AFA Alaska

Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

Click here to report an issue to AFA
You are here: Home / Employee Assistance Program & Professional Standards Committee

website-header-eap

What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

Download the EAP Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Assessment, Support, and Referral Services
    • Assist members in identifying and developing an action plan to address personal and work-related concerns
    • Provide support to a troubled flight attendant (TFA) during the problem resolution process
    • When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
  • Professional Standards
    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
  • Critical Incident Response
    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?

The EAP and Professional Standards Committee is available to help you with:

  • Personal and work problems
  • Support after a critical incident
  • Assistance in conflict situations with coworkers (F/A and pilots)

Go to top

Who Do I Contact?

Click the button below to be connected to an EAP representative now!

For assistance, contact any member of your Local EAP Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Bonnie Walters
bonnie.walters@afaalaska.org
(907) 230-7208

View the ANC Committee List >>

LAX

Elizabeth Dillon/Jeanne McCleave
eap@afaalaska.org
(949) 470-0493

View the LAX Committee List >>

PDX

Contesa Diaz-Nicolaidis
contesa.diaznicolaidis@afaalaska.org
(503) 970-6873

View the PDX Committee List >>

SAN

Melanie Buker
melanie.buker@afaalaska.org
(208) 890-1849‬

View the SAN Committee List >>

SEA

Lisa Haugen
lisa.haugen@afaalaska.org
(206) 619-3032

View the SEA Committee List >>

SFO

Zarah Shaw
zarah.shaw@afaalaska.org
(925) 577-5733

View the SFO Committee List >>

MEC

Elizabeth Dillon, MEC Chairperson
eap@afaalaska.org
(949) 470-0493

Jeanne McCleave, MEC Vice Chairperson
eap@afaalaska.org
(949) 470-0493

Go to top

Links

Go to top

Committee News

View the EAP Committee news archives

AFA Update – July 13, 2020

Posted: July 13, 2020

In This Edition ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Vanguard Retirement Webinars Telephonic Support Groups for Flight Attendants Ground Commuting During Significant Weather Events  Temporary Requalification (RQ) Training Timeline Modification ACTION ALERT: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee We need to generate […]

AFA Update – July 2, 2020

Posted: July 2, 2020

In This Edition Tell Congress: Extend the Payroll Support Program Substance Use During COVID-19 Pandemic Vanguard Retirement Webinar—Coming Soon Union Plus Program Hardship Benefits Updated Board of Directors Information The Dues Pie Chart – Where Do My Dues Go? Tell Congress: Extend the Payroll Support Program AFA International The Association of Flight Attendants-CWA, the Association […]

AFA Update – June 12, 2020

Posted: June 12, 2020

In This Edition Black Lives Matter Onboard Fume Events – How To Recognize and Respond AFA EAP Support Services Black Lives Matter By Chip Hestle, MEC Human Rights Committee Chairperson Three words at the center of conversations, not only in the United States of America, but throughout the world. So just what does Black Lives Matter […]

AFA Update – May 11, 2020

Posted: May 11, 2020

In This Edition Resources While on Reduced or Unpaid Status AFA Dues Payments While on a Leave of Absence Taking Control of Your Finances During a Loss of Flying Resources While on Reduced or Unpaid Status  AFA International The announcement of reduced flying schedules and the subsequent need for leaves of absence have many Flight […]

AFA Update – April 25, 2020

Posted: April 25, 2020

In This Edition Reserve Resources AFA EAP Support Services – Updated 4/22 Reserve Resources Reserve Committee With the significant increase in the number of Flight Attendants who will be holding a reserve schedule in May, our AFA Reserve Committee would like to ensure that you are aware of the resources available to help understand the […]

Latest News

Reduction in Force Part 6 – WARN Notices

2 Comments

This is the sixth in a series of “Reduction in Force” (RIF) communications from the Master Executive Council (MEC). See RIF Part 1, RIF Part 2, RIF Part 3, RIF Part 4 and RIF Part 5 for the previous editions. In This Edition WARN Notices WARN Notices WARN Act Requirements The Worker Adjustment and Retraining Notification […]

Reduction in Force Part 5

This is the fifth in a series of “Reduction in Force” (RIF) communications from the Master Executive Council (MEC). See RIF Part 1, RIF Part 2, RIF Part 3 and RIF Part 4 for the previous editions. In This Edition Voluntary Permanent Transfers and Temporary Base Trades Furlough Mitigation Clarifications Dues Obligation Voluntary Permanent Transfers […]

Reduction in Force Part 4

This is the fourth in a series of “Reduction in Force” communications from the Master Executive Council (MEC). See “Reduction in Force Part 1,” “Reduction in Force Part 2,” and “Reduction in Force Part 3” for the previous editions. In This Edition Avoiding Involuntary Furlough: Extend the CARES Act Payroll How Many Furlough Mitigation Applicants […]

AFA COVID-19 Onboard Service Survey

On July 16, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers.  During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged […]

AFA Update – July 24, 2020

In This Edition REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Onboard Service Expansion Free Online Learning Course—African American History: From Emancipation to the Present REMINDER: Flight Attendant COVID-19 Survey Grievance Committee Update REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee Keep up the pressure on […]

Top Posts & Pages

News By Month

News By Category

Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Contract 2021 Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Latest News Local Councils Master Executive Council (MEC) Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

The best way to stay connected with up-to-date AFA Alaska news and information is through a subscription to AFA Alaska emails!  Click the button below to sign up.  Already a subscriber?  You can make changes to your email by clicking below!
Sign Up