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        You are here: Home / Employee Assistance Program & Professional Standards Committee

        website-header-eap

        • What Does This Committee Do?
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        What Does This Committee Do?
        The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

        Download the EAP Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Assessment, Support, and Referral Services
          • Assist members in identifying and developing an action plan to address personal and work-related concerns
          • Provide support to a troubled flight attendant (TFA) during the problem resolution process
          • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
        • Professional Standards
          • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
        • Critical Incident Response
          • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
        Why Would I Contact This Committee?

        The EAP and Professional Standards Committee is available to help you with:

        • Personal and work problems
        • Support after a critical incident
        • Assistance in conflict situations with coworkers (F/A and pilots)

        Go to top

        Who Do I Contact?

        For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Bonnie Walters
        anc.eap.chair@afaalaska.org
        (907) 230-7208

        View the ANC Committee List >>

        LAX

        Elizabeth Dillon
        lax.eap.chair@afaalaska.org
        (714) 222-8299

        View the LAX Committee List >>

        PDX

        Contesa Diaz-Nicolaidis
        pdx.eap.chair@afaalaska.org
        (503) 970-6873

        View the PDX Committee List >>

        SAN

        Melanie Buker
        san.eap.chair@afaalaska.org
        (208) 890-1849‬

        View the SAN Committee List >>

        SEA

        Andrea Korican
        sea.eap.chair@afaalaska.org
        (206) 419-2637

        View the SEA Committee List >>

        SFO

        Jody Ventura
        sfo.eap.chair@afaalaska.org
        (408) 829-6210

        View the SFO Committee List >>

        MEC

        Lisa Haugen
        Andrea Korican
        eap@afaalaska.org
        (949) 470-0493

        Go to top

        Links

        • AFA International EAP Department
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        Committee News

        View the EAP Committee news archives

        Staying Balanced During The Holidays

        Posted: December 10, 2025

        Let joy, not pressure, lead the way. The holiday season is a special time for joy, connection, and celebration. But let’s be honest—it can sometimes feel a bit overwhelming, even for the most grounded among us. With family gatherings, work commitments, and financial worries, finding balance isn’t always easy. Here are some practical tips to […]

        Meet Our Pre-Merger Alaska Committee Chairpersons

        Posted: December 9, 2025

        This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few weeks and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that highlight their […]

        Pre-Merger Alaska MEC Committee Chairperson Election Results

        Posted: December 3, 2025

        This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee Chairperson positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After […]

        Apps To Help You Save Money On Food

        Posted: November 6, 2025

        Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

        Pre-Merger Alaska MEC Committee Interviews—December 2025

        Posted: November 5, 2025

        This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

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        Latest News

        • Hawaiian Flight Attendant Seattle Domicile LOA Session #2 Virtual Roadshow Reminder
        • Reserve Committee Meeting Recap – 4th Quarter 2025
        • Inflight Service Committee Meeting Recap – 4th Quarter 2025
        • AFA News in Review – December 12, 2025
        • Joint Contract Negotiations Session 10 – December 2025
        • Human Rights & Equity Committee Meeting Recap – 4th Quarter 2025
        • Staying Balanced During The Holidays
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #1 Roadshow Recording
        • Seattle Domicile Negotiating Committee Question and Answer (Q and A) Update – December 9, 2025
        • Meet Our Pre-Merger Alaska Committee Chairpersons

        Hawaiian Flight Attendant Seattle Domicile LOA Session #2 Virtual Roadshow Reminder

        December 17, 2025

        Hawaiian Airlines Flight Attendants are invited to join the SEA LOA Roadshow Session #2. Don’t miss this important webinar designed to keep you informed and connected.

        Reserve Committee Meeting Recap – 4th Quarter 2025

        December 15, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, December 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present […]

        Inflight Service Committee Meeting Recap – 4th Quarter 2025

        December 15, 2025

        On Thursday, December 4, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), and Andrew Malone (SAN). MEC […]

        Joint Contract Negotiations Session 10 – December 2025

        December 12, 2025

        The Joint Negotiating Committee (JNC) met with management this week to continue bargaining sessions in Seattle, WA. Discussions focused on narrowing issues in Leaves of Absence, Association General, and reviewing vacation provisions as part of the joint contract process.

        Human Rights & Equity Committee Meeting Recap – 4th Quarter 2025

        December 12, 2025

        On Monday, December 8, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Trista Vanta (SFO), and Yan Yan Teague (SEA). MEC Human […]

        Recent Posts

        • Hawaiian Flight Attendant Seattle Domicile LOA Session #2 Virtual Roadshow Reminder
        • Reserve Committee Meeting Recap – 4th Quarter 2025
        • Inflight Service Committee Meeting Recap – 4th Quarter 2025
        • AFA News in Review – December 12, 2025
        • Joint Contract Negotiations Session 10 – December 2025
        • Human Rights & Equity Committee Meeting Recap – 4th Quarter 2025
        • Staying Balanced During The Holidays
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #1 Roadshow Recording
        • Seattle Domicile Negotiating Committee Question and Answer (Q and A) Update – December 9, 2025
        • Meet Our Pre-Merger Alaska Committee Chairpersons
        • Meet Our Merged MEC Committee Chairpersons & Representatives
        • AFA News in Review – December 5, 2025
        • Hotel Committee Meeting Recap – December 2025
        • MEC Reserve Committee Vice Chairperson—New Hire & Probation Interviews – January 2026
        • Pre-Merger Alaska MEC Committee Chairperson Election Results

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