AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493.
Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing and able to fly today, picking up an Open Time trip would definitely help out the operation. Thank you for considering!
Flight Attendants have been asking for guidance regarding what to say to passengers when approached about yesterday’s incident. AFA offers the following talking points as a general guide:
- Safety is and will remain #1 at Alaska Airlines.
- Alaska Airlines has created a blog page for official updates: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ (All inquiries for information should be referred back to the blog. Media inquiries should be referred to Alaska Airlines Media Relations at 206-304-0008; please do not speak to the media.)
- Our hearts are heavy for the friends and family of the individual involved and for all those affected by the incident.
- Whenever tragedy touches one member of the Alaska Airlines family, it impacts us all.
You do not have to memorize the talking points. Per CEO Brad Tilden’s “A message on yesterday’s incident,” he says, “You all do an incredible job of living our values and interacting with our customers every day, and we encourage you to be yourselves and share any information that has been made public (via the blog).”
Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee