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        You are here: Home / Archives for EAP

        Meet Our Local Chairpersons – September 2026

        September 30, 2026 18:18

        We’re excited to introduce our final group of SEA Local Committee Chairpersons for the current LEC Officer term. They officially start their terms on November 1, 2026. Below you’ll find brief biographies that highlight their backgrounds and experiences as they prepare to support our Members at Council 19.

        Kathy O’Malley | Local Benefits/Retirement Chairperson

        Kathy came to Alaska Airlines in 2004 after working for Nordstrom in Corporate Human Resources as a Benefits Specialist for 18 years. Once she completed probation, knowing she wanted to help Flight Attendants, she served on the SEA EAP/Professional Standards Committee for 8 years. 

        In 2012, the Local Benefits/Retirement position became available where she has served for the past 14 years. Kathy is committed to helping her fellow Flight Attendants in any way she can and it has personally brought her much joy to have that connection.

        She enjoys traveling with her husband in their vintage trailers and cars, gardening, and playing with their two Cavalier King Charles Spaniels. 

        Terry Taylor | Local Benefits/Retirement Vice-Chairperson

        Terry has been a Flight Attendant for Alaska Airlines since 1973. She has always been Seattle-based. Although she was a commuter for eleven years, long before the current commuter policy, she has always maintained a home in the Seattle area. She attended Stephens College and Seattle University.

        During the first few years of her career, she attended Union meetings, followed newsletters and began her AFA involvement. Over the ensuing years, she has served as MEC/LEC President, LEC President, MEC Vice President, and many other positions. She’s also the longest serving member of the AFA-CWA International Finance Committee.

        When she started, she was appalled to hear that Alaska Flight Attendants did not have a Retirement plan, although a few had been employed for over 20 years. When AFA first secured a Retirement Plan, Terry was appointed to the Flight Attendant Retirement Board, where she served for many years. Long before there was a Benefits Committee, she self-educated and worked with ill and injured Flight Attendants to ensure that they received the proper benefits. Once the Committee was formed, she was the MEC Chair for many years. She welcomes the opportunity to continue to support Alaska Flight Attendants.

        Andrea Korican | Local EAP/Professional Standards Chairperson

        Andrea began her career with Alaska Airlines in 1990 and joined the Employee Assistance Program (EAP) in 2011. After more than a decade of supporting fellow Flight Attendants through EAP, she moved into the SEA EAP Vice Chairperson role in 2022 and became Local EAP Chairperson for Council 19 in 2024.

        As Local EAP Chairperson, Andrea is committed to advocacy, peer support, and ensuring Alaska Flight Attendants have a trusted place to turn when they need guidance. Whether someone is navigating substance-related concerns, personal or professional challenges, or simply needs help finding answers and resources, she is passionate about helping Flight Attendants feel supported, respected, and connected to the right assistance.

        Andrea believes strongly in the value of peer-based support and in meeting Flight Attendants where they are. Her leadership approach is grounded in compassion, confidentiality, education, and service to the Flight Attendant community.

        She is a qualified Substance Abuse Professional (SAP) and a Certified Employee Assistance Professional (CEAP), and she continues to further her education and professional credentials within the EAP field to strengthen the support and resources available to Alaska Flight Attendants.Andrea lives in Kirkland, Washington, and outside of work enjoys spending time with her daughter, family, and friends, as well as wine tasting and traveling.

        Jarod McNeill | Local Hotel Chairperson

        Jarod McNeill has been an Alaska Airlines Flight Attendant for more than 22 years and brings extensive experience in Union leadership, contract advocacy, hotel evaluation, and the travel industry to his role as Local Hotel Chairperson.

        Throughout his career, Jarod has been actively involved with AFA and has spent more than 18 years volunteering in support of Flight Attendants, particularly new hires and reserves. His union experience has included serving as Local Reserve Chairperson, MEC Reserve Chairperson, MEC Reserve Vice-Chairperson – New Hire and Probation, and Local Hotel Chairperson. He is also grievance trained, giving him a strong understanding of our contract and the importance of ensuring negotiated protections and standards are upheld.

