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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
dori.marron@afaalaska.org

View the ANC Committee List >>

LAX

Kimberly J. Hillbrand
kimberly.hillebrand@afaalaska.org

View the LAX Committee List >>

PDX

Cheryl Battleson
cheryl.battleson@afaalaska.org

View the PDX Committee List >>

SAN

Kanani Vallot
kanani.vallot@afaalaska.org

View the SAN Committee List >>

SEA

Olivia Borrows
olivia.borrows@afaalaska.org

View the SEA Committee List >>

SFO

James Bozanich
james.bozanich@afaalaska.org

View the SFO Committee List >>

MEC

Laura Hinojosa, MEC Chairperson
laura.hinojosa@afaalaska.org

Jodi Snow, MEC Vice Chairperson
jodi.snow@afaalaska.org

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Committee News

View the Hotel Committee news archives

AFA Update – August 16, 2019

Posted: August 16, 2019

In This Edition Hotel Crew Room Blocks Card Now Online REMINDER: Human Rights Committee Forming TAKE ACTION: Stop Toxic Fumes! Cabin Air Quality Resources Hotel Crew Hotel Room Blocks Card Now Online Hotel Committee Your AFA Hotel Committee has succeeded in their effort to have the Crew Hotel Room Blocks card uploaded to an easily […]

AFA Reminders – May 30, 2019

Posted: May 30, 2019

In this edition: AFA Census closes on May 31 Report adjoining hotel rooms on CrewCare FDA requires stronger warnings about rare but serious incidents related to sleep medications AFA Census closes on May 31! The Association of Flight Attendants-CWA 2019 Census is a project to better understand the demographic make-up of our union, including your […]

Adjoining Rooms: What You Need to Know

Posted: April 9, 2019

A message from your Hotel Committee We all know that being assigned an adjoining room with a connecting door is a common occurrence at many hotels throughout our system.  But did you know that adjoining and connecting rooms are not supposed to be assigned to Flight Attendants unless the room next door is occupied by another […]

[AS] Layover Hotel and Transportation Reminders

Posted: June 8, 2017

This message is for pre-merger Alaska Flight Attendants The busy summer travel season is nearly upon us and is anticipated to be one of the busiest travel seasons on record.  Along with the increase in travel comes the possibility of irregular operations and things going awry pertaining to layover hotels and transportation.  As a reminder, […]

Layover Hotel and Transportation Issues: 4 Things to Know

Posted: August 23, 2016

Along with the busy summer travel season has come an uptick in issues with crew hotel accommodations and layover transportation.  Management has a responsibility to provide hotel accommodations and corresponding transportation to and from the hotel to Flight Attendants on a layover.  This information is contained in section 34 of the contract. 1. If you […]

Latest News

Recurrent Training

By 5 Comments

The Master Executive Council (MEC) appreciates Inflight management addressing the rumor mill regarding Recurrent Training (RT). We are particularly thankful Inflight went on record to state the recent changes to RT in response to an audit by the Federal Aviation Administration (FAA) were absolutely not due to inadequate Inflight Instructors. However, the MEC is extremely […]

AFA Update – January 10, 2020

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In This Edition REMINDER: Know Your Dues Obligation Recurrent Training Two Computer Based Trainings (CBTs) are Due in January Uniforms Commitments to Healthier Habits National Slavery & Human Trafficking Prevention Month REMINDER: Know Your Dues Obligation Membership Committee Each of us has an obligation to ensure that our AFA dues payments are current and up-to-date.  Section […]

AFA Update – December 20, 2019

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In This Edition MEC Committee Position Appointments MEC Committee Position Appointments Master Executive Council (MEC) At last week’s regular MEC Meeting, the MEC conducted interviews for MEC Committee positions.  We would like to thank everyone who expressed interest in the available positions and a willingness to serve.  After careful consideration and much deliberation, the six […]

AFA Update – December 6, 2019

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In This Edition PBS Software Update PBS Software Update Scheduling Committee—PBS Subcommittee A PBS update occurred on Nov 25th that likely makes it necessary to clear your browser’s cache. This is especially important if using the ‘new’ version of Navblue (the one they refer to as ‘WebApp’). If you get an error message when trying […]

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