Tools & Resources
API
Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.
Read more information about API on their website at http://www.apihotels.com.
Who Do I Contact?
CrewCare (Layover Hotel and Transportation Feedback)
Visit the CrewCare website (AS login required)If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.
- Log-in to the inflight website (http://asainflight.alaskaair.com)
- Open the menu
- Click “Hotels”
- Click “Hotel Links”
- Click “My Crew Care”
- Open the menu
- Click “Feedback”
- Click “Provide Feedback”
First Time Using Crew Care?
When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address. After registering, the system will send you a confirmation email. From the confirmation email, click the link to confirm your registration. Once you complete this registration process, you won’t need to do it again.
API has written a user guide for the Crew Care system that you can access by clicking here.
General Assistance
For other assistance, contact any member of your Local Hotel Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
ANC
Dori Marron
anc.hotel.chair@afaalaska.org
View the ANC Committee List >>
LAX
Chris Cardenas
lax.hotel.chair@afaalaska.org
View the LAX Committee List >>
PDX
Kelly Hepworth
pdx.hotel.chair@afaalaska.org
View the PDX Committee List >>
SAN
Kanani Vallot
san.hotel.chair@afaalaska.org
SEA
Jarod McNeill
sea.hotel.chair@afaalaska.org
View the SEA Committee List >>
SFO
Hilary Streem
sfo.hotel.chair@afaalaska.org
View the SFO Committee List >>
MEC
James Bozanich, MEC Chairperson
hotel@afaalaska.org
Committee News
View the Hotel Committee news archives
Meet Our Merged MEC Committee Chairpersons
We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on October 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]
Merged MEC Committee Chairperson Election Results
This message is for both pre-merger Alaska and Hawaiian Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have […]
Hotel Committee Meeting Recap – September 2025
This message is for pre-merger Alaska Flight Attendants On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary […]
Hotel Committee Meeting Recap – August 2025
This message is for pre-merger Alaska Flight Attendants On Monday, August 11, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary […]
Hotel Committee Meeting Recap – July 2025
This message is for pre-merger Alaska Flight Attendants On Monday, July 14, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Ila Christy (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani […]