        Jarod is excited to continue in the role of Local Hotel Chairperson for Council 19, where he has previously worked to evaluate layover properties and advocate for hotels that meet the needs of Flight Attendants. He understands that a crew hotel is more than simply a place to sleep. Safety and security, cleanliness, comfortable rooms and beds, adequate rest, food availability, transportation, location, amenities, and the overall quality of the layover experience all matter.

        In addition to his airline and union experiences, Jarod has an extensive professional background in the travel industry. He owns and operates a travel agency, is an ASTA Verified Travel Advisor and currently volunteers in travel focused nonprofits. His work in the travel industry gives him regular exposure to hotels and hospitality brands around the world, and an understanding of hotel operations, service standards, property positioning, amenities, and the overall guest experience.

        The combination of perspectives, as a working Flight Attendant, experienced Union representative, Local Hotel Chairperson, and travel industry professional, provides Jarod with a unique foundation for evaluating crew hotels and advocating for properties that provide our Flight Attendants with the safe, comfortable, and restful layovers they deserve.Jarod looks forward to once again representing our Flight Attendants in securing and maintaining the best properties possible.

        Ross De Jong | Local Inflight Service Chairperson

        Ross began his flying career with Alaska Airlines in 1991, making this year his 35th anniversary with the company. Prior to joining Alaska, Ross spent 10 years in the 

        restaurant industry, where he held various management and corporate positions. He is also a certified “Train the Trainer” graduate through the American Society for Training and Development.

        For over a decade, Ross has been actively involved with the Inflight Service Committee (ISC), serving as the SEA Local Chairperson for the past eight years. He is deeply dedicated to supporting the Flight Attendant workgroup and advocating for onboard service and safety concerns. Additionally, Ross contributes to the Line Operations Safety Audit (LOSA) program as a trained safety observer.

        Ross is married to fellow Flight Attendant Chip Hestle, and the couple is also celebrating their 35th anniversary together this year.

        Filed Under: Council 19 SEA (pmAS) Tagged With: Benefits Committee, Council 19, EAP, Hotel Committee, Inflight Service Committee, pmAS, professional standards, retirement, SEA

        Local Committee Appointments – September 2026

        September 22, 2026 08:00

        During this week’s LEC meeting, our LEC held interviews for our final group of Local Committee Chairperson and Vice-Chairperson positions. We want to thank everyone who expressed interest and willingness to serve. After careful consideration and deliberation, the following candidates have been appointed:

        • Local Benefits/Retirement Chairperson: Kathy O’Malley
        • Local Benefits/Retirement Vice-Chairperson: Terry Taylor
        • Local EAP/Professional Standards Chairperson: Andrea Korican
        • Local Hotel Chairperson: Jarod McNeill
        • Local Infight Service Chairperson: Ross De Jong

        These newly appointed Local Committee Chairpersons and Vice-Chairpersons will carry out their respective roles for Council 19. Their official term begins on November 1, 2026. They will serve for the current LEC Officer election cycle which began on July 1, 2026 to June 30, 2029.

        If you have any questions, please reach out to your LEC President at sea.lecp@afaalaska.org. 

        Filed Under: Council 19 SEA (pmAS) Tagged With: ASHSC, Benefits Committee, Council 19, EAP, Hotel Committee, Inflight Service Committee, Local Committee Appointment, professional standards, retirement

        Local Committee Interviews – September 2026

        August 4, 2026 12:00

        The SEA LEC Officers will be conducting interviews for Local Chairpersons for the final round of local committees. During the upcoming September LEC Meeting, interviews will be conducted for the following positions:

        • Local Benefits/Retirement Chairperson
        • Local EAP/Professional Standards Chairperson
        • Local Hotel Chairperson
        • Local Inflight Service Chairperson

        Please note: Vice-Chairperson positions will also be appointed from the pool of candidates interviewed at the discretion of the SEA LEC. We encourage all those interested to submit their resume and Expression of Interest (EOI) to be considered.

