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        You are here: Home / Latest News / AFA News Now / Refreshed Inflight Mobile Device (IMD) Distribution

        Refreshed Inflight Mobile Device (IMD) Distribution

        October 2, 2025 11:00

        This message is for pre-merger Alaska Flight Attendants

        Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices will be prioritized for replacement and contacted directly by management.

        Distribution of Inflight Mobile Device Replacements Letter of Agreement (LOA)

        In anticipation of the rollout of updated IMDs, our MEC and management have reached a letter of agreement (LOA) that clarifies the distribution process. AFA LOA 2025-08-13 (Distribution of Inflight iPhone Mobile Device Replacements to AS Flight Attendants) offers several benefits and protections for Flight Attendants, including:

        • Compensation of 0.5 TFP for picking up the device and completing the required setup tasks (this will be automatically paid the following month on the 20th of the month paycheck).
        • Flexible pickup options if you are not scheduled to work during the designated distribution period—coordinate with your Inflight Supervisor to make arrangements for pickup.
        • Limitations on the tasks that Flight Attendants must perform to set up the device.

        For complete details, please click here to view the full LOA. The LOA is also available on your IMD in GoodReader or Comply365 in the ASFA Supplemental > Collective Bargaining Agreement folder.

        LAX Co-Terminal Pickup

        Flight Attendants based at LAX who fly primarily out of co-terminals can pick up their IMD at LAX or any other domicile during the scheduled distribution period. They can also arrange with their Inflight Supervisor to receive their IMD at a mutually agreed-upon time and place. If possible and upon request, they may opt to have their IMD shipped to their chosen address at no cost. For more information, please refer to paragraph 6 of the LOA.

        Questions?

        If you have any questions regarding the IMD Replacement Distribution LOA, please reach out to your LEC Officers.

        Related

        Filed Under: AFA News Now, Contract, Grievance Committee, Inflight Service Committee, Master Executive Council (MEC) Tagged With: pmAS

        Comments

        1. Annette Peterson says

          October 2, 2025 at 18:57

          I emailed my base supervisor stating that I would not be available for pick up on those days. I am on vacation from October 8th until November. I never heard anything back. Who else can I email to contact to get a different time?

          • Brian Palmer (MEC Communications Committee Chairperson) says

            October 3, 2025 at 12:54

            If no response from your Base Supervisor, you can escalate the issue to your Base Manager. Please also cc your LEC Officers into the email thread so they’re aware and can also provide support if management continues to be unresponsive.

        2. Maddie says

          October 2, 2025 at 13:34

          Is there a risk of our imd being shut off if we are unable to pick up during the 3 day period they offered us? My sup messaged me and said she’s “afraid they’re going to shut my imd off and I won’t have anything to use.”

          • Brian Palmer (MEC Communications Committee Chairperson) says

            October 2, 2025 at 14:48

            No, shutting off the old IMDs while they’re still actively out being used isn’t a component of the letter of agreement (LOA) or the replacement process. Could you please forward that information to your LEC Officers (email addresses below) so they can follow up with management to make sure all of your base’s supervisors are on the same page?

            ANC – anc@afaalaska.org
            HNL – hnl@afahawaiian.org
            LAX (pm-AS) – lax@afaalaska.org
            LAX (pm-HA) – lax@afahawaiian.org
            PDX – pdx@afaalaska.org
            SAN – san@afaalaska.org
            SEA – sea@afaalaska.org
            SFO – sfo@afaalaska.org

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