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Hotel Committee Meeting Recap – May 2025

This message is for pre-merger Alaska Flight Attendants

Our AFA Local Hotel Committee Chairpersons held two meetings recently. The first meeting occurred on Monday, May 12, when they had their monthly video call with management. The agenda included updates on current layover hotels and transportation providers and discussions about ongoing concerns.

The second meeting occurred on Wednesday, May 21, in PDX. This meeting was the API Quarterly Business Review (QBR) and involved a broader discussion with management, representatives from the crew accommodations management vendor API, and representatives from ALPA. Dori Marron (ANC), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), Kanani Vallot (SAN), and MEC Hotel Committee Chairperson James Bozanich represented you at this meeting. AFA Hawaiian MEC Hotel Committee Chairperson Matt Michell was also present.

The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams, Hawaiian Airlines Crew Hotel Support Specialist Tamotsu “Tomo” Hirai, Manager of Crew Hotels Diane Szubert, Director of Crew Planning Trisha Bennett, and Managing Director of Operations Staffing and Resource Management Brittany Audette from management.   

The next scheduled Hotel Committee meeting is Monday, June 9.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Transportation Time Adjustments: To fully abide by the CBA requirements for ground transportation for both AFA and ALPA, Crew Hotels has compiled and reviewed data in all of our layover cities to determine where changes need to be made. They will set different ground transportation times for time of day and day of week/holidays to ensure the crews are not arriving at the airport more than 15 minutes before report time (CBA §34.B.3). Nineteen of our layover cities will have these changes made starting June 1, and Crew Hotels will continue with this cadence every month until all cities have updated ground transportation times. Crew Hotels will also closely monitor the delays to ensure they have these times set correctly.   The hotel hotline will be updated accordingly. Please ensure you are writing a CrewCare report when you have a van time discrepancy so that changes can be made if necessary.  
  • Internal Processes: Much of the meeting focused on internal processes for administering the ad hoc list, processes for pre-site visit work, process changes for site visit flow, a central hosting platform for all city-specific hotel information, and MyCrewCare updates. The Crew Hotel and API team are also growing due to the AS+HA merger. We discussed the roles and responsibilities of the new team members.  
  • MyCrewCare Enhancements: One exciting enhancement to the MyCrewCare app launching in Q3 is the “Track My Ride” link. This link connects to our ground transportation provider, DART, to give real-time GPS information regarding your van, similar to how Uber displays information about your ride. You will be able to see the van location and driver and van information. This will enhance the safety of your ride, so there is no mistaking which transportation is yours. DART provides 60% of our ground transportation needs network-wide, so this will be a significant enhancement for our crew members. API is also reaching out to Allied Transport and Desert Coach about incorporating their location services into the MyCrewCare app. Another app feature discussed was the “Are You Safe” communication tool that crews can use to let Crew Scheduling know they are safe if a safety or security event happens in a layover city. This has not yet been activated for Alaska crew.   
  • Relocations:  Relocations will be necessary in PVR (due to renovations, July through October) and LIR (due to bridge asphalt resurfacing, time frame TBD). The Hotel Committee discussed options for these relocations. Crews will also experience temporary layovers in OKC from mid-July to mid-August, and a suitable hotel was discussed for these layovers. As a reminder, we cannot disclose hotel information on a public forum. Hotel changes will be communicated through an Informational Bulletin or the Hotel Hotline.   

