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    You are here: Home / Employee Assistance Program & Professional Standards Committee

    website-header-eap

    • What Does This Committee Do?
    • Who Do I Contact?
    • Links
    • Committee News

    What Does This Committee Do?
    The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

    Download the EAP Committee Member duties and responsibilities
    Specific Duties and Responsibilities
    • Assessment, Support, and Referral Services
      • Assist members in identifying and developing an action plan to address personal and work-related concerns
      • Provide support to a troubled flight attendant (TFA) during the problem resolution process
      • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
    • Professional Standards
      • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
    • Critical Incident Response
      • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
    Why Would I Contact This Committee?

    The EAP and Professional Standards Committee is available to help you with:

    • Personal and work problems
    • Support after a critical incident
    • Assistance in conflict situations with coworkers (F/A and pilots)

    Go to top

    Who Do I Contact?

    Click the button below to be connected to an EAP representative now!

    For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

    ANC

    Bonnie Walters
    bonnie.walters@afaalaska.org
    (907) 230-7208

    View the ANC Committee List >>

    LAX

    Elizabeth Dillon/Jeanne McCleave
    eap@afaalaska.org
    (949) 470-0493

    View the LAX Committee List >>

    PDX

    Contesa Diaz-Nicolaidis
    contesa.diaznicolaidis@afaalaska.org
    (503) 970-6873

    View the PDX Committee List >>

    SAN

    Melanie Buker
    melanie.buker@afaalaska.org
    (208) 890-1849‬

    View the SAN Committee List >>

    SEA

    Lisa Haugen
    lisa.haugen@afaalaska.org
    (206) 619-3032

    View the SEA Committee List >>

    SFO

    Zarah Shaw
    zarah.shaw@afaalaska.org
    (925) 577-5733

    View the SFO Committee List >>

    MEC

    Elizabeth Dillon, MEC Chairperson
    eap@afaalaska.org
    (949) 470-0493

    Jeanne McCleave, MEC Vice Chairperson
    eap@afaalaska.org
    (949) 470-0493

    Go to top

    Links

    • AFA International EAP Department
    Go to top

    Committee News

    View the EAP Committee news archives

    AFA Update – December 11, 2020

    Posted: December 11, 2020

    In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

    AFA Update – September 4, 2020

    Posted: September 4, 2020

    In This Edition #ReliefNow Rally in Seattle on September 8 National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs A September 11th Anniversary Message from Your AFA EAP #ReliefNow Rally in Seattle on September 8 Government Affairs Committee On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting […]

    AFA Update – August 28, 2020

    Posted: August 28, 2020

    In This Edition Disaster Relief Assistance Information for California Wildfires Scheduling Committee Vice Chairperson – PBS Update on Our PSP Extension Fight Managing the Uncertainty of 2020 Disaster Relief Assistance Information for California Wildfires Our hearts are with everyone who has been affected by the devastating wildfires that continue to affect the state of California. […]

    AFA Update – July 13, 2020

    Posted: July 13, 2020

    In This Edition ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Vanguard Retirement Webinars Telephonic Support Groups for Flight Attendants Ground Commuting During Significant Weather Events  Temporary Requalification (RQ) Training Timeline Modification ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee We need to generate […]

    AFA Update – July 2, 2020

    Posted: July 2, 2020

    In This Edition Tell Congress: Extend the Payroll Support Program Substance Use During COVID-19 Pandemic Vanguard Retirement Webinar—Coming Soon Union Plus Program Hardship Benefits Updated Board of Directors Information The Dues Pie Chart – Where Do My Dues Go? Tell Congress: Extend the Payroll Support Program AFA International The Association of Flight Attendants-CWA, the Association […]

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    AFA Update – January 22, 2021

    January 22, 2021 12:00 Leave a Comment

    In This Edition Letters of Agreement and Memorandums of Understanding REMINDER: Reserve Availability & Commuting College Scholarship Opportunities Letters of Agreement and Memorandums of Understanding Grievance Committee Our Master Executive Council (MEC) occasionally enters into letters of agreement (LOAs) with management to address situations that were not anticipated or did not exist during contract negotiations.  The […]

    Safety of Our Crews, Our Flights and Our Country

    January 19, 2021 19:00

    Safety of Our Crews, Our Flights and Our Country Safety Of Our Crews Recent events are potentially negatively impacting effective Crew Resource Management The Master Executive Council (MEC) feels compelled to address the potentially negative impact to effective Crew Resource Management (CRM) resulting from the events most affecting the country over the past year: the […]

    Recurrent Training 2021

    January 13, 2021 17:00

    Recurrent Training 2021 Master Executive Council (MEC) + Inflight Training Committee + Air, Safety, Health and Security Committee (ASHSC) In This Edition Early Success Rates Look Promising COVID-19 Risk Mitigations Written Exam Practice Questions and Answers Adequate “Hands-On” Time Prior to Emergency Evacuation Evaluations Acceptable Deviations to Emergency Evacuation Commands Requalification Training (RQ) Early Success […]

    AFA Alaska Negotiations Update – December 17, 2020

    December 17, 2020 20:00

    AFA Alaska Negotiations Update – December 17, 2020 Master Executive Council In This Edition Updated Contract Negotiations Timeline Negotiations Delayed Until September 1, 2021 Overview of the Railway Labor Act Updated Contract Negotiations Timeline 1st round Negotiating Committee interviews – March & April 2020 Full pay scale increase of 2.5% – December 17, 2020 – […]

    AFA Update – December 11, 2020

    December 11, 2020 12:00

    In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

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