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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 396-4089, Extension 2

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

De-Stress Your Holidays

Posted: December 12, 2018

This information is provided by your Employee Assistance Program (EAP)/Professional Standards Committee. The holidays can be fun, but they also can be a source of great stress. Below are some common holiday stressors and suggestions for managing them.   How Can You Deal With Difficult Family Interactions During the Holidays? Being realistic is the first step. […]

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Information about CBD Oils and Drug Testing

Posted: October 29, 2018

There has been a lot of interest recently in marijuana oils and products containing Cannabidiol (CBD).  CBD is a different chemical compound than tetrahydrocannabinol (THC), the primary psychoactive component of the marijuana plant. You may have read about such products or seen them in the news. It is important to know that CBD oils and […]

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Horizon Air Aircraft Incident – Update 4

Posted: August 11, 2018

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing […]

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Horizon Air Aircraft Incident – Update 3

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. This will be the final MEC update tonight regarding […]

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Horizon Air Aircraft Incident – Update 2

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A few important points: AFA is currently mobilizing EAP resources. If you or one of your colleagues needs to talk to […]

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Latest News

MEC Grievance Committee Assistant Interviews

By

Background The MEC Grievance Committee Assistant is responsible for providing administrative support to the MEC Grievance Committee and Local Grievance Committees.  The Assistant works closely with the MEC Grievance Committee Chairperson, Local Grievance Committee Chairpersons, Scheduling Committee, and Reserve Committee to ensure Flight Attendant receive the best possible representation. Qualifications Robust working knowledge of the Flight […]

SFO Co-Terminal Negotiations

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Management has recently approached AFA regarding their desire to negotiate a co-terminal agreement for the SFO domicile.  Alaska Airlines currently operates a co-terminal agreement at LAX, which allows pairings to be built to begin and end at co-terminal airports through the Los Angeles metropolitan area.  If adopted, an SFO co-terminal agreement would allow a similar arrangement for […]

Dynamic Contractual Waiver Due to ANC Earthquakes Extended

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The Master Executive Council (MEC) has approved an extension to the dynamic contractual waiver due to the earthquake and subsequent aftershocks in Anchorage, AK yesterday and today. The contractual duty day and rest requirements are waived ‘down’ to Federal Air Regulations (FARs) for the narrow purposes of facilitating avoiding ANC layovers and to keep the […]

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