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Council 35 News – May 2022

Important Dates

June 02: Workplace Mental Health First Aid Virtual Training
June 30: Q2 CBT Due

Officer Elections – Thank you Council 35 Members!

Thank you everyone that voted in the recent Council 35 Officer elections.  James, Brad and I (Melissa) are grateful for all your support and look forward to supporting our members for the next 3 years.  Council 35 is also happy to announce and welcome a new addition to our team, Virginia Fritz as Vice President!  As the SFO Scheduling Chair Virginia is no stranger to members’ needs at Council 35, and now she will be expanding her responsibility even further by supporting members in a variety of ways.  Here’s what Virginia has to say about her new role:

I am so humbled and honored that our membership chose to elect me as their new Vice President! I have had a lot of passion in serving C35 as the Local Scheduling Chair and love that I now have more opportunities to do so. I look forward to working with the Re-Elected Team that has been serving as our base for the past 3 years and finding more ways to support C35. Thank you for your faith in me! I look forward to serving you all and ensuring that your trust has been placed in the right person!

Workplace Mental Health First Aid Virtual Training

Provided by AFA International EAP
The Flight Attendant Drug and Alcohol Program (FADAP) is offering a special in-depth virtual training opportunity to discuss workplace issues and learn best practices dealing with mental health and substance abuse concerns for Flight Attendants and their friends and family. Utilizing components of the Mental Health First Aid curriculum, a nationally used workplace training program, the program will explore the topics below. Time will be available for questions and answers. Topics to be covered include:

  • Signs and symptoms of depression and anxiety
  • Assessment, warning signs, and interventions for suicide
  • Understanding traumatic events
  • Facts and risk factors for substance abuse
  • Understanding stages of change and interventions for substance abuse

Date: June 2. 2022
Time: 1400-1800 Eastern
Where: Zoom Meeting
Meeting ID: 840 1525 7760
Passcode: 774802
One Tap Mobile:

+13017158592,,84015257760# US (Washington DC)

+13126266799,,84015257760# US (Chicago)

Dial By Location:

    +1 301 715 8592 US (Washington DC)

    +1 312 626 6799 US (Chicago)

    +1 646 558 8656 US (New York)

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    +1 346 248 7799 US (Houston)

    +1 669 900 9128 US (San Jose)

Welcome to SFO!

As of May 1, SFO has welcomed 19 new Flight Attendants and look forward to more for the month of June!  Council 35 members, please give our newest Flight Attendants a warm welcome and be sure to show them  what we love about our SFO base. If you’re a new hire or transfer to SFO-Welcome!  Please be sure to sign up to receive Council 35 newsletters (like this one) and be sure to save the link to Council 35 committee resources for future reference.

AFA Help for Crew Conflict

We have all had those days…days we go to work and the crew just doesn’t click.  As professionals, we have been trained to use our communication and CRM skills to get through the trip.  But what do we do when that doesn’t work?  If you and a fellow crew member can’t resolve a disagreement and/or conflict on your own, or you find yourself uncomfortable confronting a fellow crewmember, let’s consider the options to reach a resolution:

Contact Base/Performance Management or Human Resources/HR:

This option is easy to begin with, however take a moment to understand what happens next when you choose this option.  Once management receives a report, they are obligated to follow through with an investigation.  This may include a series of interviews with crew members and could result in disciplinary action.  The challenge with this option is that once management is aware, there is no turning back.  Take time to consider if enduring an investigation and/or facing discipline for another and possibly yourself is the desired outcome.  Please consider whether there is a way to resolve the issue that doesn’t involve permanently impacting an FA’s personnel file.

File an ASAP Report (Compliance and/or Safety Concern)

This option is perfect for reporting possible safety and compliance issues that cause a disagreement.  The Aviation Action Safety Program (ASAP) Event Review Committee (ERC) includes AFA, Alaska (AS) management and the FAA. The ERC evaluates reports that are  scrubbed of all identifying features so the issue is considered, not the individual who caused it.  This provides a fair and discipline-free option to resolve an issue without involving a performance investigation.  Keep in mind that the ASAP program has exceptions for reports involving alcohol and intentional disregard for policy and procedure.  Please review the ASAP webpage for more details.

EAP Professional Standards (Our Favorite!)

