling & Strategy Denia Pisia, Managing Director of Ops Staffing & Resource Management Brittany Audette, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • AFA Online Support Center system issues and working with vendors to restore access. 
  • Night Rule Section 8.I – pay, duty, premiums.
  • FAs sick online – stranded due to subsequent cancellation.
  • Crew Access login issues – working on issues, expect a new update in fall 2022.
  • NavBlue login issues – Vendor monitoring and added more servers.
  • Reassignments/Pre-cancellations – rare, shouldn’t be daily occurrence.
  • Crew Scheduling updated phone system – ability for call back and prompts.
  • Personal Drops/TSN increases/sick leave – increase TSN for September.
  • Pairing feedback and construction.
  • November/December Vacancies – expect communication in September.
  • 2023 Vacation Bidding instructions and dates.
  • Care Retreat – expecting 1000 a month to attend.
  • 2023 Staffing for pilots/FAs.
  • Company social events and planning, such as baseball games and aviator sunglasses.
  • Staffing Adjustment leaves – 150 offered system wide.

What The Committee Is Working On

  1. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  2. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  3. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  4. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

2 Comments

Inflight Service Committee Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management […]

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

Leave a Comment

Master Executive Council (MEC) President Jeffrey Peterson The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification. Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) > At a quick glance, the TA contains impressive improvements to scope, […]

September 2022 MEC Meeting Recap

Master Executive Council (MEC) Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, September 13 and Wednesday, September 14 to conduct their ongoing work to represent our Flight Attendants. As part of the meeting, the MEC met with members of inflight and crew planning management to discuss issues and concerns that are […]

Celebrating Hispanic-Latinx Heritage Month

Human Rights Committee September 15th marks the first day of Hispanic-Latinx Heritage Month in the United States.  This tradition dates back to 1968 when legislation was signed into law first recognizing Hispanic Heritage week. Read more about Hispanic-Latinx Heritage Month, learn about the accomplishments of Hispanic-Latinx Americans, and find out about events that you can take part […]

We Will Never Forget – September 11, 2001

United Flight 175 Robert J. FangmanAmy N. JarretAmy R. KingKathryn LaBorieAlfred G. MarchandMichael C. TarrouAlicia N. TitusCaptain: Victor SaraciniFirst Officer: Michael HorrocksCustomer Service Representatives: Marianne MacFarlane and Jesus Sanchez United Flight 93 Lorraine G. BaySandra BradshawWanda A. GreenCeeCee LylesDeborah WelshCaptain: Jason DahlFirst Officer: Leroy Homer American Flight 11 Barbara AresteguiJeffrey CollmanSara LowKaren MartinKathleen NicosiaBetty OngJean […]

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

By Leave a Comment

Master Executive Council (MEC) President Jeffrey Peterson The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification. Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) > At a quick glance, the TA contains impressive improvements to scope, […]

December 2021 MEC Meeting Recap

By

December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

RSS Negotiations News

Recent Posts

News By Month

News By Category

AFA Alaska News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Latest News Local Councils Master Executive Council (MEC) Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

The best way to stay connected with up-to-date AFA Alaska news and information is through a subscription to AFA Alaska emails!  Click the button below to sign up.  Already a subscriber?  You can make changes to your email by clicking below!
Sign Up