Important Information from the Hotel Committee

  • When Something Isn’t Right: We cannot express the importance of filing a CrewCare report and, for more significant issues, an AFA Alaska Online Support Center ticket when something is not right. With a recent relocation in MCO, crews were involuntarily moved by the hotel (“walked”) from the relocated property to a non-contractually compliant property. This is a CBA violation, and the Grievance and Scheduling Committee will need an AFA Alaska Online Support Center ticket filed to aid them in bringing this forward for resolution. Other examples are ground transportation providers using one shuttle but stopping at multiple hotels, extended hotel wait times, etc. If you are ever in doubt about your situation, please contact your Local Hotel Committee for guidance on what reporting route to take.  
  • Transportation Safety: Crews should never be required to be transported in company-provided transportation when the shuttle cannot safely accommodate all crew members and luggage. We have seen reports of Suburbans/large SUVs being sent for a complement of six crew members, which requires luggage to be stored on laps or at the feet. This is not safe. We have also seen transportation scheduled for extended surface deadheads that is inadequate for crew comfort. If there is any doubt about your ride, please contact Crew Scheduling immediately and inform them of the problem so that alternate or additional transportation can be arranged.  

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include RSW (June), SEA (June), and FAT (July). We do not anticipate many site visits will be scheduled for the second half of 2025. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
  2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with Labor Relations led by Carmen William and Mike Link on May 12 for the first Hotel Gainshare investigatory meeting. Company subject matter experts (SMEs) Brittany Audette, Trisha Bennet, Diane Szubert, and Sara Cook also attended. The purpose of the meeting was to begin discussions on the program’s feasibility at Alaska. Hotel data was presented, and each side identified research items needed to further the conversation. The group will meet again on June 12 to review these items and discuss the next steps.      

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – April 2025

This message is for pre-merger Alaska Flight Attendants

On Monday, April 14, our AFA Local Hotel Committee Chairpersons met for to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams, and Director of Crew Planning Trisha Bennett from management.   

The next scheduled Hotel Committee meeting is Monday, May 12. Following that, on May 21, the Committee will participate in a quarterly business review meeting facilitated by API, along with management and ALPA. If you have any topics you would like us to address, please get in touch with your Local Hotel Committee Chairperson. 

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Final Hotel Decision Updates: The Hotel Committee has submitted reports from recent site visits and is awaiting final decisions for the following locations: SAT (Long Stay), LIR (Long Stay), STL (Long Stay), MCO (Short Stay), and MKE (Long Stay). A decision has been made for AUS (Short Stay). For more details, please refer to the Hotel Hotline, as information about our crew hotels cannot be made public. LIR has presented significant challenges for long stays due to limited options and a lack of interest in accommodating crew business. Of the two hotels that submitted bids for the February site visit, one has withdrawn its bid, while the other comes with a substantial cost increase. As a result, a final decision is still pending. We recognize that travel time to our current hotel option inconveniences our Flight Attendants, but we have minimal choices in this market. The Hotel Committee continues to monitor the situation and is committed to advocating for options that better serve our Flight Attendants.
  • CrewCare Reporting: We want to highlight the crucial role that CrewCare reports play in driving improvements. Your feedback—whether positive or negative—is invaluable when it comes to evaluating hotels and ground transportation providers. Instead of sharing hotel-related issues on Facebook, which may not lead to effective resolution, we encourage you to submit a CrewCare report. Management closely monitors this official channel, and using it provides us with the necessary data to strengthen our advocacy on your behalf. We understand that you might want to inform your fellow Flight Attendants about issues in a public forum, but please know that formal reporting is far more effective at driving real change. By using the MyCrewCare app, you can easily share your experiences and help us create a better environment for everyone.
  • City-Specific Issues: The Hotel Committee discussed concerns regarding properties in SIT and FAI. Crew Hotels (management and API) has been asked to engage with the hotels and explore alternative options in the market. Our smaller cities present challenges in securing contractually compliant options and inventory. Additionally, PVR was reviewed concerning the current group booking, and discussions focused on how to mitigate discomfort when standard hotel amenities are severely limited in the future. 

