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Negotiations Survey Update May 5, 2014

Dear Flight Attendants,

Your Negotiating Committee and the Master Executive Council (MEC) have been working with Hart Research Associates to resolve the challenges with the follow up AFA negotiations survey. Access to the online survey via individualized links Is being closed out. However, since there are many Flight Attendants who have yet to complete the survey, AFA and Hart Research Associates have coordinated to provide alternate access to the online survey.
Instructions will be sent In a separate email communication from AFA (not Hart Research Associates) shortly. The survey will remain open until Friday, May 9, 2014, at noon Eastern (0900 PDT). For security reasons, it is important that you do NOT post the instructions on social media.
What went wrong with the email invitations sent by Hart Research Associates? Very likely there is no single root cause. AFA reviewed the updated email addresses with our existing database and there were several discrepancies. In many instances the Flight Attendant provided the same address name but with a different email host (e.g. Gmail vs. Hotmail).
We also observed many issues resulting from certain email hosts rejecting the survey invitations altogether. This is called a “hard bounce.” More specifically, a hard bounce is when the email host filters out bulk emails by not even allowing them through the host’s filter. This results in email not even reaching an individual’s spam folder.
A hard bounce happens when an email host receives a number of emails around the same time from the same sender (FlightAttendantSurvey@hart-research.com in this case). AFA experienced similar issues with the last negotiations survey in 2011. Anecdotally, we can confirm AOL and Comcast appear to generate the largest number of hard bounces. Unfortunately there is nothing that can be done about hard bounces except to have Flight Attendants use another email host.
One of the other issues is that Hart Research Associates operates on Eastern Time Monday through Friday during normal business hours. It seemed many Flight Attendants who sent in troubleshooting inquiries outside of this window were getting frustrated when they were not receiving a response right away. Keep in mind that all survey invitations were being sent by Hart Research Associates directly and AFA had no way to expedite the process. We were simply passing along requests to Hart.
Combine all these reasons with the fact that your leadership was fully immersed in the annual AFA Board of Directors meeting during this time and it was a perfect recipe for frustration! Please be assured it is extremely important to AFA that your voice is heard. If you haven’t yet completed the survey, be looking for the instructions immediately following this communication.
Thank you very much for your patience!
In solidarity,
Your MEC–Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn and Sandra Morrow; and
Your Negotiating Committee–MEC President Jeffrey Peterson, Kristy Stratton, Lisa Pinkston, Jake Jones and Christina Frees
MEC 5BSS Logo

It’s Time To Gear Up For Mobilization

Last week, Alaska Air Group posted another record quarterly profit for the first quarter of 2014. Quarter after quarter, the Company has been making money hand over fist.  Meanwhile, our Flight Attendants have been in contract negotiations for over 2 years. We have yet to be presented with a contract that recognizes our contributions to the award-winning customer service and record profits that Alaska Airlines continues to receive and the record profits that the company continues to earn.

The time has come to show management that we stand together in our desire to achieve a contract that acknowledges our contributions to a wildly successful company.  Our Mobilization Committee needs you to help demonstrate our solidarity to management by becoming a Mobilization Volunteer.  Mobilization Volunteers will show management that we’re serious about negotiating an industry-leading contract by participating in solidarity activities. The Mobilization Committee will also be facilitating active communication between Flight Attendants and the Negotiating Committee.

Mobilization Training events are being held in all bases the week of May 12.  By attending a single two-hour session, you’ll be empowered with knowledge about how you can help the Negotiating Committee send management a unified message—we are Five Bases, Standing Strong!

Read more about the Mobilization Committee at alaskamec.org/mobilization.  Ready to gear up and make a difference?  Sign up to attend a Mobilization Training session at alaskamec.org/mobilization/training.

MEC 5BSS Logo

Negotiations Update May 2, 2014 – National Mediation Board Cancels May Negotiations

Dear Flight Attendants,

A short time ago, the National Mediation Board (NMB) officially notified the AFA and management negotiating teams that it has delayed our return to mediation until July by canceling the negotiations session scheduled for the week of May 12th.

Once in mediation, the NMB has control over our meeting schedule and they have the authority to decide that a mediation session should be canceled.

Do we agree with this decision?  No!  We would always be ready to meet and make progress in our quest for a new contract.  We have expressed our frustration that there is no available meeting date in June. Despite our protests, mediation will resume in late July.

Even if we wanted to meet earlier than July, AFA and management do not believe it is in the best interest of either party to proceed without the sanction of the NMB.  However, as a show of good faith management has agreed to absorb AFA’s costs resulting from the relatively last-minute cancellation.

Given that we have no choice, AFA will make good use of the downtime.  We have already established meeting dates for our own internal review of the negotiations survey.  Additionally, we will hold a joint AFA negotiations training with the Negotiating Committee and the Master Executive Council (MEC) leadership.  AFA International trainers, legal staff and department heads will also participate in the training.

While this is an unfortunate delay, we are determined to take advantage of the situation and use it to prepare for the next session and demonstrate to the NMB–and management–just how serious we are about getting back to the table and fighting for the contract that we all deserve.

Our sincere thanks to management for covering the cancellation fees.  The parties are looking forward to getting back to the table the week of July 21st.

