This message is for pre-merger Alaska Flight Attendants
On Monday, March 10, our AFA Local Hotel Committee Chairpersons met for our first in-person meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich chairing the meeting.
The committee met with Crew Hotels & Administration Manager Nichole Turner, Crew Hotels Support Specialist LaFay Williams, Director of Crew Planning Trisha Bennett, and Managing Director of Operations Staffing and Resource Management Brittany Audette from management.
The next scheduled Hotel Committee meeting is Monday, April 14.
Topics of Discussion
The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:
- Van Times: Van times remain a significant topic of discussion. In February, a 10-minute discrepancy between Flight Attendants and Pilots’ van times was identified due to an API processing error, which has since been corrected. The Hotel Committee is currently concerned about early arrivals at the airport. Except for ATL, DEN, and SLC, vans should not arrive at the airport earlier than 15 minutes before your scheduled report time. We have observed a considerable number of early arrivals on weekend trips, as van times have not been adjusted for the reduced weekend traffic. Please report any van time discrepancies in MyCrewCare for documentation, research, and resolution.
- Hotel Contractual Requirements: There is some confusion regarding our crew hotels’ requirements. There are two layers of hotel requirements: those outlined in section 34.A.2 of our collective bargaining agreement, which are contractual requirements, and those imposed by the company on the hotel, available on the front page of the Hotel Hotline under Crew Hotel Room Blocks. These are the only requirements for crew accommodations. If you notice any discrepancies regarding these requirements, please submit a report via MyCrewCare for documentation and resolution.
- Hotel Information Timelines: The company provided a timeline for when hotel information is imported into NavBlue and CrewAccess. Recognizing that Flight Attendants bid or trade trips specifically for layovers, our Hotel Committee has advocated for both timely and accurate hotel information in these systems. We have successfully expedited the CrewAccess importation dates, allowing hotel information to be available at the start of trip trading. Previously, this migration began on the 19th of the month, days after trading began. Here are the hotel migration timelines for the applicable bid month:
- By the 21st: The final pairings sent to API for hotel assignments.
- By the 26th: Hotel assignments sent to Crew Planning and uploaded into NAVBLUE for bidding.
- On the 5th: Bidding opens.
- Final hotel assignments are available in Crew Access on staggered dates throughout the month:
- On the 12th: Overnights imported for the 1st through the 10th
- On the 13th: Overnights imported for the 11th through the 20th
- On the 17th: Overnights imported for the 21st through the end of the month
What The Committee Is Working On
- Conducting Hotel Site Visits: The Hotel Committee visits hotels under consideration by management to advocate for selections that provide the safest and most comfortable layover experience for Flight Attendants. The committee recently conducted site visits in AUS, SAT and LIR and are submitting their reports for company review. Currently, we have site visits scheduled in MCO (March), STL (March), MKE (April), IAD (May), FLL (May), LAS (May), RSW (June), and SEA (June). Contract expirations, crew complaints, and cost-saving opportunities are the primary factors that trigger a market review. Depending on the outcome of this review, a site visit may be scheduled in that city.
- Hotel Gainshare Program: The recently ratified 2025-2028 Collective Bargaining Agreement (CBA) includes a Commitment to Negotiate a Hotel Gain-Share Program Letter of Agreement (LOA). This LOA specifies that within four months of the ratification of the CBA, the parties will schedule and engage in negotiation sessions to discuss the Hotel Gain-Share Program. The goal of these negotiations is to implement the program, if feasible, within six months of the CBA ratification. The parties may mutually agree to extend these time limits. Conversations about this should begin shortly.
We Want to Hear From You!
Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.
Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.
Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.
Marcy Jeffries says
I will say that the MKE hotel and shuttle service are nice. I also will say that the when the D goes by herself that is a scary situation in the shuttle and by hotel considering all events that have been happening with FA.