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        You are here: Home / Archives for Council 47 LAX/SEA (pmHA)

        Grievance Update – Delays: When Do We Drop

        September 3, 2026 19:42 Leave a Comment

        This message is for pre-merger LAX and SEA based Hawaiian Flight Attendants

        Delays: When Do We Drop

        Flight crews dealing with lengthy delays often ask the question: “When do we drop?”

        For Flight Attendants, this generally means: At what point does the delay make us contractually unable to take the flight?

        Delays and irregular operations can be layered and complex, and there are many different contractual provisions that may trigger removal from a trip depending on the circumstances.

        This communication is focused specifically on one scenario: you have reported for your trip, your flight is delayed, and the delay may cause you to time out.

        Other circumstances may involve different contractual protections or removal provisions.

        IMPORTANT NOTE: All examples in this communication use a 16:00-hour maximum duty period because all current LAX and SEA flying is staffed with standard crews [Section 7.C.2.b.].

        For flights staffed with an augmented crew [Section 7.C.2.d.], the applicable maximum duty period increases. Be sure to use the maximum duty period that applies to your specific crew staffing when calculating your Drop Time.

        In Solidarity,

        Council 47 Grievance Committee
        47.grievance@afahawaiian.org

        SEA Pulse Form (anonymous)
        LAX Pulse Form (anonymous)
        Council 47 SEA Committee Contact Roster


        Drop Time

        The “Drop Time” is the time at which the crew is projected to exceed its applicable maximum duty period and will no longer be legal to take the flight (also known as timing out).

        During delays and while the “Drop Time” approaches, the First Flight Attendant and Crew Scheduling should remain in constant communication to ensure everyone is aware of the timeline and proper planning can take place.

        If the boarding door is closed prior to your “Drop Time”, you are legal to take the flight.

        Please also remember that reaching your “Drop Time” does not mean you have reached your maximum duty hours. If you are no longer legal to take the flight, you may still remain on duty and be used for duties such as boarding until you reach your applicable maximum duty hours. You are not released from duty until Crew Scheduling has released you.

        🌴Los Angeles

        For LAX Flight Attendants, there are two different calculations depending on the scheduled duty period of your pairing: duty periods scheduled at 14 hours or less, and duty periods scheduled over 14 hours. [Section 7.C.2.b and LAX LOA 1]

        If your scheduled duty period is 14 hours or less, the basic calculation is:

        Original Report Time + Max Duty (16:00) − Checkout (:15) − Bid Packet Block Time + :01 = Drop Time

        14 hours or less Example:
        07:00 Report + 16:00 Maximum Duty − :15 Checkout − 5:11 Bid Packet Block Time + :01 = 17:35 Drop Time
        *be sure to convert time zones as necessary*

        If your scheduled duty period is over 14 hours, the LAX Domicile Side Letter applies and the calculation is different. Your maximum duty is based on the duty period published in the bid packet plus two hours.

        For these pairings, there is a much simpler way to determine your Drop Time:

        Take the scheduled departure time of your return flight out of Hawaii and add 2:01.

        Over 14 Example:
        Scheduled LIH Departure: 12:00 + 2:01 = 14:01 Drop Time
        *be sure to convert time zones as necessary*

        🏔️ Seattle

        For SEA Flight Attendants, the calculation is the same, with one key variable: checkout time.

        • Use a :15-minute checkout if your arrival does not require the crew to clear customs.
        • Use a :30-minute checkout if your arrival requires the crew to clear customs.

