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        You are here: Home / Archives for September 11th

        We Will Never Forget – September 11, 2001

        September 11, 2023 05:46

        Master Executive Council (MEC)

        AFA Never Forget Website

        United Flight 175

        Robert J. Fangman
        Amy N. Jarret
        Amy R. King
        Kathryn LaBorie
        Alfred G. Marchand
        Michael C. Tarrou
        Alicia N. Titus
        Captain: Victor Saracini
        First Officer: Michael Horrocks
        Customer Service Representatives: Marianne MacFarlane and Jesus Sanchez

        United Flight 93

        Lorraine G. Bay
        Sandra Bradshaw
        Wanda A. Green
        CeeCee Lyles
        Deborah Welsh
        Captain: Jason Dahl
        First Officer: Leroy Homer

        American Flight 11

        Barbara Arestegui
        Jeffrey Collman
        Sara Low
        Karen Martin
        Kathleen Nicosia
        Betty Ong
        Jean Roger
        Madeline Sweeney
        Dianne Snyder
        Captain: John Ogonowski
        First Officer: Thomas McGuinness
        Customer Service Representative: Renee Newell

        American Flight 77

        Michele Heidenberger
        Jennifer Lewis
        Kenneth Lewis
        Renee May
        Captain: Charles Burlingame
        First Officer: David Charlebois

        Filed Under: AFA News Now Tagged With: September 11th

        Personal Strategies For Managing The Anniversary Of September 11th 

        September 6, 2023 13:00

        Employee Assistance Program (EAP)/Professional Standards Committee

        Anniversaries of tragedies can be difficult times for many people.  For some, the anniversary of 9/11 continues to be a powerful reminder of loss.  For others, who thought they had put the tragedy behind them, the anniversary may produce unexpected anxiety or grief. The anniversary and the media replay of that day’s losses may stir strong emotions and difficult memories in many of us.  But there are ways to cope:

        • Observe the anniversary in a way that’s comfortable for you.  Connecting with others who shared your impact, getting involved in memorial activities and talking about the events of that day are all important coping strategies, but taking time to be by yourself – to think and reflect – can be helpful and healing as well.
        • Limit television and social media as much as possible.  The visual images of the losses that day can prompt especially strong reactions.  Be prepared to take a digital vacation or frequent time-outs  in and around the anniversary to minimize or all together avoid these visual triggers. 
        • If you start to feel overwhelmed, talk with a friend, family member, or your AFA EAP.  Often, talking about your fears and feelings is enough to relieve stress and realize that other people share your feelings.  Taking action is a sign of strength and self-awareness.
        • Recall other times you’ve experienced strong emotions.  Identify which coping strategies have worked for you in the past, and use them.
        • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.  Everyone experiences and copes with stress differently.  Try not to judge people’s emotions by their outside appearance.
        • If you have strong feelings that haven’t or won’t go away, seeking help from a professional may prove useful.  Your AFA EAP can provide you with referrals.
        • Share this information with a flying partner who may be struggling with the upcoming anniversary.

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it. We’re just a phone call away.  

        Please call AFA Alaska EAP at (949) 470-0493 for assistance or contact your Local AFA EAP Committee listed at afaalaska.org/eap.

        Filed Under: AFA News Now, EAP/Professional Standards Committee Tagged With: September 11th

        AFA Alaska Update – September 3, 2021

        September 3, 2021 17:00

        In This Edition

        • September 11th Unity Remembrance Pin
        • Uniform Quality Issues – Your Help Is Needed!
        • Hotel Resources & Safety Reminders
        • Personal Strategies for Approaching the Anniversary of September 11th

        September 11th Unity Remembrance Pin

        AFA International

        Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) to honor our heroes.  AFA and APFA members lost their lives on September 11, 2001, but Flight Attendants across the industry – whether in our unions or not – feel the significance of this day and promise alongside us to #NeverForget. We welcome all Flight Attendants across the industry to wear this pin representing the crews of all four flights and the bond we have as Flight Attendants. Wear this pin on September 11th and throughout the month of September, along with your official AFA pin. 

        How Do I Get a Pin?

        Local Councils will be distributing these pins in person starting this week.  Be on the lookout for a communication from your Local Council with more information on how pins will be distributed locally at your base.

        Questions?

        If you have any questions, please contact your Local Executive Council (LEC) Officers.


        Uniform Quality Issues – Your Help Is Needed!

        Uniform Committee

        Our Uniform Committee is continuing to advocate for improvements in uniform quality and needs your help!  Committee Members have heard your concerns loud and clear and want to continue driving change that will improve the quality of our uniforms. 

