AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
Menu
  • Local Councils
    • Anchorage (Council 30)
      • Officers
      • Committees
    • Honolulu (Council 43)
    • Los Angeles (Council 18/pmAS)
      • Officers
      • Committees
      • Los Angeles (Council 47/pmHA)
        • Officers
      • Portland (Council 39)
        • Officers
        • Committees
      • San Diego (Council 15)
        • Officers
        • Committees
        • Seattle (Council 19)
          • Officers
          • Committees
        • San Francisco (Council 35)
          • Officers
          • Committees

        • More About Local Councils >>
        Close
      • Master Executive Council
        • Officers
        • MEC Officer Elections (November 2025)
        • Close
      • Committees
          • Air Safety, Health, & Security (ASHSC)
            • Air Quality
          • Benefits
          • Communications
          • Employee Assistance Program & Professional Standards
          • Government Affairs
          • Grievance
          • Hotel
          • Human Rights & Equity
          • Inflight Service
          • Inflight Training
          • Membership
          • Membership Engagement
          • Reserve
          • Retirement
          • Scheduling
            • Pairing Construction
            • Preferential Bidding System (PBS)
          • Uniform

        • More About Committees >>
        Close
      • Contract
          • Contract Home
            • 2025 Alaska Contract
            • 2020 Hawaiian Contract
            • Ask Contract Questions
          • Contract Resources
          • Alaska Contract Negotiations (2022-2025)
        • Close
      • Resources
          • What To Do If You Encounter Contaminated Cabin Air
          • Issues & Campaigns
          • Newsroom
            • AFA News Now
          • Event Calendar
          • Membership Services
          • New Members
          • About
          • Links
          Close
        • Merger
          • Joint Negotiating Committee
          • Close
        • Contact Us
        You are here: Home / Inflight Service Committee

        website-header-inflight-service

        • What Does This Committee Do?
        • Who Do I Contact?
        • Links
        • Committee News
        Tools & Resources 
        • Inflight Mobile Device

        What Does This Committee Do?

        The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

        Download the Inflight Service Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
        • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
        • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
        • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
        Why Would I Contact This Committee?

        The Inflight Service Committee is available to help you with:

        • Questions about inflight service procedures and standards
        • Feedback and suggestions involving inflight food and beverage and service procedures
        • Coordination between F/As and Inflight Product and Food & Beverage Departments

        Go to top

        Who Do I Contact?

        Catering Feedback

        If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

        General Assistance

        For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Naomi Parcell
        anc.inflightservice.chair@afaalaska.org

        View the ANC Committee List >>

        HNL

        Thalia Adachi
        hnl.inflightservice.chair@afahawaiian.org

        LAX (pmAS)

        Johanna Thomas
        lax.inflightservice.chair@afaalaska.org

        View the LAX (pmAS) Committee List >>

        LAX (pmHA)

        Gary Manoi
        lax.inflightservice.chair@afahawaiian.org

        PDX

        Todd Horn
        pdx.inflightservice.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Chase Vandergrift
        san.inflightservice.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Ross Dejong
        sea.inflightservice.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Raymond Ramirez
        sfo.inflightservice.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Chase Vandergrift, MEC Chairperson–Alaska Brand
        Bianca McKee, MEC Chairperson–Hawaiian Brand
        inflightservice@afaalaska.org

        Go to top

        Links

        Go to top

        Committee News

        View the Inflight Service Committee news archives

        Inflight Service Committee Meeting Recap – 4th Quarter 2025

        Posted: December 15, 2025

        On Thursday, December 4, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), and Andrew Malone (SAN). MEC […]

        Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025

        Posted: October 15, 2025

        Our AFA Inflight Service Committee holds regular meetings and discussions with management to receive updates, address Flight Attendant concerns, and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular update is centered on the […]

        Refreshed Inflight Mobile Device (IMD) Distribution

        Posted: October 2, 2025

        This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        Posted: September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Inflight Service Committee Meeting Recap – 2nd Quarter 2025

