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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
dori.marron@afaalaska.org

View the ANC Committee List >>

LAX

Kimberly J. Hillbrand
kjhillebrand@yahoo.com

View the LAX Committee List >>

PDX

Cheryl Battleson
up2flyin@yahoo.com

View the PDX Committee List >>

SAN

Kanani Vallot
kanani.vallot@gmail.com

View the SAN Committee List >>

SEA

Olivia Borrows
olivia.borrows@afaalaska.org

View the SEA Committee List >>

SFO

James Bozanich
james.bozanich@afaalaska.org

View the SFO Committee List >>

MEC

Laura Hinojosa, MEC Chairperson
laura.hinojosa@afaalaska.org

Jodi Snow, MEC Vice Chairperson
jodi.snow@afaalaska.org

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Committee News

View the Hotel Committee news archives

[AS] Layover Hotel and Transportation Reminders

Posted: June 8, 2017

This message is for pre-merger Alaska Flight Attendants The busy summer travel season is nearly upon us and is anticipated to be one of the busiest travel seasons on record.  Along with the increase in travel comes the possibility of irregular operations and things going awry pertaining to layover hotels and transportation.  As a reminder, […]

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Layover Hotel and Transportation Issues: 4 Things to Know

Posted: August 23, 2016

Along with the busy summer travel season has come an uptick in issues with crew hotel accommodations and layover transportation.  Management has a responsibility to provide hotel accommodations and corresponding transportation to and from the hotel to Flight Attendants on a layover.  This information is contained in section 34 of the contract. 1. If you […]

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IAH Layovers for March 2016

Posted: February 1, 2016

We will resume layovers in IAH starting in March.  Please be advised that some of the trips in IAH had to be moved to a new secondary  layover hotel.  Management was only able to contract a limited number of rooms at both properties.  There were also some short layovers that needed to be moved out of the […]

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Be On Guard: Hotel Scams on the Rise

Posted: February 1, 2016

A new scam where con artists try to get credit card numbers out of hotel guests is on the rise.  Always be alert on your layovers and never give your credit card number out to anyone who calls your room.  If hotel staff need to get payment information for your incidental charges, they will always ask you to […]

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On The Watch Against Bed Bugs

Posted: June 26, 2015

Along with the warm weather throughout our route network comes an increase in bugs that we see at our layover hotels. One very particular type of bug that we should all be very concerned about is the bed bug. No matter whether you’re on a layover, overnighting for training, or on a personal vacation, it’s […]

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Latest News

Upcoming AFA Board of Directors Meeting

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Your Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and many other LEC Officers and Committee Chairs will be attending the 47th Annual AFA Board of Directors (BOD) meeting next week in Denver, Colorado.  This annual meeting is where AFA conducts the business of our Union at the international level. Schedule of Events […]

Update: Outside Employment Request Form

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AFA is pleased to report that management has announced it is “pushing pause” on the revised Outside Employment Request Form and policy until management can “thoughtfully review the concerns brought forward.” Inflight management notes that it received “significant feedback” from Flight Attendants and AFA leaders on the revised form and policy. This information was formally […]

Save the Date—April 30, 2019

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Open-Time Negotiations Update Yesterday, the AFA Negotiating Committee met with the MEC to present an Open Time Agreement-in-Concept. After the MEC reviews the full text Agreement, the MEC will vote on whether or not to send the Agreement out for membership ratification. In anticipation of the MEC approving the Tentative Agreement for membership’s consideration, please save April […]

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