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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Safety Concerns with the Reconfigured Airbus “Aura” Cabins

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The AFA Air, Safety, Health and Security Committee (ASHSC) has brought forward a member’s safety concerns regarding the interior aft assist handles at the L1 and R1 exit doors on the reconfigured Alaska (“Aura”) Airbus 319, 320 and 321. AFA is also reviewing the placement of seats with relation to the L2 and R2 mid-cabin exits and the potential for those seats to interfere with the expeditious activation of the exits and to impede egress in an emergency evacuation. To keep this communication shorter, we will focus on the L1 and R1 aft assist handles but be assured that AFA is working both issues.

What are the concerns?

The reconfigured Aura bulkheads that are immediately aft of L1 and R1 (separating 1AC from the forward jumpseats on aircraft left and 1DF and the forward galley on aircraft right) have been relocated farther forward than the bulkheads on Legacy Virgin America (“Red”) aircraft.

Why is this a concern?

The bulkheads are now very close to the aft assist handles, effectively rendering the handles unusable.

This is significant because many if not most Flight Attendants cannot maintain a grip on the forward assist handle while simultaneously pulling the inflation handle at the exit. In such circumstances, Flight Attendants have been trained to ‘monkey’ over to the aft assist handle in order to maintain a protected position while pulling the inflation handle. The Flight Attendant is then supposed to ‘monkey’ back over to the forward assist handle prior to commanding abled bodied persons (ABPs) to initiate the evacuation. If a Flight Attendant cannot use the aft assist handle, it is more likely the FA will be pushed out of the aircraft while pulling the inflation handle. This situation unnecessarily increases the likelihood and potential severity of Flight Attendant injury during an emergency evacuation.

What is being done?

Management’s response

Once management was alerted to the issues by AFA, it has been very responsive. On Wednesday, March 6, management and AFA conducted a joint site visit to an Aura A320 during the aircraft’s turn time in Seattle in order to better understand AFA’s concerns. Management posted the following alert on the Inflight webpage later that evening:

AFA has brought forward concerns to Inflight management that the new Aura retrofit interior on A320 and A321 aircraft have a narrow space between the bulkhead wall and the aft assist handle at the L1/R1 exits.

Although the Aura retrofit interior is FAA approved, we are currently working with Maintenance & Engineering and the vendor who installed the interior to determine improved functionality. In the next several days, management will be holding cross-divisional meetings to explore alternate options.

We want you to be safe. Our advice is if you cannot use the aft assist handle, secure yourself by any means necessary to ensure you are protected. We will continue to provide updates as they become available.

Management conducted a follow-up safety risk management (SRM) assessment on the issues earlier today (March 8, 2019). In the SRM meeting, management pledged to actively explore long-term solutions to the concerns. More meetings are scheduled next week.

AFA’s response

Besides AFA bringing the issue to management’s attention over the past week, the Master Executive Council (MEC) filed two contractual grievances yesterday:

  • Grievance 36-99-2-40-19 Violation of Section 25.B Failure to Provide a Safe and Healthy Workplace alleges that management failed to provide a safe and healthy workplace when it installed new bulkheads on the retrofitted Airbus (“Aura”) aircraft that effectively renders the aft assist handles near doors L1/R1 as unusable and unnecessarily increases the likelihood and potential severity of Flight Attendant injury during an emergency evacuation.
  • Grievance 36-99-2-41-19 Violation of Section 25.D.2 Failing to Notify MEC President and ASHSC of Reconfiguration or Re-design Prior to Final Decision alleges that management failed to notify the MEC President of a decision to reconfigure or re-design the interior of the Airbus aircraft and to discuss with the ASHSC the parties’ interests and concerns for inflight safety prior to making a final decision on the reconfiguration/re-design.

AFA ASHSC representatives participated in the SRM meeting earlier today, and AFA will continue to actively interface with management on these issues until long-term solutions to our concerns have been implemented.

In the meantime, AFA recommends that Flight Attendants submit a confidential Aviation Safety Action Program (ASAP) report in order to document their safety concerns. These confidential reports are tracked and actioned upon by the FAA, the Company and AFA.

Be assured your safety is of paramount importance to us and stay tuned for further developments!

In Solidarity

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams; MEC Air Safety Health and Security (ASHSC) Committee Chairperson Seth Heiple and ASHSC Vice Chairperson-Aviation Safety Action Program (ASAP) Brad Young

Update: Outside Employment Request Form

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AFA is pleased to report that management has announced it is “pushing pause” on the revised Outside Employment Request Form and policy until management can “thoughtfully review the concerns brought forward.” Inflight management notes that it received “significant feedback” from Flight Attendants and AFA leaders on the revised form and policy. This information was formally disclosed in an email from management to the Master Executive Council (MEC) and it was posted as an alert on the Inflight webpage.