        For a STANDARD CREW [Section 7.C.2.b], your basic calculation is:

        Original Report Time + Max Duty (16:00) − Checkout (:15 or :30) − Bid Packet Block Time + :01 = Drop Time

        Without Customs Example:

        For flights without customs, the applicable checkout time is 15 minutes.
        15:00 Report + 16:00 Maximum Duty − Checkout (:15) − 6hr11min Bid Packet Block Time + :01 = Drop Time: 00:35 AM (next day)

        With Customs Example:
        For a flight requiring customs clearance, the checkout time is 30 minutes.
        16:15 Report + 16:00 Maximum Duty − Checkout (:30) − 10h45m Bid Packet Block Time + :01 = Drop Time: 21:01

        ***An extra Flight Attendant added for crew-to-load does not make the crew augmented. The crew is still considered a Standard Crew***


        Overview Reminders

        When experiencing a lengthy delay, make sure you know your:

        • Original report time
        • Max Duty [Section 7.C.2. Standard Crew]
        • Originally scheduled departure time [Bid Packet]
        • Scheduled bid packet block time [Bid Packet]
        • Current rescheduled departure time

        Knowing these numbers will help you understand when your crew reaches its contractual limit and answer that familiar question: “When do we drop?”

        These calculations determine the point at which you would be projected to exceed your applicable maximum duty period.

        If the boarding door is closed prior to your Drop Time, you are legal to take the flight.

        An extra Flight Attendant added for crew-to-load does not make the crew augmented. The crew is still considered a Standard Crew


        FAQ

        What is the “Drop Time”?

        The “Drop Time” is the time at which the crew is projected to time out and be illegal to take their scheduled flight.

        Where do I find the information needed to calculate it?

        Your report time, scheduled duty period, and scheduled block time can be found in the current month’s bid packet. You Max Duty time is found in Section 7.C.2. for a Standard Crew.

        Is everyone’s Drop Time calculated the same way?

        No. Your applicable maximum duty, check out time and calculation can vary based on your domicile, scheduled duty period, type of flying, and crew staffing. LAX also has additional provisions under the LAX Domicile Side Letter.

        Should I use the estimated delayed flight time for the Drop Time?

        No. The calculation uses the scheduled flight time published in the bid packet, not the current estimated or anticipated flight time.

        What happens if we reach our Drop Time?

        If the boarding door has not closed by the Drop Time, the crew is projected to exceed its applicable maximum duty period and is no longer legal to take the flight.

        Does reaching the Drop Time mean I am off duty?

        No. You may still remain on duty and be used for duties such as boarding until you reach your applicable maximum duty hours.

        Who should be monitoring this?

        Flight Attendants should know their applicable limitations. As the Drop time approaches, the First Flight Attendant and Crew Scheduling should remain in communication to ensure proper planning.

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        Government Affairs + Human Rights and Equity Update – August 2026

        August 31, 2026 07:00 Leave a Comment

        This message is for pre-merger Hawaiian Flight Attendants

        August: Government Affairs and Human Rights Update


        Government Affairs

        SCOTUS Voting Rights Decision: How Does This Impact Flight Attendants?

        On Aug. 24, the SCOTUS lifted a lower-court injunction on procedural/standing grounds, allowing the current administration’s restrictions on mail-in voting to move forward. However, as of Aug. 28, another federal judge has temporarily blocked the USPS rule that would allow these restrictions to move forward in implementation. The rule could make the USPS charged with determining who receives a mail ballot in November. This is federal overreach as it oversteps the states’ constitutional authority to administer their own elections.

        Voting by mail is essential for Flight Attendants, as many of us are away from our voting jurisdictions and working on Election Day. It ensures that we have the opportunity to make our voices heard, regardless of where our schedules take us.

        It is important to note that this situation is still very fluid, which is why making a plan to vote early is going to be crucial this election season as we cannot assume the current rules will remain the same. If you have a mail-in ballot requested or automatically being sent in your state, please do not hold on to it. Be sure to mail your ballot ASAP after completing it or drop it off at a designated location, as designated by your state and county.

        Now more than ever, we must remain vigilant about voting practices, ensure that our ballot is cast and our vote is counted, because EVERY VOTE COUNTS!