Professional Standards (PS) is a division of the AFA Employee Assistance Program (EAP) committee.  Committee representatives are specially trained in mediation and have many options available to offer Flight Attendants that find themselves in a conflict with another FA. The beauty of this program is that it does not involve AS management at all.  It is completely confidential and avoids the stressful investigation process that would be the result from contacting management alone.  Keep in mind, once management is involved, EAP/PS cannot step in to help.  Therefore your Council 35 officers strongly recommend that FAs consider Professional Standards first, before any other option.  Any Flight Attendant who has endured an investigation due to being “turned in” by another FA would agree that avoiding management’s involvement is always a better option.

To contact SFO EAP Professional Standards, please reach out to sfo.eap@afaalaska.org for a consultation.

Scheduling Quick Links

by Virginia Fritz, VP Elect and Scheduling Chair

Pre-cancellations

Have a precancellation and don’t know what options you have? Please review the flow chart on our webpage to see which scenario fits your specific situation.\

IROPs

On a trip and experiencing an IROP situation? Save the link to the AFA Scheduling IROPs guide to understand pay and scheduling options for each scenario.

Fly Now, Grieve Later

Keep in mind that there will be times when there may not be time to evaluate the legalities of a situation you encounter. You may need to fly the trip and open a ticket for review after the fact.  Your SFO Scheduling Committee can help you through the resolution process if an issue is not able to be resolved at the time it occurs.  

More questions? Contact sfo.scheduling@afalaska.org.

New Council 35 Committee Openings:

Government Affairs Committee Chair

The Government Affairs (GA) committee promotes the AFA-CWA agenda by supporting legislative efforts that benefit our members or lobbying to discourage laws that will negatively impact members.  What can be achieved in legislation takes away the need for negotiation in our contracts.  If you have an interest in government issues, please visit the GA webpage on the AFA Alaska website. Submit your letter of interest to SFO@afaalaska.org for consideration. 

Mobilization Committee Chair

Council 35 is looking to fill the chair position for upcoming Section 6 negotiations.  The chairs from each base will compose the committee with the goal to help motivate and provide assistance to members during the negotiations process.  If you are passionate about improvements to our contract and understand the power of solidarity, please apply!  Submit your letter of interest to SFO@afaalaska.org for consideration.  For more information, please see the recent MEC communication announcing the role.

Interested in another committee position?  Please review the duties and responsibilities on the AFA Alaska Committee website.  Please submit your letter of interest to SFO@afaalaska.org for consideration.

Complimentary In These Times for AFA-CWA Members

Provided by AFA International
Each year, In These Times magazine makes a limited number of subscriptions available to valued readers – for free. This year, they’ve invited AFA-CWA members to take part. In These Times is an award-winning, monthly magazine that has covered movements for social and economic justice since 1976. With over 40 years of chronicling and informing the labor movement, they report from the perspective of workers, not the bosses. There’s no payment or credit card info required, and no strings attached. The only catch is that there is a limited number of free subscriptions available, so take advantage of this and sign up now!  To claim your free subscription, visit the In These Times website.

SFO KCM New Location

Effective May 12, 2022 TSA relocated the KCM entrance for SFO Terminal 2. It has been relocated to the C-gate check point (near Green Beans Coffee) where you will find a dedicated KCM crew line. This check point is open from 0400-0030 daily.

Got a question?

Contact information for Council 35 committee members can be found on our website.  You can also open an online support ticket and the appropriate rep will respond.

In solidarity,

Council 35 Officers:

Melissa Osborne, President
Virginia Fritz, Vice-President Elect
James Ikehara, Secretary
Brad Young, Council Representative

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Council 35 News – January 2022

Important Dates

  • Jan 31:Temporary NavBlue Outage at 06:00 PST for 2 Hours for Programming Update
  • Feb 5-9: PBS Base Sits SFO Village
  • Feb 10: ACT CBT Due

SFO Employee COVID Testing

Information provided by FlySFO

As a result of new CA State legislation, one of SFO’s COVID-19 testing sites will now accept insurance (including Kaiser) and has set up a dedicated Employee Testing portal for all Airport workers. Links to the portal for employee registration at this site offering molecular testing is below. Advance registration is required via the Employee Portal. Employees who are symptomatic or are known to be in close contact with someone who has tested positive for COVID-19 should use Worksite Labs if possible.