In solidarity,

Your MEC–Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn and Sandra Morrow; and

Your Negotiating Committee–MEC President Jeffrey Peterson, Kristy Stratton, Lisa Pinkston, Jake Jones and Christina Frees

MEC 5BSS Logo

Negotiations Update April 30, 2014 – Second Round of Survey Email Invitations Sent

Dear Flight Attendants,

The online portion to the follow up AFA negotiations survey by Hart Research Associates will remain open through Sunday, May 4, 2014.  As a reminder, your AFA leadership is currently at the 42nd Annual AFA-CWA Board of Directors meeting in Orlando.  We are responding to all inquiries during breaks between meetings and thank you for your patience.

A second round of email invitations containing individualized links to the online survey were sent a short time ago by Hart Research Associates.  Check your spam/junk folder in case the invitation is there.

Important: Do not share your link with anybody or else others could take the survey on your behalf.  The email address used by Hart Research Associates for the invitations is FlightAttendantSurvey@hart-research.com.

If you have NOT received a survey or if you completed the phone survey AND received an email invitation, contact FlightAttendantSurvey@hart-research.com and request an email invitation. Provide your first and last name and your PeopleSoft number. 

(We are using PeopleSoft numbers as identifiers and did not provide Arctic numbers due to privacy and security concerns.  Your PeopleSoft number can be found on the Inflight webpage on the upper left hand corner.)

It is extremely important that your voice be heard. Make sure to complete the survey!

In solidarity,

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn and Sandra Morrow; and

Your Negotiating Committee—MEC President Jeffrey Peterson, Kristy Stratton, Lisa Pinkston, Jake Jones, Christina Frees and AFA Senior Staff Negotiator Paula Mastrangelo

MEC 5BSS Logo

AFA International Officer Election Results

Dear Flight Attendants,

Your AFA leadership is continuing to represent you today and conduct the business of the union at the AFA Board of Directors Meeting in Orlando, Florida.  Yesterday, elections for the three AFA International Officer positions were conducted as part of the meeting.  Below you’ll find a press release from AFA International regarding the results of the election.  The Master Executive Council (MEC) would like to congratulate new International President Sara Nelson, International Vice President Deb Sutor, and International Secretary-Treasurer Kevin Creighan.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn and Sandra Morrow

 

For Immediate Release

Contact: Corey Caldwell 202-550-5520

FLIGHT ATTENDANT UNION ELECTS NEW LEADERSHIP

Orlando, FL – The highest governing body of the Association of Flight Attendants-CWA (AFA), the Board of Directors, today elected new officers to lead the world’s largest Flight Attendant union. The Board of Directors voted for Sara Nelson as AFA International President, Debora Sutor as International Vice President and re-elected Kevin Creighan for his third term as International Secretary-Treasurer.

President-elect Sara Nelson is an 18-year United Airlines Flight Attendant and has served as International Vice President since 2011. Nelson vowed to continue to unite Flight Attendants to fight for equality for all and build power at the negotiating table in order to advance the Flight Attendant career.

Vice President-elect Debora Sutor is a 25-year Envoy Air Flight Attendant who has extensive experience and has served on numerous AFA committees and held various leadership positions throughout her career. Committed to furthering AFA’s mission for economic and social justice for all Flight Attendants, Sutor will help maintain AFA as a strong voice for the profession.

International Secretary-Treasurer Kevin Creighan has served in that office since 2005. Creighan is uniquely qualified to best meet members needs based on his extensive experience as a United Flight Attendant, Local Council President and International Officer.

The Association of Flight Attendants is the world’s largest Flight Attendant union. Focused 100 percent on Flight Attendant issues, AFA has been the leader in advancing the Flight Attendant profession for 68 years. Serving as the voice for Flight Attendants in the workplace, in the aviation industry, in the media and on Capitol Hill, AFA has transformed the Flight Attendant profession by raising wages, benefits and working conditions. Nearly 60,000 Flight Attendants come together to form AFA, part of the 700,000-member strong Communications Workers of America (CWA), AFL-CIO. Visit us at www.afacwa.org.

Crew Meal Survey Closing Soon

This message is for both pre-merger Alaska and Hawaiian Flight Attendants Our Joint Negotiating Committee (JNC) is committed to prioritizing your nutrition during the work day through our crew meal provisions. We are eager to hear your thoughts on which elements of crew meals are most meaningful to you, as we continue to advocate for […]

Council 43 (HNL) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 43 LEC Officers, representing Hawaiian Airlines Flight Attendants based in Honolulu. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Kela Chong IVLEC Vice President: Martin GusmanLEC Secretary: Soon Kim View the certified election results here >> These newly elected […]

Council 39 (PDX) LEC Officer Election Results

Polls closed at 11 AM PT today for the election of Council 39 LEC Officers, representing Alaska Airlines Flight Attendants based in Portland. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Krystle Shae BerryLEC Vice President: Melodie AnderesLEC Secretary: Kevin Sharp View the certified election results here >> These newly elected […]

Hotel Committee Meeting Recap – May 2026

On Monday, May 11, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), with MEC Hotel Committee […]

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