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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

AFA Update – August 30, 2019

Posted: August 30, 2019

In this edition: finding the contract on the IMD, KCM update, personal strategies for the anniversary of 9/11, MEC officer elections

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AFA Update – July 19, 2019

Posted: July 19, 2019

In This Edition Cabin Air Quality Reporting Form Air Quality Fume Event Q&A Let’s Talk It Out–AFA Professional Standards Cabin Air Quality Reporting Form Air Safety, Health, & Security Committee (ASHSC) – Air Quality Subcommittee On June 10, 2019, management issued Emergency Interim Bulletin (EIB) 19-11 regarding Cabin Air Quality.  This EIB was subsequently incorporated into the […]

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AFA Reminders – May 30, 2019

Posted: May 30, 2019

In this edition: AFA Census closes on May 31 Report adjoining hotel rooms on CrewCare FDA requires stronger warnings about rare but serious incidents related to sleep medications AFA Census closes on May 31! The Association of Flight Attendants-CWA 2019 Census is a project to better understand the demographic make-up of our union, including your […]

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Building Better Working Relationships

Posted: February 5, 2019

A message from your AFA Employee Assistance Program (EAP) Committee Human are naturally social creatures – we crave friendship and positive interactions, just as we do food and water. So it makes sense that the better our relationships are at work, the happier and more productive we’re going to be. Good working relationships give us […]

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De-Stress Your Holidays

Posted: December 12, 2018

This information is provided by your Employee Assistance Program (EAP)/Professional Standards Committee. The holidays can be fun, but they also can be a source of great stress. Below are some common holiday stressors and suggestions for managing them.   How Can You Deal With Difficult Family Interactions During the Holidays? Being realistic is the first step. […]

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Latest News

AFA Update – September 13, 2019

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In This Edition Contractual Supporting Documents Reminder: New KCM Identification Requirements FAA Responds to AFA Advocacy to Move on 10 Hours Rest Implementation Contractual Supporting Documents Contract Committee When there is a disagreement or difference of opinion regarding the intent of contractual language or how a contractual provision should be applied, AFA and management work […]

Hurricane Dorian

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AFA leadership has been in contact with Alaska Airlines management all weekend as we actively monitor Hurricane Dorian’s path. Management has just announced the first Dorian-related cancellation, which is AS 1074 SEA-FLL tomorrow morning (Monday, September 2, 2019). More cancellations and re-routes are likely in the coming days. As a precaution, AFA and management have […]

SFO Co-Terminal Negotiations Update

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Back in January, AFA communicated that management had approached AFA regarding their desire to negotiate a co-terminal agreement for the SFO domicile. Read more > The Master Executive Council (MEC) then conducted interviews for three Special Negotiating Committee (SNC) members and appointed them in February. Read more > The SFO Co-term SNC met in early […]

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