        Read More:

        • NPR: Supreme Court Ruling on Mail-In Voting
        • PBS NewsHour: Supreme Court Mail-In Voting Ruling Explained
        • ACLU: Challenge to Newly Finalized Mail Ballot Rule
        • Voting Rights Lab: Proposed USPS Mail Ballot Rule

        Upcoming September Primary Dates

        • Sept. 1: MA
        • Sept. 8: NH
        • Sept. 9: RI
        • Sept. 15: DE

        Labor Endorsements

        • AFA-CWA Endorsements
        • California Labor Federation Endorsements
        • Washington State Labor Council Endorsements

        Midterm Election Day: Tuesday, Nov. 3

        Please remember to make a plan to vote! Many of us have moved and/or experienced redistricting of our state maps. Your voting location and/or registration status may have changed. Check your registration status, voting location and request a mail-in ballot (if that is your preferred voting method) and return it ASAP. Do not hold on to your ballot until the last minute.

        Check out AFA’s Voting Page for more information.

        Training Opportunity: CWA’s Fighting Oligarchy (Virtual)

        CWA Fighting Oligarchy is CWA’s new political education training focused on understanding the current political crisis working people face in 2026.

        Participants in this session learn about what “Oligarchy” is and the tools the billionaire class use to consolidate their power at our expense. Training participants explore international, historical and modern U.S. case studies on how this rule of the super wealthy took root and how the power of an organized working class can win once again. Training participants are briefed on CWA’s political strategy and how to get involved to fight back for working-class power.

        This training will be broken up into four 90-minute blocks over the course of September:

        • September 3: Part 1: What is Oligarchy?
        • September 10: Part 2: How Movements Can Win
        • September 17: Part 3: Case Study: The Workers of Chile Defeat Oligarchy
        • September 24: Part 4: Our Plan to Win: CWA vs. The Oligarchy

        Each session will start at 8 p.m. ET / 5 p.m. PT and end at 9:30 p.m. ET / 6:30 p.m. PT.

        Register for CWA’s Fighting Oligarchy Training

        FlightPAC

        FlightPAC is our way of having a voice in Washington, D.C., where lawmakers make decisions impacting our careers, our livelihood every day. It is our way to build political power for us and our careers. Consider making a contribution.

        Learn More About FlightPAC

        Ready to sign up? Contact Bruni.


        Human Rights and Equity

        Days of Observance/Holidays

        United Nations Human Rights Calendar: September 2026

        • Sept. 7: Labor Day
        • Sept. 8: International Literacy Day
        • Sept. 10: World Suicide Prevention Day
        • Sept. 11: 9/11 Remembrance
        • Sept. 11–12: Rosh Hashanah
        • Sept. 15: International Day of Democracy
        • Sept. 20–21: Yom Kippur
        • Sept. 21: International Day of Peace and World Alzheimer’s Day
        • Sept. 23: Bi Visibility Day
        • Sept. 25–Oct. 2: Sukkot

        Hispanic Latinx Heritage Month is Sept. 15–Oct. 15!

        It is a month-long celebration of the histories, cultures and contributions of the Hispanic and Latinx communities. This is a great opportunity to take time to expand our minds (and perhaps palates!) throughout the month.

        Tip: Look for cultural and educational events happening in your area. A great start could be your local library!

        Wear your AFA diversity pin!

        A Little Labor Day History

        From Union Plus

        Before workers organized and formed unions, there were no regulations surrounding employment, and employers often took advantage of this freedom. This meant that employees were very often required to work extraordinarily long hours, and with no job protection from discrimination, or even violence. Worse still, young children were often put to work in factories, mines, railroads, warehouses, and other dangerous work environments.

        How It Began

        Working people began organizing and bargaining collectively to advocate for better working conditions and wages and celebrated the first Labor Day in New York City on Tuesday, September 5, 1882. Following the deaths of 13 workers during the Pullman Strike in June of 1894, President Grover Cleveland made reconciliation with the labor movement a top priority of his administration, making Labor Day a federal holiday in 1894.

