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AFA Online Issue Reporting Is Now Available for Pre-merger VX!

Last June, the AFA Alaska Master Executive Council (MEC) introduced the new AFA Alaska online support center to Alaska Airlines Flight Attendants.  It has been a huge success and is now available to pre-merger Virgin America Flight Attendants.  This system is designed for you to document and report scheduling and reserve concerns, situations where you might be facing discipline, potential contractual grievances, and any other issue where you might need AFA support.  The system will also allow AFA representatives to better track issues that are occurring, identify trends, and address and resolve issues with management.

You can access the system using the following link:

http://support.afaalaska.org/

Reporting New Issues

You can report a new issue in the system by opening a ticket, just follow these steps:

1.     Visit http://support.afaalaska.org/

2.     Click the blue “Open a New Ticket” button

3.     Fill in your personal information (including a non-company email address)

4.     Select the help topic that relates to the issue

5.     Fill in the issue-specific information and provide details

From this screen, you’ll also be able to attach pictures, PDF files, screenshots, and other information that will help your AFA representatives to have more information available about the issue.

Once you’ve opened a ticket, you’ll receive a confirmation email and with a ticket number.  Behind the scenes, your ticket will be assigned to an AFA representative who will assist you with the issue.  Please allow at least 24 business hours for a timely response.

Checking on Open Issues 

With your ticket number, you’ll be able to track the status of the ticket online, add additional information and attachments for your AFA representative to have available.  To check on your ticket:

1.     Visit http://support.afaalaska.org

2.     Click the green “Check Ticket Status” button

3.     Enter your email address and ticket number

4.     Click the “View Ticket” button

Questions?

If you have any questions about the AFA online support center or need assistance with an issue, you can always contact your Council 35 officers at vx@afaalaska.org.

In Solidarity,

Melissa & Jamie

Having a Baby? 

 

Are you having a baby or thinking of having a baby in 2018?

Seattle AFA Council 19 is excited to be hosting a Maternity Roundtable to help you plan for the exciting event and answer questions that you may have.

 

Date: February 8th

Time: 10:00AM – 2:00PM

Location: 18000 International Blvd, SeaTac (SeaTac Office Towers, South Tower – office building located across from airport, in the same building as 13 Coins.)  This meeting will be in the Conference Room on the lowest level of the building (LP, in the elevators), across from the security station.

Parking: Available in the front or back of the building. If using the rear parking lot, notify the security guard that you are attending an Alaska Airlines event.

Beverages and Snacks will be provided.

We would like to be able to plan for the day. Please email: BenefitsAssist@hotmail.com or text: 425.238.8219 to RSVP.

We are looking forward to a fun day of sharing thoughts, ideas and baby planning!

PS: If you are planning to come, please bring a copy of your Flight Crew Pay Sheet. This will help us plan your maternity leave!

 

In Solidarity,

Your Council 19 Benefits Committee -Kathy, Danni & LeAnne

Your Council 19 Officers – Terry, Jake, Adam, Megan & Melinda

The AFA Alaska-Virgin America Joint Negotiating Committee (JNC) wrapped up our ninth merger negotiations session. We met with management on Wednesday, January 17th in Seattle, WA.

Representing management: Vice President of Labor Relations Greg Mays, Vice President of Alaska Airlines and Virgin America Inflight & Call Center/Guest Services Jeff Butler, Managing Director of Labor Relations Elizabeth Ryan, and Virgin America Manager of Labor Emily Kimmel

AFA Director of Collective Bargaining Joe Burns joined the JNC again this week to support our efforts.

The parties made substantial progress this week building upon the work from last week.  We reached tentative agreement on several important comprehensive proposals.

Although we have reached several important tentative agreements, consistent with AFA’s policy, there is no comprehensive Tentative Agreement (TA) until all provisions have been finalized.  Once all items have been agreed between the union and the company, a full text TA will be presented to the Master Executive Council (MEC) for approval.

