Tools & Resources
Alternative Dispute Resolution (ADR) Process
View the ADR logThe Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department. The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process. ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your Local Grievance Committee (see below).
Who Do I Contact?
Think You Might Have a Grievance?
Click here to report an issue to AFAIf you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center. When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance. Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.
General Assistance
For assistance, contact any member of your Local Grievance Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
ANC
Lisa Pinkston
anc.grievance.chair@afaalaska.org
View the ANC Committee List >>
LAX
Tim Green
lax.grievance.chair@afaalaska.org
View the LAX Committee List >>
PDX
Steve Maller
pdx.grievance.chair@afaalaska.org
View the PDX Committee List >>
SAN
Stephen Couckuyt
san.grievance.chair@afaalaska.org
SEA
Contact LEC Officers
sea.grievance.chair@afaalaska.org
View the SEA Committee List >>
SFO
Melissa Osborne
sfo.grievance.chair@afaalaska.org
View the SFO Committee List >>
MEC
Stephanie Adams, MEC Chairperson
grievance@afaalaska.org
System Board of Adjustment (SBA)
Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.
SBA Members
Rene Celestin (term: 07/01/2023-06/30/2025)
Sandra Morrow (term: 07/01/2022-06/30/2024)
Links
Committee News
View the Grievance Committee news archives
Health Benefits Coverage & Staffing Adjustment Leaves
Benefits Committee Our Benefits Committee has been notified that there are multiple issues with health benefits coverage for those returning from staffing adjustment leaves (SAL). If you are on a staffing adjustment leave or have recently returned from one, please be aware of the following. Re-Enrolling After A Leave While we disagree that one should […]

Grievance Committee Update – 3rd Quarter 2023
Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. Our contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually prioritized to return a Flight Attendant to work as soon as possible; however, […]

Protect Our Contract – Don’t Perform Duties Belonging to Other Work Groups
Grievance Committee Note: this is an updated version of a post previously published in an AFA Alaska Update on July 30, 2021. Over many decades, we have all worked hard to improve our working conditions and strengthen our collective bargaining agreement (CBA). These improvements have been achieved through several avenues, including demonstrating solidarity during contract negotiations, […]

Grievance Committee Update – 3rd & 4th Quarters 2022, 1st Quarter 2023
Grievance Committee Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually given first priority in order to return a Flight Attendant back to work […]

COVID-19 Grievance Mediation & Settlement
Grievance Committee We are pleased to inform you that our MEC Grievance Committee has successfully resolved three COVID-19-related grievances with the Company through mediation with Arbitrator Symonette and management. We have settled Grievance 36-99-2-230-21 for violation of §16 Sick Leave/On the Job Injury, Grievance 36-99-2-234-21 for §21 Non-Negotiated Compensation, and Grievance 36-99-2-233-22 for violation of […]