The MEC applauds management’s responsiveness on this issue and its decision to reconsider the policy in the short term. The alert states that “More information will be forthcoming,” so be assured AFA will actively monitor any additional developments and remains committed to protecting your privacy and ensuring contractual compliance.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

Outside Employment Request Form

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Management just released a new requirement that Flight Attendants who are being compensated for outside employment must fill out an outside employment request form. This must be done within 30 days of the publication of Bulletin Bundle 2019-0027, which occurred on February 28, 2019. This new requirement is regardless of whether or not the outside employment is a conflict of interest to the Company. Many AFA members have raised concerns that the form is an invasion of privacy and violates the contract. Although management has an arguable right to ensure an employee’s outside employment does not create a conflict of interest for the Company, the Master Executive Council (MEC) believes the form goes too far.

The MEC has formally expressed our concerns and objections to management. Management has been responsive and active conversations continue between AFA and Inflight, Labor Relations, People and Legal departments. Realistically, an understanding or resolution will not occur before next week. In the meantime, the MEC recommends that affected Flight Attendants should hold off on filling out the form until you hear an update from us. If you have already filled out the form, that is okay.

Be assured that AFA is committed to protecting your privacy and ensuring contractual compliance. Stay tuned for more soon!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

Introducing Your SFO Co-Terminal Special Negotiating Committee

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Your Master Executive Council (MEC) conducted interviews last week for three Special Negotiating Committee (SNC) Member positions related to negotiation of a possible San Francisco co-terminal agreement. The MEC thanks the candidates for demonstrating their willingness to represent our Flight Attendants.

After thorough deliberation, the voting members of your MEC, consisting of the six directly-elected LEC presidents, have appointed Virginia Fritz, Justin Wetherell and Ashley Toles to the positions.

About the SNC Members

Virginia Fritz

Virginia became a Flight Attendant with Virgin America in 2015, and she has been the Local Scheduling Committee Chairperson for AFA Council 35 in San Francisco since August 2018.  She has supported Legacy Virgin America Flight Attendants during the transition to the JCBA by training Flight Attendants on NAVBLUE and Crew Access. Virginia is a former resident of the Bay Area and currently commutes to SFO.

Justin Wetherell

Justin Wetherell currently serves as Local Scheduling Committee Chairperson for AFA Council 30 in Anchorage, a role he began in January 2017.  He has also been an inflight instructor since April 2017.  Previously, Justin served as Local Communications Committee Chairperson in Anchorage and a member of the Inflight Service Committee. Justin has been Anchorage-based since he was hired in July 2015. Prior to being hired at Alaska, he was an Anchorage-based Flight Attendant for Horizon Air. In his spare time, Justin volunteers at local schools to share his joy for aviation.

Ashley Toles

Ashley became a Flight Attendant with Virgin America in 2015 and has been at the SFO base ever since then. Ashley completed her undergraduate education at University of California, Santa Barbara and earned a bachelor’s degree in English with a concentration in Early Modern British Literature. She went on to earn her Juris Doctor degree from University of California, Hastings College of the Law. Ashley is a licensed attorney and enjoys doing pro bono work for those who would not otherwise be able to afford legal representation.

About the SNC Chief Negotiator

AFA Senior Staff Attorney Kimberley Chaput

Kimberley Chaput has been an AFA attorney and negotiator since 2000.  She received her bachelor’s degree from the University of Illinois-Urbana and her law degree from the University of Oregon.  Kimberley has negotiated contracts at several carriers including Horizon, Mesa, American Eagle (now Envoy) and Alaska, along with sideletters at several other airlines.  She lives on the Oregon coast with her daughter, Josie.

About the SNC Chairperson

MEC President Jeffrey Peterson

Jeffrey Peterson grew up in Anchorage, AK, and graduated from A.J. Dimond High in south Anchorage.  Jeff achieved a Presidential Scholar Award in 1991 and went on to attain a BA in Psychology from the University of California, San Diego.  Prior to becoming a Flight Attendant, he spent several years in hotel management working in San Diego and San Francisco for Marriott International and a Marriott hotels franchise company.  He started out his Flight Attendant career in 1999 in the Los Angeles domicile.  Jeff has also been based in Seattle and now San Diego.  He has served as AFA-CWA Alaska MEC President since July 1, 2011.  Jeff currently splits his time between his family’s condo in Puerto Vallarta and the AFA office in Seattle.