        During the major economic depression of the early 1890s, the Pullman Palace Car Company cut wages in its factories. Discontented workers joined the American Railway Union (ARU), led by Eugene V. Debs, which supported their strike by launching a boycott of all Pullman cars on all railroads. ARU members across the nation refused to switch Pullman cars onto trains. When these switchmen were disciplined, the entire ARU struck the railroads on June 26, 1894. Within four days, 125,000 workers on twenty-nine railroads had quit work rather than handle Pullman cars.

        How Unions Impact Our Lives Today

        In the years since, labor unions have served as a united voice for workers of all professions by bargaining collectively with employers to advocate for better wages, working conditions and to establish parameters of work life that have become commonplace and law, such as the eight-hour workday, five-day workweek, protection for children in the workplace and the federal minimum wage.

        Questions/Concerns Regarding ICE Activity at Our U.S. Airports?

        Check out AFA’s Guide for Your Rights in U.S. Domestic Airports.

        CWA Human Rights Conference Recap

        C.47 Alexandra Roa & Bruni Agosto-Pinal and C.43 LEC Secretary Soon Kim represented AFA at the biennial CWA Human Rights Conference where they experienced days full of education, inspiration and most importantly, on the last day, activism related to a slew of topics affecting us all, from political activism, military veteran support all the way to the Delta AFA campaign!

        Bruni was not only an attendee, but also a sitting member of the CWA Women’s Committee and therefore had a role in much of the behind-the-scenes work related to the conference events as hosted by the CWA Human Rights Committee. She also presented on the impact of Federal DEI rollbacks and its impact on Black women in the federal workforce on Day 1 of the conference.

        CWA members from all across the nation attended, networked across sectors and honed in on core issues surrounding all of us as workers, while focusing on ways to build worker power, together.

        Workshops included topics on artificial intelligence, immigration, finding balance as a worker, gender justice, and more! This was a wonderful experience for us all and we are further equipped with topics, tools and information we can bring back to our councils and flying partners to continue the great work this committee does.

        Bruni Agosto Pinal (Council 47 HRE Committee Chairperson) speaking at the CWA Human Rights Conference
        Bruni Agosto Pinal (Council 47 HRE Committee Chairperson) and Alexandra Roa (Council 47 HRE Committee Member)
        Alexandra Roa (Council 47 HRE Committee Member) and Soon Kim (Council 43 HRE Committee Chairperson and Council 43 LEC Secretary)

        Mahalo,

        Bruni Agosto-Pinal
        Government Affairs Chairperson
        Human Rights & Equity Chairperson
        Council 47 LAX/SEA
        bruni.agosto-pinal@afahawaiian.org

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        Council 47 Officer Update – August 2026

        August 21, 2026 08:00

        This message is for pre-merger Hawaiian Flight Attendants

        Officer Update – May 7, 2026

        Aloha LAX and SEA,

        This has been a very busy week across our union, both at the Local and MEC levels. We want to take a moment to provide you with a few important updates on the work happening on behalf of our membership.

        In Solidarity,

        Josh, Paul and Beth
        Council 47 Officers
        47@afahawaiian.org

        SEA Pulse Form (anonymous)
        LAX Pulse Form (anonymous)
        Council 47 SEA Committee Contact Roster


        TL;DR

        • Council 47 Volunteers Meeting: Our LAX and SEA Chairs and Volunteers came together in Seattle last week. With 19 leaders and volunteers, our team continues to grow alongside our membership and strengthen representation across both domiciles.
        • Block2Block: B2B messages can be viewed by management, so please keep communications professional. SEA FAs submitting B2Bs inflight on the 787-9 should connect their IMD to the internet after leaving the aircraft to ensure reports are transmitted.
        • Reduced Time: There is one Reduced Time position each month in LAX and one in SEA. It provides a 37.5 to 55 hour bid month while maintaining full-time benefits. Requests must be emailed to Gina Lorenzo between the 1st and 7th.
        • NRT 10th FA: When the crew-to-load trigger requires a 10th FA, the position will primarily be staffed from HNL while the non-language NRT pairings originate there. Once those positions transition to SEA, the additional FA will be staffed from SEA.
        • SCRs: Council 47 has resolved the IT notification issues that caused delays in receiving and responding to Scheduling Clarification Requests from LAX and SEA.
        • Asia Language Lead: The Business Class Lead Language Qualified FA does not have to work FA #8. The Contract requires the Lead Language FA to work an aisle position in Business Class, with positions selected by seniority during briefing.

