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        You are here: Home / Inflight Service Committee

        website-header-inflight-service

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        What Does This Committee Do?

        The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

        Download the Inflight Service Committee Member duties and responsibilities
        Specific Duties and Responsibilities
        • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
        • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
        • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
        • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
        Why Would I Contact This Committee?

        The Inflight Service Committee is available to help you with:

        • Questions about inflight service procedures and standards
        • Feedback and suggestions involving inflight food and beverage and service procedures
        • Coordination between F/As and Inflight Product and Food & Beverage Departments

        Go to top

        Who Do I Contact?

        Catering Feedback

        If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD.  Please provide as much information as possible including any photos if available.

        General Assistance

        For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

        ANC

        Naomi Parcell
        anc.inflightservice.chair@afaalaska.org

        View the ANC Committee List >>

        HNL

        Contact LEC Officers
        hnl.inflightservice.chair@afahawaiian.org

        LAX (pmAS)

        Johanna Thomas
        lax.inflightservice.chair@afaalaska.org

        View the LAX (pmAS) Committee List >>

        LAX (pmHA)

        Gary Manoi
        lax.inflightservice.chair@afahawaiian.org

        PDX

        Todd Horn
        pdx.inflightservice.chair@afaalaska.org

        View the PDX Committee List >>

        SAN

        Chase Vandergrift
        san.inflightservice.chair@afaalaska.org

        View the SAN Committee List >>

        SEA

        Ross Dejong
        sea.inflightservice.chair@afaalaska.org

        View the SEA Committee List >>

        SFO

        Raymond Ramirez
        sfo.inflightservice.chair@afaalaska.org

        View the SFO Committee List >>

        MEC

        Chase Vandergrift, MEC Chairperson–Alaska Brand
        Bianca McKee, MEC Chairperson–Hawaiian Brand
        inflightservice@afaalaska.org

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        Links

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        Committee News

        View the Inflight Service Committee news archives

        Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025

        Posted: October 15, 2025

        Our AFA Inflight Service Committee holds regular meetings and discussions with management to receive updates, address Flight Attendant concerns, and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular update is centered on the […]

        Refreshed Inflight Mobile Device (IMD) Distribution

        Posted: October 2, 2025

        This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        Posted: September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Inflight Service Committee Meeting Recap – 2nd Quarter 2025

        Posted: May 30, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and […]

        Inflight Service Committee Meeting Recap – 1st Quarter 2025

        Posted: February 25, 2025

        Inflight Service Committee On Thursday, February 20, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Kelly Kochanek (PDX), Raymond Ramirez (SFO), and Chase Vandergrift (SAN). MEC Inflight […]

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        Latest News

        • Meet Our Merged MEC Committee Chairpersons & Representatives
        • Hotel Committee Meeting Recap – October 2025
        • AFA News in Review – October 17, 2025
        • Pre-Merger Alaska MEC Committee Election Results
        • Merged MEC Committee Chairperson Election Results
        • U.S. Customs & Border Protection Gender Code Requirement
        • Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025
        • AFA News in Review – October 10, 2025
        • SEA Domicile Negotiations – October 2025
        • Protecting Yourself From Drug-Facilitated Sexual Assault

        Meet Our Merged MEC Committee Chairpersons & Representatives

        October 22, 2025

        We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

        Hotel Committee Meeting Recap – October 2025

        October 20, 2025

        On Monday, October 13, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot […]

        Pre-Merger Alaska MEC Committee Election Results

        October 17, 2025

        This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful […]

        Merged MEC Committee Chairperson Election Results

        October 17, 2025

        During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons and Representatives. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Air Safety, Health, & Security Committee […]

        U.S. Customs & Border Protection Gender Code Requirement

        October 15, 2025

        Recently, U.S. Customs and Border Protection (CBP) announced changes to the rules surrounding how airlines report information about passengers and crew before flights. This system is called the Advance Passenger Information System, or APIS. These changes are in response to a Presidential Executive Order. What is APIS? APIS is a system that airlines are legally […]

        Recent Posts

        • Meet Our Merged MEC Committee Chairpersons & Representatives
        • Hotel Committee Meeting Recap – October 2025
        • AFA News in Review – October 17, 2025
        • Pre-Merger Alaska MEC Committee Election Results
        • Merged MEC Committee Chairperson Election Results
        • U.S. Customs & Border Protection Gender Code Requirement
        • Hawaiian Brand Inflight Service Committee Update – 3rd Quarter 2025
        • AFA News in Review – October 10, 2025
        • SEA Domicile Negotiations – October 2025
        • Protecting Yourself From Drug-Facilitated Sexual Assault
        • Government Affairs Committee Update – 4th Quarter 2025
        • Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2025
        • AFA News in Review – October 3, 2025
        • Joint Contract Negotiations Session 7 – September 2025
        • Refreshed Inflight Mobile Device (IMD) Distribution

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