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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 396-4089, Extension 2

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw (Interim Chair)
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Opportunity to Become a Nationally Certified Peer Recovery Specialist (NCPRSS)

Posted: February 20, 2018

Do You Want to Become a Nationally Certified Peer Recovery Specialist (NCPRSS)? The National Association of Drug and Alcohol Counselors (NAADAC) is offering a ONE-Time test exemption pathway to obtain this certification. This certification will allow you to seek employment /volunteer within substance abuse treatment facilities  that are using recovery peers to support their patients […]

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Protecting Yourself from Sexual Violence

Posted: February 6, 2018

A message from your AFA Employee Assistance Program (EAP) Committee Flight Attendants, both male and female, are not immune from the risks of violence, including sexual assaults. Consider the following statistics on rapes and attempted rapes from the Department of Justice: Every two and a half minutes, somewhere in America, someone is sexually assaulted. Most […]

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[URGENT] ***False Alarm*** re: Ballistic Missile Threat to Hawaiian Islands

Posted: January 13, 2018

The Master Executive Council understands that the entire Hawaiian Island chain was issued a false emergency alert (pushed to all mobile phones) that there was a ballistic missile threat inbound to Hawaii and to seek immediate shelter. The alert falsely indicated that the message was not a drill. However, Alaska Airlines management confirmed that the […]

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Flight Attendant Alert: Changes to DOT Testing Effective January 1, 2018

Posted: December 4, 2017

This message was created by the International Employee Assistance Program (EAP) Department Background The Department of Transportation (DOT) has issued a final notice that four commonly prescribed medications will be added to the DOT testing program effective January 1, 2018. These four medications fall under a category of drugs known as opioids. They include: Hydrocodone […]

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Managing Your Distress In The Aftermath of a Shooting

Posted: October 2, 2017

A message from your AFA Employee Assistance Program (EAP) You may be struggling to understand how a shooting could occur and why such a terrible thing would happen. There may never be satisfactory answers to these questions. We do know, though, that most people will experience a variety of emotions following such a traumatic event. These feelings […]

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Latest News

MEC Grievance Update – Quarter 2, 2018

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The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  Section 20.N.2 of the Flight Attendant Collective Bargaining Agreement (CBA) allows for 10 arbitration dates per year to argue discipline/termination cases and contractual issues.  The newly ratified Joint CBA increases this amount and provides […]

[L-AS] REVISED Pyramid Pay/Payroll Issues Update

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This message is for pre-merger Alaska Airlines Flight Attendants [Note: AFA has reissued this communication with additional information regarding pyramiding pay due to membership feedback.] AFA is working daily on payroll issues.  In January 2018 we mediated payroll issues with management which was overseen by Arbitrator Horowitz.  Many of the payroll resolutions were published in […]

[L-AS] Parking Stipend Errors

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This message is for pre-merger Alaska Airlines Flight Attendants AFA was advised of management errors in processing the $75 parking stipend that is a negotiated part of the Joint Collective Bargaining Agreement (JCBA).  If you requested, but did not receive, your parking stipend for the months of May and/or June, please contact your base supervisor […]

[L-VX] Introducing Your MEC Scheduling Committee Vice Chairperson – Legacy Virgin America

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This message is for pre-merger Virgin America Flight Attendants Your Council 18 and 35 Presidents as well as other members of your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Scheduling Committee Vice Chairperson—Legacy Virgin America position. The MEC would like to thank the candidates who demonstrated willingness to represent […]

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