AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

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Tools & Resources

What Does This Committee Do?
The Hotel Committee investigates Flight Attendant complaints about hotel facilities and transportation providers and periodically inspects these facilities for any decline in quality.  Members of this committee survey potential facilities and attempt to eliminate or avoid any possible problems involving transportation or layover facilities.

View the Hotel Committee Member duties and responsibilities
Specific Duties and Responsibilities
  • Act in an advisory role to the LEC Officers regarding hotel and transportation issues
  • Monitor and investigate Flight Attendant write-ups of issues involving hotels, transportation, and any associated safety concerns
  • Review current and potential future layover sites for compliance with contract language
  • Coordinate with the Grievance Committee regarding any possible contractual violations concerning hotel or transportation issues on members’ behalf
  • Attend management briefings and coordinate with management counterparts regarding union input to potential future accommodations
Why Would I Contact This Committee?

The Hotel Committee is available to help you with:

  • Concerns about hotels and transportation providers (through feedback provided via CrewCare)
  • Providing information about hotels and the hotel selection process

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API

Accommodations Plus International (API) is a contractor that Alaska Airlines uses to manage hotel accommodations and transportation providers for flight crews on layovers.

Read more information about API on their website at http://www.apihotels.com.  

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Who Do I Contact?

CrewCare (Layover Hotel and Transportation Feedback)

Visit the CrewCare website (AS login required)

If you have a layover hotel or transportation concern, first document the issue by writing it up in the CrewCare system.

  1. Log-in to the inflight website (http://asainflight.alaskaair.com)
  2. Open the menu
  3. Click “Hotels”
  4. Click “Hotel Links”
  5. Click “My Crew Care”
  6. Open the menu
  7. Click “Feedback”
  8. Click “Provide Feedback”

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First Time Using Crew Care?

When you open the Crew Care site for the first time, you’ll need to register with your alaskaair.com email address.  After registering, the system will send you a confirmation email.  From the confirmation email, click the link to confirm your registration.  Once you complete this registration process, you won’t need to do it again.

API has written a user guide for the Crew Care system that you can access by clicking here.

General Assistance

For other assistance, contact any member of your Local Hotel Committee.  You can find a list of Committee Members on your Local Council Committees page.  For your convenience, a list of Committee Chairs and links to the Local Committee lists are below.

ANC

Dori Marron
anc.hotel.chair@afaalaska.org

View the ANC Committee List >>

HNL

Matt Mitchell
hnl.hotel.chair@afahawaiian.org

LAX (pmAS)

Brian Sherrill
lax.hotel.chair@afaalaska.org

View the LAX (pmAS) Committee List >>

LAX/SEA (pmHA)

Le’a Tupola
47.hotel.chair@afahawaiian.org

PDX

Kelly Hepworth
pdx.hotel.chair@afaalaska.org

View the PDX Committee List >>

SAN

Kanani Vallot
san.hotel.chair@afaalaska.org

View the SAN Committee List >>

SEA (pmAS)

Jarod McNeill
sea.hotel.chair@afaalaska.org

View the SEA (pmAS) Committee List >>

SFO

Hilary Streem
sfo.hotel.chair@afaalaska.org

View the SFO Committee List >>

MEC

James Bozanich, MEC Committee Chairperson
hotel@afaalaska.org

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Committee News

View the Hotel Committee news archives

Hotel Committee Meeting Recap – October 2026

Posted: October 21, 2026

On Monday, October 12, our AFA Hotel Committee Chairpersons met remotely to receive an update on current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (pmAS SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (pmAS LAX), Kanani Vallot (SAN), and Matt […]

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Hotel Committee Meeting Recap – September 2026

Posted: September 29, 2026

In September, our Hotel Committee participated in two meetings: the standing monthly meeting with Crew Hotels on September 14, and a Quarterly Business Review (QBR) with the company’s hotel procurement vendor, API, on September 23 (pmAS) and September 24 (pmHA) in Seattle.  Representing you at these meetings were Dori Marron (ANC), Jarod McNeill (SEA pmAS), […]

Staying Safe On Layovers

Posted: August 27, 2026

A joint message from our AFA Hotel Committee; Air Safety, Health & Security Committee (ASHSC); and Employee Assistance Program (EAP)/Professional Standards Committee. Your safety matters to us—and we want you to come home from every trip safe and well. Most layovers go smoothly, and you can keep it that way by staying aware and trusting […]

Hotel Committee Meeting Recap – August 2026

Posted: August 19, 2026

On Monday, August 10, our AFA Hotel Committee Chairpersons met remotely to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), Kanani Vallot (SAN), and Matt […]

Hotel Committee Meeting Recap – July 2026

Posted: July 22, 2026

On Monday, July 13, our AFA Hotel Committee Chairpersons met in-person to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Hilary Streem (SFO), Le’a Tupola (LAX/SEA pmHA), Brian Sherill (LAX pmAS), and […]

Hotel Committee Meeting Recap – October 2026

On Monday, October 12, our AFA Hotel Committee Chairpersons met remotely to receive an update on current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (pmAS SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (pmAS LAX), Kanani Vallot (SAN), and Matt […]

Reserve Survey Closing Soon

This message is for both pre-merger Alaska and Hawaiian Flight Attendants The Joint Negotiating Committee (JNC) is working to secure the best reserve provisions for our Joint Collective Bargaining Agreement (JCBA). We want to hear from you about which parts of the reserve experience matter most, so we can better meet your needs. The survey […]

Join The Picket Line: Support Horizon Flight Attendants this Wednesday, October 14

This Wednesday, October 14, Horizon Air Flight Attendants will take to the picket line to demand the fair contract they rightfully deserve. During our own contract fight, Horizon Flight Attendants never hesitated. They showed up for us on our picket lines, stood shoulder to shoulder with us at every rally, and proved what true solidarity […]

Reserve Survey Now Open

Our JNC encourages all members to participate in the Reserve survey, regardless of your current Reserve status. Whether you are on Reserve now, pick up Reserve days occasionally, or have not been on Reserve recently, your input is valuable. The survey will be open until Tuesday, October 20 at Noon PT.

Scheduling Committee Meeting Recap – September 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 29, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

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