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Representing the Flight Attendants of Alaska + Hawaiian

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Tools & Resources

What Does This Committee Do?

The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

Download the Inflight Service Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
  • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
  • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
  • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
Why Would I Contact This Committee?

The Inflight Service Committee is available to help you with:

  • Questions about inflight service procedures and standards
  • Feedback and suggestions involving inflight food and beverage and service procedures
  • Coordination between F/As and Inflight Product and Food & Beverage Departments

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Who Do I Contact?

Catering Feedback

If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

General Assistance

For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Naomi Parcell
anc.inflightservice.chair@afaalaska.org

View the ANC Committee List >>

HNL

Contact LEC Officers
hnl.inflightservice.chair@afahawaiian.org

LAX (pmAS)

Johanna Thomas
lax.inflightservice.chair@afaalaska.org

View the LAX (pmAS) Committee List >>

LAX (pmHA)

Gary Manoi
lax.inflightservice.chair@afahawaiian.org

PDX

Todd Horn
pdx.inflightservice.chair@afaalaska.org

View the PDX Committee List >>

SAN

Chase Vandergrift
san.inflightservice.chair@afaalaska.org

View the SAN Committee List >>

SEA

Ross Dejong
sea.inflightservice.chair@afaalaska.org

View the SEA Committee List >>

SFO

Raymond Ramirez
sfo.inflightservice.chair@afaalaska.org

View the SFO Committee List >>

MEC

Chase Vandergrift, MEC Chairperson–Alaska Brand
Bianca McKee, MEC Chairperson–Hawaiian Brand
inflightservice@afaalaska.org

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Links

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Committee News

View the Inflight Service Committee news archives

Inflight Service Committee Meeting Recap – 2nd Quarter 2025

Posted: May 30, 2025

This message is for pre-merger Alaska Flight Attendants On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and […]

Inflight Service Committee Meeting Recap – 1st Quarter 2025

Posted: February 25, 2025

Inflight Service Committee On Thursday, February 20, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Kelly Kochanek (PDX), Raymond Ramirez (SFO), and Chase Vandergrift (SAN). MEC Inflight […]

Inflight Service Committee Meeting Recap – 4th Quarter 2024

Posted: November 15, 2024

Inflight Service Committee On Tuesday, November 12, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2024

Posted: September 26, 2024

Inflight Service Committee On Thursday, September 17, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Andrew Malone […]

Inflight Service Committee Meeting Recap – 2nd Quarter 2024

Posted: May 28, 2024

Our AFA Inflight Service Committee Chairpersons met on May 21 to represent Flight Attendants’ interests related to catering and onboard service/sales. The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard. The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!

We Will Never Forget – September 11, 2001

AFA Never Forget Website United Flight 175 Robert J. FangmanAmy N. JarretAmy R. KingKathryn LaBorieAlfred G. MarchandMichael C. TarrouAlicia N. TitusCaptain: Victor SaraciniFirst Officer: Michael HorrocksCustomer Service Representatives: Marianne MacFarlane and Jesus Sanchez United Flight 93 Lorraine G. BaySandra BradshawWanda A. GreenCeeCee LylesDeborah WelshCaptain: Jason DahlFirst Officer: Leroy Homer American Flight 11 Barbara AresteguiJeffrey CollmanSara […]

Vacation Survey Now Open

This message is for both pre-merger Alaska and Hawaiian Flight Attendants Your Joint Negotiating Committee (JNC) is working diligently to understand and improve the vacation benefits for our Flight Attendants at Alaska and Hawaiian. Your input is essential in ensuring that the vacation provisions we adopt reflect your needs and preferences. To gather your perspectives, […]

SEA Domicile Negotiations – September 2025

This message is for pre-merger Hawaiian Flight Attendants Negotiations Update The SEA Domicile Negotiating Committee met this week for three days of collective bargaining with management.  The SEA NC met with management on September 3 to September 5 in Honolulu. At the negotiating table for this session were: Representing AFA and our Flight Attendants   […]

Pre-Merger Alaska MEC Committee Interviews—October 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

Merged MEC Committee Chairperson Interviews—October 2025

This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Our first group of committees successfully merged on June 1, and we are now planning for another group of committees to merge on November 1. As part of the committee merging process, our […]

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