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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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    You are here: Home / Grievance Committee

    website-header-grievance

    • What Does This Committee Do?
    • Alternative Dispute Resolution (ADR) Process
    • Who Do I Contact?
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    What Does This Committee Do?
    The Grievance Committee’s primary responsibility is the protection of all Flight Attendants against arbitrary and unjust disciplinary action and to uphold the collective bargaining agreement.

    Download the Grievance Committee Member duties and responsibilities
    Specific Duties and Responsibilities
    • Enforce the contract
    • Represent all Flight Attendants when unjust discipline is issued
    • Collect evidence and establish that the alleged violation has occurred. Solicit documentation as needed.
    • Clearly and persuasively explain the union’s position concerning a grievance
    • Frankly explain to a grievant when there is little or no chance of winning a grievance
    • Ensure that time limits are met for filing
    • File grievances
    • Handle initial grievance hearings; report the results to the LEC Officers and the grievant
    • Keep complete files on assigned cases
    • Assist union attorneys in preparing grievances for System Board
    • Keep the grievant informed about the processing of his/her grievance
    • Review material, handle correspondence, and keep the LEC Officers well informed of current grievance developments
    • Communicate regularly with the membership about decisions on local grievances—promote wins and explain ramifications of a loss
    • Write grievance articles for local membership communications upon request by the LEC Officers
    Why Would I Contact This Committee?

    The Grievance Committee is available to help you with:

    • Guidance and assistance in situations where contractual violations have occurred
    • Representation in disciplinary meetings and hearings

    Go to top

    Alternative Dispute Resolution (ADR) Process

    View the ADR log

    The Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department.  The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process.  ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your Local Grievance Committee (see below).

    Go to top

    Who Do I Contact?

    Think You Might Have a Grievance?

    Click here to report an issue to AFA

    If you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center.  When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance.  Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.

    General Assistance

    For assistance, contact any member of your Local Grievance Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

    ANC

    Matt Cook
    anc.grievance.chair@afaalaska.org

    View the ANC Committee List >>

    LAX

    Tim Green
    lax.grievance.chair@afaalaska.org

    View the LAX Committee List >>

    PDX

    Steve Maller
    pdx.grievance.chair@afaalaska.org

    View the PDX Committee List >>

    SAN

    Stephen Couckuyt
    san.grievance.chair@afaalaska.org

    View the SAN Committee List >>

    SEA

    Jake Jones
    sea.grievance.chair@afaalaska.org

    View the SEA Committee List >>

    SFO

    Melissa Osborne
    sfo.grievance.chair@afaalaska.org

    View the SFO Committee List >>

    MEC

    Stephanie Adams, MEC Chairperson
    grievance@afaalaska.org

    Go to top

    Links

    • AFA International Legal Department

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    Committee News

    View the Grievance Committee news archives

    System Board of Adjustment Interviews

    Posted: April 28, 2022

    Our Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment. Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.

    Delayed Publication of May 2022 Bid Awards

    Posted: April 13, 2022

    Master Executive Council (MEC) Like all of you, the MEC is extremely frustrated by management’s unacceptable violation of Section 10.J.8 of our collective bargaining agreement through their failure to post May 2022 bid awards on time. We will file a contractual grievance on behalf of all Flight Attendants for this violation, so please note there […]

    Before It Becomes a Grievance: Understanding ADR and SRB

    Posted: February 8, 2022

    When AFA and management disagree on a contractual issue, it doesn’t necessarily become a grievance right away.  Most times, there is an intermediate step taken to try to resolve the issue. Alternate Dispute Resolution (ADR) brings together decision makers from AFA leadership, inflight management, and labor relations management to try to work the issue out.  Scheduling Review Board (SRB) is a similar process that involves AFA Representatives and Crew Scheduling management.  If everyone can’t agree on a resolution, our AFA Grievance Committee can still file a formal grievance and address the issue through the contractual grievance process.

    Grievance Committee Update – 3rd and 4th Quarters 2021

    Posted: January 20, 2022

    Our Grievance Committee works to protect all Flight Attendants from arbitrary and unjust disciplinary action and to uphold our collective bargaining agreement.  This update provides a short summary of the committee’s work over the past two quarters. Management has issued discipline lately for a variety of reasons.  Read on for more information about the reasons why management is disciplining and terminating Flight Attendants. If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Online Support Center.  AFA Representatives review each report submitted and will follow up to help you determine options and a course of action. 

