Tools & Resources
The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.
Download the Inflight Service Committee Member duties and responsibilitiesWho Do I Contact?
Catering Feedback
If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using the Report It! app on your IMD. Please provide as much information as possible including any photos if available.
General Assistance
For other assistance, contact any member of your Local Inflight Service Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
ANC
Betsy DeMay
anc.inflightservice.chair@afaalaska.org
View the ANC Committee List >>
LAX
Johanna Thomas
lax.inflightservice.chair@afaalaska.org
View the LAX Committee List >>
PDX
Todd Horn
pdx.inflightservice.chair@afaalaska.org
View the PDX Committee List >>
SAN
Chase Vandergrift
san.inflightservice.chair@afaalaska.org
SEA
Ross Dejong
sea.inflightservice.chair@afaalaska.org
View the SEA Committee List >>
SFO
Raymond Ramirez
sfo.inflightservice.chair@afaalaska.org
View the SFO Committee List >>
MEC
Stephanie Garnett, MEC Chairperson
inflightservice@afaalaska.org
Links
Committee News
View the Inflight Service Committee news archivesAFA Special Update – September 9, 2020
In This Edition Health and Safety Concerns with Onboard Service Health and Safety Concerns with Onboard Service Master Executive Council (MEC) According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks. The spread predominantly occurs between people who are in […]
AFA COVID-19 Onboard Service Survey
On July 16, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers. During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged […]
AFA Update – July 24, 2020
In This Edition REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Onboard Service Expansion Free Online Learning Course—African American History: From Emancipation to the Present REMINDER: Flight Attendant COVID-19 Survey Grievance Committee Update REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee Keep up the pressure on […]
Coronavirus (COVID-19) Update – March 19, 2020
In This Edition Ongoing Conversations With Management FAA & CDC Recommendations for Layovers Crew-Only Layover Hotel Transportation Tell Congress: Put Aviation Workers First KCM Access Point Staffing Challenges with Onboard Trash Stowage Taking Control of Your Finances During a Loss of Flying Telephone Support Group For Flight Attendants Under Self-Quarantine COVID-19 Resources Ongoing Conversations With […]
Inflight Service Tidbits – August 2017
Inflight Service Tidbits Items in bold are recently added First Class Don’t lose your serving tray again–when the door to the ice bucket compartment is open, there is a small space created above the door. This is a great place to stash one small serving tray. Use metal tongs to handle the aluminum cups when plating […]