The parties will be meeting again next week to continue closing out the remaining open items. More information will be forthcoming after next week’s session concludes.

In Solidarity,

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

 

Keep in mind that merger negotiations are a different process than regular negotiations. Discussions are focusing on a limited list of Flight Attendant priorities. All the provisions in the AFA Alaska contract (scheduled pay raises, etc.) will continue in force for pre-merger Alaska Airlines Flight Attendants; all the provisions in the Virgin America work rules will remain in effect for pre-merger Virgin America Flight Attendants unless modified and/or superseded by the AFA Virgin America letters of agreement.

The following article was recently published by AFA International regarding a Harvard School of Public Health study pertaining to uniform reactions among Alaska Airlines Flight Attendants from 2011 through 2014.  The full text of the article is contained below or can be viewed on the AFA website by clicking here.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee, MEC Uniform Committee Chairperson Bob Moore and MEC ASHSC Chairperson Seth Heiple

 

 Harvard publishes study about uniform reactions at Alaska 2011-14

AFA continues to fight for safe uniforms at PSA, Envoy, and Piedmont

Published on Jan. 3, 2018, a study by researchers at the Harvard School of Public Health documents “a relationship between health complaints and the introduction of new uniforms” among Flight Attendants at Alaska Airlines from 2011-14. The Harvard study is published and you can download a free copy here.

AFA professional staff, in collaboration with the Alaska MEC, took a thorough and structured approach to define the chemicals in the new uniforms and the reactions reported by our members. Our systematic collection of the science and the reports from Flight Attendants gained the interest of Harvard scientists and researchers to conduct an independent review, which was significant. This study provides a credible, scientific voice that illustrates the urgent need for airlines and uniform vendors to address this issue in a meaningful way. AFA will also continue to seek relief for Flight Attendants, as well as work with airlines to put procedures in place that will allow for safe delivery of new uniforms.

While AFA’s work paved the way for this study, Harvard worked independently to systematically assess Flight Attendant symptom reports before and after the uniform rollout at Alaska Airlines. Specifically, they collected and compared responses to the same set of standardized questions before, during, and after wearing and working around the TwinHill uniforms. These peer-reviewed findings validate the reports that so many Alaska Flight Attendants documented during that uniform rollout. During that time, 753 of approximately 2900 (26%) of Alaska Flight Attendants reported uniform reactions – dominated by irritant and allergic-type symptoms – to AFA.

Harvard’s research found that the prevalence of the following symptoms increased after the introduction of new uniforms: itchy/irritated skin (25 vs 13), rash/hives (23 vs 13), itchy eyes (24 vs 14), blurred vision (14 vs 6), sinus congestion (28 vs 24), , sore throat (9 vs 5), cough (17 vs 7), hoarseness/loss of voice (12 vs 3), shortness of breath (8 vs 3), and multiple chemical sensitivity (10 vs 5). During that uniform rollout, AFA also received a large number of reports of hair loss (117), unusual fatigue (83), and other non-irritant symptoms. However, because Harvard had not included questions about those symptoms in its “pre-rollout” survey, it was not possible to compare the prevalence of those symptoms over time.

Now history seems to be repeating itself. Since their uniform rollout at PSA, Envoy, and Piedmont in September 2016, more than 500 of our members, together with thousands of our sisters and brothers at American, have documented similar reactions to their TwinHill garments. The Harvard authors acknowledge the similarities between these outbreaks and note that, together, they “warrant further investigation of the specific chemical toxicants, clothing concentrations, body burdens and health effects.”

