LEC Chair, Jodi Snow
For a year now the Hotel Committee has been working with management to address concerns with unscheduled layover hotels. Flight Attendant crews have been experiencing terrible issues associated with these alternate hotels. Due to the on-going issues, the committee has partnered with MEC Vice President, Brian Palmer, to bring these concerns forward to the company and have them addressed. The Hotel committee is now confident that the list of alternate hotels is updated and provides reasonable accommodations for the crews. However, situations may still arise where flight attendants experience a hotel not on this list due to high demand in any given city. If you experience a hotel that does not meet our negotiated language, please file a crew care form (see below.)
The Hotel Committee will document properties during upcoming site visits that would be a good fit for the alternate hotel list to keep the list updated.
Two members of the AFA Hotel Committee, SEA FA Olivia Borrows and SAN FA Kanani Vallot, are monitoring situations at hotels and documenting these issues for the committee to address with the company.
Remember, if you have problems with your hotel please document the issue via Crew Care:
CrewCare (Layover Hotel and Transportation Feedback)
If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.
- Log-in to the inflight website (http://asainflight.alaskaair.com)
- Open the menu
- Click “Hotels”
- Click “Hotel Links”
- Click “My Crew Care”
- Open the menu
- Click “Feedback”
- Click “Provide Feedback”
First Time Using Crew Care?
When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address. After registering, the system will send you a confirmation email. From the confirmation email, click the link to confirm your registration. Once you complete this registration process, you won’t need to do it again.