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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
anc.eap.chair@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
lax.eap.chair@afaalaska.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
pdx.eap.chair@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
san.eap.chair@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
sea.eap.chair@afaalaska.org
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Cummings
sfo.eap.chair@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
Jeanne McCleave, MEC Vice Chairperson
eap@afaalaska.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

AFA Update – March 19, 2021

Posted: March 19, 2021

In This Edition How the First Amendment Applies in the Workplace Benefits Enrollment Upon Returning from a Leave of Absence (including EVF or ELOA) What’s the Difference Between a Fear and a Phobia? REMINDER: Scholarship Opportunities How the First Amendment Applies in the Workplace Grievance Committee The Grievance Committee is hearing a lot of chatter […]

AFA Update – February 19, 2021

Posted: February 19, 2021

In This Edition COVID Vaccine Information for Flight Attendants REMINDER: Scholarship Opportunities Free Training to Former Cabin Crew Transitioning into Job Market Relaxation Exercises – An Essential Tool for Flight Attendants COVID Vaccine Information for Flight Attendants Master Executive Council (MEC) On February 10, AFA International published an AFA Interactive e-mail newsletter with an overview […]

AFA Update – December 11, 2020

Posted: December 11, 2020

In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

AFA Update – September 4, 2020

Posted: September 4, 2020

In This Edition #ReliefNow Rally in Seattle on September 8 National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs A September 11th Anniversary Message from Your AFA EAP #ReliefNow Rally in Seattle on September 8 Government Affairs Committee On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting […]

AFA Update – August 28, 2020

Posted: August 28, 2020

In This Edition Disaster Relief Assistance Information for California Wildfires Scheduling Committee Vice Chairperson – PBS Update on Our PSP Extension Fight Managing the Uncertainty of 2020 Disaster Relief Assistance Information for California Wildfires Our hearts are with everyone who has been affected by the devastating wildfires that continue to affect the state of California. […]

Latest News

AFA Alaska Contract Extension 2021 Tentative Agreement Update – April 9, 2021

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AFA Alaska Contract Extension 2021 Tentative Agreement Update – April 9, 2021 Master Executive Council In This Edition First Virtual Roadshow Recording and Transcript Posted Second Virtual Roadshow and Special Guest Panelists First Virtual Roadshow Recording and Transcript Posted The first virtual roadshow session took place earlier today, Friday, April 9th at 10am PT via […]

AFA Alaska Special Negotiations Update – Potential One-Year Contract Extension

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In This Edition Tentative Agreement for a One-Year Contract Extension Contract Extension 2021 Webpage Tentative Agreement for a One-Year Contract Extension Master Executive Council Earlier this week, AFA and Alaska Airlines management reached an agreement in concept on a one-year extension to the contract. Your Local Executive Council (LEC) presidents, who are the directly elected […]

AFA Update – March 19, 2021

In This Edition How the First Amendment Applies in the Workplace Benefits Enrollment Upon Returning from a Leave of Absence (including EVF or ELOA) What’s the Difference Between a Fear and a Phobia? REMINDER: Scholarship Opportunities How the First Amendment Applies in the Workplace Grievance Committee The Grievance Committee is hearing a lot of chatter […]

AFA Update – February 19, 2021

In This Edition COVID Vaccine Information for Flight Attendants REMINDER: Scholarship Opportunities Free Training to Former Cabin Crew Transitioning into Job Market Relaxation Exercises – An Essential Tool for Flight Attendants COVID Vaccine Information for Flight Attendants Master Executive Council (MEC) On February 10, AFA International published an AFA Interactive e-mail newsletter with an overview […]

Presidents’ Day Weekend 2021 Pacific Northwest Snowstorm

Presidents’ Day Weekend 2021 Pacific Northwest Snowstorm A Storm for the Record Books What a weekend! The recent Pacific Northwest (PNW) snowstorm was one for the record books, so the systemwide severe irregular operations were not terribly surprising. That being said, it’s clear the operation became profoundly broken at various points: Crew Scheduling “perma hold” […]

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