AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
You are here: Home / Archives for Committees

Reserve Committee Meeting Recap – 1st Quarter 2026

This message is for pre-merger Alaska Flight Attendants

On Thursday, March 5, representatives from our pre-merger Alaska AFA Reserve Committee Chairpersons met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO) & MEC Reserve Committee Vice Chairperson—New Hire & Probation, Kanako Yamada (LAX), and Adrian Alcantara (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton.

The Committee met with the Manager of Inflight Crew Scheduling Goose Hlaingmyint.

The Committee is next scheduled to meet on Thursday, June 4.

Topics of Discussion

The committee reviewed several items during both internal AFA-only discussions and meetings with management. Some of the topics discussed include:

  • Crew Access and Software Updates: Reviewed upcoming updates to the Crew Access, including fixes for current issues and the prioritization of programming improvements.
  • Rainmaker and Pay Concerns: Regarding Rainmaker and general pay concerns, please remember to review the user guide on the inflight website. Additionally, ensure you wait for Crew Pay to deny a query before submitting an AFA Alaska Online Support Center ticket for a pay discrepancy.
  • Virtual Pay Sessions: There is a request for virtual pay question sessions for Flight Attendants. This will be discussed further with the MEC Grievance Payroll Representative and the MEC.
  • Initial Training Classes: Class 1 graduated in February and consisted exclusively of management employees and requalification level 3 (RQ3) Flight Attendants. Management indicated that a second class may occur in April; however, the total number of classes and students remains dependent on the delivery of new 737 aircraft.
  • APSB Limitations: APSB duty day limitations and instances where APSB assignments end after the daily last flight of the day.

What The Committee Is Working On

  1. Developing Additional Tools & Resources for Reserve Flight Attendants: Working to revamp all Reserve supporting documents: Reserve 101, the Reserve survival guide and discussion of developing videos for common questions & answers for Reserves. 
  2. Assisting Reserve Flight Attendants Through the Reserve Buddy Program: Answering questions from and providing support to Reserve Flight Attendants through an expanded AFA Reserve Buddy program.
  3. Addressing Reserve Contractual Concerns: Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management complies with our contract.

We Want to Hear From You!

Do you have feedback for the Committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Uniform Committee Meeting Recap – 1st Quarter 2026

This message is for pre-merger Alaska Flight Attendants

On Thursday, February 19, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), Bob Moore (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), and JP Perina (SAN). Horizon AFA MEC Uniform Committee Chairperson Norann Mann and MEC Uniform Committee Chairperson David Jelinek were also present.

The committee also met with SFO Inflight Base Manager Cierra Lewis, SEA Fit Center Manager Ashley Sentner, Director of Procurement and Logistics Eric Phillipson, Director of Operations Supply Chain Management Christine Wakayama, Principal Product Manager of Service Strategy Megan Low, and Brand Partnerships & Uniform Manager Janelle Bayne.

The next Quarterly Uniform Committee Meeting will be held on Tuesday, May 5.

Topics of Discussion 

The committee reviewed several topics both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Because of changes in state laws, management and the Committee have not been able to get Occfit tights and shoes covered by insurance. Management is now working to add compression tights to the PerkSpot website so you can buy them at a discount. There has been some progress, and we hope to have an update by the next meeting.
  • You can now buy a selection of compliant shoes at a discount on the Zappos for Work page. The Fit Center is also working to add hosiery to Zappos soon. Flight Attendants can access the Zappos for Work page through the Uniform Subsite on Team AAG and use their AAG SSO to create an account.
  • The Committee discussed the discontinuation of the ¼ Zip Cardigan and Aura Ponte Knit Dress with management.
    • The ¼-zip cardigan and gilet were brought back as limited, one-time items. They were not meant to be permanent because of the existing large inventory. Since the ¼-zip is now gender neutral, it sold out faster than expected. Management knows this item is popular, but producing more would take about 10 months. With a new uniform expected in late 2028, management does not want to cover the cost of an item that would be used for only about a year.
    • The same reasoning applies to the Aura knit dress. Order history shows the dress is not as popular as it might seem. Making more would mean ordering 3,000 to 5,000 dresses, which would leave a lot of extra inventory when we switch to the new uniform. Because the manufacturing process takes a long time, the dresses would arrive close to the new uniform launch. While the Committee thinks the dress was discontinued too soon, management does not want to take on the cost or extra inventory right now.
    • As we move toward the new merged uniform, management is starting to reduce inventory on some items. Once stock runs out, those items will not be restocked. Right now, this only affects the Aura Ponte Dress, Gilet, and Aura Blazer. The Committee has asked management to keep us updated on any more changes so we can help keep Flight Attendants informed.
  • Flight Attendants can wear the Patriotic Tie and Scarf on Honor Flights. The uniform policy guide will be updated soon.
  • The Committee has requested better descriptions for items like pants on the Unisync website. The Fit Center will work with Unisync to add these descriptions.
    • For Aura pants, the Classic fit is roomier in the hips and thighs, while the Modern Fit is slimmer.
    • For Atlas pants, the Classic fit is roomier in the hips and thighs and has pleats. The Modern Fit is slimmer with a flat front.
  • The Committee has raised concerns about the quality of the wings, as some are arriving broken at a weak point. Flight Attendants should inspect their wings when they receive them and fill out a quality report if they are damaged. You can order up to four sets of each type (such as committed to kindness or language speaker) each year through your base supervisor.

