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        You are here: Home / Archives for Unisync

        AFA Alaska Update – September 3, 2021

        September 3, 2021 17:00

        In This Edition

        • September 11th Unity Remembrance Pin
        • Uniform Quality Issues – Your Help Is Needed!
        • Hotel Resources & Safety Reminders
        • Personal Strategies for Approaching the Anniversary of September 11th

        September 11th Unity Remembrance Pin

        AFA International

        Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) to honor our heroes.  AFA and APFA members lost their lives on September 11, 2001, but Flight Attendants across the industry – whether in our unions or not – feel the significance of this day and promise alongside us to #NeverForget. We welcome all Flight Attendants across the industry to wear this pin representing the crews of all four flights and the bond we have as Flight Attendants. Wear this pin on September 11th and throughout the month of September, along with your official AFA pin. 

        How Do I Get a Pin?

        Local Councils will be distributing these pins in person starting this week.  Be on the lookout for a communication from your Local Council with more information on how pins will be distributed locally at your base.

        Questions?

        If you have any questions, please contact your Local Executive Council (LEC) Officers.


        Uniform Quality Issues – Your Help Is Needed!

        Uniform Committee

        Our Uniform Committee is continuing to advocate for improvements in uniform quality and needs your help!  Committee Members have heard your concerns loud and clear and want to continue driving change that will improve the quality of our uniforms. 

        Management and Unisync, the Company’s uniform vendor, currently have a matrix in place to “red flag” issues after hitting a threshold number of complaints. The more individual reports that are received by Unisync, the more likely a particular issue will get management’s attention.  Management is incredibly focused on this data and uses it almost exclusively to dedicate resources to making changes and resolving issues.  Our Uniform Committee is asking for your help by reporting every uniform quality issue that you have in a documented email to Unisync.

        Some progress has already been made based on response to the most recent survey and emails sent by Flight Attendants. As of July 1, 2021, the following changes have been put in place:

        • All new production of pants, skirts and dress hems will be double-stitched at the factory.*
        • All hems performed at the distribution center will be double stitched and only done in-house.*
        • Thread loop counts will be increased on all buttons for new production garments at the factory.*
        • Unisync has increased inspections performed on new garments and returns coming into the distribution center and will repair any hems or buttons to the above standard.

        * Please note that some residual stock may remain with the previous manufacturing method.

        There are still more issues to be addressed such as fabric quality and accessory/detail pieces like wings and zippers.  Please help our Uniform Committee by taking the time to email Unisync with any quality issues you are experiencing.  Contact information for Unisync can be found below or on the Uniform Subsite under “Customer Service.”  When sending an email, please describe the issue with as much detail as possible and include a photo if possible.  Please CC your Local Uniform Committee Chairperson on the email so that the Uniform Committee can track the issues as well.

        Smaller issues such as buttons falling off or hems coming out can be fixed at the Uniform Fit Center or through a tailor of your own choosing and submitted for reimbursement following the alterations guidelines; however, we ask that you still report to Unisync so the issues can be tracked and monitored.

        How To Report Issues to Unisync

        Email: alaskaservice@unisyncgroup.com
        Phone: 1-833-5-ALASKA / 1-833-525-2752
        Monday-Friday, 8 AM-6 PM Pacific time

        When emailing, please include your Local Uniform Committee Chairperson on the CC line

        Questions?

        Thank you for joining us in this process. We want all of you to be proud to wear our uniform!  If you have any further questions or concerns, please do not hesitate to contact your Local Uniform Committee. 


        Hotel Resources & Safety Reminders

        Hotel Committee

        Hotel Hotline Document

        Each month, management publishes a resource document with information about layover hotels and transportation providers.  This document, called the Hotel Hotline, is available on both the Inflight website (Hotel Travel & Station > Hotel Hotline) and in GoodReader on the IMD (ASFASupplemental > Hotel Hotline).  In the Hotel Hotline, you’ll find a wealth of information including current local face covering requirements, food & beverage options and discounts, and other amenity information for each hotel.

        Verify Your Transportation Provider

        You can find information about the designated transportation provider for your layover in your trip information in Crew Access.  The Hotel Hotline document often provides additional details including what type of vehicles the provider operates, what they look like, and how they might be marked.  To ensure your safety, it is always a good idea to know who your transportation provider is and what the vehicle that will be picking you up should look like.