        General Qualifications

        Qualifications for all Local Chairperson positions include:

        • Current Alaska AFA Member in good standing
        • Previous experience as a Committee Member is preferred.
        • Previous committee-specific training preferred.
        • Strong ability to lead and coordinate a diverse team in a collaborative environment.
        • Ability to attend meetings as required, both via videoconference and in person.
        • Strong computer skills, including a good working knowledge of Google Workspace (email, calendar, Drive, and other applications) and Microsoft 365.
        • Excellent written and verbal communication skills, with the ability to write membership communications, respond professionally to internal and external emails, prepare reports, plan meetings (including scheduling, logistics, and agenda preparation), and take minutes.
        • Ability to meet deadlines, delegate responsibilities, and follow up on assigned tasks.

        Qualifications for Employee Assistance Program (EAP)/Professional Standards Committee positions include all of the above, plus:

        • Current Employee Assistance Program (EAP)/Professional Standards Committee Member or Chairperson.

        Duties and Responsibilities

        Details about each committee’s duties and responsibilities are available on the respective committee pages of the AFA Alaska + Hawaiian Volunteers page. Additional information regarding Local Committee Chairperson duties and responsibilities is available in the link below:

        Duties and Responsibilities

        Term of Service

        Successful candidates will serve for the upcoming LEC Officer election cycle. Their official term will begin on November 1, 2026 and conclude June 30, 2029.

        Expressing Interest and Interview Scheduling

        The LEC will interview eligible candidates during the September regular LEC meeting on Monday, September 21. If you are interested in interviewing, please plan to bid around this date and adjust your schedule accordingly. All interviews will be virtual via Google Meet videoconferencing.

        Please submit an expression of interest and your resume using the online form below. The submission deadline is 5pm Pacific Time on Monday, September 7. After the submission deadline, an LEC representative will contact eligible candidates for next steps.

        >> Click here to submit an expression of interest form <<

        Please note that a Google account is required to submit the expression of interest form. If you don’t have a Google account, you can create one for free at https://accounts.google.com/signup.

        Filed Under: Council 19 SEA (pmAS) Tagged With: Benefits, Council 19, EAP, Hotel, Inflight Service, pmAS, professional standards, retirement, SEA

        Council 35 News – May 2022

        May 31, 2022 18:31


        Important Dates

        June 02: Workplace Mental Health First Aid Virtual Training
        June 30: Q2 CBT Due


        Officer Elections – Thank you Council 35 Members!

        Thank you everyone that voted in the recent Council 35 Officer elections.  James, Brad and I (Melissa) are grateful for all your support and look forward to supporting our members for the next 3 years.  Council 35 is also happy to announce and welcome a new addition to our team, Virginia Fritz as Vice President!  As the SFO Scheduling Chair Virginia is no stranger to members’ needs at Council 35, and now she will be expanding her responsibility even further by supporting members in a variety of ways.  Here’s what Virginia has to say about her new role:

        I am so humbled and honored that our membership chose to elect me as their new Vice President! I have had a lot of passion in serving C35 as the Local Scheduling Chair and love that I now have more opportunities to do so. I look forward to working with the Re-Elected Team that has been serving as our base for the past 3 years and finding more ways to support C35. Thank you for your faith in me! I look forward to serving you all and ensuring that your trust has been placed in the right person!

        Workplace Mental Health First Aid Virtual Training

        Provided by AFA International EAP
        The Flight Attendant Drug and Alcohol Program (FADAP) is offering a special in-depth virtual training opportunity to discuss workplace issues and learn best practices dealing with mental health and substance abuse concerns for Flight Attendants and their friends and family. Utilizing components of the Mental Health First Aid curriculum, a nationally used workplace training program, the program will explore the topics below. Time will be available for questions and answers. Topics to be covered include:

        • Signs and symptoms of depression and anxiety
        • Assessment, warning signs, and interventions for suicide
        • Understanding traumatic events
        • Facts and risk factors for substance abuse
        • Understanding stages of change and interventions for substance abuse

        Date: June 2. 2022
        Time: 1400-1800 Eastern
        Where: Zoom Meeting
        Meeting ID: 840 1525 7760
        Passcode: 774802
        One Tap Mobile:

        +13017158592,,84015257760# US (Washington DC)

        +13126266799,,84015257760# US (Chicago)

        Dial By Location:

            +1 301 715 8592 US (Washington DC)

            +1 312 626 6799 US (Chicago)

            +1 646 558 8656 US (New York)

            +1 253 215 8782 US (Tacoma)

            +1 346 248 7799 US (Houston)

            +1 669 900 9128 US (San Jose)

        Welcome to SFO!