Additionally, on Jan 11, 2018, the National Institute for Occupational Safety and Health (NIOSH) at the Centers for Disease Control and Prevention (CDC) (“NIOSH”) released a Health Hazard Evaluation of Flight Attendants’ symptoms during/after wearing the TwinHill uniforms at American, which are the same uniforms being worn by AFA members at PSA, Envoy, and Piedmont. AFA provided information to NIOSH on the reported symptoms, chemical testing, and other data to ensure that our members’ voices were heard. The bottom line is that NIOSH recognized that “”irritant and allergenic compounds were identified in some uniform garments, which could cause [reported] skin symptoms.” NIOSH also cited evidence that exposure to low levels of chemicals and chemical mixtures in textiles can cause symptoms. Finally, NIOSH recommended that AA “remove employees with physician-diagnosed health problems related to the uniform from exposure, and retain pay and benefits for these employees,” including potential “reassign[ment] (with retention of pay and employment status) with work conditions in which exposure is minimal or nonexistent.”

AFA encourages our membership to read the Harvard study. It should especially be:

  • In the hands of every Flight Attendant who seeks medical attention for a uniform reaction.
  • In the hands of every airline official who is responsible for procuring new uniforms, in order to prevent history from repeating itself.

We are still fighting for the right to safe clothes that don’t cause illness for the Flight Attendants at PSA, Piedmont, Envoy, and our sisters and brothers at American. We will continue to push for the type of positive and conscientious change that we see at some airlines like Alaska and United who have committed to strong uniform programs – and are working with AFA as an important part of that commitment.

Have You Been Assigned an Illegal Red Eye?  Let AFA Know!

It has come to the attention of Council 35 that crew scheduling has violated the Virgin America Interim Improvements Letter of Agreement regarding red-eye procedures.  Many reserves, lineholders, commuter policy users, and those re-scheduled from DRA procedures have been assigned pairings that violate the language and intent of the LOA created last spring.  Management has acknowledged the error and has agreed to compensate those that have been forced to fly an illegal pairing involving a red-eye.  If you have been assigned an illegal red-eye pairing, (i.e. red-eye turns, red-eyes after a transcon, or 3 legs prior to a red-eye) retroactive to May 1, 2017, please provide AFA with a copy of your pairing and a description of the circumstances.  AFA has requested compensation in the form of premium pay for all those affected and for the practice to cease moving forward.

If you have a violation to report, please send all supporting documents and information to vx@afaalaska.org.  Deadline to provide documentation is January 31, 2018.

In Solidarity,

Your Council 35 Officers – Melissa & Jamie

This message is for pre-merger Alaska Airlines Flight Attendants

AFA is pleased to announce the remedy for Grievance #36-99-2-4-17 Open Time Trips Withheld from Open Time and Premium Pay Removed. On July 5, 2017, AFA and Alaska Airlines management mediated the remedy with Arbitrator Horowitz.

AFA waited for months while management researched which premium trips were removed from Open Time on the four days in question. Once management provided the correct data, the parties agreed to exclude any trips that were picked up and paid at premium as well as any trips that were flown by Reserves. (See grievance and mediated remedy below after the signature block.) The parties determined the aggregate TFP value of all the remaining trips and converted the Company’s premium pay liability on those trips to the straight time TFP equivalent.

The aforementioned calculations resulted in 21,150.64 TFP, which AFA asked management to divide among all Flight Attendants on payroll as of the last blanket withholding date of April 21, 2017.

This equates to a minimum 5.2 TFP payout per Flight Attendant.

There was a small TFP remainder that will be distributed in occupational seniority order in increments of 0.1 TFP until it is gone. Therefore, Flight Attendants at the top of the seniority list until about the 28-year mark will receive 5.3 TFP.

This compensatory settlement will be on the upcoming paycheck dated January 19, 2018.

