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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
anc.eap.chair@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Jeanne McCleave
lax.eap.chair@afaalaska.org
(949) 922-1606

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
pdx.eap.chair@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
san.eap.chair@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Andrea Korican
sea.eap.chair@afaalaska.org
(206) 419-2637

View the SEA Committee List >>

SFO

Jody Ventura
sfo.eap.chair@afaalaska.org
(408) 829-6210

View the SFO Committee List >>

MEC

Lisa Haugen
Rex Hampton
eap@afaalaska.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Upcoming AFA Alaska Phone and Email Outages

Posted: March 18, 2025

This message is for pre-merger Alaska Flight Attendants As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email […]

Resources For Those Affected By The Southern California Wildfires

Posted: January 17, 2025

Employee Assistance Program (EAP)/Professional Standards Committee More than 2,000 homes, businesses and other buildings have been destroyed or damaged in wildfires ravaging communities across Los Angeles County, displacing at least 150,000 people, including restaurant workers and ROC United members, who have had to evacuate or have lost their homes.  The Restaurant Opportunities Center (ROC) of […]

Building Resilience: A New Year’s Guide for Flight Attendants

Posted: January 16, 2025

Employee Assistance Program (EAP)/Professional Standards Committee As a Flight Attendant, resilience is one of your greatest tools. The nature of the profession —long hours, irregular schedules, and dealing with diverse passenger needs—can be taxing. Building resilience ensures you can handle challenges effectively while maintaining your well-being. In addition to prioritizing your physical health, below are […]

Southern California Wildfires

Posted: January 9, 2025

Master Executive Council (MEC) The wildfires in the Los Angeles area are devastating, and the situation is rapidly evolving, including the spread of the fires and connectivity outages. If you are in the area, please stay safe and evacuate if authorities advise you to do so. For live updates, click here. AFA EAP is on alert […]

AFA Alaska Statement On Recent Severe Turbulence Incidents

Posted: December 27, 2024

Master Executive Council (MEC) AFA Representatives have been informed that several flights experienced severe turbulence yesterday, resulting in injuries to some Flight Attendants. Since then, various AFA officers and committee members have been actively working with inflight management to ensure that all affected Flight Attendants receive the necessary care and that all contractual provisions are […]

Council 35 (SFO) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 35 LEC Officers, representing Alaska Airlines Flight Attendants based in San Francisco. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Melissa OsborneLEC Vice President: Virginia FritzLEC Secretary: James IkeharaCouncil Representative: Bradley Young View the certified election results here >> These […]

Council 18 (LAX) LEC Officer Election Results

Polls closed at 11 AM PT today for the election of Council 18 LEC Officers, representing Alaska Airlines Flight Attendants based in Los Angeles. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Kelese Richardson LEC Vice President: Bryan WallLEC Secretary: Jodi Leann NelsonCouncil Representative: Eric Howell View the certified election results here >> […]

Meet Your Merged MEC Committee Chairpersons

We’re excited to introduce our first group of newly elected merged MEC Committee Chairpersons, who will begin their roles on June 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

Uniform Committee Meeting Recap – 2nd Quarter 2025

This message is for pre-merger Alaska Flight Attendants On Thursday, May 8, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes […]

Council 15 (SAN) LEC Officer Election Results

Polls closed at 12 PM PT yesterday for the election of Council 15 LEC Officers, representing Alaska Airlines Flight Attendants based in San Diego. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Brice McGeeLEC Vice President: Melanie BukerLEC Secretary: Katharine “Kitty” Cohen View the certified election results here >> These newly […]

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