AFA Alaska

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
Menu
  • Local Councils
    • Anchorage (Council 30)
      • Officers
      • Committees
    • Honolulu (Council 43)
    • Los Angeles (Council 18/pmAS)
      • Officers
      • Committees
      • Los Angeles (Council 47/pmHA)
        • Officers
      • Portland (Council 39)
        • Officers
        • Committees
      • San Diego (Council 15)
        • Officers
        • Committees
        • Seattle (Council 19)
          • Officers
          • Committees
        • San Francisco (Council 35)
          • Officers
          • Committees

        • More About Local Councils >>
        Close
      • Master Executive Council
        • Officers
        • Close
      • Committees
          • Air Safety, Health, & Security (ASHSC)
            • Air Quality
          • Benefits
          • Communications
          • Employee Assistance Program & Professional Standards
          • Government Affairs
          • Grievance
          • Hotel
          • Human Rights & Equity
          • Inflight Service
          • Inflight Training
          • Membership
          • Membership Engagement
          • Reserve
          • Retirement
          • Scheduling
            • Pairing Construction
            • Preferential Bidding System (PBS)
          • Uniform

        • More About Committees >>
        Close
      • Contract
          • Contract Home
            • 2025 Alaska TA2 (Ratified)
            • 2018 Alaska JCBA
            • 2020 Hawaiian Contract
            • Ask Contract Questions
          • Contract Resources
          • Alaska Contract Negotiations (2022-2025)
        • Close
      • Resources
          • What To Do If You Encounter Contaminated Cabin Air
          • Issues & Campaigns
          • Newsroom
            • AFA News Now
          • Event Calendar
          • Membership Services
          • New Members
          • About
          • Links
          Close
        • Merger
          • Joint Negotiating Committee
          • Close
        • Contact Us
        You are here: Home / Council 19 SEA / Council #19 May Hotel Update

        Council #19 May Hotel Update

        May 20, 2023 02:11

        Council #19 Hotel Update – May 2023

        Recent Hotel Changes

        San Francisco: It was recently announced that we will be moving to downtown San Francisco for our longer layovers. The hotel chosen can be found in the hotel hotline (the name has been excluded from this communication for safety/security reasons). This is a 4-star hotel and is considered a level 7 (Superior, First Class) on the Travel Weekly rating board which we use for determination for our layovers. Out of the hotels inspected, this was the top AFA Choice. It is within walking distance to may dining establishments and shopping, as well as many tourist opportunities.  AFA also liked this hotel because in addition to a downtown location, each room has a coffee maker and refrigerator, and there is a microwave for use onsite (although these items are not contractual). This hotel houses many other airline crews so has experience with what we require.  We hope you enjoy it. Please make sure to submit BOTH positive and negative feedback via the crew care link, or via the link on you IMD.

        Safety Reminders

        The Seattle committee has received some concerns about the locations of some of our hotels in regard to crime and homelessness. In todays world, there is an increase to homeless populations in most  cities across the globe, we also see it in some of the suburban areas. This is something we have to deal with. It is important to keep safety in mind when out and about. Always check with the front desk to find out if there are areas to avoid. When venturing out, leave the paper sleeve your room key comes in at the hotel (the room number is usually written on this), that way if you drop your key, your room number will not be obvious to whoever picks it up. If you are going out at night and are concerned, use the buddy system. AFA, ALPA, Alaska and API research crime in the areas and we often bring corporate security on our site inspections so we can get their input as well, but its important to keep safety in mind when you are out and about. If you have any issues come up or have safety concerns, please submit them on Crew Care.

        Our Relationship with API

        We often get questions about what our relationship with API is and what exactly they do for us. Simply put, API manages our contracts with our hotel and transportation vendors. They also manage the communication between Alaska and those vendors. Alaska is their largest account, and we have an account manager who is assigned only to us. In addition, API has employees who are dedicated 100% to our operation. There is an API representative who now has a desk in the HUB building, so our schedulers and operations team have a direct contact on property. There is also one remote person strictly dedicated to Alaska Airlines. 

        It is important to remember that API does not make decisions on what hotels our crews will be staying in. This decision is made by Alaska Airlines with input from both AFA and ALPA. Once a decision is made, API negotiates the terms and then manages the contract for Alaska. 

