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Assistance for SFO Flight Attendants

Introduction

This information and assistance is for SFO employees and SFO based Flight Attendants who have recently been laid off, furloughed, or had their hours reduced as a result of COVID-19. It contains information about unemployment and disability benefits, health insurance options, available airport jobs, and more financial relief and supportive services available in our local communities. 

How to Register 

The SFO International Benefits Center, in conjunction with United Council 11 and Alaska Council 35, is sponsoring an online and phone session for Flight Attendants that have been impacted by the effects of COVID-19. Topics to be discussed include unemployment benefits, health care, job placement services and community resources.To sign up for the next session on Friday, October 2nd, this link will take you to the online form. If you have specific questions you would like addressed, please ensure you complete the last item on the form. Should you need to contact SFO’s Business Center directly, they can be reached at 650-821-5242, or via email.

Below is a comprehensive brochure published by the SFO Benefits and Career Center which will help answer questions about the variety of services available. 

Click to View the Benefits Assistance Guide for SFO Workers

In solidarity,

Melissa, Aladrian, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Council 35 News – August 2020

Important Dates Coming Up

Payroll Support Program Extension

Although Congress has technically recessed for now, work to extend the Payroll Support Program (PSP) continues in earnest during the recess. If PSP were to be extended at any point and involuntary furloughs subsequently prohibited, AFA and management would meet and confer over any necessary changes to furlough mitigations and involuntary furloughs pursuant to the October 2020 Involuntary Furlough Mitigations Letter of Agreement. Realistically, that would likely lead to discussion regarding voluntary leave programs similar to those offered over the last five months.  Want to help ensure PSP continues?  Volunteers for the AFA phone bank are needed!  Please contact your Council 35 officers for more information.

IVF in SFO

With 119 Flight Attendants involuntarily furloughed (IVF), SFO is second behind SEA in the number of FAs affected by the IVF.  However SFO is the largest Alaska base to have been relocated to a new domicile.  On behalf of your Council 35 officers, we are sad to see you go.  Please reach out if you have any questions or need support while adjusting to the change and moving to a new base. To ensure you get all the AFA information you need for your new base, it is recommended that FAs update their newsletter preference online.

California Wildfires

Our hearts go out to SFO Flight Attendants that have been impacted by the California Wildfires.  For support and more information please refer to the August 22 communication. SFO EAP is available to support those affected by the Wildfires: eap.sfo@afaalaska.org.  If you wish to donate to those affected or would like to apply for financial assistance, please visit:

No OAL Travel on Leave

As reported in the July 2020 Newsletter, AFA has been advocating for employee use of OAL travel benefits during one of the many staffing leaves.  Unfortunately your Council 35 officers are sorry to report that AFA was not successful in persuading the company to reconsider their position on OAL travel.

Stay Informed

Although Flight Attendants are not required to read company emails and bulletins while on leave, it is recommended that FAs keep current with all the latest information while on leave during this time of constant change.  Additionally it’s important to ensure the personal email address on file with AFA is up-to-date.  To change your contact information, please visit the AFA website to update email and/or mailing address.

Membership Dues While on Leave

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services.  Members can pay dues online or submit invoice payment via mail.  Please contact membership services for specific account information.

EAP is Here to Help

These are extremely difficult and stressful times. Please remember that the SFO Employee Assistance Program (EAP) Committee is always available as a support resource.  For help, please contact sfo.eap@afaalaska.org.  

How do I contact Council 35 Officers?

Using a personal email address, the preferred methods of contact are:

  • Open an Online Support Request ticket
  • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
  • Individual officer emails (if information is for a specific officer)
  • Calls/text (if situation requires more urgent attention)

When contacting Council 35 officers please avoid the following methods:

  • Sending to/from alaskaair email (subject to company audits and therefore not private)
  • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
  • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

Please allow at least one business day for a response to any method of contact (email, phone, text).  

Stay healthy and safe!

In solidarity,

Melissa, Aladrian, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

State of California Wildfires

Bay Area California Wildfires

As if battling a pandemic isn’t enough to deal with this year, sadly many Flight Attendants have been impacted by the California Wildfires.  If you are unable to report to work as scheduled, please reach out to a supervisor as soon as possible:  SFO Village: 650.218.6810

The AFA-CWA Employee Assistance Program (EAP) is available to support those affected by the Wildfires: AFA Alaska EAP: 949.922.1606 or eap.sfo@afaalaska.org.

