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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?

The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

Download the Inflight Service Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
  • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
  • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
  • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
Why Would I Contact This Committee?

The Inflight Service Committee is available to help you with:

  • Questions about inflight service procedures and standards
  • Feedback and suggestions involving inflight food and beverage and service procedures
  • Coordination between F/As and Inflight Product and Food & Beverage Departments

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Who Do I Contact?

Catering Feedback

If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

General Assistance

For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Naomi Parcell
anc.inflightservice.chair@afaalaska.org

View the ANC Committee List >>

LAX

Johanna Thomas
lax.inflightservice.chair@afaalaska.org

View the LAX Committee List >>

PDX

Todd Horn
pdx.inflightservice.chair@afaalaska.org

View the PDX Committee List >>

SAN

Chase Vandergrift
san.inflightservice.chair@afaalaska.org

View the SAN Committee List >>

SEA

Ross Dejong
sea.inflightservice.chair@afaalaska.org

View the SEA Committee List >>

SFO

Raymond Ramirez
sfo.inflightservice.chair@afaalaska.org

View the SFO Committee List >>

MEC

Stephanie Garnett, MEC Chairperson
inflightservice@afaalaska.org

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Links

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Committee News

View the Inflight Service Committee news archives

Inflight Service Committee Meeting Recap – 1st Quarter 2022

Posted: February 25, 2022

Our AFA Inflight Service Committee Chairpersons met on Wednesday, February 23 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Management continues to experience challenges in some locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

Onboard Service Reductions

Posted: January 8, 2022

Our AFA Representatives have been successful in getting management to agree to additional onboard service reductions in light of the current spike of COVID-19 cases nationwide. Any flight currently scheduled for more than one beverage service will be reduced to only one service regardless of the length of the flight.  Additional reductions include changes to the food pre-order system based depending on the length of the flight.  Changes take effect today and are scheduled to be in place through January 31, 2022. As always, please continue to report any safety-related issues with onboard service using a Flight Attendant Irregularity Report (FAIR) in ReportIt!  Please report any catering issues using the catering feedback function in Block2Block.  Management needs to hear about the challenges we’re facing!

Inflight Service Committee Meeting Recap – 4th Quarter 2021

Posted: December 13, 2021

Our AFA Inflight Service Committee Chairpersons met on Friday, December 10 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  Management has seen a decrease in reporting in the weeks since the November 4th service expansion and believes that problems have been resolved.

Next Week: Committee Meetings with Management

Posted: December 2, 2021

Several AFA committees will meet with management next week for regularly scheduled discussions of issues currently impacting Flight Attendants. Each AFA Local Council/base sends a representative to committee meetings to ensure that the voices of all Flight Attendants are heard. If you have concerns or items that you would like to see brought forward, please reach out to your respective Local Committee Chairperson prior to the meeting.

AFA Alaska Special Update – November 3, 2021

Posted: November 3, 2021

In This Edition November 4th Onboard Service Changes November 4th Onboard Service Changes Inflight Service Committee On November 4th, management is planning to launch a significant reintroduction of onboard service that will continue efforts to return the passenger experience to pre-pandemic levels.  As a result of AFA advocacy, management did agree to postpone some items that were initially […]

Tell Management: It’s Time To Make it Right!

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Master Executive Council (MEC) Our MEC will be approaching management this week to discuss a meaningful remedy to the recent bidding errors and delays. We have heard loud and clear that Flight Attendants expect that any remedy will include an element of compensation in order to hold management accountable. Stand in solidarity and support our […]

The Saga Continues: June 2022 Bid Awards Delayed

Due to hundreds of errors identified in the June bid packet, our MEC has insisted that management conduct a systemwide rebid. Management sent a communication by company email to all Flight Attendants earlier today with details on the new bidding timeline, which opened today at 9 AM PDT and will now close at 9 AM PDT on Monday, May 16. It is well past time for management to take ownership of their repeated errors, actually fix the problems, and honor our contract!

Upcoming 2022 AFA Board of Directors Meeting

Members of our Master Executive Council (MEC) and other AFA Representatives will be attending the AFA Board of Directors (BOD) Meeting later this week.  The BOD meeting is where business affecting all AFA airlines is conducted. Your LEC President is your representative at the BOD meeting and will be voting on your behalf regarding approval of the AFA International budget, proposed amendments to the AFA Constitution & Bylaws, and the election of AFA International Officers. If you have any questions about the BOD meeting, submitted agenda items, or international officer elections, please contact your LEC President.

Uniform Committee Meeting Recap – 2nd Quarter 2022

Our AFA Uniform Committee Chairpersons met on Tuesday, May 3 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms. The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability. If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible.  Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.   

Understanding Our Union: How AFA Works at Our Airline

Representation within our Union starts at the domicile level with your Local Council.  Local Executive Council (LEC) Officers are directly elected from among your fellow Flight Attendants who are members of the same Local Council. LEC Officers work to resolve concerns specific to Flight Attendants from your base with local management.  Your LEC President also represents your base at the airline level as a member of the Master Executive Council (MEC).  The LEC Presidents from all six bases together form our MEC, which works to coordinate the activities of our Union at the airline level.  They make decisions on our behalf and give direction to the MEC Officers, who represent the MEC to management.

December 2021 MEC Meeting Recap

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December 2021 MEC Meeting Recap Master Executive Council (MEC) President Jeffrey Peterson Just wrapped up chairing our monthly MEC meeting yesterday and today. As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, […]

Inflight Leadership Change and the Path Forward

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Master Executive Council (MEC) President Jeffrey Peterson Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president. I may not always be at liberty to communicate the details of every conversation advocating […]

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