Good news!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams, MEC Grievance Committee Member Christina Frees, MEC Scheduling Committee Chairperson Jake Jones and AFA Senior Staff Attorney Kimberley Chaput

Grievance No.: 36-99-2-4-17- Violation of §9.E. & §12.E. All Open Time Trips Withheld from Open Time and Premium Pay Removed. This grievance alleges the Company’s violation of Collective Bargaining Agreement Section 9.E. [Junior Available//and Premium Open Time/Premium Open Time] & 12.E. [Exchange of Sequences/Open Time], past practice and all related sections of the Collective Bargaining Agreement when on or about February 9, 2017, and on or about February 16, 2017, all Open Time trips across the entire system were withheld from Open Time and premium pay was removed. This is an ongoing violation, and this grievance intends to include all future violations. Details: The Company agreed it violated this provision of our CBA. This grievance also includes a violation in March and on April 21, 2107. Settlement: The Company will research the trips that were offered as premium and were then withheld from open time. They will then back out any of the trips that were picked up and paid at premium as well as any of the trips that were flown by reserves.  They will pay the 0.5x or 1.0x additional premium (i.e., 1.5x – 1.0x straight time = 0.5x, or 2.0x – 1.0x straight time = 1.0x) as applicable, to be distributed equally in TFP among all non-management flight attendants on the seniority list as of the date of each incident. If the Company cannot calculate the number/payment with a reasonable margin of certainty, the parties will discuss other methods for obtaining an acceptable remedy. A flight attendant who is on leave at the time of the distribution will receive the payment on the first 20th paycheck after returning to service.

The Seniority Merger Integration Committee (SMIC) met in Washington, DC at the AFA International Headquarters from January 8-11, 2018. The purpose of the meeting was to make progress on merging the Flight Attendant seniority lists per the AFA Constitution and Bylaws (C&B).

The SMIC made significant progress this week. The committee was able to accomplish the following:

  • Reviewed, researched and responded to Seniority Verification Letter (SVL) challenges. If you submitted a challenge, you will be receiving a response via U.S. mail.
  • Prepared to certify both the AS and VX seniority lists for flight attendants.
  • Answered frequently asked questions (FAQ), which we highly encourage you to review.

Click here for answers to frequently asked questions about seniority integration >

The committee will continue to meet over the coming weeks to complete the following:

  • Continue to obtain Initial Training dates, which are needed to make the training adjustment for AS flight attendants.
  • Merge the AS and VX flight attendant seniority lists. This process is running parallel to the Joint Negotiating Committee (JNC) work and will not be finalized and published until after a single collective bargaining agreement has been ratified. This process follows the AFA C&B.
  • Continue to update the FAQ on the AFA website.

If you have any additional questions, send them to seniority@afacwa.org.

We thank you for your patience in this process. We want to ensure the process is accurate and in compliance with the AFA-CWA Constitution and Bylaws. We will keep you posted on our work and any key developments as they unfold.

In Solidarity,

Your SMIC – Sandra Morrow, Rolando Teran, Lynne Voigtsberger and Marie Maxwell

The Master Executive Council understands that the entire Hawaiian Island chain was issued a false emergency alert (pushed to all mobile phones) that there was a ballistic missile threat inbound to Hawaii and to seek immediate shelter. The alert falsely indicated that the message was not a drill. However, Alaska Airlines management confirmed that the domestic events network in Hawaii pushed a message that was supposed to go out as a practice drill but was incorrectly send out as a live issue. To the best of AFA’s knowledge, there is no ballistic missile threat to Hawaii at this time.

Please reach out to your AFA resources such as EAP if you need any additional support.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

The AFA Alaska-Virgin America Joint Negotiating Committee (JNC) just wrapped up our eighth merger negotiations session. We met with management from Tuesday, January 9th through Thursday, January 11th in Seattle, WA.

Representing management: Vice President of Labor Relations Greg Mays, Vice President of Alaska Airlines and Virgin America Inflight & Call Center/Guest Services Jeff Butler, Managing Director of Labor Relations Elizabeth Ryan, Virgin America Manager of Labor Emily Kimmel and Alaska Airlines Financial Planning & Analysis Manager Brittany Schaub.

AFA Director of Collective Bargaining Joe Burns joined the JNC to support our efforts this week.

The parties exchanged several comprehensive proposals, and talks will continue in Seattle next Wednesday, January 17th.

