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        You are here: Home / Inflight Service Committee

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        • What Does This Committee Do?
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        What Does This Committee Do?

        The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

        Download the Inflight Service Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
        • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
        • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
        • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
        Why Would I Contact This Committee?

        The Inflight Service Committee is available to help you with:

        • Questions about inflight service procedures and standards
        • Feedback and suggestions involving inflight food and beverage and service procedures
        • Coordination between F/As and Inflight Product and Food & Beverage Departments

        Go to top

        Who Do I Contact?

        Catering Feedback

        If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

        General Assistance

        For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Naomi Parcell
        anc.inflightservice.chair@afaalaska.org

        View the ANC Committee List >>

        LAX

        Johanna Thomas
        lax.inflightservice.chair@afaalaska.org

        View the LAX Committee List >>

        PDX

        Todd Horn
        pdx.inflightservice.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Chase Vandergrift
        san.inflightservice.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Ross Dejong
        sea.inflightservice.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Raymond Ramirez
        sfo.inflightservice.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Stephanie Garnett, MEC Chairperson
        inflightservice@afaalaska.org

        Go to top

        Links

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        Committee News

        View the Inflight Service Committee news archives

        Inflight Service Committee Meeting Recap – 1st Quarter 2025

        Posted: February 25, 2025

        Inflight Service Committee On Thursday, February 20, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Kelly Kochanek (PDX), Raymond Ramirez (SFO), and Chase Vandergrift (SAN). MEC Inflight […]

        Inflight Service Committee Meeting Recap – 4th Quarter 2024

        Posted: November 15, 2024

        Inflight Service Committee On Tuesday, November 12, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2024

        Posted: September 26, 2024

        Inflight Service Committee On Thursday, September 17, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Andrew Malone […]

        Inflight Service Committee Meeting Recap – 2nd Quarter 2024

        Posted: May 28, 2024

        Our AFA Inflight Service Committee Chairpersons met on May 21 to represent Flight Attendants’ interests related to catering and onboard service/sales. The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard. The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!

        After Relentless AFA Advocacy, Alaska Management Finally Takes Initial Step To Protect Against Injuries From Dangerous Coffee Makers

        Posted: April 18, 2024

        Alaska Airlines management has directed that older-style B/E Aerospace coffee makers must not be used without a Brew Shield. The action follows months of advocacy by AFA ASHSC, Inflight Service Committee, and MEC, highlighting ongoing injuries to Flight Attendants from the coffee makers. Our Committees and MEC continue to call for a complete suspension of the older coffee makers until the issue is fully resolved to ensure the safety of both crewmembers and passengers.

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        Latest News

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        Council 35 (SFO) LEC Officer Election Results

        May 21, 2025

        Polls closed at 12 PM PT today for the election of Council 35 LEC Officers, representing Alaska Airlines Flight Attendants based in San Francisco. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Melissa OsborneLEC Vice President: Virginia FritzLEC Secretary: James IkeharaCouncil Representative: Bradley Young View the certified election results here >> These […]

        Council 18 (LAX) LEC Officer Election Results

        May 20, 2025

        Polls closed at 11 AM PT today for the election of Council 18 LEC Officers, representing Alaska Airlines Flight Attendants based in Los Angeles. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Kelese Richardson LEC Vice President: Bryan WallLEC Secretary: Jodi Leann NelsonCouncil Representative: Eric Howell View the certified election results here >> […]

        Meet Your Merged MEC Committee Chairpersons

        May 19, 2025

        We’re excited to introduce our first group of newly elected merged MEC Committee Chairpersons, who will begin their roles on June 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

        Uniform Committee Meeting Recap – 2nd Quarter 2025

        May 19, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, May 8, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes […]

        Council 15 (SAN) LEC Officer Election Results

        May 16, 2025

        Polls closed at 12 PM PT yesterday for the election of Council 15 LEC Officers, representing Alaska Airlines Flight Attendants based in San Diego. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Brice McGeeLEC Vice President: Melanie BukerLEC Secretary: Katharine “Kitty” Cohen View the certified election results here >> These newly […]

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        Recent Posts

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        • Council 18 (LAX) LEC Officer Election Results
        • Meet Your Merged MEC Committee Chairpersons
        • Uniform Committee Meeting Recap – 2nd Quarter 2025
        • AFA Alaska News in Review – May 16, 2025
        • Council 15 (SAN) LEC Officer Election Results
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