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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?

The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

Download the Inflight Service Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
  • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
  • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
  • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
Why Would I Contact This Committee?

The Inflight Service Committee is available to help you with:

  • Questions about inflight service procedures and standards
  • Feedback and suggestions involving inflight food and beverage and service procedures
  • Coordination between F/As and Inflight Product and Food & Beverage Departments

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Who Do I Contact?

Catering Feedback

If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

General Assistance

For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Naomi Parcell
anc.inflightservice.chair@afaalaska.org

View the ANC Committee List >>

LAX

Johanna Thomas
lax.inflightservice.chair@afaalaska.org

View the LAX Committee List >>

PDX

Todd Horn
pdx.inflightservice.chair@afaalaska.org

View the PDX Committee List >>

SAN

Chase Vandergrift
san.inflightservice.chair@afaalaska.org

View the SAN Committee List >>

SEA

Ross Dejong
sea.inflightservice.chair@afaalaska.org

View the SEA Committee List >>

SFO

Raymond Ramirez
sfo.inflightservice.chair@afaalaska.org

View the SFO Committee List >>

MEC

Stephanie Garnett, MEC Chairperson
inflightservice@afaalaska.org

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Links

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Committee News

View the Inflight Service Committee news archives

Inflight Service Committee Meeting Recap – 1st Quarter 2023

Posted: February 24, 2023

Inflight Service Committee On Wednesday, February 22, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Kelly Kochanek (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase […]

iPhone 13 Inflight Mobile Device Distribution

Posted: January 10, 2023

Master Executive Council (MEC) Management recently notified AFA that they plan to begin distributing new iPhone 13 Inflight Mobile Devices (IMDs) to Flight Attendants who are currently issued iPhone 7 or 8 Plus devices.  Distribution will take place in one base at a time over approximately six weeks.  The specific schedule will be communicated by management separately.  Flight […]

Inflight Service Committee Meeting Recap – 4th Quarter 2022

Posted: December 2, 2022

Inflight Service Committee On Wednesday, November 30, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

Posted: September 26, 2022

Inflight Service Committee Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management […]

Inflight Service Committee Meeting Recap – 2nd Quarter 2022

Posted: May 26, 2022

Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 25 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

AFA Council 19 (SEA) Election Results

Master Executive Council (MEC) The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in Seattle: LEC President: Paula Isla-McGillLEC Secretary: Adam ClareyCouncil Representative: Megan BrownCouncil Representative: Jerry Sinclair Due to a tie between Melinda Jorge Henderson & Ty Tufono-Chaussee, a run-off election will be held for the office of LEC […]

AFA Council 39 (PDX) Election Results

Master Executive Council (MEC) The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in Portland: LEC President: Steven Maller LEC Vice President: Krystle Berry LEC Secretary: Bethany Badalamenti View the certified election results here >> These officers will serve a term of office starting July 1, 2023 and concluding on June […]

May 2023 MEC Meeting Recap

Master Executive Council (MEC) On Tuesday, May 9, the Regular MEC Meeting for May 2023 was held as scheduled. Our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee provided updates on their respective areas. Furthermore, the MEC reviewed written reports from other AFA MEC Committee Chairpersons regarding their current work.  No Meeting With Management […]

COVID-19 Grievance Mediation & Settlement

Grievance Committee We are pleased to inform you that our MEC Grievance Committee has successfully resolved three COVID-19-related grievances with the Company through mediation with Arbitrator Symonette and management. We have settled Grievance 36-99-2-230-21 for violation of §16 Sick Leave/On the Job Injury, Grievance 36-99-2-234-21 for §21 Non-Negotiated Compensation, and Grievance 36-99-2-233-22 for violation of […]

Mental Health Awareness Month

Employee Assistance Program (EAP)/Professional Standards Committee What is mental health? Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence […]

Response to the November 18th Inflight Town Hall Webcast

By

California meal & rest breaks Management’s continued scare tactics and speculative “what-if’s” as put forward during the Inflight Town Hall webcast today regarding California meal & rest breaks are unnecessary and extremely disappointing. Although it is true there are some challenging aspects of compliance with California meal & rest break laws for commercial aviation, AFA […]

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

By

Master Executive Council (MEC) President Jeffrey Peterson The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification. Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) > At a quick glance, the TA contains impressive improvements to scope, […]

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