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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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    You are here: Home / Inflight Service Committee

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    • What Does This Committee Do?
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    What Does This Committee Do?

    The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

    Download the Inflight Service Committee Member duties and responsibilities
    Specific Duties and Responsibilities
    • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
    • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
    • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
    • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
    Why Would I Contact This Committee?

    The Inflight Service Committee is available to help you with:

    • Questions about inflight service procedures and standards
    • Feedback and suggestions involving inflight food and beverage and service procedures
    • Coordination between F/As and Inflight Product and Food & Beverage Departments

    Go to top

    Who Do I Contact?

    Catering Feedback

    If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using the Report It! app on your IMD.  Please provide as much information as possible including any photos if available.

    General Assistance

    For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

    ANC

    Betsy DeMay
    betsy.demay@afaalaska.org

    View the ANC Committee List >>

    LAX

    Johanna Thomas
    johanna.thomas@afaalaska.org

    View the LAX Committee List >>

    PDX

    Todd Horn
    todd.horn@afaalaska.org

    View the PDX Committee List >>

    SAN

    Chase Vandergrift
    chase.vandergrift@afaalaska.org

    View the SAN Committee List >>

    SEA

    Ross Dejong
    ross.dejong@afaalaska.org

    View the SEA Committee List >>

    SFO

    Raymond Ramirez
    raymond.ramirez@afaalaska.org

    View the SFO Committee List >>

    MEC

    Stephanie Garnett, MEC Chairperson
    stephanie.garnett@afaalaska.org

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    Links

    • LSG SkyChefs

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    Committee News

    View the Inflight Service Committee news archives

    AFA Special Update – September 9, 2020

    Posted: September 9, 2020

    In This Edition Health and Safety Concerns with Onboard Service Health and Safety Concerns with Onboard Service Master Executive Council (MEC) According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks.  The spread predominantly occurs between people who are in […]

    AFA COVID-19 Onboard Service Survey

    Posted: July 28, 2020

    On July 16, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers.  During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged […]

    AFA Update – July 24, 2020

    Posted: July 24, 2020

    In This Edition REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Onboard Service Expansion Free Online Learning Course—African American History: From Emancipation to the Present REMINDER: Flight Attendant COVID-19 Survey Grievance Committee Update REMINDER: Call Congress to Extend the CARES Act Payroll Support Program Government Affairs Committee Keep up the pressure on […]

    Coronavirus (COVID-19) Update – March 19, 2020

    Posted: March 19, 2020

    In This Edition Ongoing Conversations With Management FAA & CDC Recommendations for Layovers Crew-Only Layover Hotel Transportation Tell Congress: Put Aviation Workers First KCM Access Point Staffing Challenges with Onboard Trash Stowage Taking Control of Your Finances During a Loss of Flying Telephone Support Group For Flight Attendants Under Self-Quarantine COVID-19 Resources Ongoing Conversations With […]

    Inflight Service Tidbits – August 2017

    Posted: August 30, 2017

    Inflight Service Tidbits Items in bold are recently added First Class Don’t lose your serving tray again–when the door to the ice bucket compartment is open, there is a small space created above the door. This is a great place to stash one small serving tray. Use metal tongs to handle the aluminum cups when plating […]

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    Recurrent Training 2021

    January 13, 2021 17:00 Leave a Comment

    Recurrent Training 2021 Master Executive Council (MEC) + Inflight Training Committee + Air, Safety, Health and Security Committee (ASHSC) In This Edition Early Success Rates Look Promising COVID-19 Risk Mitigations Written Exam Practice Questions and Answers Adequate “Hands-On” Time Prior to Emergency Evacuation Evaluations Acceptable Deviations to Emergency Evacuation Commands Requalification Training (RQ) Early Success […]

    AFA Alaska Negotiations Update – December 17, 2020

    December 17, 2020 20:00

    AFA Alaska Negotiations Update – December 17, 2020 Master Executive Council In This Edition Updated Contract Negotiations Timeline Negotiations Delayed Until September 1, 2021 Overview of the Railway Labor Act Updated Contract Negotiations Timeline 1st round Negotiating Committee interviews – March & April 2020 Full pay scale increase of 2.5% – December 17, 2020 – […]

    AFA Update – December 11, 2020

    December 11, 2020 12:00

    In This Edition MEC Resolution on Gender Equality CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before Georgia Senate Runoff Election Community Resources for Those in Need MEC Resolution on Gender Equality Master Executive Council (MEC) AFA has long been a champion of equality both in and out of the workplace.  Over the course of many […]

    AFA Update – November 20, 2020

    November 20, 2020 12:00

    In This Edition Grievance Committee Update Grievance Committee Update Grievance Committee The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues.  Termination cases are typically prioritized in order to […]

    AFA Alaska Update – November 12, 2020

    November 12, 2020 07:00

    AFA Alaska Update – November 12, 2020 In This Edition Annual Benefits Open Enrollment COVID-19 Pandemic Update Recurrent Training Update AFA Disaster Relief – Multiple Disasters Union Plus Holiday Giveback Annual Benefits Open Enrollment Benefits Committee Annual Benefits Open Enrollment is underway, and you have until November 18, 2020 to make changes to your benefits for […]

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