This message is for pre-merger Alaska Flight Attendants

On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotels and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. 

This was the final meeting of our pre-merger Alaska Hotel Committee, and we’d like to thank everyone who has served on the Committee for their hard work and contributions. Next month, we’ll transition to our newly merged committee, representing the combined Alaska and Hawaiian Flight Attendant groups. Our next meeting for the Hotel Committee is scheduled for Monday, October 13.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

• City-Specific Discussion: The Hotel Committee addressed several city-specific issues. These included concerns regarding our long-stay hotel at JFK, which has experienced a significant increase in rooms not being ready at check-in, issues with cleanliness, and the availability of refrigerators. Additionally, we discussed our long-stay options at MCO and potential alternatives in BZE. We also inquired about increasing the crew discount for our KOA property. Discussions regarding ground transportation focused on the use of shared transportation reports in ATL and MCI.
• TBD Hotels in Bid Packet: At the end of June, management announced via an Information Bulletin that they would begin using a “TBD” (To Be Determined) indicator for any hotel that may be uncertain for the month. This change was made at the request of the Hotel Committee to ensure hotel accommodations are accurately represented in both the bid packet and PBS. The Committee has requested a report detailing the reasons for the TBD designation (e.g., hotels that have exceeded contracted room caps on specific days, hotels with known blackout dates, newly added hotels that have not yet been finalized, etc.). This will provide greater insight and help us better respond to questions from Flight Attendants.
• Final Hotel Decisions: A final hotel decision has been communicated for FLL, and a decision regarding SEA is expected soon. For security reasons, the names of the hotels are not published here and will be shared in an Informational Bulletin on Team AAG near the end of the month.

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are under consideration by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Crew Hotels has provided the Committee with the remaining cities that will be visited in 2025: SLC (Sept), MSO (Sept), SAN (Oct), CUN (Oct), BNA (Nov), HNL (Nov), MCO – Long Stay (Nov), ORD – Short Stay (Dec), and SJO (Dec). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
2. Hotel Gainshare Program: Conversations regarding the program are ongoing, and hopefully, we’ll be finalizing the program details this month. We’ll continue to keep you updated as developments occur.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

This message is for pre-merger Alaska Flight Attendants

On Monday, August 11, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotels and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. Manager of Inflight Crew Scheduling (Interim) Matthew Trujillo also joined for a portion of the meeting.    

The next scheduled Hotel Committee meeting is Monday, September 8.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

• Unplanned Accommodations in Remote Outstations: Over the summer, we had a few flight cancellations in the State of Alaska, resulting in significant accommodation challenges for Flight Attendants. Hotels are limited outside the larger Alaskan cities, especially contractually compliant ones. The Committee had a robust discussion with Matthew Trujillo about Crew Scheduling’s process in helping to secure rooms when flights are to be canceled. The goal was to identify opportunities in the process to accommodate crewmembers better.        
• Ad Hoc List: Early this year, the Committee undertook a large project to review and revise the hotel ad hoc list. The ad hoc list is vetted (by AFA and ALPA) and used by API when the designated crew hotel in a layover city is unavailable. This could happen for several reasons, such as known blackout dates, fire alarm testing, planned water shut off, local events that can lead to road closures or excessive noise, etc. API and Crew Hotels use this list to secure accommodation with the next best option. The Committee discussed the process to keep the list current and the plan to post this list for Flight Attendants to view, as called for in section 34.A.6 of the contract.    
• Bed Bug Reporting: Bed bugs have recently become a significant topic of discussion, and the Committee believes it is essential to clarify the procedures followed when a hotel is informed of potential bed bug sightings. Hotels take these reports seriously and are equally committed to resolving them as management is. Additionally, bed bug mitigation and treatment protocols are reviewed with each hotel during every site visit by the Hotel Committee. When a suspected bed bug report is made, the hotel will immediately take the affected room out of service, along with the adjacent rooms, as well as those above and below it, for at least 24 hours. During this time, a pest control vendor will inspect and treat the rooms, even if no bed bugs are found. This precautionary measure is taken to ensure safety. Management receives these reports upon request, which they have shared with the Hotel Committee. While it is impossible to prevent bed bugs entirely, we encourage Flight Attendants to remain vigilant and take precautions by familiarizing themselves with the AFA Bed Bug Resources.

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Crew Hotels has provided the Committee with the remaining cities that will be visited in 2025: SLC (Sept), SAN (Oct), CUN (Oct), BNA (Nov), HNL (Nov), MCO – Long Stay (Nov), ORD – Short Stay (Dec), and SJO (Dec). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with management on July 28 to continue discussions on a Hotel Gainshare program. Our prior meetings have focused on general program discussion and research. Our next steps are to build out the program’s concepts. We’ll continue to keep you updated as developments occur.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

This message is for pre-merger Alaska Flight Attendants

On Monday, July 14, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Ila Christy (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams, Manager of Crew Hotels and Administration Diane Szubert and Director of Crew Planning Trisha Bennett.   