        Posted: May 30, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and […]

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – February 6, 2026
        • Important Upcoming BOD Meetings
        • AFA Alaska + Hawaiian MEC Town Hall: Join Us Tuesday, March 3
        • Scheduling Committee Meeting Recap – January 2026
        • Celebrating Black History Month
        • Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000 
        • AFA News in Review – January 30, 2026
        • Joint Contract Negotiations Session 11 – January 2026
        • AFA News in Review – January 23, 2026
        • Hotel Committee Meeting Recap – January 2026

        AFA Alaska + Hawaiian MEC Town Hall: Join Us Tuesday, March 3

        February 3, 2026

        This is your opportunity to connect, share, and be heard! Join us at an AFA Alaska + Hawaiian MEC Town Hall on Tuesday, March 3. Get the latest AFA news and connect directly with our MEC Officers. Bring your questions—this is your chance to get answers directly from AFA Representatives. The Details What: AFA Alaska + […]

        Scheduling Committee Meeting Recap – January 2026

        February 2, 2026

        This message is for pre-merger Alaska Flight Attendants On Tuesday, January 27, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

        Celebrating Black History Month

        February 1, 2026

        February 1 marks the start of Black History Month in the United States—a vibrant celebration with roots dating back to 1925, when acclaimed historian Carter G. Woodson first introduced “Negro History Week” to highlight the remarkable achievements of Black individuals. In 1976, President Gerald R. Ford expanded it to Black History Month, calling on all […]

        Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000 

        January 31, 2026

        On this day, we pause to remember and honor the anniversary of the tragic loss of Alaska Airlines Flight 261, which occurred on January 31, 2000. This heartbreaking event claimed the lives of all 88 passengers and crew on board, leaving an enduring impact on all of us. As we reflect on this tragic day, […]

        Joint Contract Negotiations Session 11 – January 2026

        January 30, 2026

        The Joint Negotiating Committee (JNC) continues to make steady progress in collective bargaining sessions with management. Recent meetings have focused on refining contract Section 15 (Leaves of Absence). The JNC continues to incorporate the strongest language from both Alaska and Hawaiian agreements.

        Recent Posts

        • AFA News in Review – February 6, 2026
        • Important Upcoming BOD Meetings
        • AFA Alaska + Hawaiian MEC Town Hall: Join Us Tuesday, March 3
        • Scheduling Committee Meeting Recap – January 2026
        • Celebrating Black History Month
        • Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000 
        • AFA News in Review – January 30, 2026
        • Joint Contract Negotiations Session 11 – January 2026
        • AFA News in Review – January 23, 2026
        • Hotel Committee Meeting Recap – January 2026
        • Meet Our Pre-Merger Alaska MEC Reserve Committee Vice Chairperson–New Hire & Probation
        • AFA News in Review – January 16, 2026
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #3 Roadshow Recording
        • Seattle Domicile Negotiating Committee Question and Answer (Q and A) Update – January 16, 2026
        • Pre-Merger Alaska MEC Committee Chairperson Election Results

        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle

        Master Executive Council

        • MEC

        Negotiations

        • Contract 2022 Home
        • Negotiations News
        • TA2 Information

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
        • Inflight Service
        • Mobilization
        • Reserve
        • Retirement
        • Scheduling
        • Uniform

        News By Month

        News By Category

        AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX Council 47 LAX (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee
        • Email
        • Facebook
        • Instagram
        • YouTube

        Want To Stay In The Loop?

        Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
        Sign Up for Emails
        Sign Up for Text Updates

        Connect With AFA

        • Contact Us
        • Online Support Center
        • AFA International
        • CWA
        • AFA Alaska Social Media Guidelines
        • AFA-CWA Mutual Respect Policy

        Copyright © 2013-2026 Alaska/Hawaiian Airlines Master Executive Council, Association of Flight Attendants-CWA, AFL-CIO