What The Committee Is Working On

1. Easier Reporting of Quality Concerns. Management is working to add the ability to report quality concerns directly from your IMD in Comply365. We are getting closer, and hopefully, this feature will be available in the next couple of months.

To ensure issues are addressed until the new IMD feature is available, please submit quality concerns using the Quality Concern Form on Team AAG > Other Resources > Uniforms > Safety & Quality > Quality > Here [AAG SSO required]. This will enable Unisync and the AFA Uniform Committee to track recurring issues. Changes can only be made if the vendor is provided with sufficient data and evidence of quality concerns.

2. Policy and Standards Expectations of the New Uniform. The Committee and management are aware of the challenges ahead as we move forward with the new uniform and a global look. The Committee raised concerns about the expectation that a single workgroup will represent two brands. It was suggested that the design team for the new uniform meet with Crew Planning to discuss how our pairings are currently built and how Reserves are used for last-minute flights.

Management will begin exploring ways to engage Flight Attendants as we approach the launch of the new uniform. Management talked about things they have tried that have not worked and is asking for ideas as we move forward. It was agreed that it would be easier to get Flight Attendants engaged with changes once the design of the new uniform is officially revealed. 

3. SEA Fit Center has moved to the new Global Training Center (GTC). The Fit Center Website has been updated with the new location, hours, and transportation information. Appointments are encouraged. Drop-ins may not be accommodated if Fit Center employees are working with a new-hire class. 

4. New Uniform Wear Testing. The Committee is working with management to develop the wear testing process for the new uniform. The Committee shared what has worked and what has not in previous wear tests, as well as contractual requirements. 

Management has not yet provided information on how many wear testers will be needed. The Committee appreciates the enthusiasm of the Flight Attendants who have reached out asking to be wear testers. Until we have the details, we cannot anticipate the number of volunteers we will be able to use. Unfortunately, we cannot use everyone who has contacted us, but we will be reaching out in the coming months.

We Want to Hear From You!

Please fill out the Quality Concern Form on the Uniform subsite on TeamAAG with any quality issues. Additionally, you may email your Local Uniform Committee Chairperson.

Do you have other feedback for the committee or items that you’d like brought up with management? Please let us know!  Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website. 

Scheduling Committee Meeting Recap – February 2026

This message is for pre-merger Alaska Flight Attendants

On Tuesday, February 24, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Russel Rivinius (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee—PBS Subcommittee Member Adam Clarey, and MEC Scheduling Committee Chairperson Jake Jones were also present.

The Committee met with Managing Director of Inflight Performance & Crew Scheduling Sara Cook, Director of Crew Planning Trisha Bennett, Manager of Flight Crew System Support Sue Rawlings, Manager of Crew Pay Debbie Bakke, and other management representatives from Crew Planning, Crew Scheduling, information technology (ITS), payroll, and inflight performance.

The Committee is next scheduled to meet on Tuesday, March 24.