AFA-CWA Disaster Relief Fund

We know that disasters can change lives forever. While we can’t stop destructive events from happening, we can, as a Union, assist our members with their recovery. AFA established the Disaster Relief Fund after September 11th to assist our members whose lives were placed in harms way. AFA members and retirees, whose primary residence is in the affected counties and who have suffered damage and/or dislocation, are eligible for $200.00 from the AFA-CWA Disaster Relief Fund.  It is a gift made possible by the generosity of your fellow union sisters and brothers with AFA.

If you would like to apply for assistance, visit the AFA-CWA Disaster Relief Funds website and download the Disaster Relief Fund Application and submit via:

  • Mail: AFA-CWA EAP Department, 6th Floor, 501 Third Street NW, Washington D.C.  20001-2797   
  • Email: lfoster@afanet.org
  • Phone: 1.800.424.2406
  • Fax: AFA EAP Department at 202.434.1411

If you wish to make a contribution either by check or electronic payment, please visit  AFA-CWA Disaster Relief Funds website for more information on donating. 

Stay safe and healthy!

Your Council 35 Officers,

Melissa, Aladrian, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Council 35 News – July 2020

Service Survey:  Participation Needed!

AFA recently published a survey for Flight Attendants to give feedback on the current service.  Many members have expressed their concern with the safety of the increased service levels amidst the COVID19 outbreak.  Please take a moment to complete the survey!  Additionally your Council 35 officers strongly recommend FAs file a report (FAIR) regarding passenger mask removal onboard.

OAL Travel on Leave

Council 35 officers have received many messages from concerned members about the loss of other airline (OAL) ZED travel while on leave coming up in October.  Policy surrounding OAL travel is determined by the participating airline.  ZED agreements require that to be eligible for travel, employees must be active.  For an employee to be active, they need to be on payroll, or have a pay event in order to remain active for a given month.  The leaves offered as furlough mitigation leaves are unpaid and FAs that are on these leaves are not considered active employees.  AFA has discussed this concern with management, and have requested that options be considered to allow employees to remain eligible for OAL.  Please stay tuned for progress on this request.

Rumor Control:  Avoiding IV

There is a rumor that suggests that applying for a leave will alleviate any risk of involuntary furlough (IVF).  Unfortunately this is not true.  If an FA’s seniority number is in the furlough “zone” there is no action an FA can take that would prevent furlough from happening.  The MEC has published multiple communications on what FAs can do to avoid furloughs at Alaska, which encourages FAs to reach out to Congress to vote in favor of additional support for airline employees.

Staffing Leaves and Coordination

Another misconception about leaves is that cashing out vacation or sick bank hours will allow an FA to “coordinate” to keep the FA on payroll and active while on a staffing leave.  The furlough mitigation leaves are unpaid, and FAs will not be able to cash out any days when on one of the upcoming staffing leaves.

Stay Informed

Although Flight Attendants are not required to read company emails and bulletins while on leave, it is recommended that FAs keep current with all the latest information while on leave during this time of constant change.  Additionally it’s important to ensure the personal email address on file with AFA is up-to-date.  To change your contact information, please visit the AFA website to update email and/or mailing address.

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services.  Members can pay dues online or submit invoice payment via mail.  Please contact membership services for specific account information.

Membership Dues While on Leave

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services.  Members can pay dues online or submit invoice payment via mail.  Please contact membership services for specific account information.

EAP is Here to Help

With Warn Notices and leave bid awards coming soon, these are extremely difficult and stressful times. Please remember that the SFO Employee Assistance Program (EAP) Committee is always available as a support resource.  For help, please contact sfo.eap@afaalaska.org.  

How do I contact Council 35 Officers?

Using a personal email address, the preferred methods of contact are:

  • Open an Online Support Request ticket
  • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
  • Individual officer emails (if information is for a specific officer)
  • Calls/text (if situation requires more urgent attention)

When contacting Council 35 officers please avoid the following methods:

  • Sending to/from alaskaair email (subject to company audits and therefore not private)
  • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
  • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

Please allow at least one business day for a response to any method of contact (email, phone, text).  

Stay healthy and safe!

In solidarity,

Melissa, Aladrian, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Council 35 News – June 2020

Reminder: Deadline to complete Q2 CBT today June 30!

