This message is for pre-merger Alaska Airlines Flight Attendants
AFA is receiving reports of increased issues related to the Cornerstone app and desktop portal. If you are having difficulties with the system please take screenshots, log your time, contact the IT help desk for an IT ticket by email at firstname.lastname@example.org or by phone at (877) 238-1077. In addition, please report the issue to AFA at http://support.afaalaska.org/ so that the issue can be tracked.
AFA and Alaska Airlines management have established a component of the alternative dispute resolution (ADR) process to review documented IT concerns on a case-by-case basis. This process allows us to work through these issues and ensure the concerns and limitations of the system are being resolved by management in a timely manner.
Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee