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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
anc.hotel.chair@afaalaska.org

View the ANC Committee List >>

LAX

Chris Cardenas
lax.hotel.chair@afaalaska.org

View the LAX Committee List >>

PDX

Kelly Hepworth
pdx.hotel.chair@afaalaska.org

View the PDX Committee List >>

SAN

Kanani Vallot
san.hotel.chair@afaalaska.org

View the SAN Committee List >>

SEA

Jarod McNeill
sea.hotel.chair@afaalaska.org

View the SEA Committee List >>

SFO

Hilary Streem
sfo.hotel.chair@afaalaska.org

View the SFO Committee List >>

MEC

James Bozanich, MEC Chairperson
hotel@afaalaska.org

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Committee News

View the Hotel Committee news archives

Hotel Committee Meeting Recap – 3rd Quarter 2024

Posted: September 23, 2024

Hotel Committee On Thursday, September 12, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Virginia Fritz (SFO), and Chris Cardenas (LAX), with MEC Hotel Committee Chairperson James Bozanich […]

Hotel Committee Meeting Recap – 1st Quarter 2024

Posted: February 5, 2024

Hotel Committee On Thursday, February 1, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Cassie Dole (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with […]

Issues with Crew Access: December 16, 2023

Posted: December 16, 2023

Scheduling, Grievance, and Hotel Committees What will come as no surprise to anyone, Crew Access is malfunctioning once again. So far, there are three issues identified: Hotel reservation details not populating in pairings This outage is specific to Jeppesen and not related to API. Outdated or no hotel information is being displayed. However, Crew Scheduling (CS) is […]

Wildfire Smoke Safety

Posted: August 21, 2023

Air Safety, Health, & Security Committee (ASHSC) As we enter peak wildfire season in many parts of the country, it’s important to be mindful of the risks that come with it. Not only are wildfires dangerous in and of themselves, but the smoke they produce can also be hazardous to our health. Wildfire smoke contains […]

Hotel Committee Meeting Recap – 4th Quarter 2022

Posted: December 9, 2022

Hotel Committee On Thursday, December 8, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Cassie Dole (SFO), Chris Cardenas (LAX), and Selwyn Morales (SAN).  Also present were […]

De-Stress Your Holidays

Employee Assistance Program (EAP)/Professional Standards Committee The holidays can be fun, but they also can be a source of great stress. Below are some common holiday stressors and suggestions for managing them.   How Can You Deal With Difficult Family Interactions During the Holidays? Being realistic is the first step. Family dynamics typically revert to historic […]

Upcoming Merger of Alaska and Hawaiian Master Executive Councils

Master Executive Council (MEC) As part of the merger between Alaska Airlines and Hawaiian Airlines, the Master Executive Councils (MECs) of both airlines will soon be combined into a single MEC. This new MEC will consist of the six Local Executive Council (LEC) Presidents from pre-merger Alaska Airlines, the two LEC Presidents from pre-merger Hawaiian […]

Uniform Committee Meeting Recap – 4th Quarter 2024

Uniform Committee On Friday, November 15, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Dana Butchen (ANC), Dena Heath (SEA), Lisa Mueller (SFO), Heather Holmes (LAX), JP Perina (SAN), and MEC Uniform Committee Chairperson […]

Scheduling Committee Meeting Recap – November 2024

Scheduling Committee On Tuesday, November 19, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Jaqui Bellenie (SFO), Rita Tillou (SEA), Melodie Anderes (PDX), Kanako Yamada (LAX), and Kitty Cohen (SAN). Also […]

Human Rights Committee Meeting Recap – 4th Quarter 2024

Human Rights Committee On Monday, November 18, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Nyachan Chuar (ANC), Louise Borras (LAX), Aaron Miller (PDX), Erika Daniel (SAN), Freddy Vega (SEA), and Trista […]

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