Alternative Dispute Resolution (ADR) Process
The Alternative Dispute Resolution (ADR) process is a bi-weekly meeting between the MEC Grievance Chairperson and management counterparts in Inflight management and the Labor Relations department. The purpose of the meeting is to come together to attempt to work through issues that would otherwise be forced into the grievance process. ADR is intended to help both parties come to an agreement more quickly and save the expenses related to processing a grievance. If an issue is not resolved using ADR, AFA retains the right to address the issue using the established grievance process and all timelines are preserved. If you think you have an issue to bring to ADR, contact any member of your local Grievance Committee (see below).
Who Do I Contact?
Think You Might Have a Grievance?
If you have been subject to a situation that you believe might warrant filing a grievance, it is recommended that you report the issue through the AFA Alaska online support center. When filing a report, the questionnaire will help you to determine whether your situation meets the qualifications of filing a grievance. Members of the Grievance Committee review each report and follow up with the Flight Attendant to help determine options and a course of action.
For assistance, contact any member of your Local Grievance Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
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AFA Alaska Settlement Agreement 36-99-2-45-17 “Violation of §10.S Pre-Cancellations and Schedule Changes”
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