Location: Adjacent to the Long-Term Parking Lot and Cell Phone Waiting Lot by San Bruno Avenue

Testing Offered: Drive-Thru Only, RT-PCR with results in 12 or 24 hours

Employee Testing Hours: Daily 0700-1900 

Note: Operating hours and location are subject to change. 


Sunsetting of NavBlue Classbid After the March 5-12, 2002 Bid Period

by Virginia Fritz, Scheduling Committee Chair

NavBlue is sunsetting the old Classbid interface and FAs will need to use the updated WebApp interface for the March 5-12 bid period. Base Sits for SFO are scheduled on the dates below, and will be held in the SFO Village.  

  • Feb 5th 0900-1700
  • Feb 6th 1000-1800
  • Feb 7th 0700-1800
  • Feb 8th 0700-1700
  • Feb 9th 0900-1700 

Representatives from our Scheduling, Benefits, and Reserve committees will be on hand to assist and answer any questions. If you are unable to attend any of these sessions, please contact pbs.qa@alaskaair.com for assistance. WebApp virtual training dates are expected to be announced next month.

To get the most out of your time with a trainer at a Base Sit, you should have some familiarity with WebApp. If you have not already done so, please review the links below.  We strongly suggest beginning with the WebApp Tutorial.

Pairing Update for March 2022

by Virginia Fritz, Scheduling Committee Chair, PBS Subcommittee Member

The company has been trying to find ways to mitigate their operational risk of cancellations due to crew staffing shortages. They have found that the average sick call on a 4 day can take 2 or 3 reserve flight attendants to staff because of reserve legalities and days-on availability. This has led the company to significantly reduce 4 days in all bases for March. 

We have let crew planning know that we are very unhappy with this as it relates to the SFO base, and stressed that the quality of pairings is an issue, not quantity. If you have any feedback please reach out to sfo.scheduling@afaalaska.org so that we can relay any feedback to management.

Many in our base rely on longer trips. There are some tips to try and create your own longer pairings should you want to attempt it. You can attach one trip to another by adding a base turn (JCBA 8.T) to the beginning or end of another trip. A base turn isn’t necessarily a ‘turn’ but is “two (2) sequences combined in the same duty period that contain no less than one hour and forty-five minutes (1:45) block-to-block between the last flight of the previous sequence and the first flight of the subsequent sequence. The scheduled ‘base turn duty period’ cannot exceed fourteen (14) hours on duty according to CFRs.” Additionally, some trips have a SIP (JCBA 12.G),(a Sequence Interruption Point [SIP] will be any arrival of the aircraft at the Sequence Home Domicile). You can pick up a trip out of open time that in its entirety may not be legal to add, but with a SIP in base could create a legal combination. With many of the pairings we have, these tools may not always be applicable but we wanted to make sure that this information was available to you should you want and be able to use it.

Inflight Service Committee (ISC) Reminders

by Raymond Ramirez, ISC Chair

Create Success

Please help your fellow crew members by returning items to their originally catered galley positions.

Current Substitutions

Canned OJ replaces boxes-please pour.  SEA will cater Fruit & Cheese with 2 slices each of cheddar and Beechers due to a shortage of Brie cheese.          

F/A Feedback

Your comments have brought back mixer drawers to the FC beverage cart–coming March 02.  Current focus: carafes and lids are missing on many flights so please use B2B to report. THANK YOU!

Service

Feb 07, will see the reinstatement of many service items.  This service increase will be monitored and adjusted as necessary in partnership with AFA leadership.  Please reach out to your AFA SFO Inflight Service Committee, Raymond Ramirez (chair), Matt Voges and Renee Waggener with your service comments. 

Grievance Summary 2021

The following chart summarizes grievances filed for SFO for the year 2021.  This does not represent all of the performance meetings (investigations) that occurred and mitigated disciplines from Grievance Reps with management.  These numbers strictly represent grievances filed after discipline had been issued.  Of grievances filed, 3 of them were mitigated through the grievance process which resulted in either disciplines reduced and/or dropped.