        When a transportation provider arrives and indicates they are scheduled to transport your crew, ask the driver to verify the airline and flight number that they have been assigned to pick up. All drivers should have this information.  If the driver is unable to verify the flight number, call the transportation provider using the phone number listed in Crew Access or the Hotel Hotline to confirm that they have dispatched the driver.  If you are unable to get in contact with the transportation provider, call Crew Scheduling for additional verification before getting into the vehicle.

        Layover Safety

        Safety is always our primary responsibility while on the aircraft, but we should also remain focused on safety when on layovers.  Taking additional precautions and keeping personal safety at the forefront of your mind is always a best practice.  Here are a few tips:

        • If not staying at hotel, leave contact information with other crewmembers or a trusted contact if not traveling with other crew members.
        • Prop the guestroom door open with luggage while examining closets, bath, windows, under beds, and ensuring all locks are in working order—if there is an intruder, you have an opportunity to yell for help and quickly leave room.
        • Use the buddy system to ensure each crew member’s room is clear.
        • Always use chain latch/bar latch (secondary lock) while in room.  If you must open door, keep chain/bar latched.
        • Always use optical viewing port when available.
        • If anyone should request entry to room, verify with front desk that the individual has a need for access.
        • While moving about hotel (restaurant, lounge, pool area, etc.), if you feel that you are being followed or closely watched, inform the hotel front desk.  Remain at the front desk until a determination has been made concerning suspicion.
        • Leave TV on and turn volume up a little louder when leaving room.
        • During evening hours, when outside the hotel, walk in pairs—it is always a good idea to use buddy system.  Do not assume all areas are good areas to walk or jog.
        • Do not use back stairways and avoid dark areas around hotels.
        • Do not wear expensive jewelry on layover—do not be a target.

        You can find more information about layover safety in the Flight Attendant Manual (FAM), section 7.600, pages 8–11.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Personal Strategies for Approaching the Anniversary of September 11th

        Employee Assistance Program (EAP)/Professional Standards Committee

        As we approach the anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency.   For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

        There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th. 

        • Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary.
        • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
        • Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
        • Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
        • Try not to isolate yourself.  Pre-plan now to be with people if you know you have this tendency.

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find your Local EAP Committee contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

        Filed Under: EAP/Professional Standards Committee, Hotel Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2021, hotels, layovers, safety, September 11th, uniforms, Unisync

        AFA Update – January 30, 2020

        January 30, 2020 17:00

        In This Edition

        • Novel Coronavirus Outbreak
        • Black History Month AFA Pin
        • Negotiating Committee Interviews
        • Uniform Returns & Packing Materials
        • REMINDER: Contractual Supporting Documents
        • Managing Negativity

        Novel Coronavirus Outbreak

        Air Safety, Health, & Security Committee (ASHSC)

        The novel coronavirus that originated in Wuhan, Hubei Province, China, in December 2019, is creating growing concern for air travel. The first known case has now been confirmed in the United States. AFA is contacting our airlines in an effort to put in place information and precautions for crewmembers. We are sharing what we know about the virus now, although health officials are still determining the full implications of the virus and how it is spread.

        NOTE: It is important that crew redouble efforts to take the best steps against spread of communicable disease. Review personal safety and universal precautions in section 4.200 of the Flight Attendant Manual (FAM).

        The Centers for Disease Control and Prevention (CDC) Situation Summary for the 2019 Novel Coronavirus remains a good source of up-to-date information on the rapidly changing situation.

        AFA is calling on all airlines to institute emergency measures immediately, including providing crew members the latest information regarding the 2019-nCoV outbreak, identification of signs/symptoms of illness (in oneself and others), and procedures to manage potentially ill persons – utilizing information from relevant U.S. authorities including the CDC, the National Institute for Occupational Safety and Health (NIOSH), the Occupational Safety and Health Administration (OSHA), and international authorities including the World Health Organization (WHO) and the International Civil Aviation Organization (ICAO). We are also encouraging airlines to adopt AFA recommendations from our Communicable Disease Incident Response Checklists.We will provide additional updates as more information is available. We will continue to press airlines for action on this as we work to keep aviation’s first responders, our counterparts in the flight deck, and our passengers safe and healthy. 