        Management and Unisync, the Company’s uniform vendor, currently have a matrix in place to “red flag” issues after hitting a threshold number of complaints. The more individual reports that are received by Unisync, the more likely a particular issue will get management’s attention.  Management is incredibly focused on this data and uses it almost exclusively to dedicate resources to making changes and resolving issues.  Our Uniform Committee is asking for your help by reporting every uniform quality issue that you have in a documented email to Unisync.

        Some progress has already been made based on response to the most recent survey and emails sent by Flight Attendants. As of July 1, 2021, the following changes have been put in place:

        • All new production of pants, skirts and dress hems will be double-stitched at the factory.*
        • All hems performed at the distribution center will be double stitched and only done in-house.*
        • Thread loop counts will be increased on all buttons for new production garments at the factory.*
        • Unisync has increased inspections performed on new garments and returns coming into the distribution center and will repair any hems or buttons to the above standard.

        * Please note that some residual stock may remain with the previous manufacturing method.

        There are still more issues to be addressed such as fabric quality and accessory/detail pieces like wings and zippers.  Please help our Uniform Committee by taking the time to email Unisync with any quality issues you are experiencing.  Contact information for Unisync can be found below or on the Uniform Subsite under “Customer Service.”  When sending an email, please describe the issue with as much detail as possible and include a photo if possible.  Please CC your Local Uniform Committee Chairperson on the email so that the Uniform Committee can track the issues as well.

        Smaller issues such as buttons falling off or hems coming out can be fixed at the Uniform Fit Center or through a tailor of your own choosing and submitted for reimbursement following the alterations guidelines; however, we ask that you still report to Unisync so the issues can be tracked and monitored.

        How To Report Issues to Unisync

        Email: alaskaservice@unisyncgroup.com
        Phone: 1-833-5-ALASKA / 1-833-525-2752
        Monday-Friday, 8 AM-6 PM Pacific time

        When emailing, please include your Local Uniform Committee Chairperson on the CC line

        Questions?

        Thank you for joining us in this process. We want all of you to be proud to wear our uniform!  If you have any further questions or concerns, please do not hesitate to contact your Local Uniform Committee. 


        Hotel Resources & Safety Reminders

        Hotel Committee

        Hotel Hotline Document

        Each month, management publishes a resource document with information about layover hotels and transportation providers.  This document, called the Hotel Hotline, is available on both the Inflight website (Hotel Travel & Station > Hotel Hotline) and in GoodReader on the IMD (ASFASupplemental > Hotel Hotline).  In the Hotel Hotline, you’ll find a wealth of information including current local face covering requirements, food & beverage options and discounts, and other amenity information for each hotel.

        Verify Your Transportation Provider

        You can find information about the designated transportation provider for your layover in your trip information in Crew Access.  The Hotel Hotline document often provides additional details including what type of vehicles the provider operates, what they look like, and how they might be marked.  To ensure your safety, it is always a good idea to know who your transportation provider is and what the vehicle that will be picking you up should look like.

        When a transportation provider arrives and indicates they are scheduled to transport your crew, ask the driver to verify the airline and flight number that they have been assigned to pick up. All drivers should have this information.  If the driver is unable to verify the flight number, call the transportation provider using the phone number listed in Crew Access or the Hotel Hotline to confirm that they have dispatched the driver.  If you are unable to get in contact with the transportation provider, call Crew Scheduling for additional verification before getting into the vehicle.

        Layover Safety

        Safety is always our primary responsibility while on the aircraft, but we should also remain focused on safety when on layovers.  Taking additional precautions and keeping personal safety at the forefront of your mind is always a best practice.  Here are a few tips:

        • If not staying at hotel, leave contact information with other crewmembers or a trusted contact if not traveling with other crew members.
        • Prop the guestroom door open with luggage while examining closets, bath, windows, under beds, and ensuring all locks are in working order—if there is an intruder, you have an opportunity to yell for help and quickly leave room.
        • Use the buddy system to ensure each crew member’s room is clear.
        • Always use chain latch/bar latch (secondary lock) while in room.  If you must open door, keep chain/bar latched.
        • Always use optical viewing port when available.
        • If anyone should request entry to room, verify with front desk that the individual has a need for access.
        • While moving about hotel (restaurant, lounge, pool area, etc.), if you feel that you are being followed or closely watched, inform the hotel front desk.  Remain at the front desk until a determination has been made concerning suspicion.
        • Leave TV on and turn volume up a little louder when leaving room.
        • During evening hours, when outside the hotel, walk in pairs—it is always a good idea to use buddy system.  Do not assume all areas are good areas to walk or jog.
        • Do not use back stairways and avoid dark areas around hotels.
        • Do not wear expensive jewelry on layover—do not be a target.

