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eMaestro Update: 830pm (pst)

Dear Flight Attendants,

It was too good to be true, well, for some of us!

There appears to be continuing issues with eMaestro. The problem is not specific to any browser, but Internet Explorer and Chrome are the top culprits. Depending on your preferred browser, IT has provided what they believe will fix the issue.

Please remember that Crew Scheduling cannot fix the issue and we ask that you refrain from calling them unless you need to report a sick call or an operational situation.

First thing in the morning the MEC will determine if the issue continues to exist and if we need to address the closing time for bids, again. 

 The IT fix addresses clearing your browsing history. Please refer to the following helpful tips for your specific browser:

INTERNET EXPLORER

Tools: Delete Browsing History. Everything needs to be checked- Delete

Close browser and reopen

FIREFOX

Tools: Options/Privacy/Clear your recent history for the last 24hours

Details: Top 4 options must be checked- Clear now

Close browser and reopen

GOOGLE CHROME

Click on the three-line box in the upper right corner, go to History and click on Clear Browsing History. Set the amount of time you want to clear and then click on Clear Browsing History again.

Drop down must be changed to past day/clear browsing history. 

Close browser and reopen

We will continue to update you with information as soon as we receive it-

Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

“Five Bases, One Voice”

 

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