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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

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Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonbonq@live.com
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
afa@alaskaeap.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesadn@gmail.com
(503) 396-4089, Extension 2

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@gmail.com
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
skylis@hotmail.com
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

Jeanne McCleave, MEC Chairperson
afa@alaskaeap.org
(949) 470-0493

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Links

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Committee News

View the EAP Committee news archives

Building Better Working Relationships

Posted: February 5, 2019

A message from your AFA Employee Assistance Program (EAP) Committee Human are naturally social creatures – we crave friendship and positive interactions, just as we do food and water. So it makes sense that the better our relationships are at work, the happier and more productive we’re going to be. Good working relationships give us […]

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De-Stress Your Holidays

Posted: December 12, 2018

This information is provided by your Employee Assistance Program (EAP)/Professional Standards Committee. The holidays can be fun, but they also can be a source of great stress. Below are some common holiday stressors and suggestions for managing them.   How Can You Deal With Difficult Family Interactions During the Holidays? Being realistic is the first step. […]

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Information about CBD Oils and Drug Testing

Posted: October 29, 2018

There has been a lot of interest recently in marijuana oils and products containing Cannabidiol (CBD).  CBD is a different chemical compound than tetrahydrocannabinol (THC), the primary psychoactive component of the marijuana plant. You may have read about such products or seen them in the news. It is important to know that CBD oils and […]

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Horizon Air Aircraft Incident – Update 4

Posted: August 11, 2018

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing […]

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Horizon Air Aircraft Incident – Update 3

Posted: August 10, 2018

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493. This will be the final MEC update tonight regarding […]

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Latest News

Upcoming AFA Board of Directors Meeting

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Your Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and many other LEC Officers and Committee Chairs will be attending the 47th Annual AFA Board of Directors (BOD) meeting next week in Denver, Colorado.  This annual meeting is where AFA conducts the business of our Union at the international level. Schedule of Events […]

Update: Outside Employment Request Form

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AFA is pleased to report that management has announced it is “pushing pause” on the revised Outside Employment Request Form and policy until management can “thoughtfully review the concerns brought forward.” Inflight management notes that it received “significant feedback” from Flight Attendants and AFA leaders on the revised form and policy. This information was formally […]

Save the Date—April 30, 2019

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Open-Time Negotiations Update Yesterday, the AFA Negotiating Committee met with the MEC to present an Open Time Agreement-in-Concept. After the MEC reviews the full text Agreement, the MEC will vote on whether or not to send the Agreement out for membership ratification. In anticipation of the MEC approving the Tentative Agreement for membership’s consideration, please save April […]

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