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        You are here: Home / Employee Assistance Program & Professional Standards Committee

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        • What Does This Committee Do?
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        What Does This Committee Do?
        The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

        Download the EAP Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Assessment, Support, and Referral Services
          • Assist members in identifying and developing an action plan to address personal and work-related concerns
          • Provide support to a troubled flight attendant (TFA) during the problem resolution process
          • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
        • Professional Standards
          • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
        • Critical Incident Response
          • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
        Why Would I Contact This Committee?

        The EAP and Professional Standards Committee is available to help you with:

        • Personal and work problems
        • Support after a critical incident
        • Assistance in conflict situations with coworkers (F/A and pilots)

        Go to top

        Who Do I Contact?

        For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Bonnie Walters
        anc.eap.chair@afaalaska.org

        View the ANC Committee List >>

        LAX

        Ava McWilliams Ellington
        lax.eap.chair@afaalaska.org

        View the LAX Committee List >>

        PDX

        Contesa Diaz-Nicolaidis
        pdx.eap.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Rex Hampton
        san.eap.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Andrea Korican
        sea.eap.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Jody Ventura
        sfo.eap.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Melanie Buker
        Elizabeth Dillon
        eap@afaalaska.org
        (949) 470-0493

        Go to top

        Links

        • AFA International EAP Department
        Go to top

        Committee News

        View the EAP Committee news archives

        Using Apps to Support New Year Wellness Goals

        Posted: January 9, 2026

        The start of a new year often brings renewed goals around improved physical and mental well-being. Many people use apps to help with these goals. Here are some popular free wellness apps to try this year that can support your health, sleep, and daily routines. Most have strong free features, and some offer additional options […]

        Staying Balanced During The Holidays

        Posted: December 10, 2025

        Let joy, not pressure, lead the way. The holiday season is a special time for joy, connection, and celebration. But let’s be honest—it can sometimes feel a bit overwhelming, even for the most grounded among us. With family gatherings, work commitments, and financial worries, finding balance isn’t always easy. Here are some practical tips to […]

        Meet Our Pre-Merger Alaska Committee Chairpersons

        Posted: December 9, 2025

        This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few weeks and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that highlight their […]

        Pre-Merger Alaska MEC Committee Chairperson Election Results

        Posted: December 3, 2025

        This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee Chairperson positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After […]

        Apps To Help You Save Money On Food

        Posted: November 6, 2025

        Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – April 3, 2026
        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026
        • Elections Update: Nominations Now Open
        • Nominations Now Open for Council 19 Elections
        • Pre-Merger Hawaiian Inflight Service Committee Update – March 2026
        • President’s Message Regarding Action At BOD
        • AFA News in Review – March 27, 2026
        • Joint Contract Negotiations Session 13 – March 2026
        • Council 39 March 2026 Update
        • Scheduling Committee Meeting Recap – March 2026

        Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

        April 2, 2026

        On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human […]

        Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

        March 30, 2026

        Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews. As the work of the merger progresses, we […]

        Joint Contract Negotiations Session 13 – March 2026

        March 27, 2026

        Our JNC met this week for three days of collective bargaining with management. The JNC focused on clarifying questions about moving expenses and presented a proposal for Sick Leave, using feedback from Flight Attendants to guide improvements. The Committee is working to incorporate the strongest elements from both contracts to ensure better support for all members.

        Scheduling Committee Meeting Recap – March 2026

        March 27, 2026

        This message is for pre-merger Alaska Flight Attendants On Tuesday, March 24, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

        Air Safety, Health, & Security Committee Meeting Recap – March 2026

        March 26, 2026

        On Thursday, March 19, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Bradley Young (SFO), Carin Merritt (LAX pmAS), David Lake (SEA pmAS), Deb Wallstrom (ANC), Eva Gatus […]

        Recent Posts

        • AFA News in Review – April 3, 2026
        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026
        • Elections Update: Nominations Now Open
        • Nominations Now Open for Council 19 Elections
        • Pre-Merger Hawaiian Inflight Service Committee Update – March 2026
        • President’s Message Regarding Action At BOD
        • AFA News in Review – March 27, 2026
        • Joint Contract Negotiations Session 13 – March 2026
        • Council 39 March 2026 Update
        • Scheduling Committee Meeting Recap – March 2026
        • Air Safety, Health, & Security Committee Meeting Recap – March 2026
        • Hawaiian Seattle Domicile Council 43 and Council 47 Meeting Recap
        • 2025-2028 CBA Final Document
        • AFA News in Review – March 20, 2026
        • MEC Town Hall Video and Q&A Recap – March 3, 2026

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