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        You are here: Home / Archives for Scheduling

        Council 35 News – May 2022

        May 31, 2022 18:31


        Important Dates

        June 02: Workplace Mental Health First Aid Virtual Training
        June 30: Q2 CBT Due


        Officer Elections – Thank you Council 35 Members!

        Thank you everyone that voted in the recent Council 35 Officer elections.  James, Brad and I (Melissa) are grateful for all your support and look forward to supporting our members for the next 3 years.  Council 35 is also happy to announce and welcome a new addition to our team, Virginia Fritz as Vice President!  As the SFO Scheduling Chair Virginia is no stranger to members’ needs at Council 35, and now she will be expanding her responsibility even further by supporting members in a variety of ways.  Here’s what Virginia has to say about her new role:

        I am so humbled and honored that our membership chose to elect me as their new Vice President! I have had a lot of passion in serving C35 as the Local Scheduling Chair and love that I now have more opportunities to do so. I look forward to working with the Re-Elected Team that has been serving as our base for the past 3 years and finding more ways to support C35. Thank you for your faith in me! I look forward to serving you all and ensuring that your trust has been placed in the right person!

        Workplace Mental Health First Aid Virtual Training

        Provided by AFA International EAP
        The Flight Attendant Drug and Alcohol Program (FADAP) is offering a special in-depth virtual training opportunity to discuss workplace issues and learn best practices dealing with mental health and substance abuse concerns for Flight Attendants and their friends and family. Utilizing components of the Mental Health First Aid curriculum, a nationally used workplace training program, the program will explore the topics below. Time will be available for questions and answers. Topics to be covered include:

        • Signs and symptoms of depression and anxiety
        • Assessment, warning signs, and interventions for suicide
        • Understanding traumatic events
        • Facts and risk factors for substance abuse
        • Understanding stages of change and interventions for substance abuse

        Date: June 2. 2022
        Time: 1400-1800 Eastern
        Where: Zoom Meeting
        Meeting ID: 840 1525 7760
        Passcode: 774802
        One Tap Mobile:

        +13017158592,,84015257760# US (Washington DC)

        +13126266799,,84015257760# US (Chicago)

        Dial By Location:

            +1 301 715 8592 US (Washington DC)

            +1 312 626 6799 US (Chicago)

            +1 646 558 8656 US (New York)

            +1 253 215 8782 US (Tacoma)

            +1 346 248 7799 US (Houston)

            +1 669 900 9128 US (San Jose)

        Welcome to SFO!

        As of May 1, SFO has welcomed 19 new Flight Attendants and look forward to more for the month of June!  Council 35 members, please give our newest Flight Attendants a warm welcome and be sure to show them  what we love about our SFO base. If you’re a new hire or transfer to SFO-Welcome!  Please be sure to sign up to receive Council 35 newsletters (like this one) and be sure to save the link to Council 35 committee resources for future reference.

        AFA Help for Crew Conflict

        We have all had those days…days we go to work and the crew just doesn’t click.  As professionals, we have been trained to use our communication and CRM skills to get through the trip.  But what do we do when that doesn’t work?  If you and a fellow crew member can’t resolve a disagreement and/or conflict on your own, or you find yourself uncomfortable confronting a fellow crewmember, let’s consider the options to reach a resolution:

        Contact Base/Performance Management or Human Resources/HR:

        This option is easy to begin with, however take a moment to understand what happens next when you choose this option.  Once management receives a report, they are obligated to follow through with an investigation.  This may include a series of interviews with crew members and could result in disciplinary action.  The challenge with this option is that once management is aware, there is no turning back.  Take time to consider if enduring an investigation and/or facing discipline for another and possibly yourself is the desired outcome.  Please consider whether there is a way to resolve the issue that doesn’t involve permanently impacting an FA’s personnel file.

        File an ASAP Report (Compliance and/or Safety Concern)

        This option is perfect for reporting possible safety and compliance issues that cause a disagreement.  The Aviation Action Safety Program (ASAP) Event Review Committee (ERC) includes AFA, Alaska (AS) management and the FAA. The ERC evaluates reports that are  scrubbed of all identifying features so the issue is considered, not the individual who caused it.  This provides a fair and discipline-free option to resolve an issue without involving a performance investigation.  Keep in mind that the ASAP program has exceptions for reports involving alcohol and intentional disregard for policy and procedure.  Please review the ASAP webpage for more details.

        EAP Professional Standards (Our Favorite!)