Topics of Discussion

The Committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

Local Scheduling Committee Chairperson Reports

  • Downtrade Errors: Flight Attendants reported that attempts to downtrade are resulting in errors related to open time calculations. An investigation by the IT department is essential to identify the root cause of these errors and implement a fix.
  • Scrolling Issues: Crew members have reported difficulties scrolling on Crew Access interfaces when using iPhones. This issue is hindering their ability to access schedules and make necessary adjustments. A follow-up with IT is required to find a solution. They suggest trying a different browser at this time. 
  • Low Bid Options: Feedback from Flight Attendants indicates a strong preference for low bid options rather than the current Staffing Adjustment Leaves (SAL). This shift could improve crew satisfaction and operational flexibility, so further discussions with Crew Planning are necessary to explore viable options.
  • DHD Bookings: DHD (Deadhead) bookings are currently made well in advance when pairings are loaded.  However, crew scheduling only gets visibility to the deadheads in their systems seven (7) days in advance, which limits crew flexibility and may lead to operational challenges. A review of this process is needed to enhance scheduling flexibility.
  • Stranded Crews: Crews at BOS, JFK, PVR, and EWR have been stranded, raising significant concerns about pay discrepancies. They are expecting issues related to compensation due to the extended delays. A thorough audit is requested to ensure fair compensation for affected crew members. Payroll is aware of the strandings and will audit. 
  • Concerns About Communication: The response from the pay department raised concerns about the thoroughness of their review process. A follow-up with the team is needed to ensure responses are comprehensive and take into account all relevant communications when Flight Attendants submit inquiries. 
  • Hotel Compensation Request: A request for compensation for hotel wait time was denied for a Flight Attendant. However, it is believed that compensation is justified due to the circumstances of having to self-arrange accommodations after a flight. The issue will be escalated for further review.
  • Hotel Conditions: A serious issue arose when crew members were moved to a hotel without heating during a winter storm. This situation poses both safety and comfort concerns. A follow-up is needed to obtain a resolution.
  • Travel Adjustments: Due to a lack of hotel availability on the island of Kona, crews were moved to an alternate city (OGG) for their layover. Confirmation from payroll regarding these adjustments is awaited, as it impacts crew compensation.
  • Reimbursements for Stranded Flight Attendants: A discussion on whether reimbursements for flight attendants stranded on the East Coast can be processed is needed. Historically, a standard reimbursement of $25 has been provided, but current discussions will determine if this amount remains consistent across all bases.
  • Premium OT Review: A reassignment involving premium Open Time pickup was discussed, and the Committee conducted a review of the Premium OT and reassignment pay policies. If you are on a premium Open Time trip and reassigned, you are only paid reassignment for the flying above scheduled, not the entire sequence. 
  • Schedule Accessibility Issues: A Flight Attendant reported that her schedule had disappeared from the Crew Access system. This issue is preventing her from trading or picking up shifts, and it has been escalated to IT for urgent resolution. Discussions regarding potential compensation for the inconvenience, especially considering her status as a high-time flyer, are ongoing.

PBS Subcommittee Updates

  • Bidding Assistance: For the March bidding cycle, there has been a high volume of requests for individual assistance, indicating that many Flight Attendants are struggling with the bidding process. However, engagement in virtual assistance sessions has been low, suggesting a need for better outreach. Common issues include cache clearing and password resets, which are causing significant barriers to accessing the bidding system.
  • Bid Awards: The results of the March bid awards show that higher averages led to better alignment with reserve numbers. Most bases exceeded their reserve requests, prompting adjustments to templates to ensure feasible solutions could be implemented. This balance is crucial for maintaining operational stability.
  • Bid Protests: An increase in SLG (Secondary Line Generation) emails this month has been noted due to a high SLG rate. Despite this, the overall number of protests has not been overwhelming, suggesting that concerns are being addressed efficiently.
  • Scheduled Meetings : Several meetings have been scheduled, including:
    • Monthly NAVBLUE call on February 5, 2026.
    • In-person bid awards on February 10, 2026.
    • Conversations with Crew Staffing to better understand the differences between SAL and low bid offers on February 10, 2026.
    • Focus group discussions related to NAVBLUE on February 19, 2026.
  • Upcoming Changes: The shift to Single Sign-On (SSO) is anticipated after March bid awards, pending additional testing to ensure functionality. The 25.7 Maintenance Release is currently being tested, with a note that it will not be implemented until the new 26/7 rule is rectified.
  • Collaborations with Other Airlines: The Subcommittee has met with representatives from Jazz, Air Canada, Breeze, and JetBlue to share best practices and explore features to advocate for in JCBA negotiations.
  • Low Bid Testing: The Subcommittee is currently conducting tests to demonstrate the positive impacts of low-bid awards in the bidding process. The objective is to encourage management to consider these options more broadly in future bidding cycles.