ViolationCases% Total
Appearance of Sleeping12%
Intentional Flying with COVID12%
Breaking Quarantine/Insubordination12%
Lost IMD12%
Mask Non-compliance12%
Comping Non-Revs12%
Theft from Aircraft12%
Uniform12%
Last Chance Agreement12%
12+ Points12%
Reserve Out of Base24%
Late to Plane/Delay/Missing Required Item611%
CBT Missed Deadline1426%
Commuter Policy2139%
Total Grievances54100%

Calling in Sick and Wellness Calls

As everyone knows, thanks to the many reminders from management, sick leave usage is at an all time high.  Considering there’s a world-wide pandemic occurring this is not surprising.  One way management has taken steps to attempt to curb sick leave usage is to carefully monitor sick calls.  Many of the “suspect” cases are brought to the performance team for investigation from Crew Scheduling.  When an FA calls in sick and offers more information than what is needed, this often will trigger a “red flag” and get passed along for an investigation.  Best practice is to say only what is necessary to crew scheduling when calling in to report an absence.  “Hi this is FA (name)  Peoplesoft number (1234567) calling in sick for (trip number or reserve day).”  Nothing more is needed.  If schedulers are asking for more information, you are not required to divulge any health information.  

The same guidance is also true for Wellness calls.  Management has a process in place to follow up with Flight Attendants when they reach certain absence point levels.  Normally each discipline level triggers a wellness call and/or email from base supervisors. Wellness calls with management do not require a response, however it is recommended that the FA provide a confirmation of the message.  In recent investigations with FAs with high point levels, one of the questions from the performance supervisor is “did you receive the wellness calls from base leadership?  And did you respond?”  Best practice would be to respond via email only to any wellness calls and/or emails to avoid having a conversation with management without Union representation.

Member Question: How to use sick family

Flight Attendants can use sick leave to tend to a serious or emergency health condition of a family member.  If you report sick for a qualified family member and do not have enough sick leave to cover the entire sequence or reserve day(s), the absence(s) will be converted to a Management Drop and attendance points will be assessed at a half-point per day. To see your sick leave balance log into Rainmaker for the most current balance. If you need time away from work to care for a sick family member and you do not have sufficient sick leave available, contact an Inflight Supervisor to request a Management Drop. For more information please review Bulletin 2021-0059.

Membership Links for Payment or Personal Contact Updates

by James Ikehara, Secretary and Membership Committee Chair

If you are coming back from a leave of absence and need to catch up on dues payments, this link will take you directly to AFA’s Membership Services website to schedule an on-line payment. Should you need to update your personal contact information (e.g., address, phone number, email, etc.), use this link.

Fly safe and stay healthy!

Melissa, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

[L-VX] Introducing Your MEC Scheduling Committee Vice Chairperson – Legacy Virgin America

This message is for pre-merger Virgin America Flight Attendants

Your Council 18 and 35 Presidents as well as other members of your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Scheduling Committee Vice Chairperson—Legacy Virgin America position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough deliberation, SFO-based Flight Attendant Bianca Dew has been appointed to the position.

About Bianca

Bianca began her position with Virgin America in 2015 as an SFO-based Inflight Teammate, which is also where she is currently based. After working on the line for some time Bianca upgraded to the role of an Inflight Team Lead, then proceeded to gain some more working knowledge as a Flight Attendant before upgrading to an Air Transportation Supervisor. Prior to coming to Virgin America, Bianca earned her AA in Behavioral Science and a BS in Kinesiology. Her previous role before becoming a flight attendant, was in finance as a mortgage loan specialist/banker. Bianca currently resides in Washington and in her free time she enjoys hiking, reading, a variety of outdoor activities, and traveling.

About The Position

The MEC Scheduling Committee Vice Chairperson – Legacy Virgin America works under the umbrella of the MEC Scheduling Committee and is responsible for working with management to advocate for Flight Attendant interests in all matter pertaining to Legacy Virgin America Flight Attendant schedules.  Additional information about the position can be found by clicking here.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

AFA Issue Reporting and Resolution

Last year, your AFA Alaska Master Executive Council (MEC) introduced the AFA Alaska online support center.  The system is designed for you to document and report scheduling and reserve concerns, situations where you might be facing discipline, potential contractual grievances, and any other issue where you might need AFA support.  The system also allows AFA representatives to better track issues that are occurring, identify trends, and address and resolve issues with management.

You can access the system using the following link:

Click here to access the AFA Alaska Online Support Center

Reporting New Issues

You can report a new issue in the system by opening a ticket, just follow these steps:

  1. Visit http://support.afaalaska.org/
  2. Click the blue “Open a New Ticket” button
  3. Fill in your personal information (including a non-company email address)
  4. Select the help topic that relates to the issue
  5. Fill in the issue-specific information and provide details

From this screen, you’ll also be able to attach pictures, PDF files, screenshots, and other information that will help your AFA representatives to have more information available about the issue.

