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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

AFA Update – November 8, 2019

Posted: November 8, 2019

In This Edition MEC Officer Election Results Council 30 (ANC) LEC Officer Election Results REMINDER: MEC Committee Chairperson & Appointed Position Interviews Grievance Committee Update Dues – Know Your Obligation At Risk Drinking–How Much is Too Much? AFA Statement on Boeing 737 MAX Hearings We Support Delta Flight Attendant Efforts to Join AFA MEC Officer […]

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AFA Update – October 4, 2019

Posted: October 4, 2019

In This Edition Introducing your MEC Human Rights Committee Chairperson Introducing your MEC Air Safety, Health, & Security Committee (ASHSC) Uniform Safety Representative MEC Committee Chairperson & Appointed Position Interviews What Happens When You Report a Human Trafficking Tip? Breast Cancer Awareness Month Introducing Your MEC Human Rights Committee Chairperson Human Rights Committee Your Master […]

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AFA Update – August 30, 2019

Posted: August 30, 2019

In this edition: finding the contract on the IMD, KCM update, personal strategies for the anniversary of 9/11, MEC officer elections

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AFA Update – July 19, 2019

Posted: July 19, 2019

In This Edition Cabin Air Quality Reporting Form Air Quality Fume Event Q&A Let’s Talk It Out–AFA Professional Standards Cabin Air Quality Reporting Form Air Safety, Health, & Security Committee (ASHSC) – Air Quality Subcommittee On June 10, 2019, management issued Emergency Interim Bulletin (EIB) 19-11 regarding Cabin Air Quality.  This EIB was subsequently incorporated into the […]

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AFA Reminders – May 30, 2019

Posted: May 30, 2019

In this edition: AFA Census closes on May 31 Report adjoining hotel rooms on CrewCare FDA requires stronger warnings about rare but serious incidents related to sleep medications AFA Census closes on May 31! The Association of Flight Attendants-CWA 2019 Census is a project to better understand the demographic make-up of our union, including your […]

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Latest News

AFA Update – November 8, 2019

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In This Edition MEC Officer Election Results Council 30 (ANC) LEC Officer Election Results REMINDER: MEC Committee Chairperson & Appointed Position Interviews Grievance Committee Update Dues – Know Your Obligation At Risk Drinking–How Much is Too Much? AFA Statement on Boeing 737 MAX Hearings We Support Delta Flight Attendant Efforts to Join AFA MEC Officer […]

Council 35 News-October 2019

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Membership Meeting November 4 Please join us for the next Council 35 membership meeting in SFO.  Please review this past communication for details. Management continues to disrespect our contractual language by failing to provide a real-time trading system.  Let them know that enough is enough!  It’s time for management to be accountable, take action to fix Crew Access, […]

Yet Another System Malfunction (This Time Vacation Trading)

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Your Master Executive Council (MEC) is aware that the vacation trading system malfunctioned for approximately 25 minutes just as vacation trading opened for Seattle around 2 PM PT. Just like with the recent Crew Access malfunction, this all went down despite a whole crew of IT personnel monitoring the vacation trading system. Access was restored immediately […]

AFA Special Update – Negotiations

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In This Edition (October 25, 2019) Open Time Negotiations – October 22 Recap Back to Book Fixing Crew Access Open Time Negotiations – October 22 Recap Your AFA Alaska Negotiating Committee resumed Open Time negotiations with management on October 22 in Seattle. The Negotiating Committee started out the day with high hopes based on the […]

AFA Special Update – Negotiations

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In This Edition (October 22, 2019) Open Time Negotiations October 9 & 10 Recap Send Your Message to Management: Fix Crew Access NOW! Block or Better vs. TFP—and Other Concerns Open Time Negotiations – October 9 & 10 Recap Your AFA Alaska Negotiating Committee resumed Open Time negotiations with management on October 9 & 10 […]

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