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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Tools & Resources

What Does This Committee Do?

The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.

Download the Inflight Service Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Determine available service time, projected loads, and staffing when management determines a certain service is required on a flight
  • Solicit and gather Flight Attendant feedback regarding inflight catering, packing, service, and sales, conveying such feedback to management
  • Respond to Flight Attendant complaints or concerns regarding catering and inflight service. Gather information and work with management to satisfactorily resolve each issue.
  • Should management override the objections of the committee and proceed to implement changes in inflight service, the committee will immediately contact the MEC President
Why Would I Contact This Committee?

The Inflight Service Committee is available to help you with:

  • Questions about inflight service procedures and standards
  • Feedback and suggestions involving inflight food and beverage and service procedures
  • Coordination between F/As and Inflight Product and Food & Beverage Departments

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Who Do I Contact?

Catering Feedback

If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using the Report It! app on your IMD.  Please provide as much information as possible including any photos if available.

General Assistance

For other assistance, contact any member of your Local Inflight Service Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Betsy DeMay
betsy.demay@afaalaska.org

View the ANC Committee List >>

LAX

Johanna Thomas
johannathomas2024@gmail.com

View the LAX Committee List >>

PDX

Todd Horn
todd.horn@afaalaska.org

View the PDX Committee List >>

SAN

Chase Vandergrift
chase.vandergrift@gmail.com

View the SAN Committee List >>

SEA

Ross Dejong
rdj9002@gmail.com

View the SEA Committee List >>

SFO & LAX (pmVX)

Zach Codd (Interim Chair)
zach.codd@afaalaska.org

View the SFO Committee List >>

MEC

Stephanie Garnett, MEC Chairperson
stephanie.garnett@afaalaska.org

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Links

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Committee News

View the Inflight Service Committee news archives

Inflight Service Tidbits – August 2017

Posted: August 30, 2017

Inflight Service Tidbits Items in bold are recently added First Class Don’t lose your serving tray again–when the door to the ice bucket compartment is open, there is a small space created above the door. This is a great place to stash one small serving tray. Use metal tongs to handle the aluminum cups when plating […]

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Premium Class

Posted: January 6, 2017

The implementation of Premium Class service has led to several concerns from AFA members that the Master Executive Council (MEC) would like to address. Selling upgrades in-flight AFA has been in contact with the union representing the Customer Service Agents and Reservations Agents, the International Association of Machinists and Aerospace Workers (IAM), regarding the selling […]

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How To Write Up Catering Issues and Concerns

Posted: July 12, 2016

If it is a catering safety related issue an ISR or ASAP should be filed.  A catering feedback email that has SAFETY in the subject line will also help the issue to be immediately addressed. Use a regular email for catering errors addressed to catering.feedback@alaskaair.com.  Upper management groups do not need to be copied in—in some respects […]

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Introducing Your MEC Inflight Service Committee Chairperson

Posted: April 14, 2016

Your Master Executive Council (MEC) conducted interviews this week for the position of MEC Inflight Service Committee Chairperson.  We would like to thank the eight candidates who expressed a willingness to serve and interviewed for the position.  After thorough consideration, the MEC has appointed Stephanie Garnett to the position. Stephanie is a Seattle-based flight attendant […]

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MEC Inflight Service Committee Chairperson Interviews

Posted: February 23, 2016

The AFA Alaska Master Executive Council (MEC) would like to thank Blair Kimball for stepping up and serving as MEC Chairperson of the AFA Inflight Service Committee over the past several years. Under Blair’s leadership, the committee has expanded involvement and helped to advocate for Flight Attendants as management has introduced major service changes. Blair […]

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Latest News

[L-VX] Introducing Your MEC Scheduling Committee Vice Chairperson – Legacy Virgin America

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This message is for pre-merger Virgin America Flight Attendants Your Council 18 and 35 Presidents as well as other members of your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Scheduling Committee Vice Chairperson—Legacy Virgin America position. The MEC would like to thank the candidates who demonstrated willingness to represent […]

[L-AS] Open Time Grievance

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This message is for pre-merger Alaska Airlines Flight Attendants On May 17, AFA filed grievance #36-99-2-130-18, requesting that Alaska Airlines management investigate the circumstances regarding the Company’s alleged violation of Section 12.C.3 “Trading Procedures”.  The grievance contends that the Company’s Jeppesen Crew Access (JCA) Open Time Trading System failed to synchronize time across the system, […]

The Dues Pie Chart—Where Do My Dues Go?

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Note from your Master Executive Council (MEC): This information was prepared by AFA International as a resource for Flight Attendants. The Dues Pie Chart depicts where all funds at AFA are budgeted. About 80% of dues dollars are directly allocated to fund the work at each airline, i.e. Local Councils, Master Executive Councils, Negotiations, and System Board.  […]

[L-AS] Introducing Your MEC Grievance Committee Payroll Representative

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This message is for pre-merger Alaska Airlines Flight Attendants Your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Grievance Committee Payroll Representative position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough deliberation, the MEC has appointed Kiara Jenkins to the […]

Final Integrated Seniority List

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Below you will find the final version of the merged seniority list.  All challenges submitted to the initial list that was posted on April 3, 2018, have been reviewed and responses have been sent.  The resolution of an accepted challenge is reflected in this final version.  AFA has provided the list to management, who will […]

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