AFA Alaska

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
You are here: Home / Employee Assistance Program & Professional Standards Committee

website-header-eap

Tools & Resources

What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

Go to top

Who Do I Contact?

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
anc.eap.chair@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon
lax.eap.chair@afaalaska.org
(714) 222-8299

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
pdx.eap.chair@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
san.eap.chair@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Andrea Korican
sea.eap.chair@afaalaska.org
(206) 419-2637

View the SEA Committee List >>

SFO

Jody Ventura
sfo.eap.chair@afaalaska.org
(408) 829-6210

View the SFO Committee List >>

MEC

Lisa Haugen
Andrea Korican
eap@afaalaska.org
(949) 470-0493

Go to top

Links

Go to top

Committee News

View the EAP Committee news archives

Protecting Yourself From Drug-Facilitated Sexual Assault

Posted: October 8, 2025

Understanding Drug-Facilitated Sexual Assault (DFSA) Drug-facilitated sexual assault (DFSA) involves the use of substances to incapacitate someone, making them vulnerable to sexual assault. These substances are often undetectable, having no color, taste, or smell, and can be easily added to drinks. Common Drugs Used in DFSA Important Note: Alcohol significantly enhances the effects of these drugs, […]

Navigating Uncertainty During Terrorism Alerts

Posted: July 11, 2025

As Flight Attendants, we are trained to stay calm in emergencies and act swiftly to protect our passengers and crew. But when terrorism alerts are raised—whether at home or abroad—the anxiety that comes with being away from your loved ones can feel overwhelming. It’s completely natural to feel unsettled or vulnerable in times like these. […]

When Screen Time Becomes Too Much

Posted: June 25, 2025

In today’s digital world, screens are everywhere—our phones, tablets, laptops, and TVs. While technology offers connection, convenience, and entertainment, too much screen time can quietly develop into an unhealthy habit. Screen addiction isn’t always obvious at first, but over time, it can affect your physical health, mental well-being, relationships, and productivity. Here are key warning […]

Upcoming AFA Alaska Phone and Email Outages

Posted: March 18, 2025

This message is for pre-merger Alaska Flight Attendants As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email […]

Resources For Those Affected By The Southern California Wildfires

Posted: January 17, 2025

Employee Assistance Program (EAP)/Professional Standards Committee More than 2,000 homes, businesses and other buildings have been destroyed or damaged in wildfires ravaging communities across Los Angeles County, displacing at least 150,000 people, including restaurant workers and ROC United members, who have had to evacuate or have lost their homes.  The Restaurant Opportunities Center (ROC) of […]

U.S. Customs & Border Protection Gender Code Requirement

Recently, U.S. Customs and Border Protection (CBP) announced changes to the rules surrounding how airlines report information about passengers and crew before flights. This system is called the Advance Passenger Information System, or APIS. These changes are in response to a Presidential Executive Order. What is APIS? APIS is a system that airlines are legally […]

Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025

Our AFA Inflight Service Committee holds regular meetings and discussions with management to receive updates, address Flight Attendant concerns, and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular update is centered on the […]

SEA Domicile Negotiations – October 2025

The recent meetings of the SEA Domicile Negotiating Committee in Seattle and Honolulu highlighted both progress and persistent challenges in negotiations with management. While there has been advancement on some issues, significant concerns remain. Key topics under discussion include the transfer processes, return options to HNL or LAX, staffing, moving expenses, and safeguarding existing bases. Our committee prepares for the next round of negotiations in Seattle during the week of October 20.

Protecting Yourself From Drug-Facilitated Sexual Assault

Understanding Drug-Facilitated Sexual Assault (DFSA) Drug-facilitated sexual assault (DFSA) involves the use of substances to incapacitate someone, making them vulnerable to sexual assault. These substances are often undetectable, having no color, taste, or smell, and can be easily added to drinks. Common Drugs Used in DFSA Important Note: Alcohol significantly enhances the effects of these drugs, […]

Government Affairs Committee Update – 4th Quarter 2025

An update on what our Government Affairs Committee has been working on this quarter. Thank you to all our Members who remain engaged and to all our volunteers and Committee Members for dedicating their time representing our Members, advocating for the safety and advancement of our careers while strengthening our labor movement every single day […]

Recent Posts

News By Month

News By Category

AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
Sign Up for Emails
Sign Up for Text Updates