        Council 47 Volunteers Meeting – Q3

        May is Asian American, Native Hawaiian, and Pacific Islander (AANHPI) Heritage Month. As Hawaiian Airlines Flight Attendants, this month holds special meaning for many of us, as the cultures and traditions of Asian, Native Hawaiian, and Pacific Islander communities are deeply woven into the identity and spirit of our airline. From the aloha we share with our guests to the diverse backgrounds of our crews, these cultures continue to shape who we are both in the workplace and in our union ‘ohana. This month, we celebrate and recognize the many AANHPI Flight Attendants and communities that make our airline so special.

        Did you know that AFA created the AANHPI pin with Hawaiian Airlines very much in mind? Many of the colors and design references were inspired by our brand, and you can even see traces of Pualani reflected in it. It’s something we should be proud to wear, not only as a union pin, but also as a symbol that reflects part of our airline’s culture and identity.

        A limited number of pins will be available in both the LAX and SEA lounges. Please only take one per Flight Attendant, as these pins are purchased through the local council budget. As a reminder, uniform standards allow Flight Attendants to wear a union pin above their wings or nametag regardless of which branded uniform is being worn.


        Council 47 Chairs and Volunteers

        Last week, our Council 47 Chairs and Volunteers from both LAX and SEA came together in Seattle for our Council 47 Volunteers Meeting. With representatives from each of our committees in attendance, it was an opportunity to bring our entire volunteer team together to connect, collaborate, and focus on the work ahead for our membership.

        As our membership has grown with the addition of SEA, so has our team. Council 47 now has 19 leaders and volunteers working to better represent and support our members in both LAX and SEA.

        We had a productive meeting discussing our committee work, current projects, and goals. Most importantly, we strategized about how we can better support you, ensure your voices are represented in our discussions with management, strengthen communication, and continue building a unified union across both domiciles.

        How do I get ahold of my union?
        A complete roster of your Council 47 Officers, Chairs, and Volunteers can be found at this link. Moving forward, we will also include this roster in every Council 47 communication so you always have easy access to the right person when you need assistance.

        Check out our Instagram video for a recap of the meeting! A complete committee report will also be posted at a later date for members who would like to read more about the work each of our committees is doing.


        Block2Block Reminders

        Please remember that Block2Block (B2B) messages can be viewed by management. Always remain professional when communicating on Company-provided devices, as messages that are considered inappropriate or unprofessional may be called into question.

        Another important reminder for our SEA Flight Attendants: if you complete a B2B report inflight, the 787-9 is not currently equipped with Starlink. Please make sure your IMD connects to internet service after leaving the aircraft so your report can successfully transmit to both the Company and AFA.


        Reduced Time Bid Line

        For our West Coast domiciles, our Contract provides for one Reduced Time position in LAX and one in SEA each month.

        The Reduced Time Option is similar to Low Time in that a bid month is awarded between 37.5 to 55 hours. One of the key differences is that Flight Attendants awarded the Reduced Time Option maintain full-time benefits, including group insurance, sick leave, vacation, and seniority/longevity accruals.

        This position is awarded monthly by seniority. Flight Attendants interested in bidding for the Reduced Time position must submit a request by email to Gina Lorenzo between the 1st and 7th of each month.

        For additional information about the Reduced Time Option, please reference Section 13 of our Contract.


        Who gets the 10th position on the NRT?