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include IAD (May), FLL (May), LAS (May), RSW (June), SEA (June), and FAT (July). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
  2. Hotel Gainshare Program: Our first group meeting between management and AFA is tentatively scheduled for the second week of May. Management has already met internally to begin research and data collection necessary to thoroughly analyze the viability of this program. As a reminder, the recently ratified 2025-2028 Collective Bargaining Agreement (CBA) includes a Commitment to Negotiate a Hotel Gain-Share Program Letter of Agreement (LOA). This LOA states that within four months of the CBA’s ratification, both parties will schedule and engage in negotiation sessions to discuss the Hotel Gain-Share Program. The goal is to implement the program, if feasible, within six months of the CBA ratification. The parties may mutually agree to extend these deadlines.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – March 2025

This message is for pre-merger Alaska Flight Attendants

On Monday, March 10, our AFA Local Hotel Committee Chairpersons met for our first in-person meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich chairing the meeting.

The committee met with Crew Hotels & Administration Manager Nichole Turner, Crew Hotels Support Specialist LaFay Williams, Director of Crew Planning Trisha Bennett, and Managing Director of Operations Staffing and Resource Management Brittany Audette from management.   

The next scheduled Hotel Committee meeting is Monday, April 14.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Van Times: Van times remain a significant topic of discussion. In February, a 10-minute discrepancy between Flight Attendants and Pilots’ van times was identified due to an API processing error, which has since been corrected. The Hotel Committee is currently concerned about early arrivals at the airport. Except for ATL, DEN, and SLC, vans should not arrive at the airport earlier than 15 minutes before your scheduled report time. We have observed a considerable number of early arrivals on weekend trips, as van times have not been adjusted for the reduced weekend traffic. Please report any van time discrepancies in MyCrewCare for documentation, research, and resolution.
  • Hotel Contractual Requirements: There is some confusion regarding our crew hotels’ requirements. There are two layers of hotel requirements: those outlined in section 34.A.2 of our collective bargaining agreement, which are contractual requirements, and those imposed by the company on the hotel, available on the front page of the Hotel Hotline under Crew Hotel Room Blocks. These are the only requirements for crew accommodations. If you notice any discrepancies regarding these requirements, please submit a report via MyCrewCare for documentation and resolution.
  • Hotel Information Timelines: The company provided a timeline for when hotel information is imported into NavBlue and CrewAccess. Recognizing that Flight Attendants bid or trade trips specifically for layovers, our Hotel Committee has advocated for both timely and accurate hotel information in these systems. We have successfully expedited the CrewAccess importation dates, allowing hotel information to be available at the start of trip trading. Previously, this migration began on the 19th of the month, days after trading began. Here are the hotel migration timelines for the applicable bid month: 
    • By the 21st: The final pairings sent to API for hotel assignments.
    • By the 26th: Hotel assignments sent to Crew Planning and uploaded into NAVBLUE for bidding.
    • On the 5th: Bidding opens.
    • Final hotel assignments are available in Crew Access on staggered dates throughout the month:
      • On the 12th: Overnights imported for the 1st through the 10th
      • On the 13th: Overnights imported for the 11th through the 20th
      • On the 17th: Overnights imported for the 21st through the end of the month

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee visits hotels under consideration by management to advocate for selections that provide the safest and most comfortable layover experience for Flight Attendants. The committee recently conducted site visits in AUS, SAT and LIR and are submitting their reports for company review.  Currently, we have site visits scheduled in MCO (March), STL (March), MKE (April), IAD (May), FLL (May), LAS (May), RSW (June), and SEA (June). Contract expirations, crew complaints, and cost-saving opportunities are the primary factors that trigger a market review. Depending on the outcome of this review, a site visit may be scheduled in that city. 
  2. Hotel Gainshare Program: The recently ratified 2025-2028 Collective Bargaining Agreement (CBA) includes a Commitment to Negotiate a Hotel Gain-Share Program Letter of Agreement (LOA). This LOA specifies that within four months of the ratification of the CBA, the parties will schedule and engage in negotiation sessions to discuss the Hotel Gain-Share Program. The goal of these negotiations is to implement the program, if feasible, within six months of the CBA ratification. The parties may mutually agree to extend these time limits. Conversations about this should begin shortly.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – February 2025

Hotel Committee

  • On February 10, our AFA Hotel Committee Chairpersons met to discuss their ongoing work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
  • The Committee met with management to discuss current trends and concerns regarding layover hotels and transportation.
  • If you encounter problems or have positive feedback about hotels or transportation, please report it through the feedback function in the MyCrewCare app. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

On Monday, February 10, our AFA Local Hotel Committee Chairpersons met for our first meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich chairing the meeting. MEC Vice President Brian Palmer and MEC Vice President-elect Brice McGee also joined the meeting.