        You can find more information about layover safety in the Flight Attendant Manual (FAM), section 7.600, pages 8–11.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Personal Strategies for Approaching the Anniversary of September 11th

        Employee Assistance Program (EAP)/Professional Standards Committee

        As we approach the anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency.   For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

        There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th. 

        • Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary.
        • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
        • Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
        • Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
        • Try not to isolate yourself.  Pre-plan now to be with people if you know you have this tendency.

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find your Local EAP Committee contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

        Filed Under: EAP/Professional Standards Committee, Hotel Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2021, hotels, layovers, safety, September 11th, uniforms, Unisync

        Council 35 News – August 2021

        August 31, 2021 17:51


        Important Dates

        • September 7:  Vacation Bidding Opens
        • September 13:  Supplemental Insurance Open Enrollment Begins
        • September 21:  Vacation Bidding Closes 
        • September 24:  Supplemental Insurance Open Enrollment Ends 
        • September 28:  Vacation 2022 Awards Posted

        Never Forget

        It’s hard to believe the tragedy of 9/11/01 occurred 20 years ago…an event that changed our lives and industry forever.  To commemorate the milestone, AFA and APFA (representing American Flight Attendants) collaborated to create a new 9/11 pin.  Council 35 has enough pins for everyone, so please stop by the SFO Village supervisor’s office and pick one up.  

        Alone in Mexico

        Did you know our JCBA provides protection to Flight Attendants flying outside the US?  The JCBA§34.A.5.a states that no F/A will travel to a hotel outside the US by themselves.  There was a recent incident involving a Flight Attendant who was left behind in SJD after a scheduling change occurred.   This F/A was aware of the contract and reached out to AFA for assistance during the event.  This is a great example of why it’s important to know your contract, and when something goes wrong, AFA is here to help!

        Trending Discipline

        from the Grievance Committee

        Reserve Not at Base

        Reviewing the JCBA§11 which defines the AS reserve rules, the company expects that a reserve Flight Attendant will be within 2 hours of base at the beginning of the assigned reserve availability period (RAP). Commuting into base or being more than 2 hours aways from base at the start of RAP would be considered time card fraud and normally results in termination with the first offense.  Lineholders picking up reserve days should be aware of the reserve rules found in JCBA§11 in order to be familiar with the expectations.  Any reserve F/A or lienholder picking up reserve days who are interested in extra support or guidance, please reach out to the SFO Reserve Committee for assistance.

        Delays

        When a delay is caused by a Flight Attendant, either due to tardiness or forgotten required item, management typically initiates an investigation.  If it is confirmed that the delay was caused by the FA, discipline will most likely be issued. A first offense can expect a Confirmation of an Oral Warning (COW), unless other discipline is on file, which would increase to the appropriate step based on previous occurrences.

        Supplemental Insurance Open Enrollment

        from the Benefits Committee
        National Group Protection (NGP) announces the open enrollment period for supplemental benefit plans for AFA members.  

        NGP offers services to include:

        • Accident Insurance
        • Hospital Indemnity
        • Critical Illness Coverage
        • Whole Life Insurance

        NGP offers the following options:

        • Supplemental – these plans supplement any existing coverage
        • Voluntary – members choose to participate
        • Limited Underwriting – no medical or physical exams required
        • Family Coverage – available with all of the plans
        • Portable – members can continue coverage if they leave the company
        • Payroll Deduction – premiums are paid through payroll deduction

        The Virtual Enrollment for Alaska AFA members is open from September 13-24, 2021.  

        Reminder:  COVID-19 MOU, Section 32 and CA Law

        COVID absences are still a regular event for members.  Your Council 35 officers encourage F/As to submit for points forgiveness and follow up with CA state claims to seek additional benefits.  For more information, please revisit July’s Newsletter.

        Celebration of Life for Tim Krailo

        A message from SFO Chief Pilot Kat Pullis

        I wanted to pass along the invitation for the Celebration of Life planned for our dear Tim Krailo and his wife Karen.  Please RSVP as the family is planning on serving dinner around 6:30pm.  If you’d like to attend in uniform to show support from our Alaska family, please feel free to do so.  His family sends a huge thank you to our team for the successful Go Fund Me that we did for their children.  It has been such a challenging year for their family as Tim’s only sister also passed away last month.  Sending all our thoughts and support their way.  

        Thank you Majo!

        Council 35 extends a warm thank you to Majo Tanco, LAX Benefits Committee, for all the help she provided since COVID-19 emerged on the scene.  Majo was kind enough to fill in and help Council 35 members while we looked for an SFO-based committee member.  We are happy to announce that our new Benefits Chair, Julie Pearson, is now ready to take over where Majo left off.  For inquiries regarding anything benefits related, such as FMLA, medical LOAs and Worker’s Compensation, SFO-based FAs should now reach out to Julie at sfo.benefits@afaalaska.org.  And thank you Majo for letting SFO “borrow” you while we searched to fill the vacancy!

