Air Safety, Health, & Security Committee Meeting Recap – 4th Quarter 2022

Air Safety, Health, & Security Committee (ASHSC)

• Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, October 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
• The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
• Reporting safety concerns is more important than ever given the challenges we are currently facing as a work group.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

On Thursday, October 13, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), David Lake (SEA), Blair Kimball (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN).  Also present were MEC ASHSC Vice Chairperson—Air Quality Yvette Satterlee and MEC ASHSC Chairperson Seth Heiple.  The committee met with Cabin Safety Manager Cari Smith-Allen, Director of Inflight Training & Standards Thomas Kaminski, Inflight Policy & Procedure Specialist Cassie Tevis, Managing Director of Inflight Operations Michaela Littman, Director of Inflight Safety & Compliance Corey Chestnut, Interim Manager of Inflight Policy & Procedure Johanna Giese, and Inflight Experience Program Manager Matthew Coder.

Topics of Discussion

The committee reviewed a number of items when meeting with management.  Some items discussed include:

• IMD Replacement Status.  F/As hired prior to 2022 should be receiving new IMDs before 2023.
• Trash Stowage.  A Trash Task Force (which includes a representative from both the ASHSC and AFA Inflight Service Committee) meets every other week to monitor trash reports and work on solutions.
• Single Door Catering.  Working with other divisions to come up with a documented process for catering out of just the aft or forward galleys where dual door catering cannot be accomplished.
• 737 MAX 9 G1 Trash Compartment: Management is reviewing process for cleaning the MAX 9 G1 trash compartment in response to Flight Attendant complaints.  Management is also looking at improving the design on future versions of the MAX. 
• Undesirable Lavatory Odors.  Toilets cowls are being removed on regular intervals to deep clean underneath them, which should help alleviate unpleasant smells.  Flight Attendants should write up the aircraft (using a Cabin Discrepancies form) if odors are overwhelming and need immediate attention.
• Passenger POC Batteries.  Discussed concerns about passenger’s POC battery not being charged enough to last the length of the flight.  Management reported that CSAs are trained to ask if the POC battery is charged and can last at least 1.5x the length of the flight.  All POCs should have cabin approved tag attached prior to boarding to indicated they have been verified by CSAs
• 737-900 Seatbelts Extensions.  Not all seat belt extensions on our fleet are compatible with every aircraft type. Maintenance checks each aircraft to ensure the correct ones are boarded every 120 days.  The Committee also brought forward concerns to management that some extensions require opening the buckle 180 degrees to release, which makes performing the safety demo awkward and may be difficult for passengers to use.
• Onboard Cleaning Products. Management is looking at removing the large bottle of cleaning spray currently boarded due to issues with leakage. They may place a smaller bottle in the UPK instead so it is still available when needed.
• Event Follow Up Emails.  Management reported that they are trying to constantly provide information to employees about significant events.
• MELs.  Significant discussion was had about ways to improve communication from Maintenance Technicians and Pilots when sharing information with Flight Attendants regarding MELs.  The Committee believes management can do a better job training Flight Attendants about the MEL process and how to apply safety principles (Ready, Safe, Go).  The Committee also wants to build awareness with Flight Operations and Maintenance & Engineering so that there is a better understanding of how legally applied MELs affect Flight Attendant working conditions and can lead to the perception of an unsafe work environment.
• Recurrent Training (RT) Drills for 2023.  Review of the number and type of drills planed for RT 2023.  Management currently plans to evaluate Flight Attendants on both Boeing and Airbus drills and a new arrival procedure drill.  The Committee is concerned that the number of drills when accompanied by hands-on practice time will not fit comfortably in the RT footprint.
• Trays.  The Committee discussed issues with trays coming out of galley compartment unexpectedly and striking Flight Attendants.  Management reports that trays should all be catered inside of beverage carts.  It is a catering error if they are found elsewhere and should be reported using the catering feedback function in Block2Block (B2B).
• Emergency Medical Equipment.  The Committee continues to advocate that additional equipment, such as pulse oximeters, be added to onboard medical kits.
• Layover Transportation Safety.  Reports have been received about a number of recent accidents involving layover transportation.  The Committee wants to ensure drivers are well vetted by management and encourage Flight Attendants to wear a seatbelt whenever they are available.
• Personal Items Plugged Into Galley Power Outlets.  There have been reports of Flight Attendants plugging personal items, like tea kettles, into galley power outlets.  No personal items may be plugged into galley power outlets as they are not tested to be safe for the environment or with the 400Hz power supplied by the outlets.
• Apple AirTags.  Lufthansa recently banned Apple AirTags on checked luggage. The Committee asked management to provide a safety assessment of Apple AirTags and similar tracking devices on checked luggage.
• Lack of Reach Out After Significant Events. Discussed better ways to ensure that management and AFA representatives are aware of significant events which take place on the aircraft. There can be a lag time if the only notification is from a FAIR filed by the Flight Attendants involved in the event.  Flight Attendants need better information about how and when to reach out to Inflight management about an event.  
• Change Location of “In an evacuation, leave all carry-on items behind” Announcement.  The Committee provided feedback to management that this announcement doesn’t flow well in the safety demo and suggested moving to a different location.  Management agreed and will look at improving the flow.
• CSA Boarding Questions in B2B Teams Messaging.  Management understands that there is significant confusion among Flight Attendants and CSAs with this process. There seem to be very different expectations between CSAs and Flight Attendants about the meaning of the “ready to board” message.  Per Company policy, boarding should start at D-40, so it is expected that when answering “ready to board” that boarding will begin accordingly at D-40.  The Committee also expressed concern about the questions being asked before Flight Attendants have even reported to the aircraft and with messages not going through in a timely manner because of connectivity issues. 
• Block2Block (B2B) Passenger Age Group Identifiers.  The Committee shared a request to have identifiers added to B2B to help Flight Attendants assess compliance related to age-related policies and regulations (under 2, 15 or over, 21 or over). Management indicates this is on the development list but a low priority.
• Final Compliance Checks at 18,000 Feet.  After years of advocacy by the Committee, management indicates that final compliance checks will move from being conducted at 10,000 feet on descent to 18,000 feet to improve safety. This change is being made to reduce turbulence related injuries.
• Cabin Lighting During Compliance Checks: The Committee had previously requested brighter lighting for pre-landing compliance checks.  Management recently made the change based on this request.

What the Committee is Working On

1. Simplifying Cabin Lighting Settings.  Together with the Inflight Service Committee, working to reduce the number of cabin lighting scenes and simplify settings while ensuring a safe level of lighting whenever carts are in the aisle.
2. 737 MAX 8 Galley Designs.  Working with the Inflight Service Committee and management to ensure the new 737 MAX 8 galleys are as safe and as Flight Attendant friendly as possible.
3. Launching the Line Operations Safety Audit (LOSA) Program.  Working with the members of the LOSA Steering Committee to launch the LOSA Program.  Additional communications from management will be coming soon about the opportunity for Flight Attendants to get involved in the program as LOSA Observers. 

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website.