The committee met with Crew Hotels & Administration Manager Nichole Turner and Crew Hotels Support Specialist LaFay Williams from management.   

The next scheduled Hotel Committee meeting is Monday, March 10.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Van Times: It’s been reported that the van times for Flight Attendants and pilots have differed (by an average of 10 minutes) in certain layover cities, even though both workgroups use the same transportation. This discrepancy has caused Flight Attendants to arrive in the lobby earlier than necessary. We believe this issue may stem from an API processing error, as Flight Attendants and pilots have different report times. The Hotel Committee has submitted a list of affected layover cities to the company for correction. The only layover cities that should have separate van times for Flight Attendants and pilots are SLC, DEN, and ATL. If you notice any incorrect van times outside of these locations, please file a CrewCare report so that it can be addressed.
  • Hotel Charges: Recently, there was an incident in LAS where a Flight Attendant accidentally spilled coffee on the bed sheets. Although this was obviously an accident, housekeeping erroneously reported it as damage, leading the hotel to charge the Flight Attendant a cleaning fee. The Hotel Committee successfully advocated for the reversal of this charge. Additionally, management has reported an increase in unpaid hotel bills for personal charges. Flight Attendants are responsible for paying any incidental charges incurred during a layover, including meals, beverages, and upgraded internet access. When personal charges are not paid to the hotel upon departure, the hotel contacts management for payment, which is then forwarded to the crew member. As a courtesy, API negotiates contracts that do not require crew members to provide a credit card for incidentals at check-in. Failing to pay your bill jeopardizes this courtesy for everyone and can impact our relationship with the hotel. This is a friendly reminder to please settle any outstanding personal charges before checking out.
  • Document Depository: Management has presented a preview of a future cloud storage site for use by Crew Hotels and the Hotel Committee containing all information related to our layover hotels, organized by city. While AFA keeps records of many documents in our own systems (such as hotel bids, destination presentations, and inspection reports), the new hosting platform will allow the Hotel Committee to access company documents relevant to our layover hotels. Additional information will include financial analyses, hotel contracts, and ALPA’s hotel reports. This enhancement will provide a more comprehensive view of our layover hotels and better insight into how final hotel decisions were made.

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee visits hotels that are being considered by management, advocating for selections that offer the safest and most comfortable layover experience for Flight Attendants. Currently, we have site visits scheduled in the following locations for 2025: AUS (February), SAT (February), LIR (February), MCO (March), STL (March), MKE (April), IAD (May), FLL (May), RSW (June), and SEA (June). Contract expirations, crew complaints, and cost-saving opportunities are the primary factors that trigger a market review. Depending on the outcome of this review, a site visit may be scheduled in that city. LAS has also been added to the sourcing list.
  2. Ad Hoc List Review: The Committee’s review of the ad hoc list is ongoing, with a planned completion date at the end of February. Our crew hotels have been inspected, endorsed, and contracted. Occasionally, crews must be relocated for various reasons, such as known hotel blackout dates, planned property maintenance, fire alarm testing, or irregular operations. When our contracted properties are unable to accommodate crew usage, Crew Hotels and API refer to the ad hoc list for alternative accommodations. The Hotel Committee is reviewing this list to ensure that the listed properties continue to meet our standards.
  3. Investigating MyCrewCare Reports: We are reviewing crewmember feedback and working to hold hotel and transportation providers accountable through management and API. Your direct feedback helps resolve issues and provides the documentation needed to support decisions on whether to continue with current accommodations or advocate for a hotel or ground transportation change.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – January 2025

Hotel Committee

  • On January 13, our AFA Hotel Committee Chairpersons met to discuss their ongoing work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
  • The Committee met with management to discuss current trends and concerns regarding layover hotels and transportation.
  • If you encounter problems or have positive feedback about hotels or transportation, please report it through the feedback function in the MyCrewCare app. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

On Monday, January 13, our AFA Local Hotel Committee Chairpersons met for our first meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary Streem (SFO), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich also present.