        In solidarity,

        Melissa, James and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: AFA Pin, Council 35, COVID-19, Grievance Committee, Newsletter, September 11th, supplemental

        AFA Update – September 4, 2020

        September 4, 2020 19:00

        In This Edition

        • #ReliefNow Rally in Seattle on September 8
        • National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs
        • A September 11th Anniversary Message from Your AFA EAP

        #ReliefNow Rally in Seattle on September 8

        Government Affairs Committee

        On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting a #ReliefNow Rally in Seattle to demand a clean extension of the Payroll Support Program. We will be rallying outside the offices of Senators Murray and Cantwell at 12 PM Pacific. An extension of the Payroll Support Program will provide job security for hundreds of thousands by requiring airlines continue their promise of no furloughs through March of 2021. With hundreds of thousands of jobs on the line, including hundreds here at Alaska, we ask that you join us in rallying and demanding an extension.  

        What: Seattle #ReliefNow Rally
        When: Tuesday, September 8 a 12 PM Pacific
        Where: Henry M. Jackson Federal Building, 915 2nd Avenue, Seattle, WA 98174

        This event is open to all, including Flight Attendants laying over in Seattle as well as friends and family members.  Not able to join in Seattle?  Visit the #ReliefNow page to find an event near you.

        Keep The Pressure On Congress—Call Your Representative and Senators!

        Flight Attendants continue to pressure Congress to put in place #ReliefNow. Last week, White House Chief of Staff Mark Meadows talked about extending aid to airlines but acknowledged that Congress must act — executive orders will not save our jobs. Congress is set to return to D.C. on September 8th. We have to keep up the pressure this week with one message: #ReliefNow for aviation workers and all Americans. Get it done. 

        Make three calls every day this week. One to your Representative and two to your Senators.

        SENATE: 888-848-4824
        HOUSE: 888-907-9365

        Sample Script:

        “Hello, I am a constituent calling to ask my Senator/Representative to save my job as an essential worker and airline employee. An overwhelming majority of Congress supports an extension to the Payroll Support Program for aviation workers to avoid massive job loss in October and also to ensure there’s no cancellation of service to small communities. We need a COVID-19 relief package with our payroll support passed TODAY. Our jobs are on the line right now and millions are hurting without this relief! Keep us connected to our jobs, paychecks, & healthcare. We are counting on you. Thank you.”

        You can also find local office information by looking up your Representative and Senators at house.gov and senate.gov.


        National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs

        Benefits Committee

        Most Company-offered supplemental insurance coverage continues while on COVID-19 leaves or furloughs, and the premiums for such insurance are double-deducted upon return to service or are direct billed by the Company or an agent of the Company depending on the situation. However, premiums for supplemental insurance offered by National Group Protection (NGP) / Continental Accident Insurance Company (CAIC) and payroll deducted as “Continental Insurance (CAIC)” are not double-deducted or direct billed by the Company or an agent of the Company.

        In response to the COVID-19 pandemic, NGP has offered a generous continuation of coverage and a six-month suspension of premiums for Flight Attendants on leaves or furloughs beginning in May and for the remainder of 2020. The six months are not required to be consecutive and the waiver of premium may continue into 2021 if the Flight Attendant is on leave or furlough as of December 31, 2020.

        No action is required in order to maintain coverage. CAIC will honor claims during this time (subject to policy provisions/language and documentation requirements). NGP will communicate directly with Flight Attendants who are expected to exhaust the waiver of premium.

        If you have any questions, you may contact NGP directly at 1-800-344-9016 or service@ngp-ins.com.


        A September 11th Anniversary Message from Your AFA EAP

        Employee Assistance Program (EAP)/Professional Standards Committee

        We know that the anniversaries of significant events in people’s lives can sometimes trigger reactions.  September 11, 2020 will be no different.  Some of us may harness our responses by participating in commemorative activities and memorials.    For others, September 11th will be marked by private reflections and personal tributes like a moment of silence or picking up a trip on the 11th.  For others, September 11th will serve as a reminder that September is National Preparedness Month.  Many will channel their responses into creating or updating family disaster communication/preparedness plans. 

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find local EAP Committee Member contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

        Filed Under: EAP/Professional Standards Committee, Government Affairs Committee, Latest News, Master Executive Council (MEC) Tagged With: #ReliefNow, 2020, EAP, Government Affairs, Payroll Support Program, September 11th

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