About the SNC

The Special Negotiating Committee will be responsible for entering into discussions with Alaska Airlines management to negotiate a possible co-terminal agreement for the SFO domicile.  Currently, a co-terminal agreement is in place for the LAX domicile, where Flight Attendants can, in addition to LAX, start and end trips at Burbank (BUR), Ontario (ONT), Orange County (SNA) and theoretically Long Beach (LGB) if Alaska Airlines ever resumes service to that airport. Section 28.F.7 of the collective bargaining agreement requires that the parties will negotiate provisions similar to those in 28.F (to cover the new co-terminals) if the Company were to open co-terminals at any other domicile.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Grievance 36-99-2-30-19 Violation of §28.G.2 Ground Commuting Policy

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Management did not allow Flight Attendants to use the Ground Commuting Policy for the recent snowstorms

AFA filed Grievance 36-99-2-30-19 Violation of Section (§) 28.G.2 [Ground Commuting Policy] prior to close of regular business hours yesterday. This contractual grievance alleges the Company violated Joint Collective Bargaining Agreement §28.G.2 when management did not allow Flight Attendants to use the Ground Commuting Policy during the February 2019 Pacific Northwest snowstorms. Management’s stated reasoning for the denials is because apparently management does not consider snowstorm-related ground commuting failures to be unanticipated. 

AFA disagrees with management’s interpretation

AFA disagrees with management’s interpretation for all the reasons obvious to Flight Attendants. After AFA filed the grievance, AFA leadership requested that management provide notice to Flight Attendants by publicly disclosing its position on the issue. Management subsequently posted an alert on the World of Inflight homepage in response to that request.

The Master Executive Council (MEC) believes it was very short-sighted of management to deny Flight Attendant access to the ground commuting failure provisions for this weather event. A Flight Attendant who has experienced a ground commuting failure is contractually required to be utilized for other flying pursuant to the Commuter Policy recovery provisions in §28.G.3. How was it more beneficial to the operation to have Flight Attendants be granted Management Drops (§32.C.14) or charged with No Shows (§32.C.1)? Neither carries a subsequent scheduling obligation and Flight Attendants are assessed points for both under the Attendance Policy in Section 32. It’s a “lose, lose” for everyone.

Open a new ticket at the AFA Alaska Online Support Center for snowstorm-related concerns

AFA will be meeting with management in the near future to discuss various concerns related to the snowstorm operations. If you have any concerns related to the severe weather (e.g. transportation, hotels, irregular ops scheduling or pay inquiries, Attendance Policy points assessed as a result of ground commuting failures, et cetera), please open a new ticket at the AFA Alaska Online Support Center. Fill out the appropriate information, select “Feb 2019 Pacific NW Snowstorm” under the “Help Topic” dropdown menu and provide as much documentation as possible (including screenshots, pictures, etc.). We kindly request that tickets be submitted by 9am PT on Tuesday, February 19, so that AFA can present your concerns to management in a timely manner.

Be assured that AFA will continue advocating on behalf of our members and defending our contract!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams; and MEC Scheduling Committee Chairperson Jake Jones

Latest News

Adjoining Rooms: What You Need to Know

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A message from your Hotel Committee We all know that being assigned an adjoining room with a connecting door is a common occurrence at many hotels throughout our system.  But did you know that adjoining and connecting rooms are not supposed to be assigned to Flight Attendants unless the room next door is occupied by another […]

Council 35 News-March 2019

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Welcome to SFO! On behalf of your Council 35 officers, we would like to offer a warm welcome to all new SFO base transfers!  Please keep an eye open for a welcome letter which contains resources for SFO. Don’t Forget to Vote! It’s election season again, and don’t forget to exercise your right to vote!  SFO will […]

Upcoming AFA Board of Directors Meeting

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Your Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and many other LEC Officers and Committee Chairs will be attending the 47th Annual AFA Board of Directors (BOD) meeting next week in Denver, Colorado.  This annual meeting is where AFA conducts the business of our Union at the international level. Schedule of Events […]

Update: Outside Employment Request Form

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AFA is pleased to report that management has announced it is “pushing pause” on the revised Outside Employment Request Form and policy until management can “thoughtfully review the concerns brought forward.” Inflight management notes that it received “significant feedback” from Flight Attendants and AFA leaders on the revised form and policy. This information was formally […]

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