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    You are here: Home / Employee Assistance Program & Professional Standards Committee

    website-header-eap

    • What Does This Committee Do?
    • Who Do I Contact?
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    What Does This Committee Do?
    The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

    Download the EAP Committee Member duties and responsibilities
    Specific Duties and Responsibilities
    • Assessment, Support, and Referral Services
      • Assist members in identifying and developing an action plan to address personal and work-related concerns
      • Provide support to a troubled flight attendant (TFA) during the problem resolution process
      • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
    • Professional Standards
      • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
    • Critical Incident Response
      • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
    Why Would I Contact This Committee?

    The EAP and Professional Standards Committee is available to help you with:

    • Personal and work problems
    • Support after a critical incident
    • Assistance in conflict situations with coworkers (F/A and pilots)

    Go to top

    Who Do I Contact?

    Click the button below to be connected to an EAP representative now!

    For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

    ANC

    Bonnie Walters
    anc.eap.chair@afaalaska.org
    (907) 230-7208

    View the ANC Committee List >>

    LAX

    Elizabeth Dillon/Jeanne McCleave
    lax.eap.chair@afaalaska.org
    (949) 470-0493

    View the LAX Committee List >>

    PDX

    Contesa Diaz-Nicolaidis
    pdx.eap.chair@afaalaska.org
    (503) 970-6873

    View the PDX Committee List >>

    SAN

    Melanie Buker
    san.eap.chair@afaalaska.org
    (208) 890-1849‬

    View the SAN Committee List >>

    SEA

    Lisa Haugen
    sea.eap.chair@afaalaska.org
    (206) 619-3032

    View the SEA Committee List >>

    SFO

    Zarah Cummings
    sfo.eap.chair@afaalaska.org
    (925) 577-5733

    View the SFO Committee List >>

    MEC

    Elizabeth Dillon, MEC Chairperson
    Jeanne McCleave, MEC Vice Chairperson
    eap@afaalaska.org
    (949) 470-0493

    Go to top

    Links

    • AFA International EAP Department
    Go to top

    Committee News

    View the EAP Committee news archives

    What is Seasonal Affective Disorder (SAD)?

    Posted: March 3, 2022

    Many people go through short periods of time where they feel sad or not like their usual selves. Sometimes, these mood changes begin and end when the seasons change. People may start to feel “down” when the days get shorter in the fall and winter (also called “winter blues”) and begin to feel better in the spring, with longer daylight hours. In some cases, these mood changes are more serious and can affect how a person feels, thinks, and handles daily activities. If you have noticed significant changes in your mood and behavior whenever the seasons change, you may be suffering from seasonal affective disorder (SAD), a type of depression.

    New Medical Billing Protections For You

    Posted: February 9, 2022

    New rules that went into place on January 1, 2022 will provide new billing protections related to some medical care expenses. The new rules provide expanded protections against the practice of “balance billing” by providers in certain instances. You can read more about these new protections at www.cms.gov/nosurprises/consumers. 

    Mental Health Resolutions for the New Year

    Posted: December 16, 2021

    The New Year is not just a ritual. It is the celebration of new hopes and dreams. It is an opportunity to start with a clean slate. Typically, New Year resolutions tend to focus on weight, general health and finances.   But, what might the new year offer us if we used it as an opportunity to commit to improvements in our emotional and mental well-being.  Below are seven positive mental health resolutions that you can borrow for your new year.

    AFA Alaska Update – October 15, 2021

    Posted: October 15, 2021

    In This Edition System Board of Adjustment Interviews Reminder: Zika Letter of Agreement Understanding Panic Disorder System Board of Adjustment Interviews Master Executive Council (MEC) The Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment. Scope Members are to serve on the System […]

    AFA Alaska Update – September 30, 2021

    Posted: September 30, 2021

    In This Edition URGENT: No More Shutdowns Having Difficulty Working with a Fellow Crew Member? How AFA Dues Deductions Work URGENT: No More Shutdowns AFA International Unless Congress acts before Thursday night (midnight, Friday morning), the federal government will shut down again. We need to make it clear: federal shutdowns are unacceptable. Aviation workers ended […]

