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        You are here: Home / Inflight Service Committee

        website-header-inflight-service

        • What Does This Committee Do?
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        What Does This Committee Do?

        The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

        Download the Inflight Service Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
        • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
        • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
        • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
        Why Would I Contact This Committee?

        The Inflight Service Committee is available to help you with:

        • Questions about inflight service procedures and standards
        • Feedback and suggestions involving inflight food and beverage and service procedures
        • Coordination between F/As and Inflight Product and Food & Beverage Departments

        Go to top

        Who Do I Contact?

        Catering Feedback

        If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

        General Assistance

        For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Naomi Parcell
        anc.inflightservice.chair@afaalaska.org

        View the ANC Committee List >>

        HNL

        Thalia Adachi
        hnl.inflightservice.chair@afahawaiian.org

        LAX (pmAS)

        Johanna Thomas
        lax.inflightservice.chair@afaalaska.org

        View the LAX (pmAS) Committee List >>

        LAX (pmHA)

        Gary Manoi
        lax.inflightservice.chair@afahawaiian.org

        PDX

        Todd Horn
        pdx.inflightservice.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Chase Vandergrift
        san.inflightservice.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Ross Dejong
        sea.inflightservice.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Raymond Ramirez
        sfo.inflightservice.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Chase Vandergrift, MEC Chairperson–Alaska Brand
        Bianca McKee, MEC Chairperson–Hawaiian Brand
        inflightservice@afaalaska.org

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        Committee News

        View the Inflight Service Committee news archives

        Inflight Service Committee Meeting Recap – 4th Quarter 2025

        Posted: December 15, 2025

        On Thursday, December 4, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), and Andrew Malone (SAN). MEC […]

        Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025

        Posted: October 15, 2025

        Our AFA Inflight Service Committee holds regular meetings and discussions with management to receive updates, address Flight Attendant concerns, and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular update is centered on the […]

        Refreshed Inflight Mobile Device (IMD) Distribution

        Posted: October 2, 2025

        This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        Posted: September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Inflight Service Committee Meeting Recap – 2nd Quarter 2025

        Posted: May 30, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and […]

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • Hotel Committee Meeting Recap – January 2026
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        • Using Apps to Support New Year Wellness Goals

        Hotel Committee Meeting Recap – January 2026

        January 19, 2026

        On Monday, January 12, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX-pmAS), Kanani Vallot (SAN), […]

        Meet Our Pre-Merger Alaska MEC Reserve Committee Vice Chairperson–New Hire & Probation

        January 19, 2026

        This message is for pre-merger Alaska Flight Attendants We’re excited to introduce our newly elected pre-merger Alaska MEC Reserve Committee Vice Chairperson—New Hire & Probation, Meghan Casey. Meg began her term immediately upon being elected last week. Below, you’ll find a brief biography highlighting her background and experience as she begins her work supporting our […]

        Hawaiian Flight Attendant Seattle Domicile LOA Session #3 Roadshow Recording

        January 16, 2026

        The Seattle Domicile Letter of Agreement (SEA LOA) Presentation offers a comprehensive overview of the agreement with updates to the extended bidding timeline. The Question and Answer Post has also been updated to ensure that the latest information and additional inquiries are addressed.

        Seattle Domicile Negotiating Committee Question and Answer (Q and A) Update – January 16, 2026

        January 16, 2026

        This message is for pre-merger Hawaiian Flight Attendants General Q1. When will the Hawaiian SEA domicile open? A. Management anticipates opening the SEA domicile in April 2026. ** UPDATED ** Q2. When will vacancies be posted and awarded for the SEA domicile? A. Management has posted the initial vacancy bid to the IFS website. Additionally […]

        Pre-Merger Alaska MEC Committee Chairperson Election Results

        January 14, 2026

        This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the position of MEC Reserve Committee Vice Chairperson—New Hire & Probation. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidate has […]

        Recent Posts

        • Hotel Committee Meeting Recap – January 2026
        • Meet Our Pre-Merger Alaska MEC Reserve Committee Vice Chairperson–New Hire & Probation
        • AFA News in Review – January 16, 2026
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #3 Roadshow Recording
        • Seattle Domicile Negotiating Committee Question and Answer (Q and A) Update – January 16, 2026
        • Pre-Merger Alaska MEC Committee Chairperson Election Results
        • SEA Domicile Negotiations Update – January 2026
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #3 Virtual Roadshow Reminder
        • AFA News in Review – January 9, 2026
        • Using Apps to Support New Year Wellness Goals
        • AFA News in Review – January 2, 2026
        • AFA News in Review – December 26, 2025
        • Scheduling Committee Meeting Recap – December 2025
        • AFA News in Review – December 19, 2025
        • Hawaiian Flight Attendant Seattle Domicile LOA Session #2 Virtual Roadshow Reminder

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