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        You are here: Home / Archives for sick leave abuse

        Council 35 News – March 2022

        April 8, 2022 13:37


        Important Dates

        . March 31: KCM Barcode Requirement Begins-Today!
        . April 1: Q1 CBT Due Tomorrow!
        . April 10: AFA Scholarship Application Due
        . April 27: Council 35 Officer Elections Polls Open
        . April 30:
         CWA Scholarship Application Due
        . May 10: CA Membership Meeting


        CA Membership Meeting

        Hosted by Councils 35, 18 and 15

        The next membership meeting for Council 35 members will be Tuesday, May 10, 2022 at 1100 via Zoom. The purpose will be to discuss the upcoming AFA-CWA Annual Board of Directors Meeting.  This meeting will be a combined council meeting and open to all Council 35 (SFO), 18 (LAX) and 15 (SAN) members in good standing (up-to-date on dues).  Deadline to submit agenda items is 5/6/22.  To attend, please register here.

        Officer Election Coming Soon!

        It’s election time for SFO and members will have the opportunity to exercise their right to vote for Council 35 officers.  All Council 35 voting instructions and guidelines can be found on the AFA Elections Page. The AFA-CWA Membership Services Department handles all voter questions and issues new activation codes if ballots are misplaced or never received.  The Ballot Help Line is staffed Monday through Friday from 9:30 AM to 5:00 PM Eastern time.  If you have a question or need a new 16-digit activation code, you may contact the Ballot Help Line at 800-424-2401, then press 1 and dial extension 706.

        Council 35 Election Dates

        . Ballots Mailed:  4/27/22
        . Polls Open:  5/5/22
        . Polls Close/Results:  5/26/22, 1200 PST
        . Term Date Start:  7/1/22
        . Term Date End:  6/30/25

        Trending Discipline

        Information provided by the Grievance Committee

        The SFO Grievance Committee has experienced a busy first quarter!  We’ve seen a record number of terminations and suspensions in such a short period of time. Here’s a brief summary of our most recent cases:

        Sick Leave Abuse

        Sick leave abuse meetings are still trending high on our list.   During a recent meeting with management the investigation process was discussed.  Your Council 35 Grievance committee would like members to be aware of the steps management takes whenever an F/A calls in sick.  Every sick leave call that is recorded in a day will be investigated by base supervisors and managers the following day.  How deep the “look” goes is dependent on the Flight Attendant’s history, or information that may be discovered through social media or conversation between management and the F/A.  Every absence is reported in a log that management keeps to track trends.  Depending on how many entries an F/A has in the log, or if the supervisor is aware of any other information will determine whether the log entry is enough or if more needs to be discovered.  Some of the Flight Attendants history may be viewed at this point:

        • Leave status
        • Employee travel with a special focus on the following:
        • Social media accounts
        • Line management: attempted drops with comments and/or money on trade requests
        • Previous years absences on same days

        This is by no means an exhaustive list, but a sample of F/A activity that can be seen by management.  In the event that this search indicates abuse, the Flight Attendant will be asked to attend a performance meeting to answer to the pattern discovered.  If the performance supervisor confirms the suspected abuse, the F/A is discharged on first offense.  As a reminder, our contract provides Flight Attendants with the benefit of paid sick leave to care for ourselves and loved ones when ill.  It is a conditional benefit and is only to be used for the purpose of treating an illness.  Flight Attendants that use the benefit in any other way are considered to have committed timecard fraud.  In the event abuse is suspected, the burden of proof is on the F/A who needs to prove to the company that they used the benefit appropriately.


        Job Abandonment/Points

        Sadly we are witnessing a large amount of Job Abandonment cases.  Many of these cases are Flight Attendants that run out of leave options and stop contacting the company about the status of their leaves.  Additionally a record number of terminations have been occurring due to points at high levels.

        Personal Conduct

        Personal Conduct can include a variety of violations.  Recent ones have included violation of company directed quarantine, crewmember disputes, and layover incidents.

        Commuter Violations

        This continues to be the number one violation.  The most common reason for a commuter violation is dropping a deadhead and commuting to/from another base.  Also we’ve seen many accidental listings, where the F/A lists as D8Y rather than E1Y for travel.

        Scholarship Opportunities

        Provided by AFA International

        AFA Scholarship

        For eligibility guidelines, information and application, please visit the AFA-CWA website.
        Applications must be postmarked by April 10, and sent to the following address:

        AFA Scholarship Fund

        P.O. Box 56

        Hartwood, VA 22471-0056

        CWA Joe Beirne Scholarship

        The Joe Beirne Scholarship offered by CWA is available to AFA Members and dependents. The deadline for applications is April 30.   For more information please visit the CWA website.

