AFA Alaska

Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
anc.hotel.chair@afaalaska.org

View the ANC Committee List >>

LAX

Chris Cardenas
lax.hotel.chair@afaalaska.org

View the LAX Committee List >>

PDX

Kelly Hepworth
pdx.hotel.chair@afaalaska.org

View the PDX Committee List >>

SAN

Kanani Vallot
san.hotel.chair@afaalaska.org

View the SAN Committee List >>

SEA

Jarod McNeill
sea.hotel.chair@afaalaska.org

View the SEA Committee List >>

SFO

Cassie Dole
sfo.hotel.chair@afaalaska.org

View the SFO Committee List >>

MEC

James Bozanich, MEC Chairperson
hotel@afaalaska.org

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Committee News

View the Hotel Committee news archives

Hotel Committee Meeting Recap – 4th Quarter 2022

Posted: December 9, 2022

Hotel Committee On Thursday, December 8, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Cassie Dole (SFO), Chris Cardenas (LAX), and Selwyn Morales (SAN).  Also present were […]

Hotel Committee Meeting Recap – 3rd Quarter 2022

Posted: August 15, 2022

Hotel Committee Our AFA Hotel Committee Chairpersons met on Thursday, August 12 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers. The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to […]

Hotel Committee Meeting Recap – 4th Quarter 2021

Posted: December 10, 2021

Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers. The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation. More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

Next Week: Committee Meetings with Management

Posted: December 2, 2021

Several AFA committees will meet with management next week for regularly scheduled discussions of issues currently impacting Flight Attendants. Each AFA Local Council/base sends a representative to committee meetings to ensure that the voices of all Flight Attendants are heard. If you have concerns or items that you would like to see brought forward, please reach out to your respective Local Committee Chairperson prior to the meeting.

AFA Alaska Update – September 3, 2021

Posted: September 3, 2021

In This Edition September 11th Unity Remembrance Pin Uniform Quality Issues – Your Help Is Needed! Hotel Resources & Safety Reminders Personal Strategies for Approaching the Anniversary of September 11th September 11th Unity Remembrance Pin AFA International Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) […]

Celebrating Black History Month

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Human Rights Committee February 1st marks the first day of Black History Month in the United States.  The celebration has a long tradition that can be traced back to 1925 when Harvard trained-historian Carter G. Woodson introduced “Negro History Week”, which sought to raise awareness of the contributions made by Black individuals to society and the […]

Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000

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Master Executive Council (MEC) Twenty-three years ago today, we tragically lost Alaska Airlines Flight 261, flying between Puerto Vallarta and San Francisco, when it went down in the Pacific Ocean between Port Hueneme and Anacapa Island off the coast of Southern California. We will never forget Flight Attendants Kristin Mills, Craig Pulanco and Allison Shanks; […]

LOSA Observations Are Underway

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Air Safety, Health, & Security Committee (ASHSC) As previously communicated, AFA and management agreed to conduct a Line Operations Safety Audit (LOSA) to help improve safety for Flight Attendants, other crewmembers, and passengers.  The LOSA program is jointly administered by AFA and management as outlined in the Inflight Line Operations Safety Audit (LOSA) Program letter of agreement. The […]

Operational Safety Debriefs

Master Executive Council (MEC) In 2019, AFA filed grievance number 36-99-2-170-19, which alleged management’s violation of section 19.A of the collective bargaining agreement. The violation was related to an incident where management conducted a debrief meeting with Flight Attendants while they were still on duty following a slide deployment incident. As there was no contractual […]

Scheduling Committee Meeting Recap – January 2023

Scheduling Committee On Tuesday, January 24, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also […]

Response to the November 18th Inflight Town Hall Webcast

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California meal & rest breaks Management’s continued scare tactics and speculative “what-if’s” as put forward during the Inflight Town Hall webcast today regarding California meal & rest breaks are unnecessary and extremely disappointing. Although it is true there are some challenging aspects of compliance with California meal & rest break laws for commercial aviation, AFA […]

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

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Master Executive Council (MEC) President Jeffrey Peterson The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification. Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) > At a quick glance, the TA contains impressive improvements to scope, […]

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