Reserve Committee
- Our AFA Reserve Committee Chairpersons met on Thursday, June 13, to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
- The Committee also met with management to review specific concerns that Flight Attendants brought forward.
- Your Local Reserve Committee is available to answer questions, clarify contractual language, or help resolve reserve-related issues. Please don’t hesitate to reach out!
On Thursday, June 13, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.
The committee met with the Director of Inflight Crew Scheduling Sara Cook and Crew Pay Process Manager Michelle Carcalean.
The committee is next scheduled to meet on Thursday, September 12.
Topics of Discussion
The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:
- Issues & glitches with Crew Access that are affecting Reserve Flight Attendants. Review of where known issues are documented and newly added/ fixed issues.
- Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
- Management staffing within Crew Scheduling. Sara Cook hired two testers for CrewAccess that are dedicated to help Crew Scheduling test new updates prior to implementation and when a new issue is found attempting to figure out why and how to fix it.
- Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
- Review of reserve utilization statistics for the quarter, it is approximately 92.8% in all bases.
- Increase usage of LIMO in California bases and why
- Ongoing concern with ISA coded trips and increase in no shows. Please report these issues through the AFA Alaska Online Support Center so that AFA representatives can follow up with management.
What The Committee Is Working On
- Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
- Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract.
- Developing Additional Tools & Resources for New Flight Attendants. Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.
We Want to Hear From You!
Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.
