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Special Post IT Incident Debrief Next Week

This message is for pre-merger Alaska Flight Attendants

This Week’s Monthly Scheduling Committee Meeting Canceled

Due to Sunday’s IT outage and the subsequent ground stop, management has decided to cancel this Tuesday’s monthly Scheduling Committee meeting. This decision was made so their efforts could be focused on operational recovery activities to restore normal operations. Our Scheduling Committee will next meet with management on Tuesday, August 26.

AFA and Management to Hold Post-Incident Debrief on Thursday, July 31

Following the incident, representatives from the MEC Officers, Scheduling Committee, and Grievance Committee will participate in a debrief with Crew Scheduling and Inflight Performance management on Thursday, July 31. The purpose of this debrief is to address and resolve issues reported by Flight Attendants that occurred during the event, including commuting challenges, hotel wait times, self-help issues, lodging at non-qualified hotels, scheduling adjustments and legalities, transportation delays, and performance issues (CBA section 32 – inability to scan in, no-shows, late arrivals, sick leave, etc.).

If you were affected by the recent IT outage and have not yet submitted a ticket to the AFA Online Support Center, please do so by visiting support.afaalaska.org before Monday, July 28, at 12 PM PT. Submitting a ticket is crucial for ensuring your experience is included in the debrief agenda. Be sure to provide thorough supporting documentation, such as photos with timestamps, information from OAL flights, call logs, emails, and any receipts you may have. Please note that tickets lacking sufficient information may not yield favorable outcomes.

It’s important to understand that this debrief is not meant to address pay issues. Updates related to pay will be handled through Rainmaker. If you have specific pay-related inquiries, please submit only those listed in Rainmaker’s drop-down menu at this time. For any other pay-related concerns, if your pay has not been updated correctly by August 8, 2025, you may submit a query via Rainmaker. Please refrain from submitting an AFA Online Support Center ticket for pay issues, as those will not be reviewed during the July 31 debrief.

Thank you for your cooperation in helping us advocate for you!

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