This message is for pre-merger Alaska Flight Attendants
As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email and phone systems, will be combined with those used by AFA Hawaiian. During this transition, you may need to use alternative methods to reach an AFA Representative.
Phone System Outage
Starting tonight, March 18, at 5 PM PT, AFA phone lines—such as the main AFA Alaska number, the Employee Assistance Program (EAP) line, and the Air Quality hotline—will be temporarily unavailable. We expect these services to be offline until early next week. In the meantime, if you need to reach someone, here are some alternatives:
- You can contact Local Executive Council (LEC) Officers using their direct phone numbers on our website.
- For EAP or Professional Standards assistance, please refer to the Committee Member or Chairperson phone numbers on your Local Committee page or call AFA International EAP at (800) 424-2406 to be routed to an on-call EAP Representative.
- The Air Quality Reporting Hotline will be available at (503) 358-3436.
Email System Outage
Additionally, starting at 5 PM PT on Friday, March 21, our AFA Alaska email systems will also be offline until Monday morning, March 24. During this time, AFA Representatives won’t be reachable via their AFA Alaska email addresses and won’t be able to view or respond to tickets submitted through the AFA Online Support Center. However, you can still contact AFA Representatives directly by phone using the numbers listed on your Local Committee page.
Thank you for your understanding and support as we navigate this transition. Merging our AFA systems is an important step towards better communication and efficiency, which will help us serve our combined group of Flight Attendants more effectively.