Pairing Construction Update

  • April Pairings: The April pairings have been finalized, with the “B” run selected. There is a significant focus on minimizing the number of hotel stays for crews, which has led to an increase in deadheads. This approach is intended to reduce overall costs associated with hotels and transportation.
  • Challenges Faced: The planning of April runs has been complicated by incomplete launches; discussions with Jeppesen regarding the analysis are needed to ensure future runs are optimized.
  • Line Average: The current line average is 78 TFP (Trips For Pay), reflecting the crew’s workload and scheduling efficiency. Ongoing efforts to analyze and update pairing programs are essential for maintaining optimal operations.

Payroll Subcommittee Update

  • Training Completion: Recent training sessions with key personnel have provided insights into the coding system and how JCTE imports function. Understanding when analysts override or change inputs is crucial for minimizing errors in pay processing.
  • Error Reduction Focus: There is a concerted effort to reduce errors and enhance clarity in the responses of payroll analysts. Feedback indicates that many analysts could benefit from additional guidance and training to improve their response accuracy.

ITS Update

  • NAVBLUE Testing: There have been no new updates from NAVBLUE, which is awaiting test cases and validation under the UTA (User Testing Agreement).
  • TFP Calculators: Deployment has been postponed until March. This tool is expected to improve the accuracy of pay calculations for Flight Attendants.
  • Performance Metrics: OT trading has increased significantly by 20% compared to last month. Transaction times for system interactions are notably efficient, with 98.6% occurring in less than 10 seconds.
  • User Experience Improvements: Ongoing issues with scrolling on iPhones have been reported, suggesting that switching to alternative browsers may alleviate some of the problems. Recognizing this issue is critical for improving user satisfaction.

Payroll Updates

  • Query Management: A significant reduction in total queries has been observed, from 2,593 in January, indicating improved efficiency in handling inquiries. 
  • Dispute Protocols: It is essential for Local Scheduling Committee Chairpersons to promptly communicate with payroll analysts about any disputes to ensure timely resolution and prevent further complications.

Crew Planning Updates

  • April Block Hours: Block hours for April are slightly elevated compared to previous months, with line averages around 78 TFP and 18% of crews designated as reserves. This adjustment reflects an ongoing effort to optimize staffing levels.
  • Trip Distribution Review: A comprehensive review of trip distributions indicates that the best commutability is found for certain routes, such as SEA/SAN/ANC for three-day trips. In contrast, PDX/SFO is identified as more challenging.
  • IRROP Mitigation Strategies: Several strategies have been implemented to mitigate delays and improve layover rest times across various routes. Adjustments to connection times and layover durations are being made to enhance crew scheduling and reduce fatigue.

Crew Scheduling Updates

  • Absence Rates: The sick leave absence rate has improved, with a notable decrease in overall figures. The absence rate was approximately 10.8% in January and 10.6% in February, with pmHA-specific metrics reflecting lower rates due to differing scheduling practices and contractual provisions. 
  • Reserve Utilization: System-wide reserve utilization is over 90%, with SEA at 95% and ANC at 83%. These figures highlight the need for strategic adjustments to effectively manage reserve levels.
  • Tracking Reassignments: The total number of reassignments for the current month remains low, reflecting operational stability and effective scheduling strategies.
  • Fatigue Management: Ongoing monitoring of fatigue levels shows a decline in reported fatigue incidents. This is crucial for ensuring crew wellness and operational efficiency.