    December 2021 Pacific Northwest Snowstorm

    Posted: December 28, 2021

    The snowfall that occurred over the last several days in the Pacific Northwest has caused operational havoc throughout the Alaska Airlines system. Many Flight Attendants are being impacted by cancelled flights, reassignments, and other scheduling issues. Your contract is one of the best resources to help answer questions about pre-cancellations, reassignments, duty times, and rest. The AFA Scheduling Committee has also put together an updated quick reference guide with some key contractual information. If your flying has been impacted by the snowstorm and you have contractual questions or concerns, please open a support ticket using the AFA Alaska Support Center. AFA Representatives are working to resolve issues as expeditiously as possible.

    Need Help?

    Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

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    Our Negotiating Committee just wrapped up a week-long series of listening sessions. The Committee will now shift their focus to the upcoming Negotiations Survey, which will allow all Flight Attendants the opportunity to provide input and feedback about priorities for our upcoming contract negotiations. You can also provide direct feedback to our Negotiating Committee at any time by email or online feedback form.
    Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 25 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!
    The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in San Francisco:
    Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, May 24 to conduct their ongoing work to represent our Flight Attendants. As part of the meeting, our MEC joined the May 24th Negotiating Committee Listening Session to hear directly from our Flight Attendants about experiences, thoughts, and ideas for upcoming contract negotiations. The next Regular MEC Meeting is scheduled to take place on Tuesday, June 14 and Wednesday, June 15. Please don’t hesitate to reach out to your LEC President if you have any questions.
    The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in San Diego:
    Our AFA Scheduling Committee Chairpersons met on Tuesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding. Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

    Latest News

    • AFA Alaska News in Review – May 27, 2022
    • Inflight Service Committee Meeting Recap – 2nd Quarter 2022
    • AFA Council 35 (SFO) Election Results
    • May 2022 MEC Meeting Recap
    • AFA Council 15 (SAN) Election Results
    • Scheduling Committee Meeting Recap – May 2022
    • AFA Council 18 (LAX) Election Results
    • AFA Alaska News in Review – May 20, 2022
    • Tell Management: It’s Time To Make it Right!
    • AFA Alaska News in Review – May 13, 2022

    Inflight Service Committee Meeting Recap – 2nd Quarter 2022

    May 26, 2022 Leave a Comment

    Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 25 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

    AFA Council 35 (SFO) Election Results

    May 26, 2022 Leave a Comment

    Master Executive Council (MEC) The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in San Francisco: LEC President: Melissa OsborneLEC Vice President: Virginia FritzLEC Secretary: James IkeharaCouncil Representative: Brad Young View the certified election results here >> These officers will serve a term of office starting July 1, 2022 and […]

    May 2022 MEC Meeting Recap

    May 25, 2022 Leave a Comment

    Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, May 24 to conduct their ongoing work to represent our Flight Attendants. As part of the meeting, our MEC joined the May 24th Negotiating Committee Listening Session to hear directly from our Flight Attendants about experiences, thoughts, and ideas for upcoming contract negotiations. The next Regular MEC Meeting is scheduled to take place on Tuesday, June 14 and Wednesday, June 15.  Please don’t hesitate to reach out to your LEC President if you have any questions.

    AFA Council 15 (SAN) Election Results

    May 25, 2022 Leave a Comment

    Master Executive Council (MEC) The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in San Diego: LEC President: Brice McGeeLEC Vice President: Melanie BukerLEC Secretary: Stephen Couckuyt View the certified election results here >> These officers will serve a term of office starting July 1, 2022 and concluding on […]

    Scheduling Committee Meeting Recap – May 2022

    May 25, 2022 4 Comments

    Our AFA Scheduling Committee Chairpersons met on Tuesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding. Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

    Masks Are No Longer Required in Airports or Onboard

    April 18, 2022 By Jeffrey Peterson (MEC President)

    The CDC and TSA report the federal mask mandate is no longer in effect after today’s court ruling. Additionally, Alaska Airlines management just announced via multiple channels that the mask mandate is lifted effective immediately on all aircraft.

    December 2021 MEC Meeting Recap

    December 8, 2021 By Jeffrey Peterson (MEC President)

    December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

    Inflight Leadership Change and the Path Forward

    December 6, 2021 By Jeffrey Peterson (MEC President)

    Master Executive Council (MEC) President Jeffrey Peterson Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president. I may not always be at liberty to communicate the details of every conversation advocating […]

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    Recent Posts

    • AFA Alaska News in Review – May 27, 2022
    • Inflight Service Committee Meeting Recap – 2nd Quarter 2022
    • AFA Council 35 (SFO) Election Results
    • May 2022 MEC Meeting Recap
    • AFA Council 15 (SAN) Election Results
    • Scheduling Committee Meeting Recap – May 2022
    • AFA Council 18 (LAX) Election Results
    • AFA Alaska News in Review – May 20, 2022
    • Tell Management: It’s Time To Make it Right!
    • AFA Alaska News in Review – May 13, 2022

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