        Professional Standards (PS) is a division of the AFA Employee Assistance Program (EAP) committee.  Committee representatives are specially trained in mediation and have many options available to offer Flight Attendants that find themselves in a conflict with another FA. The beauty of this program is that it does not involve AS management at all.  It is completely confidential and avoids the stressful investigation process that would be the result from contacting management alone.  Keep in mind, once management is involved, EAP/PS cannot step in to help.  Therefore your Council 35 officers strongly recommend that FAs consider Professional Standards first, before any other option.  Any Flight Attendant who has endured an investigation due to being “turned in” by another FA would agree that avoiding management’s involvement is always a better option.

        To contact SFO EAP Professional Standards, please reach out to sfo.eap@afaalaska.org for a consultation.

        Scheduling Quick Links

        by Virginia Fritz, VP Elect and Scheduling Chair

        Pre-cancellations

        Have a precancellation and don’t know what options you have? Please review the flow chart on our webpage to see which scenario fits your specific situation.\

        IROPs

        On a trip and experiencing an IROP situation? Save the link to the AFA Scheduling IROPs guide to understand pay and scheduling options for each scenario.

        Fly Now, Grieve Later

        Keep in mind that there will be times when there may not be time to evaluate the legalities of a situation you encounter. You may need to fly the trip and open a ticket for review after the fact.  Your SFO Scheduling Committee can help you through the resolution process if an issue is not able to be resolved at the time it occurs.  

        More questions? Contact sfo.scheduling@afalaska.org.

        New Council 35 Committee Openings:

        Government Affairs Committee Chair

        The Government Affairs (GA) committee promotes the AFA-CWA agenda by supporting legislative efforts that benefit our members or lobbying to discourage laws that will negatively impact members.  What can be achieved in legislation takes away the need for negotiation in our contracts.  If you have an interest in government issues, please visit the GA webpage on the AFA Alaska website. Submit your letter of interest to SFO@afaalaska.org for consideration. 

        Mobilization Committee Chair

        Council 35 is looking to fill the chair position for upcoming Section 6 negotiations.  The chairs from each base will compose the committee with the goal to help motivate and provide assistance to members during the negotiations process.  If you are passionate about improvements to our contract and understand the power of solidarity, please apply!  Submit your letter of interest to SFO@afaalaska.org for consideration.  For more information, please see the recent MEC communication announcing the role.

        Interested in another committee position?  Please review the duties and responsibilities on the AFA Alaska Committee website.  Please submit your letter of interest to SFO@afaalaska.org for consideration.

        Complimentary In These Times for AFA-CWA Members

        Provided by AFA International
        Each year, In These Times magazine makes a limited number of subscriptions available to valued readers – for free. This year, they’ve invited AFA-CWA members to take part. In These Times is an award-winning, monthly magazine that has covered movements for social and economic justice since 1976. With over 40 years of chronicling and informing the labor movement, they report from the perspective of workers, not the bosses. There’s no payment or credit card info required, and no strings attached. The only catch is that there is a limited number of free subscriptions available, so take advantage of this and sign up now!  To claim your free subscription, visit the In These Times website.

        SFO KCM New Location

        Effective May 12, 2022 TSA relocated the KCM entrance for SFO Terminal 2. It has been relocated to the C-gate check point (near Green Beans Coffee) where you will find a dedicated KCM crew line. This check point is open from 0400-0030 daily.

        Got a question?

        Contact information for Council 35 committee members can be found on our website.  You can also open an online support ticket and the appropriate rep will respond.

        In solidarity,

        Council 35 Officers:

        Melissa Osborne, President
        Virginia Fritz, Vice-President Elect
        James Ikehara, Secretary
        Brad Young, Council Representative


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: ASAP, committees, Council 35, EAP, election results, elections, health and wellness, Scheduling, scheduling chair, Scheduling Committee, SFO

        [L-AS] Continued JCTE Open Time Programming Issues

        July 17, 2018 19:00

        This message is for pre-merger Alaska Airlines Flight Attendants

        AFA is aware of the issues that many Flight Attendants faced during the start of open time trading for August schedules on July 16, 2018.  Alaska management sent an email communication outlining that the issues were thought to include the servers. After researching, however, the origin of the errors remains unknown.  Jeppesen, Alaska management and AFA are actively working together to find a resolution and remedy.

        We appreciate all of the Flight Attendants who have communicated their concerns and frustrations. The documentation that has been provided is assisting in getting closer to identifying the issues.   At this time, we don’t know the root cause of the issue and management has advised us that it could be several more Open Times before the root cause is identified.