What The Committee Is Working On

  1. Resolving Pyramiding Pay Disputes: Discussions are ongoing through the Alternate Dispute Resolution (ADR) process to clarify payment rules for over-duty pay and day-off violations. Our Grievance Committee is filing grievances regarding several concerns with pyramid pay. 
  2. Vacation Bidding: Representatives from the Committee met with management to discuss the new vendor, AI Crew Solutions. It was determined that when a Flight Attendant either doesn’t hold a bid or forgets to bid, they will be allowed to bid in the 2nd round of vacation. The current process assigns slot 1 and slot 2.  We will provide educational material and information when bidding begins next year on the new platforms. Our next meeting is scheduled for March 12, 2026. 
  3. Ground Commuting: The Committee wants to remind Flight Attendants that contractual provisions are available for review under Section 37.B.  
  4. Flow Charts: The Committee is internally reviewing flow charts with management and will update once the parties agree. Stay tuned for an update soon. 
  5. Block2Block (B2B) Contactability – Implemented on February 1, 2026. Please familiarize yourself with the contractual language and bulletin bundle.
  6. Chime (Microsoft Teams) – Implemented on February 9, 2026. This will allow Flight Attendants to contact Crew Scheduling for additional resources. Please refer to the letter of agreement and bulletin bundle.

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

Important Update: Irregular Operations Due to Civil Unrest In Mexico

In response to the significant operational disruptions caused by the civil unrest affecting cities throughout Mexico, particularly Puerto Vallarta (PVR), Guadalajara (GDL), and Manzanillo (ZLO), management continues to operate under an Irregular Operations (IROPS) situation. Our MEC and Committees are actively monitoring the situation and working with management to support our Flight Attendants. Management has posted alerts on Team AAG with information about the situation. We encourage you to review these alerts and continue to check Team AAG for additional updates.

All flights to and from PVR, GDL, and ZLO were canceled today (Sunday, February 22). Management intends to resume operations tomorrow (Monday, February 23), if conditions allow. All Mexico flights will follow section 8.S [Natural Disasters, Acts of War, Riots, Terrorism, etc.] of the CBA, with all crews turning and no layovers. Please review section 8.S for details on applicable rules for these sequences, including extended duty days, pay, and rest provisions.

Your safety and well-being remain our top priority. Please review the following information carefully to understand your rights, responsibilities, and available resources.

What To Do If You Are Directly Impacted

If you are directly impacted by the disaster—such as a mandatory evacuation, property damage, loss of power, blocked transportation, or immediate safety threats—your number one priority must be your own safety and well-being. Contact your LEC Officers for assistance and guidance about your contractual protections.

If you cannot report to work because of the disaster, review the Commuter Policy in Section 36 of the Collective Bargaining Agreement (CBA). Notify Crew Scheduling as soon as you know you will be unable to reach your base. Keep any necessary documentation to be submitted to management as required. The Commuter Policy protects you if travel is disrupted for reasons outside your control. For more details or assistance, please refer to the contract or contact your LEC Officers.

If You Are On a Layover

If you’re on a layover, focus on your safety and well-being. Stay with your crew and other Alaska crew members if possible. Follow the instructions from local authorities and hotel staff regarding sheltering or evacuation. If you’re told to leave, ensure your safety before taking any further action. Once you’re safe, please notify Crew Scheduling and your LEC Officers of your status and location as soon as possible. Keep records of your situation, save receipts for any personal expenses, and keep your phone charged for updates.

Contractual and Scheduling References (CBA)

Click here to view our current contract >

Please reference the following sections of our CBA to understand your rights and responsibilities during this IROPS situation:

