Karen Ferrell (Summerfeldt) started with Alaska Airlines in 1978 and has worked in many different positions and cities within the company.  She began as a Reservation Agent in Seattle, worked as a Customer Service Agent, and commuted to Prudhoe Bay for 5 years before transferring to Anchorage and eventually becoming an Operations Agent.

During her time in operations in 1991, Karen took a temporary position as a Customer Service Supervisor to Magadan and helped establish service to what was still the Soviet Union in the Russian Far East.  After 10 years in operations, it was “time for a change”, and Karen became a Flight Attendant in 1998.

Karen lives with her 19-year-old son Jaden.  Her 23-year-old daughter Danielle is currently teaching English in Quito, Ecuador.  She also lives with a Cocker Spaniel, a cat, a Hawk Head Parrot, and the occasional mouse (gifts from the cat!)

Laura moved to Alaska in 1998 on a whim not knowing when she was just 20 years old.  She came because she was looking for a job.  At the time, she had never even heard of Alaska Airlines before.  Some family friends in Anchorage–who she now calls family–led her to employment at Alaska Airlines.  Laura’s “Aunt” Jackie is a CSA in Anchorage and led her to get started with her career at Alaska Airlines.  She was hired in 1999 as a Customer Service Agent and was hired as a Flight Attendant in 2005.

In 2004, Laura married her best friend Glenn, whom she met when she was a CSA and he was working on the ramp in Anchorage.  He also made a career change in 2005 and is now a mail carrier.  Together, they have two amazing little boys–Andrew born in 2007 and Bradley (but you can call him Brad [his words]) born in 2008.