Reserve Committee
- Our AFA Reserve Committee Chairpersons met on Thursday, March 14 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
- The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
- Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!
On Thursday, March 14, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Teran Eason (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.
The committee met with the Director of Inflight Crew Scheduling Sara Cook, Manager of Inflight Crew Scheduling Goose Hlaingmyint, Director of Payroll Leah Ables, Manager of Crew Pay Debbie Bakke and Managing Director of Operations & Crew Scheduling Allen Theiman.
The committee is next scheduled to meet on Thursday, June 13.
Topics of Discussion
The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:
- Plans for Initial Training classes for 2024. Class one started on March 18 and will be online May 1. Management is still unsure on the exact number of classes for the year. The specific number of classes and students in each class will be dependent on attrition.
- Issues and glitches with Crew Access that are affecting Reserve Flight Attendants. Review where known issues are documented and newly added/ fixed issues.
- Upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
- Reserve utilization statistics – approximately 90.7% in all bases. Reserve coverage is anticipated to be at approximately 22-21% for Quarter 2.
- Service flights will increase to two flights and service training will continue in Initial Training this year.
- Reserve-related scheduling issues that have occurred recently.
- Ongoing concerns with ISA. Please report these issues through theAFA Alaska Online Support Center so AFA representatives can follow up with management.
- Reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
What the Committee is Working On
- Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
- Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract.
- Developing Additional Tools & Resources for New Flight Attendants. Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.
We Want to Hear From You!
Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.