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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 396-4089, Extension 2

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Information about CBD Oils and Drug Testing

Posted: October 29, 2018

There has been a lot of interest recently in marijuana oils and products containing Cannabidiol (CBD).  CBD is a different chemical compound than tetrahydrocannabinol (THC), the primary psychoactive component of the marijuana plant. You may have read about such products or seen them in the news. It is important to know that CBD oils and […]

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Horizon Air Aircraft Incident – Update 4

Posted: August 11, 2018

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing […]

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Horizon Air Aircraft Incident – Update 3

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. This will be the final MEC update tonight regarding […]

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Horizon Air Aircraft Incident – Update 2

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A few important points: AFA is currently mobilizing EAP resources. If you or one of your colleagues needs to talk to […]

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Horizon Air Aircraft Incident

Posted: August 10, 2018

Alaska Airlines has just released the following statement: “We are aware of an incident involving an unauthorized take-off of a Horizon Air Q400. We believe there are no passengers on board. More information as we learn more.” Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A […]

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Latest News

Air Quality Information & Update

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Due to the recent spike in cabin air fume events, your AFA Air Safety, Health, and Security Committee (ASHSC) has been working diligently to assist with all fume events by continuing with our normal procedure of contacting the affected crews, offering support, educating, and providing tools and resources for responding to these events. Resources Available […]

MEC Grievance Update – Quarter 3, 2018

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The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  Section 20.N.2 of the Flight Attendant Collective Bargaining Agreement (CBA) allows for 10 arbitration dates per year to argue discipline/termination cases and contractual issues.  The ratified Joint CBA increases this amount and provides for […]

Information about CBD Oils and Drug Testing

By

There has been a lot of interest recently in marijuana oils and products containing Cannabidiol (CBD).  CBD is a different chemical compound than tetrahydrocannabinol (THC), the primary psychoactive component of the marijuana plant. You may have read about such products or seen them in the news. It is important to know that CBD oils and […]

[L-AS] November 2018 PBS Bid Awards

By

This message is for Legacy Alaska Airlines (L-AS) Flight Attendants Trouble with the November 2018 PBS bid award The Master Executive Council (MEC) was informed on Friday, October 12, 2018, that the wrong one-position (“D”) pairing file was loaded into NAVBLUE PBS.  That file did not contain all the one-position flights—in excess of 1000—requiring staffing […]

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