  • Sections 8.K, 8.L, 8.M, and 8.N: Rest Requirements: In prolonged IROPS situations, rest periods may be impacted. Know your minimum rest requirements and legal limitations. If you believe your rest is compromised, immediately contact Crew Scheduling and your LEC Officers.
  • Letter of Agreement (LOA) 6: Fatigue Risk Management Plan (FRMP): If you’re too fatigued to fly, you can call in fatigued under the FRMP and be removed from duty so you can rest. Review this section for details on how the program works, your options, and what you need to do after making a fatigue call.
  • Section 8.G: Fourteen-Hour (14:00) Duty Provisions: If you’re at a domicile or co-terminal and your duty period shows in Crew Access as projected to or actually exceeding 14 hours, you may contact Crew Scheduling and choose to be replaced and pay protected. If you remain on the pairing or are at an outstation and don’t have the option to be replaced, you’ll receive premium pay.
  • Section 8.I: Night Rule: This applies if you are on duty at 4:29 AM local time (using the initial departure station time for that duty period) and your duty day in Crew Access is expected to be longer than 10 hours and 30 minutes. You may contact Crew Scheduled to be released by 8:30 AM local time if you’re at a domicile, or receive extra pay if you waive the Night Rule or are at a co-terminal or outstation and can’t be released.
  • Section 10.R: Reassignments: These provisions apply when your pairing is revised on or after the first day of a sequence. The Reassignment Flow Chart provides a guide to help you understand how Crew Scheduling handles reassignments and same-day schedule changes. The Reassignment Pay Flow Chart explains what pay you’re due for being reassigned.
  • Section 10.S: Pre-Cancellations: This section applies when a flight on your schedule is canceled before the first day of the pairing that includes the canceled flight. The Pre-Cancellation Flow Chart explains your options if you’re affected. 
  • Sections 21.J, 21.M, 21.N, and 21.Q: Pay and Compensation for Disrupted Trips: These sections explain pay protection and how you’ll be credited for flight cancellations or delays caused by IROPS. It’s important to monitor Rainmaker after completing your pairing to ensure that any additional pay due to you is properly credited. See A Note About Pay below.
  • Section 34: Lodging and Transportation: This section outlines the company’s responsibility to provide transportation and accommodations if you’re stranded or away from your base due to IROPS. If you don’t receive company-provided transportation within 35 minutes of block-in or your hotel room key within 90 minutes of arrival at the hotel, you may be able to arrange your own transportation or hotel (self-help) by following the steps in Section 34.D. Be sure to keep records of your wait times and document them as described in this section to protect your rights and possibly get compensation for the wait.

A Note About Pay
To help ensure your compensation is accurate, pay analysts pull reports weekly, but it’s essential for you to review Rainmaker prior to filing any pay inquiries—unless a specific exception is outlined in the required inquiries drop-down menu. Doing this helps resolve the most common issues more quickly and avoids unnecessary delays. After your Rainmaker is updated, AFA Representatives are able to assist with pay inquiries if you still have questions or concerns.

Resources Available

We strongly encourage you to utilize the following resources for assistance and up-to-date information:

  • AFA Irregular Operations Quick Reference Guide: This is your main source for AFA-specific information about IROPS, contact details for key AFA Representatives, and contract references.
  • Company Scheduling & Operations:
    • Crew Scheduling: Contact for any questions about trips, hotels, or immediate operations.
    • Base Management: May be able to assist with non-scheduling-related issues (such as hotels or transportation) if Crew Scheduling hold times are too long. Watch for Team AAG alerts to see if management is activating base management to assist with these tasks.
    • Team AAG Alerts: Management may use these to quickly share new information, updates, or instructions.
  • AFA Employee Assistance Program (EAP)/Professional Standards Committee: A confidential resource available 24/7 to help you and your family cope with stress, trauma, or emotional distress resulting from the natural disaster and operational disruption.
    • EAP Contact: (949) 470-0493 or eap@afaalaska.org
  • Local Council Support: Your LEC Officers and Committees (especially Hotel, Scheduling, and EAP) are ready to help. You can find their contact information by following the link to your Local Council’s committee list on the Contact Us page of afaalaska.org.
  • Safety Reporting: If you encounter any safety concerns, please use the appropriate reporting method (e.g., ASAP, FAIR, etc.) to document the situation. You can also reach out to our AFA Air Safety, Health, & Security Committee (ASHSC) for help or advice.

We appreciate your professionalism, resilience, and patience during this challenging period. Please take care of yourselves and your flying partners. We’ll continue to update you as the situation evolves and we receive more information from management.

Hotel Committee Meeting Recap – February 2026

On Monday, February 9, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX-pmAS), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotel and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. 