        Who gets the 10th position on the NRT? Many of you have had questions regarding the 10th Flight Attendant position on Narita flights when the flight meets the contractual crew-to-load trigger.

        Crew Scheduling has been using a mixture of HNL and SEA Flight Attendants to staff this additional position. AFA and Crew Scheduling have now reached a mutual understanding that the 10th Flight Attendant position will primarily be staffed from HNL, as the pairing for the non-language positions originates in HNL. Once the non-language positions on NRT transitions to SEA Domicile, the 10th FA will be added from SEA.


        Delay in SCR Responses

        As Council 47 has taken on representation of the Seattle domicile, we have experienced some IT challenges with receiving proper notifications when Flight Attendants in both LAX and SEA submit a Scheduling Clarification Request (SCR), as well as notifications when the Company responds.

        We are happy to report that Council 47 has now worked through these issues and is receiving the appropriate notifications.

        We apologize for any delays over the past couple of months in acknowledging your SCRs, responding to you, or providing AFA’s position on the Company’s response. We appreciate your patience as we worked to resolve these issues.


        Asia Language Lead Position

        We want to provide a quick reminder regarding the Business Class Lead Language Qualified position on Asia flying.

        Under Section 34-27.A, the Business Class Lead Language Qualified Flight Attendant must work an aisle position, but the Contract does not require that Flight Attendant to specifically be FA #8.

        The Lead Language Qualified Flight Attendant may work any Business Class position that is assigned to an aisle, based on how positions are selected in seniority during briefing.

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        Council 47 SEA Base Update – Membership Meeting Recap

        August 17, 2026 17:15

        This message is for pre-merger Hawaiian Seattle Based Flight Attendants

        Seattle Membership Recap

        Aloha Seattle ‘Ohana,

        Mahalo to everyone who joined us for our first ever SEA Membership Meeting on August 15. We were excited to have approximately 30 members in attendance for a day of open discussion, education, questions, and connection.

        While we were happy with the turnout, we would love to see even greater participation at future meetings. Membership meetings are one of the best opportunities for us to have interactive conversations, hear directly from you, strengthen our advocacy, and continue building relationships between our members, volunteers, and AFA leadership.


        Service Takes Center Stage

        Unsurprisingly, 787-9 service and staffing were among the biggest topics of the day.

        Members shared their experiences and concerns regarding the current service, staffing levels, workload, and the quality and consistency of onboard food. We also discussed the upcoming LHR test flight of the proposed new arrival service and the importance of ensuring that any service changes are realistic and achievable with the staffing provided.

        We provided an update on the MEC grievance regarding the 787-9 service, including the concerns AFA continues to raise regarding the relationship between staffing and the Company’s service expectations.

        A major takeaway from the discussion was the importance of documentation. Alaska management places significant emphasis on data and trend tracking, so we need our Flight Attendants to continue submitting detailed reports and feedback through Block 2 Block (B2B). The experiences we hear about in the lounge or on the aircraft are important, but documenting those experiences gives AFA the information we need to identify trends and advocate effectively.

        B2B is the best way to report your experience and provide feedback. Know that B2B reports are visible to both management and AFA. Please ensure that you are connected to internet service when you arrive at your destination so that your report gets sent within the 24 hour timeframe. 


        Understanding the SEA LOA

        We also spent significant time reviewing the SEA Domicile Letter of Agreement.

        Rather than simply reviewing the final language, we went through the agreement line by line to help members understand what AFA originally proposed, where the negotiations ultimately landed, and why certain provisions were negotiated the way they were.

        Our goal was to give members a better understanding not only of the protections contained in the agreement, but also of the negotiations and considerations that went into creating it.

        A member did raise the question on how to find the SEA Letter of Agreement since it lives outside of our contract. You can find both SEA LOAs at www.afaalaska.org/merger


        Committee & Workers’ Compensation Updates

        Members also heard directly from our local ASHS and EAP representatives, who provided updates on their committees and the work being done to support our SEA membership.

