As we wrap up the first week of EAP/Professional Standards Committee Focus Month, we’re excited to share an open conversation that takes you behind the scenes of our support network built for Flight Attendants.
MEC Communications Committee Chairperson Brian Palmer recently sat down with pre-merger Alaska MEC EAP/Professional Standards Committee Chairperson Melanie Buker and Vice Chairperson Elizabeth Dillon to discuss the heart of the Committee and how it serves as a confidential, peer-based resource for all Flight Attendants.
Our AFA EAP/Professional Standards Committee is a comprehensive support system, made up of fellow Flight Attendants (not management), here to help you across your personal and professional life:
- EAP (Employee Assistance Program): Confidential support for personal assistance, mental health and well-being, substance use concerns, and life changes.
- CIRP (Critical Incident Response Program): Timely emotional first aid from specially trained peers after serious events.
- Professional Standards: Confidential, peer-to-peer intervention to informally resolve workplace conflicts and promote professional conduct without involving management or risking discipline.
This video is a great way to see how these three programs come together to support you—both at work and beyond. Take a few minutes to watch the interview and see how this support network is working for you:
Our AFA EAP/Professional Standards Committee is always here for you—whenever you need support. Save our 24/7 confidential phone number and don’t hesitate to reach out.
24/7 Contact Information
Phone: (949) 470-0493 or (800) 424-2406
Email: eap@afaalaska.org
Learn More: afaalaska.org/eap

Tom Lent says
Really great video! Thanks for all you do!