        When a crew member files a Crew Care report, it is automatically sent to API, Alaska Management, the AFA Hotel Committee Members and the ALPA Hotel Committee Members. Once received, API then takes the concerns (or compliments) and sends them to the property or transportation committee in the report and awaits their reply. If it was a compliment that was sent in, it simply goes to that property/transportation company and the matter is closed. If you are writing about a specific employee, the property/transportation company will recognize them on the compliments given or will take action with any concerns reported. Once API hears back from the property/transportation company about your concerns, they will update the report you filed with their responses. Most of the reports received are similar, so it may feel like you are getting “cookie cutter” responses, however, EACH AND EVERY report is followed up on. If you have more information or want to reply, once the matter is “closed”, you can go back into your initial report and follow up. To do so, simply go back to the list of feedback in your account and click on the feedback ID number and it will open the report, then at the bottom of that page you can leave additional feedback/information and it will reopen your ticket. The people that respond to our feedback respond for multiple airlines, so it may take a couple of days to hear back, but they work hard to get the information needed as quickly as possible. Please remember, they also are at the mercy of the property/transportation vendor and how long it takes them to respond. 

        Thank you so much for using Crew Care, it is so important! 

        Crew Care and New Resources Coming

        Your hotel committee is in the process of testing a new tool that is coming to Crew Care that will help you closely monitor hotel assignments, van times, feedback, and more. Please stay tuned for information coming about this exciting resource. Also, we will be in the base the morning of June 6th to show it off! 

        Upcoming Hotel Site Inspections and Site Inspections Process

        Site inspections are common when a contract comes up for renewal. Sometimes a current hotel is not interested in continuing the relationship, the hotel no longer meets the contractual language, or we are simply re-assessing the market to see what other properties have become available.  We have site inspections coming up in the following markets:

        ·       TPA/RSW

        ·       KOA

        ·       PHX

        ·       SEA

        ·       BUR

        ·       ORD

        Have you been curious about the site inspection process? Have you always thought that the final determination is money? Here is a little bit of information on how the hotel selection process works. 

        First, there are a few things that “trigger” a hotel site inspection. These can include, but are not limited to:

        ·       A new market Alaska is going to serve.

        ·       A market whose contract is expiring, and the property is no longer interested in our business.

        ·       A market whose contract is expiring, and the property is significantly raising their rates.

        ·       A property that has fallen below our minimum hotel standards.

        ·       A property that receives a larger than normal amount of feedback that needs addressing.

        When an inspection is announced, API gets right to work. They reach out to ALL properties (after removing the ones that they know right away do not meet our contractual requirements) in that area to see if they are interested in our business. At this point, there is no dollar value attached, simply a request to see if they are interested. If they are, they will submit their reply with prices, hotel amenities, etc. API will determine which on the list meet our contractual requirements and remove the remainder. From an outside perspective, it’s easy to think that there are many properties in a particular city so it should not be hard to find a long list of interested properties, but not all hotels want crew business. Let’s take Miami as an example. Think about how many hotels are in the Miami area. API was able to get proposals from 90 properties in the Miami area (excluding airport areas). Out of those 90, 13 of them replied that crew did not align with their overall strategy, 10 said they didn’t want our business even if we paid the highest rack rate, 4 could not accommodate our arrival/departure times, 4 were not willing to accept our minimum requirements for placement per our contract, 11 could not accommodate the number of rooms we needed or were at the maximum number of crews they allow, and 3 were in the middle of heavy renovations. Out of the 90, we were able to look at 8 (this included 2 by the airport for irregular operations or short layovers), the remaining 37 didn’t even reply to the opportunity of crew business. This is well before nightly rates, etc. are even talked about. It is important to know this is sometimes what we are up against in today’s hotel environment, in certain markets. 

        Once the site inspection list is complete, API arranges the tours/visits. Our API Account Manager travels to the sites along with a member of Alaska Management (from the hotel team), 1 ALPA Hotel Committee Chair and 1 AFA Hotel Committee Chair. There are on occasion additional management staff present as well. For example, if it’s a new destination, or a destination that has safety concerns, a member from the Alaska Airlines security team will come along to check out the area and property. Also, there are sometimes members from the Inflight accounting team present so they can better understand what we as crew look for in a property and why certain things are so important to us, this way they are not just deciding based on a dollar amount. Once we arrive on site, we conduct back-to-back inspections of the different properties. We meet with hotel management and ask questions about their processes (check in, cleaning, etc.). We also check several things on property including, but not limited to:

        ·       HVAC vents and cleanliness

        ·       Water pressure

        ·       Black out shade effectiveness

        ·       Bed comfort

        ·       Amenities in the room (safe, ironing board/iron, refrigerator, luggage rack, door locks, etc.)

        ·       Food options

        ·       Amenities in the hotel vicinity

        ·       Hotel security and access (are there cameras, elevator key card access, etc.)