The next scheduled Hotel Committee meeting is Monday, August 11.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

• Hotel Provided Transportation: Crew Hotels is beginning to utilize hotel-provided transportation at more of our airport properties. Although this historically was the norm, private transportation became commonplace during the COVID pandemic. As we begin to transition back, we are starting to see an uptick in complaints with some of these shuttles. The complaints include waiting for pickups or the time in transit as the hotel shuttle circles around terminals. As a reminder, Flight Attendants are encouraged to report violations of contract section 34.B [Transportation] and utilize the provisions section 34.D [Transportation and Hotel Wait Times] when an issue qualifies.  
• Long Stay / Short Stay Language: Securing a layover length rule for long stay/short stay properties was a significant accomplishment in our recent round of negotiations. The 15-hour cutoff works well for most of our layovers, but does pose rest challenges in a few edge cases when transportation time is factored in. This has been most noticed in ORD with our downtown property and on the cusp of long-stay layover cutoff times. The Hotel Committee will be consulting with the MEC for an exception to this layover rule when it makes sense, with the goal of creating a better quality layover experience for our Flight Attendants.
• Transportation Time Adjustments: Crew Hotels shared the third set of transportation time adjustments (time of day, day of week, holiday, etc.) that will be implemented on August 1. As previously communicated, this effort began in June and is being done due to CBA requirements for ground transportation for both AFA and ALPA. Please expect an informational bulletin about these adjustments towards the end of the month.

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Recently completed Hotel Site Visits include RSW (June), SEA (June), OKC (June). FAT was supposed to be conducted in July but was cancelled due to a lack of layovers in the schedule, and a lack of hotel interest.  In its place a site visit was conducted in ANC. A number of training hotels were also recently inspected in SEA to prepare for the future move to centralized training. Upcoming site visits for the remainder of 2025 include SLC (Sept), SAN (TBD), BNA (TBD), HNL (TBD), CUN (TBD), and SJO (TBD). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee will be meeting again with Alaska management in late July to continue discussions on a Hotel Gainshare program. We are still waiting on the company to complete their research on critical components of the program’s operation. It is our hope that after our next meeting we will have a definitive answer if we can move forward with a program for our Flight Attendants.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

This message is for pre-merger Alaska Flight Attendants

Updated 06/13/2025 17:56 PT to remove a reference that indicated that there were no PVR layovers in July. There are in fact scheduled PVR layovers; these crews will be relocated to the crew hotel’s sister property.

On Monday, June 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams and Director of Crew Planning Trisha Bennett.

The next scheduled Hotel Committee meeting is Monday, July 14.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

• City Specific Updates:
  • PVR: Our crew hotel is closing down on June 30 for renovations. Once they shut down, crews will be relocated to their sister property until renovation work is completed in October.
  • BOS: Our former crew hotel has completed its renovations, and the crew will begin to see trips with some layovers here in July. Please refer to the Hotel Hotline for complete details on these markets.  
• Hotel-Provided Transportation: The Hotel Committee has been made aware of a van time discrepancy at properties that provide their own transportation. The time printed on the sign-in sheet (or communicated through the MyCrewCare app) is the recommended departure time provided by API. Unfortunately, this time does not always coincide with the transportation schedule provided by the hotel. To ensure crews are not late to the gate, please take the hotel shuttle immediately prior to the recommended departure time. For example, if your recommended departure time is 09:40, and the hotel provides shuttles every 15 minutes, crews will need to take the 09:30 shuttle, not the 09:45 shuttle. API is working on a fix for this discrepancy so that the exact shuttle times are communicated.   
• Hotel Auto-Processing:  Another issue discussed was the auto-processing of hotels anytime there is a change to a pairing. When a pairing is changed (such as a posted delay), the change causes the hotel to be removed temporarily. There are positives and negatives to this. If a layover is significantly reduced, the system will remove the long-stay property and book the short-stay property so the crew member has an appropriate hotel. However, it poses a challenge when there are minimal schedule changes and multiple hotels in a market that we use. In this case, one long layover property could be swapped for another. The Hotel Committee has asked that guardrails or buffers be implemented so that minimum schedule changes do not cause drastic hotel changes. Crew Hotels will work with Crew Scheduling to see what can be done to prevent this when it is unnecessary.  

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include RSW (June), SEA (June), OKC (June), and FAT (July). We do not anticipate many site visits will be scheduled for the second half of 2025. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with Labor Relations led by Carmen William and Mike Link on June 12 for the second Hotel Gainshare investigatory meeting. Company subject matter experts (SMEs) Brittany Audette, Trisha Bennett, and Nichole Turner also attended. Topics discussed included answers to questions posed at the first meeting, updated data analysis, and back-end process challenges and requirements.  The company has been given further action items, and the group will meet again in July to discuss the program further.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.