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eMaestro Update: 830pm (pst)

Dear Flight Attendants,

It was too good to be true, well, for some of us!

There appears to be continuing issues with eMaestro. The problem is not specific to any browser, but Internet Explorer and Chrome are the top culprits. Depending on your preferred browser, IT has provided what they believe will fix the issue.

Please remember that Crew Scheduling cannot fix the issue and we ask that you refrain from calling them unless you need to report a sick call or an operational situation.

First thing in the morning the MEC will determine if the issue continues to exist and if we need to address the closing time for bids, again. 

 The IT fix addresses clearing your browsing history. Please refer to the following helpful tips for your specific browser:

INTERNET EXPLORER

Tools: Delete Browsing History. Everything needs to be checked- Delete

Close browser and reopen

FIREFOX

Tools: Options/Privacy/Clear your recent history for the last 24hours

Details: Top 4 options must be checked- Clear now

Close browser and reopen

GOOGLE CHROME

Click on the three-line box in the upper right corner, go to History and click on Clear Browsing History. Set the amount of time you want to clear and then click on Clear Browsing History again.

Drop down must be changed to past day/clear browsing history. 

Close browser and reopen

We will continue to update you with information as soon as we receive it-

Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

“Five Bases, One Voice”

 

eMaestro Update: System Back Up and Running

 

Dear Flight Attendants,

At approximately 545pm tonight the problem with the eMaestro system was fixed and the system is now up and running.

Even though eMaestro is now operational please note that the new time for bid closure is still 12:00 noon (pst) July 10, 2013.

The MEC will work with the company to determine what caused the problem and how to avoid this type of system failure in the future.

Thank you for your patience today!

Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

“Five Bases, One Voice”

www.alaskamec.org

Update: eMaestro- New Closing Time For Bids

 

Dear Flight Attendants,

 

 4pm update

 

Due to the continuing problems with eMaestro today AFA has requested, and the company has agreed to, an extension to the close of bids from 09:00 (pst) to 12:00 noon (pst) tomorrow, July 10th.

 

 AFA brought forward the concern with a Flight Attendant’s inability to trade or pick up trips during the last few days of the month and how this does affect bid awards.

 

 If the system comes back on line tonight the close of bids will remain 12:00 noon (pst) tomorrow, July 10th.

 

Again, bids are now due by 12:00 noon (pst) tomorrow. We do not anticipate any delay to bid the awards.

 

 Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

 

 “Five Bases, One Voice”

Navtech Update July 9, 2013 140pm

 

Dear Flight Attendants,

AFA did receive reports that Navtech, the bidding system, was also experiencing glitches. We did ask the company to research the reports and at this point Navtech is fully operational.

We do want to remind you that the Navtech system is best supported by Internet Explorer 9 and Chrome browsers.

We are still awaiting updated information on eMaestro and hope to have this out to you soon.

 

Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

“Five Bases, One Voice”

www.alaskamec.org

eMaestro Down- Update

 

Dear Flight Attendants,

eMaestro continues to experience issues at this time and the company is working on a fix. We will update you when we receive any information.

If you need to process a trade or pick up a trip with a check-in for today you can call crew scheduling to do a manual trade. Otherwise, we ask that you hold off calling crew scheduling to process trades for other days to ensure we keep crew scheduling lines open for essential calls.

Thank you!

 

Your MEC – Jeffrey Peterson, Terry Taylor, Yvette Gesch, Melanie Buker, Laura Masserant, Cathy Gwynn and Sandra Morrow

“Five Bases, One Voice”

www.alaskamec.org

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Meet Our Merged MEC Committee Chairpersons & Representatives

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Hotel Committee Meeting Recap – October 2025

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Pre-Merger Alaska MEC Committee Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons and Representatives. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Air Safety, Health, & Security Committee […]

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