AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
Menu
  • Local Councils
    • Anchorage (Council 30)
      • Officers
      • Committees
    • Honolulu (Council 43)
      • Officers
      • Committees
    • Los Angeles (Council 18 pmAS)
      • Officers
      • Committees
      • Los Angeles/Seattle (Council 47 pmHA)
        • Officers
      • Portland (Council 39)
        • Officers
        • Committees
      • San Diego (Council 15)
        • Officers
        • Committees
        • Seattle (Council 19 pmAS)
          • Officers
          • Committees
        • San Francisco (Council 35)
          • Officers
          • Committees

        • More About Local Councils >>
        Close
      • Master Executive Council
        • Officers
        • Close
      • Committees
          • Air Safety, Health, & Security (ASHSC)
            • Air Quality
          • Benefits
          • Communications
          • Employee Assistance Program & Professional Standards
          • Government Affairs
          • Grievance
          • Hotel
          • Human Rights & Equity
          • Inflight Service
          • Inflight Training
          • Membership
          • Membership Engagement
          • Reserve
          • Retirement
          • Scheduling
            • Pairing Construction
            • Preferential Bidding System (PBS)
          • Uniform

        • More About Committees >>
        Close
      • Contract
          • Contract Home
            • 2025 Alaska Contract
            • 2025 Hawaiian Contract Extension
            • Ask Contract Questions
          • Contract Resources
          • Alaska Contract Negotiations (2022-2025)
        • Close
      • Resources
          • What To Do If You Encounter Contaminated Cabin Air
          • Issues & Campaigns
          • Newsroom
            • AFA News Now
          • Event Calendar
          • Membership Services
          • New Members
          • About
          • Links
          Close
        • Merger
          • Joint Negotiating Committee
          • Close
        • Contact Us
        You are here: Home / Archives for disruptive passengers

        AFA Alaska Update – July 2, 2021

        July 2, 2021 12:00

        In This Edition

        • Unruly Passenger Survey
        • What Is Disruptive Mood Dysregulation Disorder?

        Unruly Passenger Survey

        AFA International

        As unruly passenger incidents remain at an all-time high, our union is launching a platform to collect your experiences to fully assess the problem and help get meaningful support to all crews. 

        Take this five minute anonymous survey to share your experiences with unruly passengers onboard this year.

        Self Defense Training

        This week, the TSA announced the resumption of Crewmember Self Defense Training classes on July 1. The program is helpful in gaining skills for defense and confident positioning. However, as we have advocated since September 11, 2001, this training should be mandatory and part of our paid initial and recurrent training in order to build the muscle memory to use the tactics immediately when attacks advance without warning. Still, the resumption of the voluntary course is positive and should send a message to the flying public as well that these unruly incidents are serious. Flight Attendants are onboard for the safety and security of everyone on the plane.

        The voluntary four-hour training is offered to flight crew members free of charge and is held at 24 locations around the United States. All active flight crew members for domestic carriers are eligible to register for the training. You can register here.

        Our union continues to work with other unions, lawmakers, the FAA, DOT, and airline management on more that needs to be done to get this under control. 

        The Role of Alcohol

        Alcohol is a major contributor to unruly passenger events. Make sure you keep this regulation handy as you advise the public that they cannot carry a drink onto the plane or consume their own alcohol on the plane. Federal regulations also affirm passengers may be refused boarding if they appear to be intoxicated. 

        The Federal Aviation Administration’s (FAA) regulation §121.575 alcoholic beverages: (a) No person may drink any alcoholic beverage aboard an aircraft unless the certificate holder operating the aircraft has served that beverage to him.

        AFA EAP is always available at (949) 470-0493. Additionally, make sure you’re copying in your AFA Air Safety, Health, & Security Committee (ASHSC) on unruly incidents to ensure our union can follow up with the airlines and regulators.

        Sample of News Stories on Unruly Passengers

        • As passengers return to air travel, bad behavior skyrockets, Associated Press
        • Airlines urge government action as “egregious behavior” by unruly passengers soars, CBS News
        • Airline groups ask DOJ to help crackdown on violent passengers, Fox Business
        • ‘It’s out of control.’ Airlines, flight attendants want stiffer penalties for unruly passengers, CNBC
        • We’re at ‘stress level 10’ with unruly passengers: Flight Attendant Union Pres., Yahoo Finance 
        • TSA Investigating New Assaults On Workers, Restarts Flight Attendant Self-Defense Training, CNN Newsroom

        What Is Disruptive Mood Dysregulation Disorder?

        Employee Assistance Program (EAP)/Professional Standards Committee

        Disruptive mood dysregulation disorder (DMDD) is a condition in which children or adolescents experience ongoing severe irritability, anger, and frequent, intense temper outbursts. The symptoms of DMDD go beyond a “bad mood.” DMDD symptoms are severe. Youth who have DMDD experience significant problems at home, at school, and often with peers. They also tend to have high rates of health care service use, hospitalization, and school suspension, and they are more likely to develop other mood disorders. 

