AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

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Council 19 Helpful Hints/New FA Webpage

In an effort to help you maneuver through the new Flight Attendant webpage, your LEC Officers have compiled the following information:

Inflight Resource Directory

Click the Administration tab on the left side

Click the Inflight Resource Directory Arrow on right side

This directory lists contact names, numbers, and emails for FAs to contact: Supervisors, payroll, performance supervisors, leave analysts, and much more.

inflight-resource-directory

Point Reduction Form

Click the Administration tab on the left side

Click the Performance tab on the right side

Click Point Reduction Form

If you have questions click on “…see Point Reduction Help…” and if you want to view your submission click on “…Point Reduction Look Up List.” It is important that you verify the dates you enter on this form.

point-reduction-form

Crew Care Form (To report hotel issues)

Click the Hotel Tab on the left side

Click the Hotel Links tab on the right side

Click on My Crew Care

If you have not registered on Crew Care simply enter your Alaska Airlines company email address (outlook email address) and follow the steps to complete the registration.

my-crew-care

Uniform Ordering/Catering Information

Click on Catering and Brand on the left side

Click on Uniforms

Direct links to order: New uniform items from Land’s End, name bars, and bag tags are located here.

Click on Onboard Service 

This tab allows you to look up a specific flight for service details.

Onboard Experience 

This tab provides a variety of information concerning aircraft environment, resources, etc.

uniform-link

If you have an issue with the catering on your flight send an email to: catering.feedback@alaskaair.com

Also, if you would like to read helpful hints from fellow crewmembers you can find these located under Tidbits on AFA’s website:http://afaalaska.org/inflightservice – news

Flight Attendant Performance Supervisor List

Manager: Leslee Cabulagan 206-392-6080, Leslee.Cabulagan@alaskaair.com

Michelle Kirschbaum/Jenn-Marie Mann – PDX, SEA “A” 206-392 6157

Michelle.Kirschbaum@alaskaair.com, Jennifer.Mann@alaskaair.com

Beth Swanson – SAN, SEA “B-I” 206-392-6227, Beth.Swanson@alaskaair.com

Noelle Berner (Starting Nov 1, 2016) – ANC, SEA “J-P” 206- 392-6143, Noelle.Berner@alaskaair.com

Natasha Kemp – LAX, SEA “Q-Z” 206-392-6146, Natasha.Kemp@alaskaair.com

Flight Attendant Payroll List

Brenna Bell (FA last names A-E) 206-392-6135, Brenna.Bell@alaskaair.com

Lois Overman (FA last names F-K) 206-392-6132, Lois.Overman@alaskaair.com

Michele Carcalean (FA last names L-Ri) 206-392-6284, Michele.Carcalean@alaskaair.com

Rachel Leitner (FA names Ro-Z) – 206-392-6133, Rachel.Leitner@alaskaair.com

Flight Attendant Leave Analysts

Ellen Santh Mayor and Tuyet Le

E-mail: faleave@alaskaair.onmicrosoft.com

Phone: (206)392-6079

Fax: (206)392-6198

Co-mail:SEADZ

Hotel Committee Meeting Recap – August 2026

On Monday, August 10, our AFA Hotel Committee Chairpersons met remotely to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), Kanani Vallot (SAN), and Matt […]

787-9 Inflight Service Grievance: Protecting Our Contract and Standards

This message is for pre-merger Hawaiian Flight Attendants For decades, Hawaiian Airlines Flight Attendants have defined the Spirit of Aloha. We take pride in delivering world-class service, but management’s current Boeing 787-9 service model is threatening that legacy. It isn’t just inefficient—it’s an unsustainable pace that undermines the quality our passengers expect and the professional […]

Pre-Merger Alaska Reserve Webinar Video and Q&A Recap – August 6, 2026

This message is for pre-merger Alaska Flight Attendants Thank you to everyone who joined our first pre-merger Alaska Reserve Webinar! We created this interactive session to share practical contract tips and help you feel more confident about reserve life. You can now watch the recording on our YouTube channel using the link below. Please note that […]

Wrapping Up Membership Engagement Focus Month: Stronger Together

July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system. Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things […]

Benefits Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants On Wednesday, July 22, our pre-merger Alaska Benefits Committee Chairpersons met for their regular monthly meeting. This meeting was an internal AFA-only meeting and did not involve management.  Representing you at the meeting were Ava McWilliams Ellington (LAX), Linda Gunselman (PDX), Sonia Quackenbush (SAN), Kathy O’Malley (SEA), […]

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