SemiAnnual ASHSC Meeting Minutes

SEA Air Safety Health & Security Committee

SemiAnnual Base Meeting

October 18, 2018

AFA Only 10-11am

Attendees

David Lake            Janice Sidwell       Callie vonBorstel (QX Council 16 BOI)

Seth Heiple           Marikaye Paulson

Terry Taylor         Ronda Ruderman

1. Discussion regarding use of hardstand operations utilizing bussing. Apparently there have been no reports from FAs of problems with this operation at SEA. Suggestion to have a SEA newsletter item to encourage FAs to use ReportIt! for FA or pax safety concerns, such as use of canopy at top of stair, communication issues, lack of radio, cabin temperature concerns, duty day concerns related to bussing operation. David will write an article for Terry to publish in newsletter.
2. Discussion of winter coat for new uniform. Currently there is no planned arctic coat option.
3. Seth mentioned the concern of FA cracking a cabin door for ventilation while on the ground. FAs have been advised by company we may not crack the Airbus door because of lack of fall protection required by OSHA. Seth asked the committee for opinion on being consistent between fleets and restricting cracking on Boeing door as well. The committee consensus was follow OSHA provisions and do not crack any door, be consistent on all a/c.
4. Seth discussed CSA procedure for door opening on arrival and his expectation that would become consistent on both fleets that CSA would open all doors.

Meeting with Management 11am-2pm

Attendees (AFA attendees plus)

Omar Torres         Denise Brooks       Stephanie Garnett

Cari Allen             Kitsy Sperling       Terri Thomsen

Monica Grant         Kimberly Mitchell   Lisa Macintosh

Jessica Eller                  Ana Martinez         Cynthia Collins

Jenny Bookert

1. Introductions were made of all attendees.
2. Next Meeting date was set for April 25, 2019
3. Seth provided an overview of the roles of the MEC / LEC committee chairs; meeting structure and history; process for the meeting agenda items; contractual provisions for the committee.
4. Omar addressed injury trends showing most frequent types to be pushing / pulling, lifting, reaching. Supervisors will be present on concourse to discuss safer techniques with FAs. He would like the base to work with David on producing some videos showing safe techniques for lifting, pulling, reaching.

Lisa M. asked questions about FA responsibility for stowing pax bags. Monica mentioned there are some requirements of the ACAA pertaining to people with disabilities. Seth mentioned the committee has requested of the company that all UM bags be checked. Direction to FAs, including language about the “tug test,” is not clear whether FAs are required to lift pax bags.

Omar continued with concern of potential for slipping injuries with coming wet weather and outside operations. There will be a bulletin to FAs regarding precautions against slipping, and FAs will be able to wear onboard shoes when boarding using outside stairs. FAs have not been informed whether they can wear boots in the winter although Cari said the Safety department has recommended this. Other wet weather concerns are wet floors in a/c entryway and provisioning of absorbent mats; and correct positioning of stair at a/c door.

5. Cari reported her top 4 focus items:

Cabin AQ events

Turbulence working group, which includes other work groups

Cabin Temperature working group which looks at events and follows up to determine causal factors. She would like to get FA reports on this topic. These events are discussed in the weekly cross divisional safety call. Alaska is looking at cabin temperature as an important concern and is willing to consider provisioning thermometers in the FA kit.

Door working group analyzing the partner approach to arming / disarming, considering reports noting problems with current door procedures. Safety Dept has recommended returning to previous door procedures on Boeing. Inflight will make the decision on any changes.

There was discussion about the usability of the ReportIt! app. Inflight and safety would like to see numerous improvements, including adding the injury report to the phone app. There is a concern that FA injuries are not being reported because FAs can’t find the injury report form, which is only on the desktop version.

6. Monica discussed future plans to update and reformat the FAM once the new person is hired for this position.
7. FAs attending meeting discussed their concerns.

Kitsy discussed a van accident her crew was involved in, and the confusing information from Global Lifeline. Omar said the new Duty Manager position in scheduling should be overseeing events like this in future. Cari will check with MedAire regarding the information given to FAs. Terry mentioned that Global will ask FAs if they want to go to a hospital because they cannot order a FA to go.

Terri had a concern that a used POB wrapped in a trash bag does not fit back into the bracket. Suggest this be reported on IR with photo. She also had concerns about handling late boarding pax bags and the time push for on time departure. Please Stop the Operation for compliance. Seth mentioned a new FA boarding procedure  will have FAs out of the cabin until boarding is complete, this may relieve some pressure on FAs being asked by pax to stow their bags.

Kimberly was concerned about assault on teen assist pax when crew did not know teen assist was on board. Suggestion to add teen assist symbol to Block2Block.

Cynthia brought up how confusing communications to FAs are, with so many sources of communication. Monica mentioned there is a project in Inflight Compliance to streamline communications.

Denise asked how important is zone boarding for light loads, when can pax move around. She was told there are now 5 zones in the cabin instead of the previous 3. Seth will request an indication in B2B of light load zones, and where and when pax can move. Denise would also like a reminder to FAs on prior brace position on J/S and to be seated once safety duties are complete.

Lisa would like a reminder to FAs of policy on refilling pax cups.

Stephanie gave an update to committee on defective carafes, that they will be replaced with a second batch which should not have the defect. There is a concern for the weight of the full carafe. Catering would like to replace it with a lighter weight plastic carafe but cannot due to cost concerns. Encourage FAs to use ReportIt! for catering safety concerns.

Meeting adjourned at 2 pm.