        Black History Month AFA Pin

        Master Executive Council (MEC)

        At the December 2019 meeting of the AFA Executive Board, a resolution was unanimously passed in recognition of February as Black History Month.   The resolution established a special commemorative pin for AFA Members to wear throughout the month of February.

        Black history month AFA pin

        Our Local Executive Council (LEC) Officers have been provided with a limited supply of these special edition pins and will soon be making them available to you.  Please be on the lookout for information directly from your LEC Officers with instructions on how you can obtain your own Black History Month AFA pin! 


        Negotiating Committee Interviews

        Master Executive Council (MEC)

        Our current Joint Collective Bargaining Agreement (JCBA) becomes amendable on December 17, 2021 but also contains an early opener clause for the negotiating process to begin as early as December 2020.  In anticipation of early openers, the Master Executive Council (MEC) will be conducting interviews for the Negotiating Committee during the March Regular MEC Meeting, to be held March 10 and 11, 2020.  All three Negotiating Committee positions are up for interview and consideration.  Per the AFA Constitution & Bylaws, the MEC President is the chairperson of the Negotiating Committee and rounds out the Committee as the fourth member.

        The Negotiating Committee is charged to negotiate and institute the needs and desires of the Flight Attendants into an effective collective bargaining agreement (CBA).  The Committee should have a good working knowledge of the current CBA and be willing to devote their full time to the Committee during negotiations.  The members of this Committee shall serve as the CBA Interpretation Committee until a new agreement is completed.

        Selection of Committee Members

        • Any person seeking a position on the Negotiating Committee must submit a resume to the MEC
        • Committee Members will function until a new Committee is selected
        • The Chairperson of the Negotiating Committee will be the MEC President or her/his designee
        • Committee Members are selected by majority vote of the voting members of the MEC (LEC Presidents)

        Committee Member Duties & Responsibilities

        The duties and responsibilities of the Negotiating Committee shall include the following:

        • The Committee, with the advice of the Staff Negotiator shall have the authority to conclude an agreement, subject to the provisions of Article XII of the Constitution and Bylaws.
        • All members of the Committee, including alternates whenever possible, shall complete a negotiations training seminar prior to writing an “opener.”
        • Be familiar with Union policy and keep abreast of new developments in the industry.
        • Utilize the facilities and resources of the Union and the experience and knowledge of Union Officers, International Office staff and study committees of the Union. (eg., Legal, Retirement and Insurance, Wage and Working Conditions, etc.).
        • Maintain a current record of the:
          • Financial condition of the company.
          • Management lines of authority and methods of communication.
          • Operations statistics and experiences of the airline which may be used in bargaining, grievances, litigation, etc.
        • Be familiar with the wishes of the Flight Attendant group with respect to wages, working conditions, and work rules, through, for example, system-wide distribution of contract surveys, periodic road shows, etc.
        • Prepare the contract opener with the advice of the Staff Negotiator
        • Provide regular updates to the membership on the status of negotiations
        • Proof CBA language and agree with the Company on implementation and effective dates
        • Review tentative agreement with the MEC
        • Prepare membership summary package and Roadshow schedule
        • Present the tentative agreement to the members
        • Proof printed agreement and prepare CBA index
        • Prepare CBA interpretations for new concepts
        • Remain available as a resource for interpretations
        • Maintain a complete record of the negotiations, including proposals, notes and communications, and such record is the property of AFA-CWA.  A copy of this record will be forwarded to the International Office by the Negotiating Committee.
        • Maintain contact, through the MEC President, with IAM, ALPA, TWU, AMFA, and other applicable labor unions on property

        Flight Pay Loss Reimbursement

        Flight pay loss (FPL) reimbursement will be provided to Negotiating Committee Members at the rate of 6 TFP at “A” pay for 8 hours of work.  FPL is not reimbursed for days that solely contain travel to/from an activity.

        Expressing Interest and Interview Scheduling

        The MEC will hold interviews during the March Regular MEC meeting from March 10-11, 2020.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.

