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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonnie.walters@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
eap@afaalaska.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesa.diaznicolaidis@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
lisa.haugen@afaalaska.org
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
eap@afaalaska.org
(949) 470-0493

Jeanne McCleave, MEC Vice Chairperson
eap@afaalaska.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

AFA Update – December 11, 2020

Posted: December 11, 2020

In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

AFA Update – September 4, 2020

Posted: September 4, 2020

In This Edition #ReliefNow Rally in Seattle on September 8 National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs A September 11th Anniversary Message from Your AFA EAP #ReliefNow Rally in Seattle on September 8 Government Affairs Committee On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting […]

AFA Update – August 28, 2020

Posted: August 28, 2020

In This Edition Disaster Relief Assistance Information for California Wildfires Scheduling Committee Vice Chairperson – PBS Update on Our PSP Extension Fight Managing the Uncertainty of 2020 Disaster Relief Assistance Information for California Wildfires Our hearts are with everyone who has been affected by the devastating wildfires that continue to affect the state of California. […]

AFA Update – July 13, 2020

Posted: July 13, 2020

In This Edition ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Vanguard Retirement Webinars Telephonic Support Groups for Flight Attendants Ground Commuting During Significant Weather Events  Temporary Requalification (RQ) Training Timeline Modification ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee We need to generate […]

AFA Update – July 2, 2020

Posted: July 2, 2020

In This Edition Tell Congress: Extend the Payroll Support Program Substance Use During COVID-19 Pandemic Vanguard Retirement Webinar—Coming Soon Union Plus Program Hardship Benefits Updated Board of Directors Information The Dues Pie Chart – Where Do My Dues Go? Tell Congress: Extend the Payroll Support Program AFA International The Association of Flight Attendants-CWA, the Association […]

Latest News

Recurrent Training 2021

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Recurrent Training 2021 Master Executive Council (MEC) + Inflight Training Committee + Air, Safety, Health and Security Committee (ASHSC) In This Edition Early Success Rates Look Promising COVID-19 Risk Mitigations Written Exam Practice Questions and Answers Adequate “Hands-On” Time Prior to Emergency Evacuation Evaluations Acceptable Deviations to Emergency Evacuation Commands Requalification Training (RQ) Early Success […]

AFA Alaska Negotiations Update – December 17, 2020

AFA Alaska Negotiations Update – December 17, 2020 Master Executive Council In This Edition Updated Contract Negotiations Timeline Negotiations Delayed Until September 1, 2021 Overview of the Railway Labor Act Updated Contract Negotiations Timeline 1st round Negotiating Committee interviews – March & April 2020 Full pay scale increase of 2.5% – December 17, 2020 – […]

AFA Update – December 11, 2020

In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

AFA Update – November 20, 2020

In This Edition Grievance Committee Update Grievance Committee Update Grievance Committee The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues.  Termination cases are typically prioritized in order to […]

AFA Alaska Update – November 12, 2020

AFA Alaska Update – November 12, 2020 In This Edition Annual Benefits Open Enrollment COVID-19 Pandemic Update Recurrent Training Update AFA Disaster Relief – Multiple Disasters Union Plus Holiday Giveback Annual Benefits Open Enrollment Benefits Committee Annual Benefits Open Enrollment is underway, and you have until November 18, 2020 to make changes to your benefits for […]

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