Once you’ve opened a ticket, you’ll receive a confirmation email and with a ticket number.  Behind the scenes, your ticket will be assigned to an AFA representative who will assist you with the issue.

What Happens Next

The AFA representative assigned to your case will work with management to determine a resolution.  If management agrees, then the representative will contact you and advise you of the resolution.  If AFA and management do not agree, the AFA representative might escalate the issue.

What are SRB and ADR?

When the AFA representative assigned to your case and management are unable to come to a mutually acceptable resolution, the AFA representative might escalate the issue to Scheduling Review Board (SRB) if the issue is related to scheduling or Alternative Dispute Resolution (ADR) for all other issues.

SRB and ADR meetings are typically held every other week. Issues can sometimes take a few months to resolve based on the work and discussion involved between management and AFA. If an issue gets resolved in SRB/ADR, the AFA representative assigned to your case will contact  you and advise you of the outcome.

Grievances

If there is no resolution in SRB or ADR and there is a contractual violation, AFA will file a grievance.  Contractual grievances must go through the grievance procedures as outlined in section 19 of the Flight Attendant Contract.  If the grievance is not resolved there, it may be escalated to the System Board of Adjustment, where the case would be heard before a neutral arbitrator.  Information about the System Board of Adjustment can be found in section 20 of the Flight Attendant Contract.

Checking on Open Issues 

With your ticket number, you can track the status of the ticket online, add additional information and attachments for your AFA representative to have available.  To check on your ticket:

  1. Visit http://support.afaalaska.org
  2. Click the green “Check Ticket Status” button
  3. Enter your email address and ticket number
  4. Click the “View Ticket” button

As always, the more information and evidence you attach to the ticket (i.e., screenshots, emails, etc.), the better your AFA representatives can assist you.

Questions?

If you have questions about reporting issues to AFA or how issues get resolved, please contact your Local Grievance Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

[L-AS] JCTE Contractual 48/7 and Out of Base Waivers

This message is for pre-merger Alaska Airlines Flight Attendants

AFA was advised that JCTE will be receiving an update on the evening of May 8, 2018, that will include the contractual 48/7 waiver (Section 8.L) and out of base warnings that previously existed in eMaestro.  It is important to remember when picking up or trading, you may be required to waive or accept provisions.  If you waive a provision when processing a direct trade, you will also be waiving the contractual protections for the Flight Attendant receiving the trip.   Prior to processing a trade, it is important that you discuss any contractual waivers with the Flight Attendant who will be receiving the trip and determine whether s/he agrees to any contractual waivers.  If you choose to accept the waivers when processing a trade, this acceptance will be noted in the system and pay protection and/or rest requirements may not apply.  Refer to Section 8.N of the CBA for waiver of contractual rest.

If you have any questions about JCTE contractual waivers, please contact your Local Scheduling Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

Election Notice: Alaska + Hawaiian MEC Officer Elections

The term of office for our current Alaska + Hawaiian Master Executive Council (MEC) Officers will conclude on December 31, 2025. The voting members of the MEC (LEC Presidents) will elect new MEC Officers at the November Regular MEC meeting. This communication serves as notice of the election in accordance with the MEC Policy and Procedure Manual. […]

SEA Domicile Negotiations – September 2025 Update #2

This message is for pre-merger Hawaiian Flight Attendants Negotiations Update Our SEA Domicile Negotiating Committee met with the company on September 11 to review their response to our September 5 proposal.  We feel that it is important to acknowledge the challenges within our company as Alaska management is struggling to understand our Collective Bargaining Agreement […]

Reserve Committee Meeting Recap – 3rd Quarter 2025

This message is for pre-merger Alaska Flight Attendants On Thursday, September 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present […]

Celebrating Hispanic-Latinx Heritage Month

September 15 marks the start of Hispanic-Latinx Heritage Month in the United States, a vibrant celebration dedicated to honoring the rich contributions and diverse cultures of Hispanic-Latinx Americans. Spanning a full month, this observance—also known as National Hispanic Heritage Month—has its roots in Hispanic Heritage Week, which was established by legislation signed into law by […]

Hotel Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary […]

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