In Solidarity,

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

 

Keep in mind that merger negotiations are a different process than regular negotiations. Discussions are focusing on a limited list of Flight Attendant priorities. All the provisions in the AFA Alaska contract (scheduled pay raises, etc.) will continue in force for pre-merger Alaska Airlines Flight Attendants; all the provisions in the Virgin America work rules will remain in effect for pre-merger Virgin America Flight Attendants unless modified and/or superseded by the AFA Virgin America letters of agreement.

Good-bye IFM, Hello IMD

As of January 5th, Virgin America Flight Attendants are no longer required to carry the paper version of our manual (IFM) which has now been replaced by the Flight Attendant Manual (FAM) on the Inflight Mobile Device (IMD).  For many, this a welcome change, as it lightens our load significantly and brings pre-merger Virgin America Flight Attendants current with technology of the times.  The IMD is a great tool and a welcome improvement, and has many features that F/As may enjoy.  AFA would like to remind all Flight Attendants, that although the IMD has the capability of being personalized, please do not download any personal information to the device.  Any and all activity on the IMD is monitored by the company, and apps or personal emails, should not be added to its content.

“Could this conversation lead to discipline?”

Council 35 officers have been made aware of many occasions where investigatory conversations between Flight Attendants and management have occurred without the presence of AFA.  As a reminder, if you are ever asked to discuss a situation or explain an incident to a member of management, your supervisor, or regulatory compliance/safety managers, an opportunity to obtain AFA representation must be offered.  AFA recommends that if you find yourself in a situation where you are being questioned and if you feel uncomfortable with the direction of the conversation, then please stop the discussion and ask, “Could this conversation lead to discipline?” If the answer is “Yes” or “Maybe,” then request AFA representation. The grievance Letter of Agreement (LOA) provides protection for every pre-merger Virgin America Flight Attendant in the event management chooses to investigate an incident. AFA highly recommends that you do not resume the conversation until after you have obtained AFA representation.

Down-gauge/Up-gauge of Aircraft

Crew planning and inflight management has developed new procedures for dealing with DRA and DRL resulting from down-gauges of aircraft.  This new amendment to the Virgin America Work Rules defines more clearly what to expect in the event of a down-gauge.  If you have any questions regarding the new DRA/DRL procedure, or if you have experienced a deviation to the newly created process, please contact your Council 35 officers for assistance.

ASAP for Pre-merger Virgin America F/As

As previously mentioned in a communication from the AFA Alaska Master Executive Council (MEC), pre-merger Virgin America Flight Attendants are now participating in the Aviation Safety Action Program (ASAP).  ASAP is an FAA program that allows Flight Attendants to self-disclose unintentional violations of CFRs or company safety policy without fear of disciplinary action from management or enforcement action from the FAA.  The intent of the program is to improve procedure, processes, and training through increased reporting of safety-related incidents that might otherwise go unreported.  As of now, ASAP can only be reported online, however plans to launch the IMD application are in the works and should be announced within the next couple of weeks.  If you have any questions about ASAP for Virgin America, please reach out to Brad Young, the ASAP AFA representative for pre-merger Virgin America at bradley.young@afaalaska.org.

Commuter Policy

The Master Executive Council (MEC) has agreed to the continuation of the Virgin America Commuter Policy. The Commuter Policy will remain in effect until pre-merger Virgin America Flight Attendants are covered under a merged agreement with Alaska Airlines Flight Attendants.  For questions about the Commuter Policy please refer to the Commuter Policy FAQ for more details, or contact your Council 35 officers.

CSS and AFA

If you have any challenges with your schedule that requires review or adjustment, please make every effort to find a solution with CSS to manage your schedule.  In the event a resolution cannot be met, please forward to AFA for assistance.  Keep in mind most scheduling issues may not be addressed immediately, and may have to be resolved after the fact.  It is recommended that you keep a record of all correspondence and take notes of all phone conversations to provide the most accurate information regarding the incident for follow up.  In the event a scheduling concern is determined to be a work rule or LOA violation, AFA can address the situation with CSS directly and if necessary, file a contractual grievance on behalf of the Flight Attendants involved.