        The Signs and Symptoms of DMDD include:

        • Severe temper outbursts (verbal or behavioral), on average, three or more times per week
        • Outbursts and tantrums that have been ongoing for at least 12 months
        • Chronically irritable or angry mood most of the day, nearly every day
        • Trouble functioning due to irritability in more than one place (at home, at school, and with peers)

        Youth with DMDD are diagnosed between the ages of 6 and 10. To be diagnosed with DMDD, a child must have experienced symptoms steadily for 12 or more months.

        What is the difference between typical irritability and severe irritability? All children can become irritable sometimes. It’s a normal reaction to frustration. Children experiencing severe irritability (as observed in DMDD) have difficulty tolerating frustration and have outbursts that are out of proportion for the situation at hand. These outbursts occur more often and are more severe than what you would typically expect for children of this age.

        Over time, as children grow and develop, the symptoms of DMDD may change. For example, an adolescent or young adult with DMDD may experience fewer tantrums, but they begin to exhibit symptoms of depression or anxiety. For these reasons, treatment may change over time, too.

        If you think your child has DMDD, it is essential to seek a diagnosis and treatment.

        DMDD can be treated. If you are concerned that your child may have DMDD, talk to your child’s pediatrician or health care provider.  Your AFA EAP can also assist you with a referral for your child.  Your local AFA EAP Committee members contact information is available at https://afaalaska.org/eap or call (949) 470-0493. 

        Filed Under: EAP/Professional Standards Committee, Latest News Tagged With: 2021, crew member self defense training, disruptive passengers, EAP

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – April 3, 2026
        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026
        • Elections Update: Nominations Now Open
        • Nominations Now Open for Council 19 Elections
        • Pre-Merger Hawaiian Inflight Service Committee Update – March 2026
        • President’s Message Regarding Action At BOD
        • AFA News in Review – March 27, 2026
        • Joint Contract Negotiations Session 13 – March 2026
        • Council 39 March 2026 Update
        • Scheduling Committee Meeting Recap – March 2026

        Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

        April 2, 2026

        On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human […]

        Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

        March 30, 2026

        Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews. As the work of the merger progresses, we […]

        Joint Contract Negotiations Session 13 – March 2026

        March 27, 2026

        Our JNC met this week for three days of collective bargaining with management. The JNC focused on clarifying questions about moving expenses and presented a proposal for Sick Leave, using feedback from Flight Attendants to guide improvements. The Committee is working to incorporate the strongest elements from both contracts to ensure better support for all members.

        Scheduling Committee Meeting Recap – March 2026

        March 27, 2026

        This message is for pre-merger Alaska Flight Attendants On Tuesday, March 24, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

        Air Safety, Health, & Security Committee Meeting Recap – March 2026

        March 26, 2026

        On Thursday, March 19, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Bradley Young (SFO), Carin Merritt (LAX pmAS), David Lake (SEA pmAS), Deb Wallstrom (ANC), Eva Gatus […]

        Recent Posts

        • AFA News in Review – April 3, 2026
        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026
        • Elections Update: Nominations Now Open
        • Nominations Now Open for Council 19 Elections
        • Pre-Merger Hawaiian Inflight Service Committee Update – March 2026
        • President’s Message Regarding Action At BOD
        • AFA News in Review – March 27, 2026
        • Joint Contract Negotiations Session 13 – March 2026
        • Council 39 March 2026 Update
        • Scheduling Committee Meeting Recap – March 2026
        • Air Safety, Health, & Security Committee Meeting Recap – March 2026
        • Hawaiian Seattle Domicile Council 43 and Council 47 Meeting Recap
        • 2025-2028 CBA Final Document
        • AFA News in Review – March 20, 2026
        • MEC Town Hall Video and Q&A Recap – March 3, 2026

        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles/Seattle (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle (pre-merger Alaska)

        Master Executive Council

        • MEC

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
        • Inflight Service
        • Membership Engagement
        • Reserve
        • Retirement
        • Scheduling
        • Uniform

        News By Month

        News By Category

        AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA (pmAS) Council 30 ANC Council 35 SFO Council 39 PDX Council 43 HNL Council 47 LAX/SEA (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee
        • Email
        • Facebook
        • Instagram
        • YouTube

        Want To Stay In The Loop?

        Stay up-to-date on AFA Alaska + Hawaiian news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
        Sign Up for Emails
        Sign Up for Text Updates

        Connect With AFA

        • Contact Us
        • Online Support Center
        • AFA International
        • CWA
        • AFA Alaska + Hawaiian Social Media Guidelines
        • AFA-CWA Mutual Respect Policy

        Copyright © 2013-2026 Alaska/Hawaiian Airlines Master Executive Council, Association of Flight Attendants-CWA, AFL-CIO