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        You are here: Home / Employee Assistance Program & Professional Standards Committee

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        • What Does This Committee Do?
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        What Does This Committee Do?
        The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

        Download the EAP Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Assessment, Support, and Referral Services
          • Assist members in identifying and developing an action plan to address personal and work-related concerns
          • Provide support to a troubled flight attendant (TFA) during the problem resolution process
          • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
        • Professional Standards
          • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
        • Critical Incident Response
          • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
        Why Would I Contact This Committee?

        The EAP and Professional Standards Committee is available to help you with:

        • Personal and work problems
        • Support after a critical incident
        • Assistance in conflict situations with coworkers (F/A and pilots)

        Go to top

        Who Do I Contact?

        For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Bonnie Walters
        anc.eap.chair@afaalaska.org
        (907) 230-7208

        View the ANC Committee List >>

        LAX

        Elizabeth Dillon
        lax.eap.chair@afaalaska.org
        (714) 222-8299

        View the LAX Committee List >>

        PDX

        Contesa Diaz-Nicolaidis
        pdx.eap.chair@afaalaska.org
        (503) 970-6873

        View the PDX Committee List >>

        SAN

        Melanie Buker
        san.eap.chair@afaalaska.org
        (208) 890-1849‬

        View the SAN Committee List >>

        SEA

        Andrea Korican
        sea.eap.chair@afaalaska.org
        (206) 419-2637

        View the SEA Committee List >>

        SFO

        Jody Ventura
        sfo.eap.chair@afaalaska.org
        (408) 829-6210

        View the SFO Committee List >>

        MEC

        Lisa Haugen
        Andrea Korican
        eap@afaalaska.org
        (949) 470-0493

        Go to top

        Links

        • AFA International EAP Department
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        Committee News

        View the EAP Committee news archives

        Apps To Help You Save Money On Food

        Posted: November 6, 2025

        Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

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        Pre-Merger Alaska MEC Committee Interviews—December 2025

        Posted: November 5, 2025

        This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

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        Protecting Yourself From Drug-Facilitated Sexual Assault

        Posted: October 8, 2025

        Understanding Drug-Facilitated Sexual Assault (DFSA) Drug-facilitated sexual assault (DFSA) involves the use of substances to incapacitate someone, making them vulnerable to sexual assault. These substances are often undetectable, having no color, taste, or smell, and can be easily added to drinks. Common Drugs Used in DFSA Important Note: Alcohol significantly enhances the effects of these drugs, […]

        Navigating Uncertainty During Terrorism Alerts

        Posted: July 11, 2025

        As Flight Attendants, we are trained to stay calm in emergencies and act swiftly to protect our passengers and crew. But when terrorism alerts are raised—whether at home or abroad—the anxiety that comes with being away from your loved ones can feel overwhelming. It’s completely natural to feel unsettled or vulnerable in times like these. […]

        When Screen Time Becomes Too Much

        Posted: June 25, 2025

        In today’s digital world, screens are everywhere—our phones, tablets, laptops, and TVs. While technology offers connection, convenience, and entertainment, too much screen time can quietly develop into an unhealthy habit. Screen addiction isn’t always obvious at first, but over time, it can affect your physical health, mental well-being, relationships, and productivity. Here are key warning […]

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        Latest News

        • Apps To Help You Save Money On Food
        • What You Need To Know About The FAA Capacity Cuts
        • Council 47 (LAX pmHA) LEC Officer Election Results
        • Pre-Merger Alaska MEC Committee Interviews—December 2025
        • Merged MEC Committee Interviews—December 2025
        • Celebrating Native American Heritage Month
        • AFA News in Review – October 31, 2025
        • Scheduling Committee Meeting Recap – October 2025
        • Sick Leave Survey Now Open
        • SEA Domicile Negotiations – October 2025 Update #2

        Apps To Help You Save Money On Food

        November 6, 2025

        Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

        What You Need To Know About The FAA Capacity Cuts

        November 6, 2025

        The Federal Aviation Administration (FAA) has announced plans for a 10% reduction in flight capacity across 40 markets, starting this Friday. According to news reports, these schedule reductions will begin on Friday and will gradually increase throughout the weekend until they reach the full 10% by the following week. Reports also suggest that all Alaska […]

        Council 47 (LAX pmHA) LEC Officer Election Results

        November 5, 2025

        Polls closed at 12 PM PT today for the election of Council 47 LEC Officers, representing Hawaiian Airlines Flight Attendants based in Los Angeles. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Joshua AokiLEC Vice President: Paul IkiokaLEC Secretary: Beth Hayes View the certified election results here >> These newly elected […]

        Pre-Merger Alaska MEC Committee Interviews—December 2025

        November 5, 2025

        This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

        Merged MEC Committee Interviews—December 2025

        November 5, 2025

        This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Several committees have successfully merged over the past few months, and we are now planning for another committee to merge on January 1. As part of the committee merger process, our MEC will […]

        Recent Posts

        • Apps To Help You Save Money On Food
        • What You Need To Know About The FAA Capacity Cuts
        • Council 47 (LAX pmHA) LEC Officer Election Results
        • Pre-Merger Alaska MEC Committee Interviews—December 2025
        • Merged MEC Committee Interviews—December 2025
        • Celebrating Native American Heritage Month
        • AFA News in Review – October 31, 2025
        • Scheduling Committee Meeting Recap – October 2025
        • Sick Leave Survey Now Open
        • SEA Domicile Negotiations – October 2025 Update #2
        • Joint Contract Negotiations Session 8 – October 2025
        • AFA News in Review – October 24, 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Meet Our Merged MEC Committee Chairpersons & Representatives
        • Hotel Committee Meeting Recap – October 2025

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