The committee met with Crew Hotels & Administration Manager Nichole Turner and Crew Hotels Support Specialist LaFay Williams from management.   

The next scheduled Hotel Committee meeting is Monday, February 10.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Final Hotel Decisions: A number of site visits were conducted in the second half of 2024. We are still awaiting a final decision on HNL, SMF, TPA, and SJD. Final decisions have been made in BWI and DEN. Please check the MyCrewCare app (“City and Hotel Information” menu) or the Hotel Hotline on the Inflight Website for specific hotel details and decisions.  
  • LIR Travel Time: We know that the van time in LIR has been a significant pain point for our Flight Attendants. The Committee has been engaged with Crew Hotels to find an alternative property. We are actively searching for a property that provides the same level of quality and service, with the intent to significantly shorten the time in transit. In the meantime, the morning van departure has returned to the original, non-padded departure time due to early arrivals to the gate.    
  • Other Markets Updates: We are having a challenge in LAS when it comes to crew accommodations, a challenge shared by other carriers. As you may have seen, we have moved properties a few times due to crew member feedback. We greatly appreciate this, as your feedback drives change. We continue to monitor for any opportunities in LAS suitable for crew members. We are also looking at alternative options in FAT. 
  • Ground Transportation Issues
    • Safety Reporting: We have seen several instances where our ground transportation providers have contracted an Uber instead of their company van. This has, at times, resulted in an UberX that is not large enough to accommodate a crew of four plus luggage. At no time should a crew’s luggage be forced to be placed on laps or block egress, no matter what transportation you are in. If this happens, inform Crew Scheduling immediately and follow up with a CrewCare complaint, as this is a safety hazard. Furthermore, you may contact your Local Hotel Committee to escalate the issue.      
    • Ground Transportation Wait Times: We would like to remind Flight Attendants of a provision in our CBA that allows for self-help regarding transportation wait times. CBA section 34.B allows a Flight Attendant to submit for reimbursement for the actual expenses incurred if transportation is not provided within 35 minutes from block-in or within 10 minutes from hotel departure time. If you prefer not to pay for and expense the cost of transportation yourself, you can request that Crew Scheduling arrange alternate transportation for you.   

What The Committee Is Working On

  1. Ad Hoc List Review. Our crew hotels have been inspected and endorsed and are contracted properties. Occasionally, crews need to be relocated for various reasons, such as known hotel blackout dates, planned property maintenance, fire alarm testing, irregular operations, etc. When our contracted properties cannot take the usage, Crew Hotels and API reference the ad hoc list for alternate accommodations. The Hotel Committee is reviewing this list to ensure the listed properties still meet our standards.
  2. Conducting Hotel Site Visits. The Hotel Committee visits hotels that are under consideration by management, and we advocate for management to select hotels that will provide the safest and most comfortable layover experience for Flight Attendants. So far, we have site visits scheduled in AUS, SAT, MCO, and STL for the first quarter of 2025.  Contract expirations, crew complaints, and cost-saving opportunities are the primary drivers that trigger a market review. Depending on the outcome of the market review, a site visit may be scheduled in that city.
  3. Investigating MyCrewCare Reports. Reviewing crewmember feedback and working to hold hotel and transportation providers accountable through management and API. Your direct feedback fixes problems, and it’s the documentation we need to support the decisions to remain where we are or to advocate for a hotel change or ground transpiration change.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

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