        As of May 1, SFO has welcomed 19 new Flight Attendants and look forward to more for the month of June!  Council 35 members, please give our newest Flight Attendants a warm welcome and be sure to show them  what we love about our SFO base. If you’re a new hire or transfer to SFO-Welcome!  Please be sure to sign up to receive Council 35 newsletters (like this one) and be sure to save the link to Council 35 committee resources for future reference.

        AFA Help for Crew Conflict

        We have all had those days…days we go to work and the crew just doesn’t click.  As professionals, we have been trained to use our communication and CRM skills to get through the trip.  But what do we do when that doesn’t work?  If you and a fellow crew member can’t resolve a disagreement and/or conflict on your own, or you find yourself uncomfortable confronting a fellow crewmember, let’s consider the options to reach a resolution:

        Contact Base/Performance Management or Human Resources/HR:

        This option is easy to begin with, however take a moment to understand what happens next when you choose this option.  Once management receives a report, they are obligated to follow through with an investigation.  This may include a series of interviews with crew members and could result in disciplinary action.  The challenge with this option is that once management is aware, there is no turning back.  Take time to consider if enduring an investigation and/or facing discipline for another and possibly yourself is the desired outcome.  Please consider whether there is a way to resolve the issue that doesn’t involve permanently impacting an FA’s personnel file.

        File an ASAP Report (Compliance and/or Safety Concern)

        This option is perfect for reporting possible safety and compliance issues that cause a disagreement.  The Aviation Action Safety Program (ASAP) Event Review Committee (ERC) includes AFA, Alaska (AS) management and the FAA. The ERC evaluates reports that are  scrubbed of all identifying features so the issue is considered, not the individual who caused it.  This provides a fair and discipline-free option to resolve an issue without involving a performance investigation.  Keep in mind that the ASAP program has exceptions for reports involving alcohol and intentional disregard for policy and procedure.  Please review the ASAP webpage for more details.

        EAP Professional Standards (Our Favorite!)

        Professional Standards (PS) is a division of the AFA Employee Assistance Program (EAP) committee.  Committee representatives are specially trained in mediation and have many options available to offer Flight Attendants that find themselves in a conflict with another FA. The beauty of this program is that it does not involve AS management at all.  It is completely confidential and avoids the stressful investigation process that would be the result from contacting management alone.  Keep in mind, once management is involved, EAP/PS cannot step in to help.  Therefore your Council 35 officers strongly recommend that FAs consider Professional Standards first, before any other option.  Any Flight Attendant who has endured an investigation due to being “turned in” by another FA would agree that avoiding management’s involvement is always a better option.

        To contact SFO EAP Professional Standards, please reach out to sfo.eap@afaalaska.org for a consultation.

        Scheduling Quick Links

        by Virginia Fritz, VP Elect and Scheduling Chair

        Pre-cancellations

        Have a precancellation and don’t know what options you have? Please review the flow chart on our webpage to see which scenario fits your specific situation.\

        IROPs

        On a trip and experiencing an IROP situation? Save the link to the AFA Scheduling IROPs guide to understand pay and scheduling options for each scenario.

        Fly Now, Grieve Later

        Keep in mind that there will be times when there may not be time to evaluate the legalities of a situation you encounter. You may need to fly the trip and open a ticket for review after the fact.  Your SFO Scheduling Committee can help you through the resolution process if an issue is not able to be resolved at the time it occurs.  

        More questions? Contact sfo.scheduling@afalaska.org.

        New Council 35 Committee Openings:

        Government Affairs Committee Chair

        The Government Affairs (GA) committee promotes the AFA-CWA agenda by supporting legislative efforts that benefit our members or lobbying to discourage laws that will negatively impact members.  What can be achieved in legislation takes away the need for negotiation in our contracts.  If you have an interest in government issues, please visit the GA webpage on the AFA Alaska website. Submit your letter of interest to SFO@afaalaska.org for consideration. 