        Interested candidates should submit an expression of interest and resume online at https://forms.gle/6vj5XPxDwv9x54eb9.  The deadline for submissions is 5 PM Pacific time on Tuesday, March 3.  After that time, MEC Secretary-Treasurer Linda Christou will contact qualified candidates to schedule a specific interview time.

        Please note that in order to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

        Questions?

        Any questions regarding the Negotiating Committee positions or application process should be directed to MEC President Jeffrey Peterson at jeffrey.peterson@afaalaska.org.


        Uniform Returns & Packing Materials

        Uniform Committee

        Our Uniform Committee has recently received reports that some Flight Attendants have been told that their uniform return shipments were improperly packed when dropping them off at FedEx shipping locations.  Some Flight Attendants have been told by FedEx personnel that they would be required to purchase additional packing supplies including “fill” material to prevent the contents in the package from shifting. 

        According to paragraph B.7 of the Flight Attendant Custom Uniform 2020 Letter of Agreement, Inflight management will assist Flight Attendants with uniform returns and provide appropriate packing supplies at no cost to the Flight Attendant upon request.  If you experience a problem with FedEx personnel accepting your return shipment due to the way it is packaged, it is recommended that you bring the package to an inflight supervisor at any base and ask them to provide the necessary packing materials and assist you with sending the shipment back to Unisync. 

        Questions?

        If you have any questions, please contact your Local Uniform Committee.


        REMINDER: Contractual Supporting Documents

        Contract Committee

        When there is a disagreement or difference of opinion regarding the intent of contractual language or how a contractual provision should be applied, AFA and management work through an established process to attempt to resolve the dispute.  Depending on the issue at hand, the resolution might be documented in one of several forms: a letter of agreement, memorandum of understanding, labor memorandum, or contractual settlement agreement.  Regardless of the format, these documents are contractually enforceable and supplement the provisions of our collective bargaining agreement.

        To allow for the easiest possible access, these contractual supporting documents can easily be accessed from the contract home page of the AFA Alaska website at https://afaalaska.org/contract.  You can also access them on your IMD through the Good Reader app by tapping ASFASupplemental > Collective Bargaining Agreement.

        Questions?

        If you have any questions about contractual supporting documents, please contact your LEC President.


        Managing Negativity

        Employee Assistance Program (EAP)/Professional Standards Committee

        Many work environments have at least that one negative person whose only way of communicating is through a string of complaints.  Escaping that individual at 30,000 feet is difficult. Relentless negativity tears away at our resiliency and ability to ignore the behavior.  While we cannot change the way other people behave, we can change the way we react.  Below are suggestions which may help you manage our own responses to negative communication and limit its impact.

        Don’t Take it Personally

        Negative individuals tend to find something wrong in almost every situation. Being negative may also be one’s main way to engage or connect with others. Negativity is sometimes correlated with self-esteem and inter-generational communication patterns.  A person who chronically finds problems with other people may truly be unhappy with themselves and/or demonstrating the strong influences of familial communication.

        “You” and “I”

        Replace “you” statements with “I” statements.  People feel attacked when their behavior is directly pointed out.  Feeling attacked causes the person to become defensive and may create unnecessary conflict.  For example, instead of “You always complain about working with her, and it gets old.” try “I feel uncomfortable when people discuss their feelings about our co-workers with me.”  

        Make it a Challenge

        Try to say something like “We always seem to have something to talk about, but it is usually negative.  Let’s only talk about cheerful situations today.”  Beginning with a positive comment increases the probability your listener will be receptive.  Giving feedback in this manner may also allow you to point out the negative tone of conversation of which the complainer maybe unaware.  

        Offer or Seek Assistance from Your AFA EAP

        Allowing a person to bombard you with their negativity may actually reinforce that behavior.  Everyone manages some negativity in their lives.  It is important for your own mental health to limit the accumulation of others’ issues. If someone is clearly struggling, remind her/him that AFA EAP offers confidential assistance.  Say something like “You know it sounds like it might be helpful for you to give our EAP a call.  I think they might be a good listener and resource for you.”  Then, give them AFA EAP’s number: (949) 470-0493.  Remember, AFA EAP is also available to you to help you maintain your resiliency in dealing with negativity.  

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Contract, EAP/Professional Standards Committee, Grievance Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2019, AFA Pin, Black History Month, novel coronavirus, uniform, Unisync

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

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