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        You are here: Home / Employee Assistance Program & Professional Standards Committee

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        • What Does This Committee Do?
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        What Does This Committee Do?
        The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

        Download the EAP Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Assessment, Support, and Referral Services
          • Assist members in identifying and developing an action plan to address personal and work-related concerns
          • Provide support to a troubled flight attendant (TFA) during the problem resolution process
          • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
        • Professional Standards
          • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
        • Critical Incident Response
          • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
        Why Would I Contact This Committee?

        The EAP and Professional Standards Committee is available to help you with:

        • Personal and work problems
        • Support after a critical incident
        • Assistance in conflict situations with coworkers (F/A and pilots)

        Go to top

        Who Do I Contact?

        For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Bonnie Walters
        anc.eap.chair@afaalaska.org
        (907) 230-7208

        View the ANC Committee List >>

        LAX

        Elizabeth Dillon
        lax.eap.chair@afaalaska.org
        (714) 222-8299

        View the LAX Committee List >>

        PDX

        Contesa Diaz-Nicolaidis
        pdx.eap.chair@afaalaska.org
        (503) 970-6873

        View the PDX Committee List >>

        SAN

        Melanie Buker
        san.eap.chair@afaalaska.org
        (208) 890-1849‬

        View the SAN Committee List >>

        SEA

        Andrea Korican
        sea.eap.chair@afaalaska.org
        (206) 419-2637

        View the SEA Committee List >>

        SFO

        Jody Ventura
        sfo.eap.chair@afaalaska.org
        (408) 829-6210

        View the SFO Committee List >>

        MEC

        Lisa Haugen
        Andrea Korican
        eap@afaalaska.org
        (949) 470-0493

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        Links

        • AFA International EAP Department
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        Committee News

        View the EAP Committee news archives

        Navigating Uncertainty During Terrorism Alerts

        Posted: July 11, 2025

        As Flight Attendants, we are trained to stay calm in emergencies and act swiftly to protect our passengers and crew. But when terrorism alerts are raised—whether at home or abroad—the anxiety that comes with being away from your loved ones can feel overwhelming. It’s completely natural to feel unsettled or vulnerable in times like these. […]

        When Screen Time Becomes Too Much

        Posted: June 25, 2025

        In today’s digital world, screens are everywhere—our phones, tablets, laptops, and TVs. While technology offers connection, convenience, and entertainment, too much screen time can quietly develop into an unhealthy habit. Screen addiction isn’t always obvious at first, but over time, it can affect your physical health, mental well-being, relationships, and productivity. Here are key warning […]

        Upcoming AFA Alaska Phone and Email Outages

        Posted: March 18, 2025

        This message is for pre-merger Alaska Flight Attendants As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email […]

        Resources For Those Affected By The Southern California Wildfires

        Posted: January 17, 2025

        Employee Assistance Program (EAP)/Professional Standards Committee More than 2,000 homes, businesses and other buildings have been destroyed or damaged in wildfires ravaging communities across Los Angeles County, displacing at least 150,000 people, including restaurant workers and ROC United members, who have had to evacuate or have lost their homes.  The Restaurant Opportunities Center (ROC) of […]

        Building Resilience: A New Year’s Guide for Flight Attendants

        Posted: January 16, 2025

        Employee Assistance Program (EAP)/Professional Standards Committee As a Flight Attendant, resilience is one of your greatest tools. The nature of the profession —long hours, irregular schedules, and dealing with diverse passenger needs—can be taxing. Building resilience ensures you can handle challenges effectively while maintaining your well-being. In addition to prioritizing your physical health, below are […]

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        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Inflight Service Committee Meeting Recap – 3rd Quarter 2025
        • Vacation Survey Closing Soon
        • Meet Our Merged MEC Committee Chairpersons
        • Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025
        • AFA News in Review – September 19, 2025
        • Pre-Merger Alaska MEC Committee Election Results
        • Merged MEC Committee Chairperson Election Results

        Scheduling Committee Meeting Recap – September 2025

        September 25, 2025

        This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

        Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

        September 24, 2025

        This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Vacation Survey Closing Soon

        September 23, 2025

        There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

        Meet Our Merged MEC Committee Chairpersons

        September 23, 2025

        We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on October 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

        Recent Posts

        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Inflight Service Committee Meeting Recap – 3rd Quarter 2025
        • Vacation Survey Closing Soon
        • Meet Our Merged MEC Committee Chairpersons
        • Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025
        • AFA News in Review – September 19, 2025
        • Pre-Merger Alaska MEC Committee Election Results
        • Merged MEC Committee Chairperson Election Results
        • Election Notice: Alaska + Hawaiian MEC Officer Elections
        • SEA Domicile Negotiations – September 2025 Update #2
        • Reserve Committee Meeting Recap – 3rd Quarter 2025
        • Celebrating Hispanic-Latinx Heritage Month
        • AFA News in Review – September 12, 2025

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