Trending Discipline

Layovers and the Alcohol Policy

Previously AFA provided a list of “What the company knows about me.”  For layovers and hotels, this includes key swipes, hotel video images, and bar receipts that show times orders were placed and when paid. When a violation of the alcohol policy is suspected, the company can collect all of this information to provide evidence in support of the suspicion.  Additionally, any “disruption” to a hotel property by an FA puts the company crew hotel contract at risk, and normally discharge to the offending FA is the result of these incidents.

RAP Violations

Management has been monitoring reserves and their location during the reserve availability period (RAP). FAs that are not within the base area during the entire RAP or reserves that leave base during airport standby have been discovered and this violation normally results in discharge. This includes commuting delays.  If your commute flight arrives after your RAP begins, this would be considered a violation.  Your Council 35 officers recommend that those FAs new to reserve, be sure to familiarize yourself with §11 of the JCBA to understand the rules regarding availability and contactability.

SFO Air Safety, Health & Security Committee (ASHSC) Update

By Brad Young, ASHSC Chair and Council Representative

ASAP:  When can we use it?  When should we not use it?

An ASAP is created specifically to provide a means for employees to report safety-related events or concerns. All individual ASAP reports are clearly labeled as such. Each ASAP report must contain sufficiently detailed information about a safety event so that it can be evaluated by the ASAP ERC (Event Review Committee).

Two types of reports are that are to be submitted under the ASAP:

  • Safety-related reports that appear to involve one or more violations of the regulations (e.g., deviating from routine flight duties (Policy and Procedure)-skipped part of the regulatory demo in announcement).
  • Reports that identify a general safety concern, but do not appear to involve a violation of the regulations (e.g., flight attendant concerns that the design of a galley cart configuration could lead to an on the job injury).

Flight Attendant reports that would be excluded for ASAP that involve:

  • Possible criminal activity
  • Substance abuse
  • Controlled substances
  • Intentional falsification or disregard for safety

Accidental ingestion of a possible controlled substance is not eligible for ASAP.  If you find yourself accidentally ingesting something that could result in a positive drug test, please notify your Council 35 officers or EAP for guidance.

September Leaves

Crew planning recently offered Staffing Adjustment Leaves (SAL) of both 30 and 60 day durations. The MEC heard from many FAs disappointed with the offer and the inability to secure a leave for September if already on a SAL.  Although the leaves offered were contractually compliant, the company recognized the challenge with how this would affect FAs already on a leave.  As a result, an updated bulletin was posted indicating that SALs have been converted to 30-day only for August and bidding for September will be open in a few weeks to provide the fairest option to all FAs interested in remaining on a continuous leave.

Recurrent Checklists

A recent audit of recurrent training (RT) completion packets revealed that many didn’t have the appropriate check marks to indicate a completed drill.  This caused many FAs to be recalled to attend RT a second time to prevent dequal status. As a result of the audit, the instructors have been extra fastidious with paperwork review, however it is recommended that FAs monitor their own completion packets to ensure the proper checks have been made after completing a drill.

Council 35 Committee Update: Welcome New Members!

Human Rights:  Sejal Patel

In 2016, Sejal fulfilled a childhood dream when she earned her wings with Virgin America. Fueled by her love of travel and desire to switch industries and careers, she fell in love with flying and more importantly, the people she has worked with and met. She quickly learned that a good crew can turn even the most hideous pairing into one of your favorite trips and believes in that to this day. Sejal sought out to join the Human Rights Committee because she wanted to make a change at our airline and do the hard work to make Alaska Airlines a better, more inclusive, place for our flight attendants. This is not going to be an easy task and will require heavy lifting, difficult conversations and uncomfortable situations, but it’s the only way to create meaningful, lasting change and she is committed to the goal.

Interested in joining a committee?  Please review the committee page and send your expression of interest to sfo@afaalaska.org.

Membership Dues

by James Ikehara

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services. If you receive an invoice or statement indicating that you owe AFA dues, payment can be made in one of two ways:

How do I contact Council 35 Officers?

Using a personal email address, the preferred methods of contact are:

  • Open an Online Support Request ticket
  • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
  • Individual officer emails (if information is for a specific officer)
  • Calls/text (if situation requires more urgent attention)

When contacting Council 35 officers please avoid the following methods:

  • Sending to/from alaskaair email (subject to company audits and therefore not private)
  • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
  • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

Please allow at least one business day for a response to any method of contact (email, phone, text).  

In solidarity,

Melissa, Aladrian, James and Brad


Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

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AFA Update – August 28, 2020

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Reduction in Force Part 7

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