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    The Supreme Court of the United States issued a ruling today that denied an appeal from Alaska Airlines to reconsider a lower court’s ruling in the case of Bernstein v. Virgin America. The lawsuit claimed that various California labor laws had been violated related to wages, hours worked, pay, and meal and rest breaks. The suit was originally filed against Virgin America and became the responsibility of Alaska Airlines after the merger between the two companies. Management has distributed multiple employee communications complaining that they will now have to obey the law but has not shown that they are focused on practical solutions. AFA stands ready to work out a solution with management that is compliant with the law and is a mutually agreeable path forward for all stakeholders.
    Our AFA Scheduling Committee Chairpersons met on Tuesday, June 28 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding. Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!
    Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, June 14 and Wednesday, June 15 to conduct their ongoing work to represent our Flight Attendants. As part of the meeting, the MEC met with members of inflight, labor relations, and executive management to discuss issues and concerns that are facing our work group and need to be addressed. The next Regular MEC Meeting is scheduled to take place on Tuesday, July 12 and Wednesday, July 13. Please don’t hesitate to reach out to your LEC President if you have any questions.
    AFA Alaska leadership and Alaska Airlines management have reached agreement on a remedy for the delayed May & June bid awards. All Flight Attendants who were active at any point during the May or June 2022 bid months will receive 4.0 TFP on their respective July 20th paychecks. Thank you to the more than 4400 who participated in the “It’s Time to Make It Right!” letter writing campaign, and AFA appreciates management's commitment to doing the right thing in these circumstances.
    Our AFA Reserve Committee Chairpersons met on Thursday, June 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants. The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants. Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!
    Our AFA Human Rights Committee Chairpersons met on Tuesday, May 31 to discuss their ongoing program of work to advance human rights within our workplace and community. The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

    Latest News

    • Supreme Court Ruling on Bernstein v. Virgin America
    • Scheduling Committee Meeting Recap – June 2022
    • AFA Alaska News in Review – June 17, 2022
    • June 2022 MEC Meeting Recap
    • AFA Alaska News in Review – June 10, 2022
    • AFA and Management Agree on a Remedy for the Delayed May & June 2022 Bid Awards
    • Reserve Committee Meeting Recap – 2nd Quarter 2022
    • Human Rights Committee Meeting Recap – 2nd Quarter 2022
    • AFA Alaska News in Review – June 3, 2022
    • Celebrating LGBTQ Pride Month

    Supreme Court Ruling on Bernstein v. Virgin America

    June 30, 2022 Leave a Comment

    The Supreme Court of the United States issued a ruling today that denied an appeal from Alaska Airlines to reconsider a lower court’s ruling in the case of Bernstein v. Virgin America. The lawsuit claimed that various California labor laws had been violated related to wages, hours worked, pay, and meal and rest breaks.  The suit was originally filed against Virgin America and became the responsibility of Alaska Airlines after the merger between the two companies. Management has distributed multiple employee communications complaining that they will now have to obey the law but has not shown that they are focused on practical solutions.  AFA stands ready to work out a solution with management that is compliant with the law and is a mutually agreeable path forward for all stakeholders.

    Scheduling Committee Meeting Recap – June 2022

    June 29, 2022 Leave a Comment

    Scheduling Committee Our AFA Scheduling Committee Chairpersons met on Tuesday, June 28 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding. Your Local Scheduling […]

    June 2022 MEC Meeting Recap

    June 16, 2022

    Master Executive Council (MEC) Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, June 14 and Wednesday, June 15 to conduct their ongoing work to represent our Flight Attendants. As part of the meeting, the MEC met with members of inflight, labor relations, and executive management to discuss issues and concerns that […]

    AFA and Management Agree on a Remedy for the Delayed May & June 2022 Bid Awards

    June 10, 2022

    AFA Alaska leadership and Alaska Airlines management have reached agreement on a remedy for the delayed May & June bid awards. All Flight Attendants who were active at any point during the May or June 2022 bid months will receive 4.0 TFP on their respective July 20th paychecks. Thank you to the more than 4400 who participated in the “It’s Time to Make It Right!” letter writing campaign, and AFA appreciates management’s commitment to doing the right thing in these circumstances.

    Reserve Committee Meeting Recap – 2nd Quarter 2022

    June 10, 2022

    Reserve Committee Our AFA Reserve Committee Chairpersons met on Thursday, June 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants. The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants. Your Local Reserve Committee is available to […]

    Masks Are No Longer Required in Airports or Onboard

    April 18, 2022 By Jeffrey Peterson (MEC President)

    The CDC and TSA report the federal mask mandate is no longer in effect after today’s court ruling. Additionally, Alaska Airlines management just announced via multiple channels that the mask mandate is lifted effective immediately on all aircraft.

    December 2021 MEC Meeting Recap

    December 8, 2021 By Jeffrey Peterson (MEC President)

    December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

    Inflight Leadership Change and the Path Forward

    December 6, 2021 By Jeffrey Peterson (MEC President)

    Master Executive Council (MEC) President Jeffrey Peterson Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president. I may not always be at liberty to communicate the details of every conversation advocating […]

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    Recent Posts

    • Supreme Court Ruling on Bernstein v. Virgin America
    • Scheduling Committee Meeting Recap – June 2022
    • AFA Alaska News in Review – June 17, 2022
    • June 2022 MEC Meeting Recap
    • AFA Alaska News in Review – June 10, 2022
    • AFA and Management Agree on a Remedy for the Delayed May & June 2022 Bid Awards
    • Reserve Committee Meeting Recap – 2nd Quarter 2022
    • Human Rights Committee Meeting Recap – 2nd Quarter 2022
    • AFA Alaska News in Review – June 3, 2022
    • Celebrating LGBTQ Pride Month

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