AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
anc.hotel.chair@afaalaska.org

View the ANC Committee List >>

HNL

Matt Mitchell
hnl.hotel.chair@afahawaiian.org

LAX (pmAS)

Brian Sherrill
lax.hotel.chair@afaalaska.org

View the LAX (pmAS) Committee List >>

LAX (pmHA)

Contact LEC Officers

PDX

Kelly Hepworth
pdx.hotel.chair@afaalaska.org

View the PDX Committee List >>

SAN

Kanani Vallot
san.hotel.chair@afaalaska.org

View the SAN Committee List >>

SEA

Jarod McNeill
sea.hotel.chair@afaalaska.org

View the SEA Committee List >>

SFO

Hilary Streem
sfo.hotel.chair@afaalaska.org

View the SFO Committee List >>

MEC

James Bozanich, MEC Committee Chairperson
hotel@afaalaska.org

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Committee News

View the Hotel Committee news archives

Hotel Committee Meeting Recap – April 2026

Posted: April 21, 2026

On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), […]

Hotel Committee Meeting Recap – March 2026

Posted: March 17, 2026

On Monday, March 9, our AFA Local Hotel Committee Chairpersons met in-person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot […]

Hotel Committee Meeting Recap – February 2026

Posted: February 16, 2026

On Monday, February 9, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX-pmAS), and Kanani Vallot (SAN), with MEC […]

Hotel Committee Meeting Recap – January 2026

Posted: January 19, 2026

On Monday, January 12, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX-pmAS), Kanani Vallot (SAN), […]

Hotel Committee Meeting Recap – December 2025

Posted: December 5, 2025

On Monday, December 1, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX), and Kanani Vallot […]

Crew Meal Survey Now Open

Crew meals are an important aspect of supporting the health and effectiveness of Flight Attendants. As part of ongoing efforts to enhance these provisions, the JNC is collecting feedback from Flight Attendants. Your participation in the Crew Meal Survey will directly influence future meal standards and help ensure that your needs and preferences are represented.

Navigating Recovery: Understanding FADAP and Other Support Options

If you’ve ever questioned your relationship with drugs or alcohol, it’s important to know that you are not alone, and support is available. Flight Attendants have treatment options designed to address the unique realities of this career. Note: This video references FAAS (Flight Attendant Addiction Support), which is a program for pre-merger Alaska Flight Attendants. […]

Go In-Depth with Our AFA EAP/Professional Standards Committee Chairpersons

As we wrap up the first week of EAP/Professional Standards Committee Focus Month, we’re excited to share an open conversation that takes you behind the scenes of our support network built for Flight Attendants. MEC Communications Committee Chairperson Brian Palmer recently sat down with pre-merger Alaska MEC EAP/Professional Standards Committee Chairperson Melanie Buker and Vice Chairperson Elizabeth Dillon to […]

Grievance Committee Update – 2nd Quarter 2026

This message is for pre-merger Alaska Flight Attendants Our Grievance Committee is committed to supporting you by ensuring fair disciplinary procedures and upholding our contractual rights. Our contract guarantees at least 13 arbitration dates each year to address both disciplinary and contractual matters. Termination cases are typically prioritized to help Flight Attendants return to work […]

System Board of Adjustment Interviews – June 2026

This message is for pre-merger Alaska Flight Attendants Our Master Executive Council (MEC) will be conducting interviews for one (1) Member to serve on the pre-merger Alaska AFA System Board of Adjustment. Scope Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise […]

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