Save the Date—Membership Meeting

The next Council 35 membership meeting is scheduled for April 3, 2018 and will be co-hosted by United Airlines Council 11.  The agenda will be the AFA Board of Directors meeting scheduled April 9-11, 2018.  Please stay tuned for more information.

AFA Membership Applications Needed

Every pre-merger Virgin America Flight Attendant must complete and submit a membership application to become an official member of AFA.  Please be aware that this form cannot be completed online.  The hard copy form must be submitted directly to an AFA representative or mailed to the AFA International Office in Washington, DC. Completing an application ensures that you have the right to participate in voting activities and to attend membership meetings.

Grievances and AFA Representation at Meetings

Council 35 has been in attendance for over 100 meetings with pre-merger Virgin America Flight Attendants since June 1, 2017, when the Grievance Letter of Agreement went into effect.  These meetings have been for investigations and issuance of discipline.  To date, we have filed 36 grievances on behalf of Flight Attendants to dispute discipline issued and for contractual violations.  If you want to know more about the grievance process please review the Letter of Agreement and the July 5 Council 35 News for an explanation of the just cause employment relationship.  If you need representation for a meeting with management, please contact your Council 35 officers.

FAQs and Rumor Control

Will we get paid the same as Alaska Flight Attendants now that we have achieved Single Operating Certificate (SOC)?

Single Operating Certificate is the process that the company experiences to bring systems together to create a single airline recognized by the FAA.  Today is the day we achieved SOC, however this does not mean that all the work groups will be fully merged and integrated at this time. There has been no airline merger in recent history in which labor automatically received pay rates based on the SOC date. Pay rates come solely with a labor agreement, which is a negotiated item.  Pre-merger Virgin America Flight Attendants will see some benefit changes through the process of achieving SOC, however anything connected to the Flight Attendant contract will not be enjoyed until it’s negotiated and ratified.

For the Flight Attendant work group to be fully merged, we must have an Integrated Seniority List (ISL) and be covered under a single contract.  We do not have a date set for either of these two items to be completed.  Negotiations are proceeding on schedule and AFA is hopeful that significant progress is being made towards an agreement.

How do I contact Council 35 officers?

The best way to contact Council 35 officers is via email.  Emails are easier to forward for follow up and to have a record of information.  All emails and concerns received by Council 35 are held in confidence, and will not be shared for follow up without the permission of the original sender.  To get the fastest and most thorough response, please email your concerns to vx@afaalaska.org.  All officers can respond to emails sent to that address which facilitates a more efficient use of resources.

Please let us know if you have any questions or thoughts!  You can reach us at vx@afaalaska.org.

In Solidarity,

Your Council 35 Officers – Melissa & Jamie

Pre-Merger Alaska MEC Committee Interviews—December 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

Merged MEC Committee Interviews—December 2025

This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Several committees have successfully merged over the past few months, and we are now planning for another committee to merge on January 1. As part of the committee merger process, our MEC will […]

Celebrating Native American Heritage Month

November 1 marks the beginning of Native American Heritage Month in the United States. Also known as National Native American Heritage Month, this celebration originated from efforts to recognize an American Indian Day in the early 20th century. In 1916, New York became the first state to officially proclaim American Indian Day following a declaration […]

Scheduling Committee Meeting Recap – October 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, October 28, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Sick Leave Survey Now Open

Your Joint Negotiating Committee (JNC) prioritizes your health and well-being and seeks to understand which aspects of our paid sick leave policy matter most to you. We encourage you to participate in the survey, which is open until Tuesday, November 11 at Noon PT, to ensure your voice is heard in shaping our support for your healthcare needs.

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