        Please know that your AFA leadership believes these continued Open Time programming errors are completely unacceptable.  We will be reviewing all options available to us under the contractual grievance process to bring this situation to an expedient and suitable resolution.  As more information becomes available, we will communicate additional updates.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Scheduling Committee Chairperson Jake Jones

        Filed Under: Latest News, Scheduling Committee Tagged With: 2018, JCTE, Open Time, Scheduling

        [L-VX] Introducing Your MEC Scheduling Committee Vice Chairperson – Legacy Virgin America

        June 15, 2018 12:00

        This message is for pre-merger Virgin America Flight Attendants

        Your Council 18 and 35 Presidents as well as other members of your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Scheduling Committee Vice Chairperson—Legacy Virgin America position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough deliberation, SFO-based Flight Attendant Bianca Dew has been appointed to the position.

        About Bianca

        Bianca began her position with Virgin America in 2015 as an SFO-based Inflight Teammate, which is also where she is currently based. After working on the line for some time Bianca upgraded to the role of an Inflight Team Lead, then proceeded to gain some more working knowledge as a Flight Attendant before upgrading to an Air Transportation Supervisor. Prior to coming to Virgin America, Bianca earned her AA in Behavioral Science and a BS in Kinesiology. Her previous role before becoming a flight attendant, was in finance as a mortgage loan specialist/banker. Bianca currently resides in Washington and in her free time she enjoys hiking, reading, a variety of outdoor activities, and traveling.

        About The Position

        The MEC Scheduling Committee Vice Chairperson – Legacy Virgin America works under the umbrella of the MEC Scheduling Committee and is responsible for working with management to advocate for Flight Attendant interests in all matter pertaining to Legacy Virgin America Flight Attendant schedules.  Additional information about the position can be found by clicking here.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

        Filed Under: Council 18 LAX, Council 35 SFO, Latest News, Master Executive Council (MEC), Scheduling Committee Tagged With: 2018, MEC Committee Vice Chairperson, Scheduling, Scheduling Committee

        [L-AS] Open Time Grievance

        June 5, 2018 05:00

        This message is for pre-merger Alaska Airlines Flight Attendants

        On May 17, AFA filed grievance #36-99-2-130-18, requesting that Alaska Airlines management investigate the circumstances regarding the Company’s alleged violation of Section 12.C.3 “Trading Procedures”.  The grievance contends that the Company’s Jeppesen Crew Access (JCA) Open Time Trading System failed to synchronize time across the system, resulting in some users being able to complete their tasks while others are temporarily blocked from trades, pick-ups and/or drops.

        After investigating the concern, management provided the following email response:

        Jeppesen found two issues that need to be resolved.  The first issue has to do with the worker processes that handle the request and what it thinks is the current time, which is stored in a variable Jeppesen refers to as “NOW”.  Each worker process has its own NOW variable and if a worker process has been idle, its NOW variable gets out of date and when the first request comes in, for example when Open Time trading begins, it still believes the Trade window is still closed because NOW lags behind the system time.    The second issue is the Transaction Report timestamp is the time it logs the transaction is logged and not the NOW time.

        Jeppesen has proposed the following solutions to address these two issues. The first is the worker processes will ensure the NOW variable is updated with the latest system time, rounded down to the minute (Note:  The NOW time granularity is at the minute level), so if a worker process has been idle, it will have the current system time.   The second change is to add the system time used in the processing of the request to the message so the FA and the transaction log knows what the system time is.  For example “Trip window has not yet opened for 24198” will be changed to something like “Time HH:MM, trip window has not yet opened for 24198”.  Jeppesen and AS believes these changes will resolve the issue.

        Jeppesen will be providing an update in the next week concerning the interim solution.  We are expecting Alaska Airlines management to sustain the grievance and work with us on improving your Open Time processing.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

        Filed Under: Grievance Committee, Latest News, Scheduling Committee Tagged With: 2018, grievance, Open Time, Scheduling, trading

        New LEC Chair

        September 7, 2017 09:00

        We are thrilled to announce JR George has been appointed as our AFA Council 15 – LEC Scheduling Chairperson.  JR is taking over for Jacob Rahn, who will remain on the committee.  On behalf of Council 15, we would like to thank Jacob for all his hard work and dedication to our members as Chair.

        As LEC Scheduling Chair, JR will be tasked with answering questions related to the Scheduling Sections of our Contract and assist with Bidding.

        Questions about legalities? JCA Questions? “Can Crew Scheduling do this…..?”  Cancellations, Reassignments can all be found in the contract but if you need futher assistance, reach out to JR.

        Questions and/or suggestions about pairings should be sent to: SAN@afaalaska.org

        Please join us in welcoming JR.

        ​

        Contact Information

        Text/Call: 619-889-5800

        After Hours Emergencies: (206) 457-2010, extension 5

        Non-Urgent Questions should be emailed to the following with screen shots if applicable:

        SAN.scheduling@afaalaska.org or JR.George@afaalaska.org

        Filed Under: Council 15 SAN Tagged With: Chair, SAN, Scheduling, scheduling chair

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