Our next monthly meeting with management is scheduled for Monday, March 9.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

Hotel and Ground Transportation Specific Issues (pmAS):

  • BOS- One of our BOS hotels is charging $25 per microwave request. This charge was not conveyed during the site inspection, and Crew Hotels will follow up with the hotel for resolution. 
  • KOA- There were a few reports of white, spider-like bugs in crew rooms in Kona. Although these are not bed bugs, the hotel has enacted hotel bed bug measures to ensure that these rooms are properly treated.  
  • CMH- A crew was relocated to an airport hotel that is not a contracted property, which means that direct billing was not used. The Flight Attendant has since been contacted by the hotel for room payment for their crew’s stay. This was escalated to corporate accounts payable to rectify. 
  • EWR (Transportation)- During the recent winter ice storms on the East Coast, ground transportation was adjusted in a few markets as a precaution to ensure crews arrived on time. In EWR, one crew arrived forty-five minutes earlier than necessary. We have asked that Crew Scheduling be more realistic with their transit predictions so as not to infringe on a Flight Attendant’s layover time.  Furthermore, the Hotel Committee was not notified of transit time adjustments.  

Group Booking Awareness (pmAS):

  • Crew Hotels was asked to be more proactive in relocating crews when there are known group bookings at our layover properties that will result in a significant decrease in crew amenities.  

Self-Help Clarification (pmAS CBA §34.D):

  • To better clarify both Flight Attendant and Company responsibilities when electing hotel self-help, a process plan is being developed for Flight Attendant reference. Additionally, training is being requested so that Crew Scheduling and Base Management feel empowered to authorize self-help when requested. 

What The Committee Is Working On

  • Conducting Hotel Site Visits: The Hotel Committee conducts site visits on hotels under consideration by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Market reviews are triggered by factors such as contract expirations, crew complaints, and cost-saving opportunities.  
    • Pre-Merger Alaska: We have been provided the site visit schedule for 2026, and it’s quite extensive. Additional site visits may be added due to the conditions listed above. The scheduled site visits through June 2026 are:
      • February: CVG, PHL, KEF
      • March: PSP, MKE, FAI, MIA
      • April: LIR, DFW, KOA, JFK
      • May: BOS, PHX, ATL
    • Pre-Merger Hawaiian: The following site visits are confirmed for 2026 so far: 
      • February:  FCO, SMF
      • March: LHR, SJC
  • Hotel Gainshare Update: There is no new update at this time. We are still awaiting further information from our AFA International legal department regarding the tax implications raised by management. We will provide additional details as soon as they are available.

We Want to Hear From You!

Our Hotel Committee relies on your feedback, whether positive or negative. Please report via CrewCare (pmAS) or the FA Crew Accommodations Feedback form (pmHA), which ensures your experience with a layover hotel or ground transportation is addressed. These are the only official way to report issues, as the Committee does not monitor social media channels.

Each CrewCare and feedback form submission is forwarded to our AFA Hotel Committee, Crew Hotels (Alaska/Hawaiian management), API, and the hotel or ground transportation provider. This ensures quick action can be taken to correct or fix the issue for the next crew member. It also allows us to monitor hotel and transportation trends. Pre-merger Alaska Flight Attendants can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.Do you have any other feedback you would like to share with the Committee or any specific items you want us to bring up with management? Please let us know! Your Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska + Hawaiian website.

Join The Picket Line: Support Horizon Flight Attendants on Tuesday, April 28

Since November 2023, Horizon Air Flight Attendants have been in negotiations, fighting tirelessly to secure a new contract that recognizes their work. Even after applying for mediation in January 2025, management continues to offer proposals that ignore the essential contributions Horizon Flight Attendants make to the success of Horizon Air and Alaska Air Group.  On […]

Scheduling Committee Meeting Recap – April 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, April 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at the Alaska Airlines Global Training Center in Renton, WA to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the […]

Hotel Committee Meeting Recap – April 2026

On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), […]

Single PSS Is Coming: What It Means For You

Tonight, the Alaska and Hawaiian merger will reach another major milestone—the integration of both airlines into a single passenger service computer system (PSS). While this change will affect Flight Attendants less than other groups—like Customer Service Agents and airport staff—there are still important updates you should know. Block2Block App and Onboard Service Pre-merger Hawaiian Flight […]

Navigating Acute & Delayed Stress As A Flight Attendant

Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for […]

Recent Posts

News By Month

News By Category

AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA (pmAS) Council 30 ANC Council 35 SFO Council 39 PDX Council 43 HNL Council 47 LAX/SEA (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

Stay up-to-date on AFA Alaska + Hawaiian news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
Sign Up for Emails
Sign Up for Text Updates