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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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    You are here: Home / Grievance Committee

    website-header-grievance

    • What Does This Committee Do?
    • Alternative Dispute Resolution (ADR) Process
    • Who Do I Contact?
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    What Does This Committee Do?
    The Grievance Committee’s primary responsibility is the protection of all Flight Attendants against arbitrary and unjust disciplinary action and to uphold the collective bargaining agreement.

    Download the Grievance Committee Member duties and responsibilities
    Specific Duties and Responsibilities
    • Enforce the contract
    • Represent all Flight Attendants when unjust discipline is issued
    • Collect evidence and establish that the alleged violation has occurred. Solicit documentation as needed.
    • Clearly and persuasively explain the union’s position concerning a grievance
    • Frankly explain to a grievant when there is little or no chance of winning a grievance
    • Ensure that time limits are met for filing
    • File grievances
    • Handle initial grievance hearings; report the results to the LEC Officers and the grievant
    • Keep complete files on assigned cases
    • Assist union attorneys in preparing grievances for System Board
    • Keep the grievant informed about the processing of his/her grievance
    • Review material, handle correspondence, and keep the LEC Officers well informed of current grievance developments
    • Communicate regularly with the membership about decisions on local grievances—promote wins and explain ramifications of a loss
    • Write grievance articles for local membership communications upon request by the LEC Officers
    Why Would I Contact This Committee?

    The Grievance Committee is available to help you with:

    • Guidance and assistance in situations where contractual violations have occurred
    • Representation in disciplinary meetings and hearings

    Go to top

    Alternative Dispute Resolution (ADR) Process

    View the ADR log

    The Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department.  The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process.  ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your Local Grievance Committee (see below).

    Go to top

    Who Do I Contact?

    Think You Might Have a Grievance?

    Click here to report an issue to AFA

    If you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center.  When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance.  Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.

    General Assistance

    For assistance, contact any member of your Local Grievance Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

    ANC

    Lisa Pinkston
    anc.grievance.chair@afaalaska.org

    View the ANC Committee List >>

    LAX

    Tim Green
    lax.grievance.chair@afaalaska.org

    View the LAX Committee List >>

    PDX

    Steve Maller
    pdx.grievance.chair@afaalaska.org

    View the PDX Committee List >>

    SAN

    Stephen Couckuyt
    san.grievance.chair@afaalaska.org

    View the SAN Committee List >>

    SEA

    Contact LEC Officers
    sea.grievance.chair@afaalaska.org

    View the SEA Committee List >>

    SFO

    Melissa Osborne
    sfo.grievance.chair@afaalaska.org

    View the SFO Committee List >>

    MEC

    Stephanie Adams, MEC Chairperson
    grievance@afaalaska.org

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    System Board of Adjustment (SBA)

    Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.

    SBA Members

    Rene Celestin (term: 07/01/2023-06/30/2025)
    Sandra Morrow (term: 07/01/2022-06/30/2024)

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    Links

    • AFA International Legal Department

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    Committee News

    View the Grievance Committee news archives

    Health Benefits Coverage & Staffing Adjustment Leaves

    Posted: November 6, 2023

    Benefits Committee Our Benefits Committee has been notified that there are multiple issues with health benefits coverage for those returning from staffing adjustment leaves (SAL). If you are on a staffing adjustment leave or have recently returned from one, please be aware of the following. Re-Enrolling After A Leave While we disagree that one should […]

    Grievance Committee Update – 3rd Quarter 2023

    Posted: September 12, 2023

    Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. Our contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually prioritized to return a Flight Attendant to work as soon as possible; however, […]

    Protect Our Contract – Don’t Perform Duties Belonging to Other Work Groups

    Posted: July 12, 2023

    Grievance Committee Note: this is an updated version of a post previously published in an AFA Alaska Update on July 30, 2021. Over many decades, we have all worked hard to improve our working conditions and strengthen our collective bargaining agreement (CBA). These improvements have been achieved through several avenues, including demonstrating solidarity during contract negotiations, […]

    Grievance Committee Update – 3rd & 4th Quarters 2022, 1st Quarter 2023

    Posted: June 2, 2023

    Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually given first priority in order to return a Flight Attendant back to work […]

    COVID-19 Grievance Mediation & Settlement

    Posted: May 9, 2023

    Grievance Committee We are pleased to inform you that our MEC Grievance Committee has successfully resolved three COVID-19-related grievances with the Company through mediation with Arbitrator Symonette and management. We have settled Grievance 36-99-2-230-21 for violation of §16 Sick Leave/On the Job Injury, Grievance 36-99-2-234-21 for §21 Non-Negotiated Compensation, and Grievance 36-99-2-233-22 for violation of […]

    Need Help?

    Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

    Instagram

    Our AFA Inflight Service Committee Chairpersons met on November 29 to represent Flight Attendants' interests related to catering and onboard service/sales. The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard. The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!
    Our AFA Alaska Master Executive Council (MEC) met this week on Wednesday, December 6, to conduct their ongoing work to represent our Flight Attendants. The MEC’s quarterly meeting with executive management and a group of union leaders from other company workgroups was postponed due to the merger announcement and other scheduling conflicts. The next Regular MEC Meeting is scheduled for Tuesday, January 9, and Wednesday, January 10.
    Alaska Flight Attendants are struggling to afford living expenses, let alone enjoy holiday shopping for their loved ones. It’s time for Alaska management to prove they care with an industry leading contract!
    On December 14, 2023, United Airlines Flight Attendants will take to the picket line - their holiday spirit of unity and solidarity burning brighter than ever. They are determined to strengthen their power and demonstrate their unwavering commitment to securing a contract that genuinely values their work and contributions to United Airlines. As holiday travelers take to the skies, United AFA Flight Attendants will ensure their voices are heard loud and clear. They are unified and ready to do "Whatever It Takes" to get the contract they have rightfully earned!
    Starting a career as a Flight Attendant is more challenging than ever due to low pay rates that haven't kept up with the cost of living. Many new Flight Attendants face difficulties securing housing and food in expensive cities where they are based. Our EAP Committee has created a new website page with comprehensive information on resources to help Flight Attendants overcome these obstacles.
    Fume events can occur on flights for various reasons, such as oil leaks or mechanical issues. Familiarize yourself with the symptoms of air quality, fume, and hypoxic events, so you know what to do if you suspect one is happening. More resources are available on the Air Quality Subcommittee page of the AFA Alaska website.

    Latest News

    • AFA Alaska News in Review – December 8, 2023
    • Inflight Service Committee Meeting Recap – 4th Quarter 2023
    • December 2023 MEC Meeting Recap
    • Join The Picket Line: Support United Flight Attendants on Thursday, December 14
    • Housing & Food Assistance Resources
    • Air Quality Quick Reminders
    • Alaska-Hawaiian Announce Merger: What Flight Attendants Need to Know
    • AFA Alaska News in Review – December 1, 2023
    • Scheduling Committee Meeting Recap – November 2023
    • Uniform Committee Meeting Recap – 4th Quarter 2023

    Inflight Service Committee Meeting Recap – 4th Quarter 2023

    December 8, 2023

    Inflight Service Committee On Wednesday, November 29, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift […]

    December 2023 MEC Meeting Recap

    December 8, 2023

    Master Executive Council (MEC) The December 2023 Regular MEC Meeting was held this week on Wednesday, December 6. The meeting consisted of updates from our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee. Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work. Meeting with […]

    Join The Picket Line: Support United Flight Attendants on Thursday, December 14

    December 7, 2023

    Master Executive Council (MEC) On December 14, 2023, United Airlines Flight Attendants will take to the picket line – their holiday spirit of unity and solidarity burning brighter than ever. They are determined to strengthen their power and demonstrate their unwavering commitment to securing a contract that genuinely values their work and contributions to United […]

    Housing & Food Assistance Resources

    December 6, 2023

    Employee Assistance Program (EAP)/Professional Standards Committee Starting a career as a Flight Attendant is a significant and challenging life change, especially in today’s industry. The ever-increasing pace of inflation and lagging pay rates that haven’t kept up with the cost of living makes it difficult for many new hires to make ends meet. Finding affordable […]

    Air Quality Quick Reminders

    December 5, 2023

    Air Safety, Health, & Security Committee (ASHSC) As Flight Attendants, our top priority is ensuring everyone onboard the aircraft has a safe and comfortable experience. However, despite our best efforts, unexpected situations can still arise. One such situation is a fume event, which can be caused by smoke, fumes, or a strong odor in the […]

    RSS Negotiations News

    • Mobilization Expands: Direct Passenger Outreach Begins Today
    • December 19 Day of Solidarity – RSVP Now
    • Save the Date: Systemwide Informational Picketing on December 19
    • Why has the Negotiating Committee yet to publish a pay step chart for what we proposed in our comprehensive economic proposal?
    • Negotiation Session 20
    • Changes To AFA Representatives Supporting Negotiations & Mobilization
    • Negotiation Session 19
    • Understanding Negotiations: What Is Mediation?
    • Negotiation Session 18
    • Our Day of Solidarity Was A Resounding Success!

    Recent Posts

    • AFA Alaska News in Review – December 8, 2023
    • Inflight Service Committee Meeting Recap – 4th Quarter 2023
    • December 2023 MEC Meeting Recap
    • Join The Picket Line: Support United Flight Attendants on Thursday, December 14
    • Housing & Food Assistance Resources
    • Air Quality Quick Reminders
    • Alaska-Hawaiian Announce Merger: What Flight Attendants Need to Know
    • AFA Alaska News in Review – December 1, 2023
    • Scheduling Committee Meeting Recap – November 2023
    • Uniform Committee Meeting Recap – 4th Quarter 2023

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