This message is for pre-merger Alaska Flight Attendants
On Thursday, September 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill and MEC Grievance Committee Chairperson Stephanie Adams.
The committee met with the Managing Director of Inflight Performance & Crew Scheduling Sara Cook and Interim Manager of Inflight Crew Scheduling Matthew Trujillo.
The committee is next scheduled to meet on Thursday, December 11.
Topics of Discussion
The committee reviewed several items during both internal AFA-only discussions and meetings with management. Some of the topics discussed include:
- Issues and glitches with Crew Access that are affecting Reserve Flight Attendants. Review of where known issues are documented and newly added/ fixed issues.
- Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
- Review of reserve-related scheduling issues that have occurred recently.
- Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
- Ongoing concerns with no shows & non-contactables. Please report these issues through the AFA Alaska Online Support Center so that AFA Representatives can follow up with management.
What The Committee Is Working On
- Developing Additional Tools & Resources for Reserve Flight Attendants. Working to update Reserve 101 & the Reserve survival guide with new CBA provisions.
- Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program. Also, developing a checklist of common topics that new hire Flight Attendants need assistance with within the first 30 days after graduation.
- Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management complies with our contract.
We Want to Hear From You!
Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.
