Tools & Resources
The Inflight Service Committee represents Flight Attendant interests regarding catering and inflight service/sales and addresses Flight Attendant complaints and concerns regarding catering and inflight service/sales.
Download the Inflight Service Committee Member duties and responsibilitiesWho Do I Contact?
Catering Feedback
If you have feedback to provide regarding a catering issue on a particular flight, please write up your concern using Block2Block on your IMD. Please provide as much information as possible including any photos if available.
General Assistance
For other assistance, contact any member of your Local Inflight Service Committee. You can find a list of Committee Members on your Local Council Committees page. For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.
ANC
Naomi Parcell
anc.inflightservice.chair@afaalaska.org
View the ANC Committee List >>
LAX
Johanna Thomas
lax.inflightservice.chair@afaalaska.org
View the LAX Committee List >>
PDX
Todd Horn
pdx.inflightservice.chair@afaalaska.org
View the PDX Committee List >>
SAN
Chase Vandergrift
san.inflightservice.chair@afaalaska.org
SEA
Ross Dejong
sea.inflightservice.chair@afaalaska.org
View the SEA Committee List >>
SFO
Raymond Ramirez
sfo.inflightservice.chair@afaalaska.org
View the SFO Committee List >>
MEC
Stephanie Garnett, MEC Chairperson
inflightservice@afaalaska.org
Links
Committee News
View the Inflight Service Committee news archives
Inflight Service Committee Meeting Recap – 3rd Quarter 2024
Inflight Service Committee On Thursday, September 17, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Andrew Malone […]
Inflight Service Committee Meeting Recap – 2nd Quarter 2024
Our AFA Inflight Service Committee Chairpersons met on May 21 to represent Flight Attendants’ interests related to catering and onboard service/sales. The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard. The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!
After Relentless AFA Advocacy, Alaska Management Finally Takes Initial Step To Protect Against Injuries From Dangerous Coffee Makers
Alaska Airlines management has directed that older-style B/E Aerospace coffee makers must not be used without a Brew Shield. The action follows months of advocacy by AFA ASHSC, Inflight Service Committee, and MEC, highlighting ongoing injuries to Flight Attendants from the coffee makers. Our Committees and MEC continue to call for a complete suspension of the older coffee makers until the issue is fully resolved to ensure the safety of both crewmembers and passengers.
Inflight Service Committee Meeting Recap – 1st Quarter 2024
Our AFA Inflight Service Committee Chairpersons met on February 27 to represent Flight Attendants’ interests related to catering and onboard service/sales. The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard. The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!
Alaska Management Refuses to Remove Dangerous Coffee Makers From Service Despite Injury Risks to Flight Attendants
Air Safety, Health, & Security Committee (ASHSC) Over the past several months, at least nine Flight Attendant injuries have been reported, caused by scalding hot coffee and grounds spewing from the brew basket of older-style B/E Aerospace coffee makers on various aircraft. This is an alarming situation that requires immediate attention. It’s suspected that the […]
