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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
anc.eap.chair@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
lax.eap.chair@afaalaska.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
pdx.eap.chair@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
san.eap.chair@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
sea.eap.chair@afaalaska.org
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Cummings
sfo.eap.chair@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
Jeanne McCleave, MEC Vice Chairperson
eap@afaalaska.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Mental Health Resolutions for the New Year

Posted: December 16, 2021

The New Year is not just a ritual. It is the celebration of new hopes and dreams. It is an opportunity to start with a clean slate. Typically, New Year resolutions tend to focus on weight, general health and finances.   But, what might the new year offer us if we used it as an opportunity to commit to improvements in our emotional and mental well-being.  Below are seven positive mental health resolutions that you can borrow for your new year.

AFA Alaska Update – October 15, 2021

Posted: October 15, 2021

In This Edition System Board of Adjustment Interviews Reminder: Zika Letter of Agreement Understanding Panic Disorder System Board of Adjustment Interviews Master Executive Council (MEC) The Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment. Scope Members are to serve on the System […]

AFA Alaska Update – September 30, 2021

Posted: September 30, 2021

In This Edition URGENT: No More Shutdowns Having Difficulty Working with a Fellow Crew Member? How AFA Dues Deductions Work URGENT: No More Shutdowns AFA International Unless Congress acts before Thursday night (midnight, Friday morning), the federal government will shut down again. We need to make it clear: federal shutdowns are unacceptable. Aviation workers ended […]

AFA Alaska Update – September 3, 2021

Posted: September 3, 2021

In This Edition September 11th Unity Remembrance Pin Uniform Quality Issues – Your Help Is Needed! Hotel Resources & Safety Reminders Personal Strategies for Approaching the Anniversary of September 11th September 11th Unity Remembrance Pin AFA International Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) […]

AFA Alaska Update – August 6, 2021

Posted: August 6, 2021

In This Edition PBS Subcommittee Member Interviews Let’s Talk About Eating Disorders PBS Subcommittee Member Interviews Master Executive Council (MEC) Background The PBS Subcommittee, part of the MEC Scheduling Committee, works with the company and the Inflight Crew Planning Department to maintain the company’s preferential bidding system (PBS) and oversee the bidding and bid award […]

2022 College Scholarship Opportunities

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As an AFA and CWA Member, you and/or certain eligible dependents have the opportunities for at least three different scholarships. An additional opportunity, the Union Plus Free College Benefit, offers the ability to earn a degree with no out of pocket expense for tuition, fees, and e-books. Check out the links below for eligibility requirements, application information, and other important details for each opportunity.

Air Safety, Health, & Security Committee Meeting Recap – 1st Quarter 2022

Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, January 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Reporting safety concerns is more important than ever given the challenges we are currently facing as a work group.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

Grievance Committee Update – 3rd and 4th Quarters 2021

Our Grievance Committee works to protect all Flight Attendants from arbitrary and unjust disciplinary action and to uphold our collective bargaining agreement.  This update provides a short summary of the committee’s work over the past two quarters. Management has issued discipline lately for a variety of reasons.  Read on for more information about the reasons why management is disciplining and terminating Flight Attendants. If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Online Support Center.  AFA Representatives review each report submitted and will follow up to help you determine options and a course of action. 

Recurrent Training 2022

The 2022 Recurrent Training (RT) program is underway at all training locations.  Read on for information about preflight oral evaluations and acceptable deviations to emergency evacuations commands. For those who are attending RT in Seattle, be aware that the training facility has moved this year.  Check the RT website for information about the new location, directions, and parking. Safety measures such as continued social distancing and HEPA filtration systems in RT classrooms will be in place as a result of AFA advocacy.  These measures should be in place as of January 12. 

Human Rights Committee Meeting Recap – 4th Quarter 2021 (Rescheduled)

Our AFA Human Rights Committee Chairpersons met on Tuesday, January 11 to discuss their ongoing program of work to advance human rights within our workplace and community. The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have been brought forward.  The meeting with management was originally scheduled to be held on December 6 but was cancelled at the last minute due to inflight management changes that took place at around the same time. If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

December 2021 MEC Meeting Recap

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December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

Inflight Leadership Change and the Path Forward

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Master Executive Council (MEC) President Jeffrey Peterson Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president. I may not always be at liberty to communicate the details of every conversation advocating […]

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