        Mobilization Committee Chair

        Council 35 is looking to fill the chair position for upcoming Section 6 negotiations.  The chairs from each base will compose the committee with the goal to help motivate and provide assistance to members during the negotiations process.  If you are passionate about improvements to our contract and understand the power of solidarity, please apply!  Submit your letter of interest to SFO@afaalaska.org for consideration.  For more information, please see the recent MEC communication announcing the role.

        Interested in another committee position?  Please review the duties and responsibilities on the AFA Alaska Committee website.  Please submit your letter of interest to SFO@afaalaska.org for consideration.

        Complimentary In These Times for AFA-CWA Members

        Provided by AFA International
        Each year, In These Times magazine makes a limited number of subscriptions available to valued readers – for free. This year, they’ve invited AFA-CWA members to take part. In These Times is an award-winning, monthly magazine that has covered movements for social and economic justice since 1976. With over 40 years of chronicling and informing the labor movement, they report from the perspective of workers, not the bosses. There’s no payment or credit card info required, and no strings attached. The only catch is that there is a limited number of free subscriptions available, so take advantage of this and sign up now!  To claim your free subscription, visit the In These Times website.

        SFO KCM New Location

        Effective May 12, 2022 TSA relocated the KCM entrance for SFO Terminal 2. It has been relocated to the C-gate check point (near Green Beans Coffee) where you will find a dedicated KCM crew line. This check point is open from 0400-0030 daily.

        Got a question?

        Contact information for Council 35 committee members can be found on our website.  You can also open an online support ticket and the appropriate rep will respond.

        In solidarity,

        Council 35 Officers:

        Melissa Osborne, President
        Virginia Fritz, Vice-President Elect
        James Ikehara, Secretary
        Brad Young, Council Representative


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: ASAP, committees, Council 35, EAP, election results, elections, health and wellness, Scheduling, scheduling chair, Scheduling Committee, SFO

        AFA Alaska Update – August 6, 2021

        August 6, 2021 12:00

        In This Edition

        • PBS Subcommittee Member Interviews
        • Let’s Talk About Eating Disorders

        PBS Subcommittee Member Interviews

        Master Executive Council (MEC)

        Background

        The PBS Subcommittee, part of the MEC Scheduling Committee, works with the company and the Inflight Crew Planning Department to maintain the company’s preferential bidding system (PBS) and oversee the bidding and bid award processes.  The Subcommittee represents and advocates for the MEC position in matters pertaining to bidding and the preferential bidding system.

        The PBS Subcommittee is currently made up of the MEC Scheduling Committee Vice Chairperson—PBS and two PBS Subcommittee Members.  The MEC is seeking to fill a third PBS Subcommittee Member position at this time. 

        Qualifications

        • Robust working knowledge of hours of service, scheduling, and reserve provisions of the Flight Attendant collective bargaining agreement (CBA).
        • Knowledge of CFRs and other regulations pertaining to flight time, duty time, and crew rest guidelines.
        • Ability to work remotely and attend virtual meetings as required.
        • Strong computer skills. Excellent working knowledge of NAVBLUE PBS, Crew Access, Google email, and Microsoft Office.
        • Strong written and verbal communication skills. Ability to write membership communications, respond professionally to internal and external e-mail, analyze data, and prepare reports.
        • Ability to meet deadlines, take ownership of issues, and follow up on assigned tasks.

