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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonnie.walters@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
eap@afaalaska.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesa.diaznicolaidis@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
lisa.haugen@afaalaska.org
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
eap@afaalaska.org
(949) 470-0493

Jeanne McCleave, MEC Vice Chairperson
eap@afaalaska.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

AFA Update – September 4, 2020

Posted: September 4, 2020

In This Edition #ReliefNow Rally in Seattle on September 8 National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs A September 11th Anniversary Message from Your AFA EAP #ReliefNow Rally in Seattle on September 8 Government Affairs Committee On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting […]

AFA Update – August 28, 2020

Posted: August 28, 2020

In This Edition Disaster Relief Assistance Information for California Wildfires Scheduling Committee Vice Chairperson – PBS Update on Our PSP Extension Fight Managing the Uncertainty of 2020 Disaster Relief Assistance Information for California Wildfires Our hearts are with everyone who has been affected by the devastating wildfires that continue to affect the state of California. […]

AFA Update – July 13, 2020

Posted: July 13, 2020

In This Edition ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Vanguard Retirement Webinars Telephonic Support Groups for Flight Attendants Ground Commuting During Significant Weather Events  Temporary Requalification (RQ) Training Timeline Modification ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee We need to generate […]

AFA Update – July 2, 2020

Posted: July 2, 2020

In This Edition Tell Congress: Extend the Payroll Support Program Substance Use During COVID-19 Pandemic Vanguard Retirement Webinar—Coming Soon Union Plus Program Hardship Benefits Updated Board of Directors Information The Dues Pie Chart – Where Do My Dues Go? Tell Congress: Extend the Payroll Support Program AFA International The Association of Flight Attendants-CWA, the Association […]

AFA Update – June 12, 2020

Posted: June 12, 2020

In This Edition Black Lives Matter Onboard Fume Events – How To Recognize and Respond AFA EAP Support Services Black Lives Matter By Chip Hestle, MEC Human Rights Committee Chairperson Three words at the center of conversations, not only in the United States of America, but throughout the world. So just what does Black Lives Matter […]

Latest News

AFA Special Update – October 2, 2020

AFA Special Update – October 2, 2020 In This Edition November 2020 Staffing and Scheduling #ExtendPSP #ReliefNow November 2020 Staffing and Scheduling Master Executive Council Very time-sensitive information to report here! At AFA’s request, management has sent an email (“Base Transfers – November”) to Company email addresses, sent another email to involuntarily furloughed (IVF’d) Flight […]

AFA Special Update – September 30, 2020

AFA Special Update – September 30, 2020 In This Edition A Message for Our Departing Early Out Flight Attendants With Hours to Furlough Cliff, Flight Attendants Demand #ReliefNow TAKE ACTION: Keep Calling, Keep Tweeting. Let’s Get It Done. A Message for Our Departing Early Out Flight Attendants Master Executive Council It’s hard to believe it […]

AFA Special Update – September 9, 2020

In This Edition Health and Safety Concerns with Onboard Service Health and Safety Concerns with Onboard Service Master Executive Council (MEC) According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks.  The spread predominantly occurs between people who are in […]

AFA Update – September 4, 2020

In This Edition #ReliefNow Rally in Seattle on September 8 National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs A September 11th Anniversary Message from Your AFA EAP #ReliefNow Rally in Seattle on September 8 Government Affairs Committee On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting […]

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