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Representing the Flight Attendants of Alaska + Hawaiian

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        You are here: Home / Inflight Service Committee

        website-header-inflight-service

        • What Does This Committee Do?
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        What Does This Committee Do?

        The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

        Download the Inflight Service Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
        • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
        • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
        • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
        Why Would I Contact This Committee?

        The Inflight Service Committee is available to help you with:

        • Questions about inflight service procedures and standards
        • Feedback and suggestions involving inflight food and beverage and service procedures
        • Coordination between F/As and Inflight Product and Food & Beverage Departments

        Go to top

        Who Do I Contact?

        Catering Feedback

        If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

        General Assistance

        For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Naomi Parcell
        anc.inflightservice.chair@afaalaska.org

        View the ANC Committee List >>

        HNL

        Thalia Adachi
        hnl.inflightservice.chair@afahawaiian.org

        LAX (pmAS)

        Johanna Thomas
        lax.inflightservice.chair@afaalaska.org

        View the LAX (pmAS) Committee List >>

        LAX (pmHA)

        Gary Manoi
        lax.inflightservice.chair@afahawaiian.org

        PDX

        Todd Horn
        pdx.inflightservice.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Chase Vandergrift
        san.inflightservice.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Ross Dejong
        sea.inflightservice.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Raymond Ramirez
        sfo.inflightservice.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Chase Vandergrift, MEC Chairperson–Alaska Brand
        Bianca McKee, MEC Chairperson–Hawaiian Brand
        inflightservice@afaalaska.org

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        Committee News

        View the Inflight Service Committee news archives

        Inflight Service Committee Meeting Recap – 4th Quarter 2025

        Posted: December 15, 2025

        On Thursday, December 4, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), and Andrew Malone (SAN). MEC […]

        Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025

        Posted: October 15, 2025

        Our AFA Inflight Service Committee holds regular meetings and discussions with management to receive updates, address Flight Attendant concerns, and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular update is centered on the […]

        Refreshed Inflight Mobile Device (IMD) Distribution

        Posted: October 2, 2025

        This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        Posted: September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Inflight Service Committee Meeting Recap – 2nd Quarter 2025

        Posted: May 30, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and […]

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • Council 39 February 2026 Update (February 26, 2026)
        • AFA-CWA Board of Directors Convention
        • Council 39 January 2026 Update (January 31, 2026)
        • Council 39 December 2025 (December 14, 2025) Update
        • Council 39 November 2025 Update (November 17, 2025)
        • 2026 AFA Board of Directors Convention: What You Need To Know
        • Hawaiian Flight Attendant Seattle Domicile Negotiations – March 2026 Update
        • AFA-CWA Council 19 Election Notice
        • AFA News in Review – February 27, 2026
        • Joint Contract Negotiations Session 12 – February 2026

        2026 AFA Board of Directors Convention: What You Need To Know

        March 4, 2026

        Next week, our Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and several other LEC Officers, Committee Chairpersons, and Committee Members will attend the 53rd Annual AFA Board of Directors (BOD) Convention in Portland, Oregon. They will join representatives from other AFA airlines to address our Union’s business at the international level. Watch […]

        Hawaiian Flight Attendant Seattle Domicile Negotiations – March 2026 Update

        March 2, 2026

        Management currently requires Flight Attendants to provide proof of relocation to receive the flat-rate moving expense, a policy that the AFA is formally challenging through the grievance process. While this dispute is ongoing, Flight Attendants able to submit proof of relocation must submit two forms of documentation, such as a lease or updated driver’s license, within 60 days of transfer if they wish to be paid under management’s terms. The union continues to advocate for a fairer process and encourages members to keep records of all related interactions.

        Joint Contract Negotiations Session 12 – February 2026

        February 27, 2026

        During this negotiation session, we made progress on Sections 15 (Leaves of Absence) and 22 (Expenses). The JNC advocated for positive developments from the Hawaiian CBA to strengthen our proposals. We also introduced our initial proposal for Section 28 (Domiciles) and remain committed to meaningful improvements in all areas of discussion.

        Reminder: Don’t Miss Next Week’s MEC Town Hall!

        February 27, 2026

        Mark your calendar—Tuesday, March 3, is almost here! There’s still time to register for our Alaska + Hawaiian Town Hall and hear directly from your MEC Officers: MEC President Tim Green, MEC Vice President Brice McGee, and MEC Secretary-Treasurer Paul Ikioka. Join us for the latest updates and get answers to your questions. The Details What […]

        Uniform Committee Meeting Recap – 1st Quarter 2026

        February 26, 2026

        This message is for pre-merger Alaska Flight Attendants On Thursday, February 19, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), Bob Moore (PDX), Lisa Mueller (SFO), Heather Holmes […]

        Recent Posts

        • Council 39 February 2026 Update (February 26, 2026)
        • AFA-CWA Board of Directors Convention
        • Council 39 January 2026 Update (January 31, 2026)
        • Council 39 December 2025 (December 14, 2025) Update
        • Council 39 November 2025 Update (November 17, 2025)
        • 2026 AFA Board of Directors Convention: What You Need To Know
        • Hawaiian Flight Attendant Seattle Domicile Negotiations – March 2026 Update
        • AFA-CWA Council 19 Election Notice
        • AFA News in Review – February 27, 2026
        • Joint Contract Negotiations Session 12 – February 2026
        • Reminder: Don’t Miss Next Week’s MEC Town Hall!
        • Uniform Committee Meeting Recap – 1st Quarter 2026
        • Scheduling Committee Meeting Recap – February 2026
        • Reminder: Upcoming Joint Membership Meeting
        • Important Update: Irregular Operations Due to Civil Unrest In Mexico

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