        LEC Secretary Beth Hayes provided an important update regarding Workers’ Compensation for our SEA-based Hawaiian Flight Attendants. Because the Washington process differs from what our Flight Attendants may be accustomed to in other domiciles, we want to ensure SEA members understand the appropriate process and know where to turn when assistance is needed. A communication on SEA Workers Comp will come out this week.


        Building a Stronger Council 47

        All in all, it was a great day of sharing information, receiving feedback, answering questions, and building unity within our Council 47 membership.

        Some of the most valuable moments came from the conversations that developed naturally throughout the meeting. Members were able to ask follow-up questions, challenge ideas, share their experiences, and hear perspectives from one another. That type of interaction is difficult to recreate through an email or social media post, and it is exactly why membership participation matters.

        Our strength as a union does not come from the officers or committees alone. It comes from an informed, engaged, and connected membership.

        Mahalo to everyone who spent part of their Saturday with us. We hope to see even more of you at our next membership meeting as we continue strengthening our relationships, growing participation, and building a stronger voice for Council 47.

        Mahalo,

        Josh, Paul and Beth
        Council 47 Officers LAX/SEA
        47@afahawaiian.org
        SEA Pulse Form (anonymous)
        Council 47 SEA Committee Contact Roster


        Missing a handful of members as they needed to leave early to catch flights but mahalo to all who came!

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        Hawaiian Inflight Service Committee Update – LHR Test Flights in September

        August 16, 2026 11:10

        This message is for pre-merger Seattle-Based Hawaiian Flight Attendants

        SEA Inflight Service Committee Update

        WHAT’S HAPPENING?

        Management will be testing a new prior to landing meal on all LONDON flights.


        WHAT IS IT?

        A new COLD (NO OPTION) meal will be offered prior to landing instead of the 2 hot meals.  The ONLY OPTION will be to EAT or NOT EAT.

        (SEA – LHR MEAL) A container of continental breakfast items  
        (LHR – SEA MEAL) A container of assorted fruit and cheese


        DO WE HAVE TO PUT IT ON THE SMALL TSU?

        NO! There will only be the meal container.


        WHEN DOES TESTING START?

        The first test flight is projected to start on 9/9/26 AS100 SEA – LHR


        HOW LONG WILL THEY BE TESTING IT?

        30 days


        WHEN DOES TESTING END?

        The last day of testing is projected to be on 10/9/26


        WHY ARE THEY DOING TESTING?

        Management is looking for ways to improve guest feedback scores.


        WHY ONLY LHR FLIGHTS?

        Test flights are logistically challenging on the operation.  Minimizing the kitchens involved in the test minimizes loading error.


        WHEN WAS THE COMPANY GOING TO TELL US?

        They are planning to send out a communication regarding testing early next month.


        WHY ARE YOU TELLING US?

        We are in the middle of bidding. “We” (The AFA Inflight Service Committee) wanted to inform you NOW so that you can BID ACCORDINGLY.


        WHAT HAPPENS IF I DECIDE TO WORK LHR FLIGHTS THAT ARE BEING TESTED?

        Please kokua “help” by sending in your feedback. Here are a few questions to answer if you aren’t sure what to write.

        • Does the new cold meal alleviate workload?
        • Do the guests like the new cold meal? 
        • Are the containers being loaded well?
        • Are the meal containers easy to take out of the cart and serve?
        • How is rubbish collection following the service?
        • How has this test affected overall trash management?

        HOW DO I SEND IN MY FEEDBACK?

        1. B2B (using B2B is the first preference to send ALL feedback) CORPORATE MANAGEMENT AND YOUR AFA SERVICE COMMITTEE HAS ACCESS TO YOUR REPORTS
        2. 787.feedback@afahawaiian.org (this would be your second option) 

        Mahalo,

        Kekai Lum, Hawaiian Airlines Council 47, Seattle
        Inflight Service Chair – SEA Focus
        kekai.lum@afahawaiian.org

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

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