        Barcode Required for KCM Checkpoints

        Provided by AFA International

        Effective today March 31, 2022, the Transportation Security Administration (TSA) will require the Known Crewmember (KCM) Program eligible crewmembers to scan a KCM-issued barcode card when utilizing a KCM access point. Crewmembers will no longer be permitted to manually enter their KCM data.

        Crewmembers who do not have a KCM barcode card, have a worn/unreadable barcode card, or have not completed the registration process will be referred to the passenger screening checkpoint for entry into the airport sterile area. If a crewmember does not present an active KCM barcode card and is referred for screening, then they must follow the TSO’s instructions and complete the screening process at the passenger screening checkpoint. Failure to submit to screening at the passenger screening checkpoint (e.g., using a SIDA badge to avoid screening), is considered circumvention of screening and TSA may take enforcement action in accordance with the KCM Disqualification Protocols (KCMDP). Crewmembers may request a new or replacement KCM barcode card from their airline management. For more information, please refer to the article on the AFA-CWA website.

        SFO Employee COVID Vaccines

        Information provided by FlySFO

        Flight Attendants looking for a vaccine location, SFO Airport has convenient options. Please visit the SFO website for more information:
        Vaccinations at SFO | San Francisco International Airport

        AFA Membership Links for Payment or Personal Contact Updates 

        by James Ikehara, Secretary and Membership Committee Chair

        If you are coming back from an LOA and need to catch up on dues payments, this link will take you directly to AFA’s Membership Services website to schedule an on-line payment. Should you need to update your personal contact information (e.g., address, phone number, email, etc.), use this link

        Got a question?

        Contact information for Council 35 committee members can be found on our website.  You can also open an online support ticket and the appropriate rep will respond.

        In solidarity,

        Melissa, James and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: college scholarships, Council 35, election, elections, Membership meeting, Newsletter, points, scholarships, sick leave abuse, trends

        Council 35 News – January 2022

        January 31, 2022 11:45


        Important Dates

        • Jan 31:Temporary NavBlue Outage at 06:00 PST for 2 Hours for Programming Update
        • Feb 5-9: PBS Base Sits SFO Village
        • Feb 10: ACT CBT Due

        SFO Employee COVID Testing

        Information provided by FlySFO

        As a result of new CA State legislation, one of SFO’s COVID-19 testing sites will now accept insurance (including Kaiser) and has set up a dedicated Employee Testing portal for all Airport workers. Links to the portal for employee registration at this site offering molecular testing is below. Advance registration is required via the Employee Portal. Employees who are symptomatic or are known to be in close contact with someone who has tested positive for COVID-19 should use Worksite Labs if possible.

        Location: Adjacent to the Long-Term Parking Lot and Cell Phone Waiting Lot by San Bruno Avenue

        Testing Offered: Drive-Thru Only, RT-PCR with results in 12 or 24 hours

        Employee Testing Hours: Daily 0700-1900 

        Note: Operating hours and location are subject to change. 


        Sunsetting of NavBlue Classbid After the March 5-12, 2002 Bid Period

        by Virginia Fritz, Scheduling Committee Chair

        NavBlue is sunsetting the old Classbid interface and FAs will need to use the updated WebApp interface for the March 5-12 bid period. Base Sits for SFO are scheduled on the dates below, and will be held in the SFO Village.  

        • Feb 5th 0900-1700
        • Feb 6th 1000-1800
        • Feb 7th 0700-1800
        • Feb 8th 0700-1700
        • Feb 9th 0900-1700 

        Representatives from our Scheduling, Benefits, and Reserve committees will be on hand to assist and answer any questions. If you are unable to attend any of these sessions, please contact pbs.qa@alaskaair.com for assistance. WebApp virtual training dates are expected to be announced next month.

        To get the most out of your time with a trainer at a Base Sit, you should have some familiarity with WebApp. If you have not already done so, please review the links below.  We strongly suggest beginning with the WebApp Tutorial.

        •  WebApp Tutorial Video
        •  WebApp Program Guide
        •  WebApp Quick Reference
        •  Basic Line Bidding Video
        •  Basic Reserve Bidding Video 
        •  Additional WebApp Videos

        Pairing Update for March 2022

        by Virginia Fritz, Scheduling Committee Chair, PBS Subcommittee Member

        The company has been trying to find ways to mitigate their operational risk of cancellations due to crew staffing shortages. They have found that the average sick call on a 4 day can take 2 or 3 reserve flight attendants to staff because of reserve legalities and days-on availability. This has led the company to significantly reduce 4 days in all bases for March. 

        We have let crew planning know that we are very unhappy with this as it relates to the SFO base, and stressed that the quality of pairings is an issue, not quantity. If you have any feedback please reach out to sfo.scheduling@afaalaska.org so that we can relay any feedback to management.

