Alternative Dispute Resolution (ADR) Process
The Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department. The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process. ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your Local Grievance Committee (see below).
Who Do I Contact?
Think You Might Have a Grievance?
If you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center. When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance. Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.
For assistance, contact any member of your Local Grievance Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
Our Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment. Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.
Master Executive Council (MEC) Like all of you, the MEC is extremely frustrated by management’s unacceptable violation of Section 10.J.8 of our collective bargaining agreement through their failure to post May 2022 bid awards on time. We will file a contractual grievance on behalf of all Flight Attendants for this violation, so please note there […]
When AFA and management disagree on a contractual issue, it doesn’t necessarily become a grievance right away. Most times, there is an intermediate step taken to try to resolve the issue. Alternate Dispute Resolution (ADR) brings together decision makers from AFA leadership, inflight management, and labor relations management to try to work the issue out. Scheduling Review Board (SRB) is a similar process that involves AFA Representatives and Crew Scheduling management. If everyone can’t agree on a resolution, our AFA Grievance Committee can still file a formal grievance and address the issue through the contractual grievance process.
Our Grievance Committee works to protect all Flight Attendants from arbitrary and unjust disciplinary action and to uphold our collective bargaining agreement. This update provides a short summary of the committee’s work over the past two quarters. Management has issued discipline lately for a variety of reasons. Read on for more information about the reasons why management is disciplining and terminating Flight Attendants. If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Online Support Center. AFA Representatives review each report submitted and will follow up to help you determine options and a course of action.
The snowfall that occurred over the last several days in the Pacific Northwest has caused operational havoc throughout the Alaska Airlines system. Many Flight Attendants are being impacted by cancelled flights, reassignments, and other scheduling issues. Your contract is one of the best resources to help answer questions about pre-cancellations, reassignments, duty times, and rest. The AFA Scheduling Committee has also put together an updated quick reference guide with some key contractual information. If your flying has been impacted by the snowstorm and you have contractual questions or concerns, please open a support ticket using the AFA Alaska Support Center. AFA Representatives are working to resolve issues as expeditiously as possible.