        ·       And so much more (too much to list)

        We do the above at each property we visit. At the end of site sections, both AFA and ALPA will send in their reports to management. It will include our recommended hotel, our acceptable hotels, and our unacceptable hotels. From that list, Alaska will then go to API and ask them to see what they can negotiate with the properties. This is when dollars and amenities come into play. They will negotiate our crew discounts/amenities as well as the rate Alaska will pay. Once that process is complete, Alaska will make the decision on the property. Obviously, it is nice when AFA and ALPA have the same thoughts on the properties visited, as we have a little more “pull” but that does not always happen. Financials are not always the determining factor. For example, in Miami (as used in the above example), our current hotel was chosen by AFA, however it was quite a bit more expensive than the other acceptable hotels. Alaska decided that the location of the current hotel and the amenities (gym, pool, dining, room comfort, etc.) outweighed the financial savings. 

        It is once again important to remember that API does not choose our hotels, they only manage our contracts. 

        As always, we advocate hard for the best hotels we can possibly secure. We always appreciate your feedback; we take it to heart and use all feedback when making our recommendations on crew layover hotels. If you have questions that do not warrant a Crew Care, you can reach the Seattle Hotel Chairperson at sea.hotel.chair@afaalaska.org.

        In Solidarity, 

        Your Seattle Hotel Committee

        Print Friendly, PDF & Email

        Filed Under: Council 19 SEA Tagged With: Hotel Committee, hotels

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – October 10, 2025
        • SEA Domicile Negotiations – October 2025
        • Protecting Yourself From Drug-Facilitated Sexual Assault
        • Government Affairs Committee Update – 4th Quarter 2025
        • Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2025
        • AFA News in Review – October 3, 2025
        • Joint Contract Negotiations Session 7 – September 2025
        • Refreshed Inflight Mobile Device (IMD) Distribution
        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025

        SEA Domicile Negotiations – October 2025

        October 9, 2025

        The recent meetings of the SEA Domicile Negotiating Committee in Seattle and Honolulu highlighted both progress and persistent challenges in negotiations with management. While there has been advancement on some issues, significant concerns remain. Key topics under discussion include the transfer processes, return options to HNL or LAX, staffing, moving expenses, and safeguarding existing bases. Our committee prepares for the next round of negotiations in Seattle during the week of October 20.

        Protecting Yourself From Drug-Facilitated Sexual Assault

        October 8, 2025

        Understanding Drug-Facilitated Sexual Assault (DFSA) Drug-facilitated sexual assault (DFSA) involves the use of substances to incapacitate someone, making them vulnerable to sexual assault. These substances are often undetectable, having no color, taste, or smell, and can be easily added to drinks. Common Drugs Used in DFSA Important Note: Alcohol significantly enhances the effects of these drugs, […]

        Government Affairs Committee Update – 4th Quarter 2025

        October 7, 2025

        An update on what our Government Affairs Committee has been working on this quarter. Thank you to all our Members who remain engaged and to all our volunteers and Committee Members for dedicating their time representing our Members, advocating for the safety and advancement of our careers while strengthening our labor movement every single day […]

        Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2025

        October 6, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, October 2, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey […]

        Joint Contract Negotiations Session 7 – September 2025

        October 3, 2025

        Our JNC made significant progress in shaping our JCBA, successfully reaching a Tentative Agreement on Section 13 – Uniforms. Key provisions include enhancements to uniform standards, ensuring protective measures such as no surnames on name tags from the Hawaiian CBA. While we continue discussions on various sections, including Air Safety Health and Security, Training, and Commuter Policy. We appreciate feedback from the 2207 Flight Attendants who participated in our recent Vacation Survey.

        Recent Posts

        • AFA News in Review – October 10, 2025
        • SEA Domicile Negotiations – October 2025
        • Protecting Yourself From Drug-Facilitated Sexual Assault
        • Government Affairs Committee Update – 4th Quarter 2025
        • Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2025
        • AFA News in Review – October 3, 2025
        • Joint Contract Negotiations Session 7 – September 2025
        • Refreshed Inflight Mobile Device (IMD) Distribution
        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Inflight Service Committee Meeting Recap – 3rd Quarter 2025
        • Vacation Survey Closing Soon
        • Meet Our Merged MEC Committee Chairpersons
        • Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025

        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle

        Master Executive Council

        • MEC

        Negotiations

        • Contract 2022 Home
        • Negotiations News
        • TA2 Information

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
        • Inflight Service
        • Mobilization
        • Reserve
        • Retirement
        • Scheduling
        • Uniform

        News By Month

        News By Category

        AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee
        • Email
        • Facebook
        • Instagram
        • YouTube

        Want To Stay In The Loop?

        Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
        Sign Up for Emails
        Sign Up for Text Updates

        Connect With AFA

        • Contact Us
        • Online Support Center
        • AFA International
        • CWA
        • AFA Alaska Social Media Guidelines
        • AFA-CWA Mutual Respect Policy

        Copyright © 2013-2025 Alaska Airlines Master Executive Council, Association of Flight Attendants-CWA, AFL-CIO