This message is for pre-merger Hawaiian Flight Attendants

December Bid Period

• Spinning Wheel Issue
• Bid Submission Error
• Tip: Submit Your Bid One Time

Aloha,

The December bid period is upon us, and we want to keep the membership informed about the bid submission issues we have been experiencing over the past several months.

Unfortunately, this issue has not yet been resolved, but we remain hopeful that a resolution will be included in the next release.

Please be advised that this error is isolated to a limited number of Flight Attendants and is not expected to affect the majority of crew members.

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Spinning Wheel Issue

Some Flight Attendants may continue to encounter the “spinning wheel” when attempting to submit their bids.

If you are affected by this issue, please contact us as soon as possible via PBS Line Inquiry Form so we can document the problem and assist you with the current workaround as outlined below.

PBS Line Inquiry Form >>>

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Bid Submission Error

We have found that the following steps may help resolve the bid submission error.

1. Delete your default bid and click Submit.
   • This will submit a blank bid
2. Log out of NavBlue
3. Clear your broser cache & browsing data.
   • Select “All Time” as the time range.
4. Log back into NavBlue and proceeed with submitting your bid.
5. Begin building your new bid gradually.
   • Add a few requests at a time.
   • Click Submit after adding a few bid requests to confirm that your bid is submitting successfully before adding additional requests.

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TIP: SUBMIT YOUR BID ONE TIME

Although this is not an ideal situation: We strongly recommend having your bid as close as possible to your final desired preferences before submitting it.

• If you successfully submit your bid and then return to make changes, you may encounter the submission issue again.
• In some cases, this may require you to delete your entire bid and start over.

If you have any questions or need assistance, please submit a PBS Inquiry Form, located on the PBS page of the IFS website.

We understand the frustration and inconvenience this issue has caused. We appreciate your patience as we continue working with NavBlue toward a permanent resolution.

Happy Holidays!

MEC PBS Committee
Greg Wickstrom and Patrick Smith