A quarter of a century has passed since September 11, 2001—a day that fundamentally transformed our world and redefined aviation safety forever. Today, as members of the Alaska and Hawaiian Flight Attendant family, we stand together to reflect on that pivotal morning, honor the memory of those we lost, and reaffirm our solemn promise: We Will Never Forget.
We pause to remember the heroic crew members aboard American Airlines Flights 11 and 77, and United Airlines Flights 175 and 93. As aviation’s first responders, those twenty-five Flight Attendants displayed extraordinary courage in the face of unimaginable adversity. Their decisive actions, alerting the nation and protecting lives, epitomize the highest ideals of our profession. Alongside the eight Pilots and three Customer Service Representatives we lost, we honor their sacrifice and carry their legacy with us every time we step into the cabin.
Remembering our fallen colleagues is more than an annual reflection; it is a living commitment that shapes who we are. Over the past 25 years, our collective dedication has driven significant improvements in aviation security, cabin safety, and crew welfare. As our workgroups continue to build a unified future, our solidarity stands as our greatest strength.
Watch: 25th Anniversary Remembrance Message
In honor of the lives lost and the legacy we carry forward, MEC President Tim Green has shared a personal message for our Alaska and Hawaiian Flight Attendant family. In this video, Tim reflects on our profession’s history, the responsibility we hold for one another, and the solidarity that keeps our skies safe. We invite you to watch and share in this moment of remembrance.
Wear Your Remembrance Pin
To visibly demonstrate our solidarity throughout this memorial month, all Alaska and Hawaiian Flight Attendants are invited to wear either the AFA September 11th Black Ribbon Pin or the AFA and APFA Never Forget Unity Pin. If you need a pin, please contact your LEC Officers for more information.
Join Us in a Moment of Silence
Please join us in a moment of silence and quiet reflection on Friday, September 11, at 8:46 AM Eastern Time (5:46 AM Pacific Time / 2:46 AM Hawaii Time) to pay tribute to our fallen heroes.
Thank you for your unwavering commitment to safety, professionalism, and the compassion you show to one another and to our passengers every day. Together, we are the living legacy of our heroes—ensuring their memory endures. We will Never Forget:
American Flight 11
Flight Attendant: Barbara Arestegui
Flight Attendant: Jeffrey Collman
Flight Attendant: Sara Low
Flight Attendant: Karen Martin
Flight Attendant: Kathleen Nicosia
Flight Attendant: Betty Ong
Flight Attendant: Jean Roger
Flight Attendant: Madeline Sweeney
Flight Attendant: Dianne Snyder
Customer Service Representative: Renee Newell
Captain: John Ogonowski
First Officer: Thomas McGuinness
United Flight 175
Flight Attendant: Robert J. Fangman
Flight Attendant: Amy N. Jarret
Flight Attendant: Amy R. King
Flight Attendant: Kathryn LaBorie
Flight Attendant: Alfred G. Marchand
Flight Attendant: Michael C. Tarrou
Flight Attendant: Alicia N. Titus
Captain: Victor Saracini
First Officer: Michael Horrocks
Customer Service Representative: Marianne MacFarlane
Customer Service Representative: Jesus Sanchez
American Flight 77
Flight Attendant: Michele Heidenberger
Flight Attendant: Jennifer Lewis
Flight Attendant: Kenneth Lewis
Flight Attendant: Renee May
Captain: Charles Burlingame
First Officer: David Charlebois
United Flight 93
Flight Attendant: Lorraine G. Bay
Flight Attendant: Sandra Bradshaw
Flight Attendant: Wanda A. Green
Flight Attendant: CeeCee Lyles
Flight Attendant: Deborah Welsh
Captain: Jason Dahl
First Officer: Leroy Homer