        Duties

        • Regularly communicate with and provide updates to the MEC Scheduling Chairperson on the activities of the subcommittee
        • In advance of the bidding period each month, communicate with the MEC Scheduling Committee Vice Chairperson—Pairing Construction to understand changes in pairings for upcoming months and how Flight Attendant bids might be affected
        • Keep members knowledgeable about changes to the preferential bidding system, common mistakes and errors, misunderstandings about the system, and other topics of interest through the MEC Communications Chairperson
        • Provide assistance to Flight Attendants through base sits, one-on-one training sessions, and telephone support during the monthly bidding window and as requested by the MEC or LECs
        • Communicate with the MEC Reserve Chairperson to understand the needs and challenges of Flight Attendants holding reserve schedules and provide bid assistance

        Time Commitment and Flight Pay Loss Reimbursement

        • This position is eligible for Company Business (CB) Flight Pay Loss (FPL), paid in accordance with section 27.P.1.e of the Flight Attendant CBA.  Time worked is logged on a monthly basis and paid at a rate of 0.75 TFP per hour with a 5% override at “A” pay.
        • Time commitment is approximately 30 to 40 hours per month.  Most of the workload is weighted heavily toward the first half of the calendar month during the bidding and bid awards processes.  These amounts can fluctuate.
        • Most work for this position can be performed remotely.

        Term of Appointment

        This position will serve for the remaining portion of the current MEC term of office, currently scheduled to end on December 31, 2022.

        Working Relationships

        With The Scheduling Committee

        Occasional interaction with the Local Scheduling Committee Chairpersons and Local Scheduling Committee Members.

        With The Master Executive Council

        This position reports to the Master Executive Council through the MEC Scheduling Committee Vice Chairperson—PBS and MEC Scheduling Committee Chairperson.

        With Alaska Airlines Management

        Constant interaction with inflight management, particularly the Crew Planning Analysts (John Bumanglag and Kelly Yeager) and Manager of Crew Planning (Mac Patterson).

        Expressing Interest and Interview Scheduling

        The MEC will hold interviews during the September MEC meeting on Tuesday, September 14, 2021.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.  All interviews will be conducted by Google Meet videoconferencing.

        Interested candidates should submit an expression of interest and resume online at https://forms.gle/syy62DpL96ESQazQA.  The deadline for submissions is 5 PM Pacific time on Tuesday, September 7.  After that time, qualified candidates will be contacted to schedule a specific interview time.

        Please note that to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

        Questions?

        Please direct any questions about the position to MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey at adam.clarey@afaalaska.org.


        Let’s Talk About Eating Disorders

        Employee Assistance Program (EAP)/Professional Standards Committee

        The way we talk about eating disorders matters. Here are some facts you can use to help shape a conversation around eating disorders with family members and friends. If you or a loved one is struggling with an eating disorder, remember that your AFA EAP is a confidential resource for support, referrals and access to treatment.

        Eating disorders are medical illnesses.

        Genetic and environmental factors can influence eating disorders. An eating disorder is not a trend or a choice.

        Eating disorders are serious and can be fatal.

        Eating disorders often involve serious medical complications that can cause permanent damage or death. People with eating disorders also have an increased risk of dying by suicide.

        Eating disorders can affect anyone.

        Eating disorders do not discriminate. They affect people of all ages, races and ethnicities, and genders.

        You can’t tell if someone has an eating disorder by looking at them.

        People with eating disorders can be underweight, normal weight, or overweight.

        Family members can be a patient’s best ally in treatment.

        Eating disorders are caused by a combination of genetic, biological, behavioral, psychological, and social factors. Family members do not cause eating disorders and can be great sources of support.

        It is possible to recover from an eating disorder.

        Complete recovery is possible with treatment and time.

        Have Questions or Need Help?

        Your Local EAP Committee contact information is available at afaalaska.org/eap or you can call (949) 470-0493.

        Filed Under: EAP/Professional Standards Committee, Latest News, Master Executive Council (MEC), Preferential Bidding System (PBS), Scheduling Committee Tagged With: 2021, committee appointments, EAP, interviews, PBS

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        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

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        October 5, 2026

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        October 2, 2026

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        October 1, 2026

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        October 1, 2026

        Whether you joined us live or are ready to watch on your own schedule, the full recording of our September 23 MEC Town Hall is now available! Catch up on the discussions and hear directly from our MEC Officers and AFA panelists. Watch the video anytime on our AFA Alaska + Hawaiian YouTube channel using the link below. (Note: […]

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        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles/Seattle (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle (pre-merger Alaska)

        Master Executive Council

        • MEC

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
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