        Many in our base rely on longer trips. There are some tips to try and create your own longer pairings should you want to attempt it. You can attach one trip to another by adding a base turn (JCBA 8.T) to the beginning or end of another trip. A base turn isn’t necessarily a ‘turn’ but is “two (2) sequences combined in the same duty period that contain no less than one hour and forty-five minutes (1:45) block-to-block between the last flight of the previous sequence and the first flight of the subsequent sequence. The scheduled ‘base turn duty period’ cannot exceed fourteen (14) hours on duty according to CFRs.” Additionally, some trips have a SIP (JCBA 12.G),(a Sequence Interruption Point [SIP] will be any arrival of the aircraft at the Sequence Home Domicile). You can pick up a trip out of open time that in its entirety may not be legal to add, but with a SIP in base could create a legal combination. With many of the pairings we have, these tools may not always be applicable but we wanted to make sure that this information was available to you should you want and be able to use it.

        Inflight Service Committee (ISC) Reminders

        by Raymond Ramirez, ISC Chair

        Create Success

        Please help your fellow crew members by returning items to their originally catered galley positions.

        Current Substitutions

        Canned OJ replaces boxes-please pour.  SEA will cater Fruit & Cheese with 2 slices each of cheddar and Beechers due to a shortage of Brie cheese.          

        F/A Feedback

        Your comments have brought back mixer drawers to the FC beverage cart–coming March 02.  Current focus: carafes and lids are missing on many flights so please use B2B to report. THANK YOU!

        Service

        Feb 07, will see the reinstatement of many service items.  This service increase will be monitored and adjusted as necessary in partnership with AFA leadership.  Please reach out to your AFA SFO Inflight Service Committee, Raymond Ramirez (chair), Matt Voges and Renee Waggener with your service comments. 

        Grievance Summary 2021

        The following chart summarizes grievances filed for SFO for the year 2021.  This does not represent all of the performance meetings (investigations) that occurred and mitigated disciplines from Grievance Reps with management.  These numbers strictly represent grievances filed after discipline had been issued.  Of grievances filed, 3 of them were mitigated through the grievance process which resulted in either disciplines reduced and/or dropped.

        ViolationCases% Total
        Appearance of Sleeping12%
        Intentional Flying with COVID12%
        Breaking Quarantine/Insubordination12%
        Lost IMD12%
        Mask Non-compliance12%
        Comping Non-Revs12%
        Theft from Aircraft12%
        Uniform12%
        Last Chance Agreement12%
        12+ Points12%
        Reserve Out of Base24%
        Late to Plane/Delay/Missing Required Item611%
        CBT Missed Deadline1426%
        Commuter Policy2139%
        Total Grievances54100%

        Calling in Sick and Wellness Calls

        As everyone knows, thanks to the many reminders from management, sick leave usage is at an all time high.  Considering there’s a world-wide pandemic occurring this is not surprising.  One way management has taken steps to attempt to curb sick leave usage is to carefully monitor sick calls.  Many of the “suspect” cases are brought to the performance team for investigation from Crew Scheduling.  When an FA calls in sick and offers more information than what is needed, this often will trigger a “red flag” and get passed along for an investigation.  Best practice is to say only what is necessary to crew scheduling when calling in to report an absence.  “Hi this is FA (name)  Peoplesoft number (1234567) calling in sick for (trip number or reserve day).”  Nothing more is needed.  If schedulers are asking for more information, you are not required to divulge any health information.  

        The same guidance is also true for Wellness calls.  Management has a process in place to follow up with Flight Attendants when they reach certain absence point levels.  Normally each discipline level triggers a wellness call and/or email from base supervisors. Wellness calls with management do not require a response, however it is recommended that the FA provide a confirmation of the message.  In recent investigations with FAs with high point levels, one of the questions from the performance supervisor is “did you receive the wellness calls from base leadership?  And did you respond?”  Best practice would be to respond via email only to any wellness calls and/or emails to avoid having a conversation with management without Union representation.

        Member Question: How to use sick family

        Flight Attendants can use sick leave to tend to a serious or emergency health condition of a family member.  If you report sick for a qualified family member and do not have enough sick leave to cover the entire sequence or reserve day(s), the absence(s) will be converted to a Management Drop and attendance points will be assessed at a half-point per day. To see your sick leave balance log into Rainmaker for the most current balance. If you need time away from work to care for a sick family member and you do not have sufficient sick leave available, contact an Inflight Supervisor to request a Management Drop. For more information please review Bulletin 2021-0059.

        Membership Links for Payment or Personal Contact Updates

        by James Ikehara, Secretary and Membership Committee Chair

        If you are coming back from a leave of absence and need to catch up on dues payments, this link will take you directly to AFA’s Membership Services website to schedule an on-line payment. Should you need to update your personal contact information (e.g., address, phone number, email, etc.), use this link.

        Fly safe and stay healthy!

        Melissa, James and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: bidding, COVID, COVID-19, grievance, Grievance Committee, New Members, Newsletter, Scheduling Committee, sick leave, sick leave abuse

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

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