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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 396-4089, Extension 2

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw (Interim Chair)
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Horizon Air Aircraft Incident – Update 4

Posted: August 11, 2018

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing […]

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Horizon Air Aircraft Incident – Update 3

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. This will be the final MEC update tonight regarding […]

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Horizon Air Aircraft Incident – Update 2

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A few important points: AFA is currently mobilizing EAP resources. If you or one of your colleagues needs to talk to […]

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Horizon Air Aircraft Incident

Posted: August 10, 2018

Alaska Airlines has just released the following statement: “We are aware of an incident involving an unauthorized take-off of a Horizon Air Q400. We believe there are no passengers on board. More information as we learn more.” Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A […]

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Opportunity to Become a Nationally Certified Peer Recovery Specialist (NCPRSS)

Posted: February 20, 2018

Do You Want to Become a Nationally Certified Peer Recovery Specialist (NCPRSS)? The National Association of Drug and Alcohol Counselors (NAADAC) is offering a ONE-Time test exemption pathway to obtain this certification. This certification will allow you to seek employment /volunteer within substance abuse treatment facilities  that are using recovery peers to support their patients […]

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Latest News

[L-VX] GDOs, Year-End Overlap Vacation Days and Work Rules v5 Amendments

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GDOs and 2019-2020 Year-End Overlap Vacation Days Vacation bidding for Legacy Virgin America (L-VX) Flight Attendants opens on Friday, September 28, 2018. There are a few changes to how Guaranteed Days Off (GDOs) and year-end overlap 2019-2020 vacation days will be handled in preparation for transition to Alaska Airlines systems and contractual coverage under the […]

Horizon Air Aircraft Incident – Update 4

By

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing […]

Horizon Air Aircraft Incident – Update 3

By

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. This will be the final MEC update tonight regarding […]

Horizon Air Aircraft Incident – Update 2

By

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ Please be assured that AFA is aware of the incident and has mobilized our critical incident response. A few important points: AFA is currently mobilizing EAP resources. If you or one of your colleagues needs to talk to […]

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